Troubleshooting
EM820W 3G Module PIN Code & Power-Saving 8 - 17
8
Resolving the “Insert a SIM” issue with the 3G Module (Windows 8.1)
1.
If a PIN was set for the EM820W 3G module, you have then switched
Mobile broadband off
(or put the system
in
Airplane Mode
) in
Networks
, and the system has just resumed from a power-saving state the following error
may occur.
2.
On resuming from the power-saving state the standard procedure would be to go to
Networks
in the
Charms
Bar
and turn on Mobile broadband.
3.
Go to the
Charms Bar
.
4.
Select
Settings
and you will then note that the
WiFi icon
will read
Unavailable
.
5.
Standard procedure would be to click the connection and enter the PIN number to unlock the connection.
6.
In this instance you will note that the
Mobile broadband
connection will read
Insert a SIM
.
7.
In this case you will need to
restart the computer
.
8.
After system restart you can then connect to the Mobile Broadband as normal.
9.
To fully resolve this issue it is recommended that you do not Enable a PIN for the EM820W 3G module.
Summary of Contents for W550SU2
Page 1: ...V13 1 00 ...
Page 2: ......
Page 30: ...XXVIII Preface ...
Page 102: ...Power Management 3 22 3 ...
Page 220: ...Troubleshooting 8 18 8 ...
Page 224: ...Interface Ports Jacks A 4 A ...
