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continuously (over several hours and except when
located in a non-heated room with a temperature of
between 10 and 12°C), please contact your retailer’s
after-sales service.
The cellar’s compressor runs continuously
If no cold is being produced, call your retailer’s after-
sales service.
Vibration
Check to ensure that the cellar is indeed level and that
all the feet are resting on the ground.
The cellar makes a lot of noise
1
The compressor is noisy: check that it is fixed to the
rubber shock absorbers (silent blocks) and whether it is
in contact with another element.
2
Small rattling sounds are heard: they result from the
circulation of gas in the pipes and are part of the normal
operation of your wine cellar.
There are unpleasant smells in the cellar
1
Clean the cellar and ventilate it for several days.
2
Replace the charcoal filters.
The bottle shelves sag when loaded
Check that you are not exceeding the load capacity and
that the shelves are correctly positioned.
There is water in the bottom of the cellar
This is not detrimental to your wine and is a normal
phenomenon during the first few days of use.
1
Ensure that the two front feet are slightly raised.
2
Ensure that the condensation water evacuation pipe is
not blocked.
The door does not close correctly
The cellar is not level.
The door seal is dirty or damaged.
The shelves are not positioned correctly.
A part of the contents is preventing the door from
closing.
