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Troubleshooting

Problems and Possible Solutions 7 - 15

7

When using a

 Bluetooth headset the

audio appears to be mono

 and not

stereo.

This is a common issue with Bluetooth headsets. To resolve this issue do the
following (you will need to 

repeat this procedure

 

after every

 

boot up

, 

restart

,

or when the 

system resumes from hibernation

):

1.

Go to the 

Devices & Printers

 control panel in 

Windows

.

2.

Double-click the Bluetooth headset.

3.

Click 

Connect

 to complete the stereo connection.

OR

1.

Go to the 

Sound

 control panel in 

Windows

.

2.

Right-click (in the 

Playback

 tab) the Bluetooth Stereo Audio device (the 

default device is 

Headset

).

3.

Click 

Connect

 to complete the stereo connection.

Problem

Possible Cause - Solution

Summary of Contents for P6x0Hx

Page 1: ...V17 6 00 ...

Page 2: ......

Page 3: ...cation This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered t...

Page 4: ...um Liechtenstein Denmark Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov enia ErP Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumpt...

Page 5: ...owed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number...

Page 6: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incre...

Page 7: ...t forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not ex pressly approved by the manufacturer for compliance with the above standards could void your authority to ...

Page 8: ...g an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product is intended to be supplied by a Listed ...

Page 9: ...ind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or mois ture may affect the...

Page 10: ... and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all programs Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appro...

Page 11: ...computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is an unusual odor heat or smoke coming from your computer Bottom Cover Removal Warning Users should not remove any cover s and or screw s for the purposes of device upgrade as this may violate the terms of your warranty If you need to replace remove the hard disk RAM optical device etc for any ...

Page 12: ...plug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplies i e AC DC adapter or car adapter Do not plug in the power cord if you are wet Do not use the power cord if it is ...

Page 13: ...tteries may experience a slight expansion or swelling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries Do not use polymer batteries in high ambient tempera ture environments and do not store unused batteries for extended periods See also the general battery precautionary information overleaf for furth...

Page 14: ...ntative or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal ob...

Page 15: ...me computer models in this series come supplied with a light blue cleaning cloth To clean the computer case with this cloth follow the instructions below 1 Power off the computer and peripherals 2 Disconnect the AC DC adapter from the computer 3 Use a little water to dampen the cloth slightly 4 Clean the computer case with the cloth 5 Dry the computer with a dry cloth or allow it time to dry befor...

Page 16: ...pters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your papers are handy Power Off Before Traveling Make ...

Page 17: ...data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make ...

Page 18: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 19: ...take the following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro pla...

Page 20: ...XVIII Preface ...

Page 21: ...r Care and Operation VII Servicing IX Power Safety X Polymer Battery Precautions XI General Battery Precautions XII Cleaning XIII Cleaning Instructions XIII Travel Considerations XIV Quick Start Guide Overview 1 1 Advanced Users 1 2 Beginners and Not So Advanced Users 1 2 Warning Boxes 1 2 Not Included 1 3 System Software 1 4 System Startup 1 5 ...

Page 22: ... Center 1 13 Keyboard Backlight LED 1 14 Flexikey Application 1 20 Flexikey Application Features 1 21 Function Keys Visual Indicators 1 22 Front Rear Views Model A 1 23 Front Rear Views Model B 1 24 Right View Model A 1 25 Right View Model B 1 27 Left View Model A 1 28 Left View Model B 1 29 Bottom View Model A Design I 1 30 Bottom View Model A Design II 1 31 Bottom View Model B 1 32 Windows 10 St...

Page 23: ... Or Discrete Graphics Mode 1 41 Power Options 1 45 Storage Devices Mouse Audio Overview 2 1 Hard Disk Drive Solid State Drive 2 2 Multi in 1 Card Reader 2 3 Audio Features 2 4 Setup for 5 1Surround Sound 2 5 Setup for Audio Recording 2 7 Setup for Headphones Speakers Line Out Jack 2 8 Touchpad and Buttons Mouse 2 9 Touchpad Sensitivity 2 9 Mouse Properties Control Panel 2 10 Mouse Touchpad Devices...

Page 24: ...wer Plans 3 6 Power Saving States 3 8 Sleep 3 8 Hibernate 3 9 Shut down 3 9 Configuring the Power Buttons 3 10 Resuming Operation 3 12 Power Conservation Modes 3 13 Settings Menu Power Controls 3 15 Battery Information 3 18 Battery Power 3 18 Conserving Battery Power 3 19 Battery Life 3 20 New Battery 3 20 Recharging the Battery with the AC DC Adapter 3 20 ...

Page 25: ...lation 4 1 Driver Installation 4 2 Updating Reinstalling Individual Drivers 4 5 User Account Control 4 6 Windows Security Message 4 6 New Hardware Found 4 6 Driver Installation Procedure 4 7 Chipset 4 7 Video VGA 4 7 NVIDIA Video VGA 4 7 LAN 4 8 Card Reader 4 8 Touchpad 4 8 Control Center 4 8 Airplane 4 8 MEI Driver 4 8 Audio 4 9 ...

Page 26: ...n Menu 5 6 OffBoard SATA NVme Controller Configuration Main Menu 5 7 System Time Date Main Menu 5 7 System Extended Memory Main Menu 5 7 MB Series BIOS Revision KBC EC firmware Revision VGA Card VBIOS Revision VBIOS Build Date Mac Address Main Menu 5 7 Advanced Menu 5 8 Advanced Chipset Control Advanced Menu 5 8 FlexiCharger Advanced Menu Advanced Chipset Control 5 9 MSHybrid or DISCRETE Switch Ad...

Page 27: ...Boot Logo Advanced Menu 5 13 Power On Boot Beep Advanced Menu 5 13 Battery Low Alarm Beep Advanced Menu 5 13 Security Menu 5 14 Set Supervisor Password Security Menu 5 14 Set User Password Security Menu 5 15 Password on boot Security Menu 5 15 Secure Boot Control Security Menu 5 16 TPM Configuration Security Menu 5 17 Boot Menu 5 18 Boot Option Priorities Boot Menu 5 19 UEFI Boot Boot Menu 5 19 Ex...

Page 28: ...6 22 Clearing Intel Optane 6 26 Wireless LAN Module 6 29 Intel WLAN Driver Installation 6 30 Qualcomm Atheros WLAN Combo Driver Installation 6 30 WLAN AC AD Combo Driver Installation 6 31 WLAN Configuration in Windows 10 6 32 Fingerprint Reader Module 6 35 Fingerprint Reader Driver Installation 6 36 Fingerprint Module Configuration 6 37 Bluetooth WLAN Combo Module 6 39 Intel Bluetooth Combo Driver...

Page 29: ...6 55 Intel Rapid Storage Technology 6 56 IRST Driver Installation 6 56 Intel Rapid Storage Technology for RAID Systems 6 57 RAID Volume Data Verification and Repair 6 59 Replacing and Reverting Recovery and Master Volumes 6 59 Intel Rapid Storage Technology for Optane Systems 6 62 Enabling Intel Optane 6 63 Disabling Intel Optane 6 66 PC Camera 6 68 Camera App 6 69 Taking Pictures Capturing Video ...

Page 30: ...dding New Hardware Software 7 5 Problems and Possible Solutions 7 7 Resolving the Can t connect to this network issue with the 3G 4G Module 7 18 Intel Optane Notes 7 19 Interface Ports Jacks Overview A 1 Ports and Jacks A 2 2 in 1 Audio Jack Headphone Out S PDIF Out Jack A 2 Card Reader A 2 DC In Jack A 2 HDMI Out Port A 2 Line Out Jack A 2 Microphone In Jack A 3 Mini DisplayPort 1 3 A 3 ...

Page 31: ...nter B 1 Flexikey B 1 Power Modes B 3 Control Center Menus B 4 Power Status System Program B 5 Brightness System Program B 5 Volume System Program B 5 Fan Speed System Program B 5 This system supports Power Saving power B 6 Sleep Button System Program B 6 Desktop Background System Program B 6 Display Switch System Program B 6 Time Zone System Program B 6 Display Utility System Program for High Def...

Page 32: ...8 Display Utility System Program for High Definition displays only B 9 CPU Memory Overclocking Support B 12 CPU Overclocking B 14 Memory Overclocking B 15 GPU Overclocking B 16 GPU Overclocking B 18 FlexiAccess Bluetooth App B 20 FlexiAccess WiFi App B 21 Flexikey Application B 24 Language Interface B 25 Keyboard Settings Express Key B 29 Enabling Time Record B 31 Keyboard Settings Launch App B 33...

Page 33: ...river Controls Overview C 1 Microsoft Hybrid Graphics Or Discrete Graphics Mode C 2 Microsoft Hybrid Graphics C 3 Video Driver Installation C 5 Video VGA C 5 NVIDIA Video VGA C 5 NVIDIA GeForce Experience C 6 Configure Other Displays Using Project C 7 You can configure attached displays from Project C 7 Configuring an External Display In Windows C 8 HDMI Audio Configuration C 9 Wireless Display C ...

Page 34: ... 25 Configuring an External Display NVIDIA C 26 HDCP Status C 30 Adjust Video Settings C 31 Configure Surround PhysX C 32 G SYNC C 33 Set Digital Audio C 35 Intel HD Graphics Control Panel C 36 Attaching Other Displays Intel HDGCP C 49 Specifications Note D 2 Core Logic D 2 Display D 2 Memory D 2 Storage D 2 Audio D 2 Keyboard Pointing Device D 3 ...

Page 35: ...Interface D 3 Card Reader D 3 Card Slots D 3 Communication D 4 Power Battery D 4 Power Management D 4 Indicators D 4 BIOS D 4 Operating System D 4 Security D 4 Features D 4 Environmental Spec D 5 Dimensions Weight D 5 ...

Page 36: ...XXXIV Preface ...

Page 37: ...e drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 A quick guide to the computer s PC Camera Wireless LAN Fingerprint Bluetooth WLAN Combo Sound Blaster Audio and Intel modules some of which may be optional depending on your purchase configuration...

Page 38: ...tation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of the interface por...

Page 39: ...mputer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 4 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been properly configured your service representative may have already done that for you refer to Drivers Ut...

Page 40: ...not the case or where you are re configuring your computer for a different system you will find the Windows 10 64 bit operating system is supported Windows OS Note that the information included on the following pages is for Windows 10 only In order to run Windows 10 64 bit your computer requires a minimum 8GB of system memory RAM ...

Page 41: ...C DC adapter and leave it there for 6 seconds or longer Remove the adapter cord from the computer s DC In jack and then plug it back in again the battery will now be unlocked 3 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 135 degrees use the other hand to support the base of the computer Note Never lift the computer by the lid LCD 4 Press the powe...

Page 42: ...ule LTE UTMS HSPA M 2 3042 3G or 4G Module Card optional with USB Interface Not Supported Subwoofer Speaker Not Supported One Built In Subwoofer Speaker AC DC Adapter AC Input of 100 240V 50 60Hz DC Output of 19 5V 11 8A 230 Watts minimum AC DC Adapter AC Input of 100 240V 50 60Hz DC Output of 19V 10 5A 200 Watts minimum AC DC Adapter AC Input of 100 240V 50 60Hz DC Output of 19 5V 11 8A 230 Watts...

Page 43: ...kpad and Buttons has a valid operational area indi cated within the dotted lines above 4 1 9 5 8 6 7 2 5 3 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F...

Page 44: ...kpad and Buttons has a valid operational area indi cated within the dotted lines above 4 1 9 5 8 6 7 2 5 3 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN Bluetooth or 3G 4G aboard aircraft is usually prohibited Make sure any wireless modules are OFF i e the system is in Airplane Mode if you are using the computer aboard aircraft Use Fn F...

Page 45: ...ing Green Caps Lock is Activated Blinking Orange The Battery has Reached Critically Low Power Status Green Scroll Lock is Activated Green The Battery is Fully Charged Green Hard Disk Activity Orange AC DC Power is Plugged In Green Airplane Mode is ON the WLAN Bluetooth 3G 4G Modules are OFF Blinking Orange The Powered USB Port is On see Powered USB 3 0 Port on page 1 28 Off MSHYBRID Mode Green The...

Page 46: ...SB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application Key Numerical Keypad Specia...

Page 47: ...ny standard USB keyboard The system will detect and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Scr Lk Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status Numerical Play Pause Key Function Keys Scr Lk Key Fn Key Game Control Keys Num Lk Key Windows Logo Key Menu Application Key Numerical ...

Page 48: ...e Taskbar Notification Area C Launch Cortana in listening mode D Toggle the Desktop E Launch File Explorer Quick Access tab Number 1 2 etc Launch an application from the taskbar numbered from left to right Windows Logo Keyboard Shortcut Use the Windows logo key D key com bination to switch be tween the Start screen and Windows Desktop Menu Application Keyboard Shortcut When the Desktop app is runn...

Page 49: ...nter gives quick access to frequently used controls and enables you to quickly turn the camera Touch Pad on off see Appendix B for full details Figure 1 6 Control Center Control Center Access To run the Control Cen ter press the Fn Esc key combination or double click the icon in the noti fication area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel ...

Page 50: ...n key combination outlined in the table below In addition press Fn plus the key to launch the keyboard backlight application to configure the settings see overleaf Table 1 4 Main Keyboard LEDs Main Keyboard Colored LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight LED On Off Fn Keyboard Backlight LED Low Fn Keyboard Backlight LED High 2 1 1...

Page 51: ...Keyboards The Keyboard Backlight application can be accessed by pressing the Fn plus key or by clicking the Flexikey button in the Gaming section of the Control Center and then clicking the Backlight tab Figure 1 7 Keyboard Backlight Application Help Butt Keyboard Sections Color Swatches Effects Buttons ...

Page 52: ...allows you to select a range of colors for your keyboard backlight by clicking on the color required You can choose to display the swatch either in Full Color or as a 256 Color Scheme Click the Custom mode button to select any colors from the swatch and to apply your chosen colors to parts of the keyboard and Top Case Logo LED if applicable Figure 1 8 Keyboard Backlight Color Swatches Full Color S...

Page 53: ...n the keyboard Click Save when exiting the application to retain the setting Table 1 5 Mode Buttons Mode Buttons Random Color Wave Up Down Custom Display Configure Keyboard Sections Colors Dancing Effect Breathe All Colors Tempo Beat Cycle Colors Flashing Illumination Keys Note that the keyboard illumi nation increase decrease keys may be used to config ure the keyboard LED in Cus tom Mode only ...

Page 54: ...plication allows you to preview setting changes made to colors on the keyboard Keyboard LED Sections The bottom right section of the application allows you to select partial areas or all of the keyboard on which to apply the color changes and effects Figure 1 9 Preview Keyboard LED Sections ...

Page 55: ...n allows you to save up to 3 sets of color and effect combinations Click Save when exiting the application to retain the settings Figure 1 10 Sets Save Exit Click Exit to quit the application without saving or Save to exit and retain the settings Figure 1 11 Save Exit ...

Page 56: ...d to disable certain keys The application can also be used to configure the mouse buttons to create hotkeys for gaming etc All the configuration settings are retained under up to12 profiles to which the settings are applied Click Flexikey in the Gaming section of the Control Center or the click the icon in the notification area of the taskbar to launch the application see Appendix B for full detai...

Page 57: ...is is useful in gaming or when using applications which have a complex set of keyboard shortcuts LAUNCH APP This simply assigns single keys or mouse clicks to launch any program s or application s executable file EXPRESS TEXT With this you can assign single keys or mouse clicks to send commonly used strings of text DISABLE Use this function to disable any keyboard keys or mouse buttons STATISTICS ...

Page 58: ...n Visual Indicators Keys Function Visual Indicators Fn Fan Control Toggle Automatic Full Power Fn Control Center Toggle see over Fn Play Pause in Audio Video Programs Fn Display Toggle Fn Touchpad Toggle Fn Brightness Decrease Increase Fn Mute Toggle Fn PC Camera Power Toggle Fn Backlight Keyboard Toggle Off High Low White Illuminated Keyboards Designs Fn Airplane Mode Toggle Fn Volume Decrease In...

Page 59: ...Gen 1 Design II Only L USB Ports Note that the connections to the USB ports only fit one way do not force them Overheating To prevent your computer from overheating make sure nothing blocks the vent s fan intake s while the computer is in use 1 5 2 1 3 4 HDMI Port Mini Display Port Note that the HDMI Port and Mini Display ports support video and audio signals to attached external displays see HDMI...

Page 60: ...B Ports Note that the connections to the USB ports only fit one way do not force them Overheating To prevent your computer from overheating make sure nothing blocks the vent s fan intake s while the com puter is in use 1 3 4 2 1 5 HDMI Port Mini Display Port Note that the HDMI Port and Mini Display ports support video and audio signals to attached external displays see HDMI Audio Configuration on ...

Page 61: ...2 USB 3 1 Gen 2 Type C Ports Design II Only 1 3 4 2 6 8 5 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC USB 3 1 Gen 2 Port Speed Note that when a single USB device is plugged in to a USB 3 1 Gen 2 port the data transfer speed will be 10Gbps however when two devices are plugged in ...

Page 62: ... USIM Card Orienta tion Note that the USIM card s readable side with the gold colored contacts should face upwards as illustrated Figure 1 16 USIM Card Insertion 1 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the USIM...

Page 63: ...t Jack 4 Multi in 1 Card Reader 5 USB 3 0 Port USB 3 1 Gen 1 6 RJ 45 LAN Jack 7 Security Lock Slot USB Ports Note that the connec tions to the USB ports only fit one way do not force them 1 3 2 6 5 Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC 7 4 ...

Page 64: ...ational under DOS and does not support wake on USB The powered USB 3 0 in Figure 1 18 on page 1 28 port can supply power for charging devices only not for operating devices when the system is off but still powered by the AC DC adapter plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with certain devices see page 7 11 Toggle power to this port...

Page 65: ...S and does not support wake on USB The powered USB 3 0 in Figure 1 18 on page 1 28 port can supply power for charging devices only not for operating devices when the system is off but still powered by the AC DC adapter plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with certain devices see page 7 11 Toggle power to this port by using Fn pow...

Page 66: ...ver s and or screw s for the pur poses of device upgrade as this may violate the terms of your warranty If you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at le...

Page 67: ...cover s and or screw s for the pur poses of device upgrade as this may violate the terms of your warranty If you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at ...

Page 68: ...s and or screw s for the pur poses of device upgrade as this may violate the terms of your warranty If you need to replace re move the hard disk RAM optical device etc for any reason please contact your distributor supplier for fur ther information 1 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least ...

Page 69: ...askbar in the lower left corner of the screen or by pressing the Windows Logo Key on the keyboard Figure 1 23 Windows Start Menu Desktop Windows Screens Note that the Win dows screens on the following pages are included as a basic guide and introduc tion to navigating around Windows 10 However note that these screens are al ways subject to change upgrade and redesign Check the Microsoft website fo...

Page 70: ...con or use the Windows Logo Key X key combination to bring up an advanced Context Menu of useful features such as Control Panel Programs and Features Power Options Task Manager Search File Explorer Command Prompt Device Manager and Network Connections etc Figure 1 24 Right Click Windows Logo in Start Menu Right Click Icon ...

Page 71: ...apps and many more will be installed as you add more applications etc Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps you can use the scroll bar to move up and down the screen Figure 1 25 Expanding the Start Menu ...

Page 72: ...programs to the Start Menu Right Click on a program s icon and select Pin to Start from the drop down menu To remove an app or program from the Start Menu right click the icon and select Unpin from Start You can use the same method to pin apps pro grams to from the taskbar select pin to taskbar unpin this program from the taskbar Figure 1 26 Pin to Start Unpin from Start ...

Page 73: ...mber of ways in Windows 10 Figure 1 27 Windows 10 Control Panel Access Right click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu Press the Windows logo key on your keyboard and X to bring up the context menu and then press P to bring up the Control Panel Type Control Panel into the Search box in the taskbar and click on the icon wh...

Page 74: ... in the Start Menu and also as an App gives you quick access to a number of system settings control panels allowing you to adjust settings for System Devices Network internet Personalization Ac counts Time language Ease of Access Privacy and Update security Figure 1 28 Settings ...

Page 75: ... the taskbar in the bottom right of the screen Some of the Control Panels and appli cations referred to throughout the course of this manual can be accessed from here Figure 1 29 Taskbar You can pin unpin apps to from the taskbar in much the same way as you can to the Start screen see Pining Unpinning Apps Programs to from the Start Menu on page 1 36 Taskbar Taskbar Pinned Programs and Apps Notifi...

Page 76: ...port and turn it on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Intel NVIDIA Video Driver Controls More detailed video controls are provided by the Int...

Page 77: ...er see Appendix C MSHybrid mode is selected by default To configure displays in Hybrid mode use the Intel HD Graphics Con trol Panel see page C 36 Discrete Graphics Mode Discrete Graphics Mode will use the dedicated Graphics Processing Unit GPU which is more powerful and therefore more suitable for playing games watching HD video or running GPU based applications To configure displays in Discrete ...

Page 78: ...t the display by right clicking the desktop and selecting Display Settings Figure 1 31 2 Adjust the settings using the sliders in the menu or click Advanced display settings Figure 1 31 to change resolution 3 Click Apply to save any changes made to resolution Figure 1 31 Display Settings 1 2 2 1 ...

Page 79: ...D Graphics Control Panel 1 Right click the desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure 1 32 Intel HD Graphics Control Panel ...

Page 80: ... Panel 1 Right click the desktop and select NVIDIA Control Panel Figure 1 33 OR 2 Double click the icon Figure 1 33 in the Windows control panel 3 To configure displays in Discrete mode use the NVIDIA Control Panel see page C 16 Figure 1 33 NVIDIA Control Panel 1 2 1 2 ...

Page 81: ... or Restart you can also add Hibernate Sleep to the menu see page 1 46 To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to perform the function selected Figure 1 34 Shut Down Restart Using the Power Button 1 Go to the Start Menu 2 Click the Power button 3 Select the power state required from th...

Page 82: ...en displaying Lock Sign out Change a password Task Manager and Switch User If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Hibernate Shut down and Restart Adding Hibernate Sleep to the Power Men 1 Go to the Power Options Hardware and Sound control panel 2 Click Choose what the power buttons do 3 Click Change settings that ...

Page 83: ...en Resolution Settings 1 Windows 10 has minimum screen resolution requirements 2 Right click a blank area of the Desktop and select Display Settings 3 Adjust the Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above ...

Page 84: ...Quick Start Guide 1 48 1 ...

Page 85: ... Chapter 2 Storage Devices Mouse Audio Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Solid State Drive Multi in 1 Card Reader Audio Features Touchpad and Buttons Mouse ...

Page 86: ...isk drives see Storage on page D 2 for specification information how ever you will need to contact your distributor supplier to do this in order to avoid violating the terms of your warranty Bottom Cover Removal Warning Do not remove any cov er s and or screw s for the purposes of device upgrade as this may vio late the terms of your warranty If you need to replace remove the hard disk for any rea...

Page 87: ...in the same way as your hard disk s Make sure you install the Card Reader driver see Card Reader on page 4 8 Push Push Card Reader The card reader fea tures a push in push out card insertion and ejec tion mechanism Simply push the card to insert and eject it however Ms Duo cards require an adapter MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC Note Some of these cards require PC ada...

Page 88: ...ed by means of the Fn F5 F6 key combination see Table 1 6 on page 1 22 Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the taskbar Figure 2 1 Realtek Audio Manager See HDMI Audio Configuration on page C 9 for a description of the audio configuration when connecting an HDMI supported display device See Sound Blaster Audio HDMI Displ...

Page 89: ... the Speaker Configuration pull down menu Volume Adjustment The sound volume level is set using the volume control within Windows and the volume func tion keys on the comput er Click the volume icon in the notification area to check the set ting Headphone Configuration It is recommended that you set the Speaker Configuration to Ste reo not to 5 1 Speaker when listening through headphones in order ...

Page 90: ...kers into the jacks as follows 2 In 1 Audio Jack Headphone S PDIF Combo Side Speaker Out Microphone In Jack Center Subwoofer Speaker Out Line Out Jack Front Speaker Out 6 As you plug in each cable a dialog box will pop u 7 Click to put a check in the appropriate box according to the speaker plugged in e g Rear Speaker Out and then click OK to save the setting 8 Click OK to exit Realtek HD Audio Ma...

Page 91: ...n Classic View 2 Click Realtek HD Audio Manager or right click the notification area icon and select Sound Manager 3 Click Microphone Effects tab in Microphone tab and then click to select Noise Suppression button or adjust the Recording Volume level to around 60 to obtain the optimum recording quality 4 Click OK to close the control panel and save the settings Figure 2 3 Realtek Audio Manager Rec...

Page 92: ...y putting a check in the box alongside it and clicking OK failure to do so may result in sound coming through the connected headphones speakers and the internal speakers at the same time 3 To make sure the pop up menu appears see sidebar Auto Pop Up Dialog You should enable the auto pop up dialog to automatically detect when a device has been plugged in If disabled double click connector settings ...

Page 93: ...nd right buttons are divided roughly down the mid dle Press the left button zone for a left click and right button zone for a right click action Touchpad Cleaning In order to improve pad performance it is neces sary to keep the surface clean and free of finger prints and marks etc Use a soft dry cleaning cloth to keep the pad surface clean Disabling the Pad Use the Fn F1 or Con trol Center button ...

Page 94: ...el 3 Click Mouse Hardware and Sound Devices and Printers 4 Click the menu headings tabs to adjust your mouse preferences Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2 6 Mo...

Page 95: ...Storage Devices Mouse Audio Mouse Properties Control Panel 2 11 2 Figure 2 7 Mouse Properties Control Panels ...

Page 96: ...ngs item in the Start Menu this is also as an App or All Settings in the Action Center 2 Click Devices 3 Click Mouse touchpad Disabling the Touchpad If you need to disable the Touchpad for any reason e g you may find that when using the computer s internal keyboard you acciden tally trigger the Touch pad when resting your wrists or palms on it you can do so by using Fn F1 key combina tion Figure 2...

Page 97: ...d by clicking the Touchpad button to turn it off You can set the system to automatically disable the internal Touchpad when an ex ternal USB point device e g a USB mouse is attached Click Leave touchpad on when a mouse is connected to off Figure 2 9 Mouse Touchpad Touchpad turned off when mouse connected ...

Page 98: ...ant to use the tap feature The Delay feature helps prevent recognizing taps on the pad by accident by recog nizing when your palm is resting on it or brushing its surface while you are typing Use the drop down menu to either turn of any delay or to adjust the delay to your preference Figure 2 10 Mouse Touchpad Adjust Delay ...

Page 99: ...ou to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents objects and applications and these may be en abled or disabled by clicking on the appropriate button Figure 2 11 Mouse Touchpad Taps and Gestures ...

Page 100: ...ightly separated on the Touchpad surface and slide both fingers in the direction required in a straight con tinuous motion The two finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the pad for best results use the tips of the fingers and slide them apart to zoom in o...

Page 101: ...igured may be used to trigger Cortana Search or the Action Center The three finger drags slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer Figure 2 14 Mouse Touchpad Select Actions Figure 2 15 Slide Gesture ...

Page 102: ...Storage Devices Mouse Audio 2 18 Mouse Touchpad Devices 2 The following is an overview of the main gestures you can use with your Touchpad Figure 2 16 Touchpad Gestures ...

Page 103: ...r Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions wi...

Page 104: ...st connected to the AC DC adapter and initially set up as below Attach the AC DC adapter cord to the DC In jack at the rear of the computer then plug the AC power cord into an outlet and connect the AC power cord to the AC DC adapter and leave it there for 6 seconds or longer Remove the adapter cord from the computer s DC In jack and then plug it back in again the bat tery will now be unlocked 2 R...

Page 105: ...let is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completely before recharging see Battery FAQ on page 3 22 We recommend that you do not remove the battery For more information on the bat tery please refer to Battery Information on page 3 18 ...

Page 106: ...ton when it is pressed for less than 4 seconds pressing and holding the power button for longer than this will shut the computer down Use Power Options Hardware and Sound in the Windows control panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the system into Stand by or Hibernate mode see y...

Page 107: ...t hard disk or system problems Use the Power item in the Start Menu and select Shut down You can also use the context menu right click the Start Menu icon or press the Windows logo X key combination to Sign out Sleep Hibernate Shut down and Restart If you want to add Hibernate Sleep to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Figure 3 1 Shut Down Restart ...

Page 108: ...ff after a specified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 12 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resu...

Page 109: ...ower Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 3 Po...

Page 110: ... you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted To add Sleep to the Power Menu see Adding H...

Page 111: ...urn you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu see Adding Hibernate Sleep to the Power Menu on page 3 11 Shut down You should Shut down the computer if you plan to install new hardware plan to be away from the co...

Page 112: ...er buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 5 Power Opt...

Page 113: ...s 1 Go to the Power Options Hardware and Sound control panel 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a check in the Hibernate Sleep box under Shutdown settings 5 Click Save Changes and close the control panel Figure 3 6 Power Options Define Power Buttons Shutdown Settings ...

Page 114: ...n F12 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ...

Page 115: ...on to toggle the Control Center on off 2 Click either the Performance Balanced or Power Saving button PowerConservation Modes The Power Saving set ting will result in maxi mum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power saving matched with performance Performance will give optimum computer per formance but with less power conservation No...

Page 116: ...itch User Sign out Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu ap pears to display Sleep Shut down and Restart To fully control all the power options including Hibernate mode go to the Power Options control panel and configure the power button sleep button and lid to per form the function selected Fig...

Page 117: ...ower Controls The Settings item in the Start Menu and also as an App gives you access to a num ber of power settings control panels which enable you to quickly adjust power op tions Click System to access the menu including the power option settings Figure 3 9 Settings ...

Page 118: ...3 Battery Saver Battery Saver will display the battery level and by clicking Battery Use you can see the current state of battery usage by application etc Click Battery saver settings to adjust the battery saver level Figure 3 10 Settings Battery Saver ...

Page 119: ...ttings Menu Power Controls 3 17 3 Power Sleep Power sleep gives you quick access to Screen and Sleep settings Click Addi tional power settings to go to the main power options control panel Figure 3 11 Settings Power Sleep ...

Page 120: ...tery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 7 Click the battery icon in the notification area to see the current battery level and charge status you can also click Power sleep settings to access the Settings menu to quickly adjust power settings Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter...

Page 121: ... it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on battery s...

Page 122: ...3 22 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an electrical outlet battery charge time is less Refe...

Page 123: ... Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your distributor supplier If the battery has been dropped we do not recommend using it any further as even...

Page 124: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 14 Power Plan Create ...

Page 125: ...anagement Battery Information 3 23 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 15 Change Plan Settings Change Advanced Power Settings ...

Page 126: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 16 Power Options Advanced Settings Battery ...

Page 127: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 128: ...Power Management 3 26 3 ...

Page 129: ...ivers and utilities necessary for the proper operation of the computer Ta ble 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed by the method outlined in this chapter and in the order indicated Note that the information on the following pages is for Windows 10 64 bit only Module Driver Installation The procedures for installing drivers for the W...

Page 130: ...ice Drivers Utilities User s Manual disc into an attached DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drivers button to access the Optional driver menu Figure 4 1 Drivers Installer Screen 1 ...

Page 131: ...installed in this order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instructions for each individual driver installation procedure as listed on the following pages Figure 4 2 Install Drivers ...

Page 132: ... Page 6 39 Card Reader Page 4 8 WLAN AC AD WiGig Driver Installation required WLAN Bluetooth AC AD combo modules only Page 6 44 Touchpad Page 4 8 Sound Blaster Audio Page 6 45 Control Center Page 4 8 Intel Software Guard Extensions Driver Page 6 55 Airplane Page 4 8 Intel Rapid Storage Technology required for hard disks in AHCI RAID modes Page 6 56 MEI Driver Page 4 8 PC Camera Page 6 68 Audio Pag...

Page 133: ...on page 4 9 for instructions Updating Reinstalling Individual Drivers If you wish to update reinstall individual drivers it may be necessary to uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs icon Programs Unin stall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen p...

Page 134: ...ws New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow the installation proce dure Driver Installation General Guidelines The driver installation procedure outlined in this Chapter and in Chapter 7 Options Modules are accurate at the time of going to pre...

Page 135: ...e computer Video VGA 1 Click 2 Install Intel VGA Driver Yes 2 Click Next Yes Next Next 3 Click Finish to restart the computer NVIDIA Video VGA 1 Click 3 Install NVIDIA VGA Driver Yes 2 Click AGREE AND CONTINUE button to accept the terms of the license agreement 3 Click Next 4 Click Restart Now to restart the computer 5 After all the drivers have been installed an internet connection is required ru...

Page 136: ...pad 1 Click 6 Install Touchpad Driver Yes 2 Click Next 3 Click the button to accept the license agreement and click Next 4 Click Finish Restart Now to restart the com puter Control Center 1 Click 7 Install Control Center AP Yes 2 Click Next Install 3 Click Finish to restart your computer Airplane Note Do not use Update Driver in Device Manager to install the Airplane mode driver 1 Click 8 Install ...

Page 137: ...on see Sound Blaster Audio on page 6 45 and Intel Rapid Storage Technology driver see Intel Rapid Storage Technology on page 6 56 required for AHCI RAID mode Windows Update After installing all the drivers make sure you enable Win dows Update in order to get all the latest security up dates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are c...

Page 138: ... procedures for any modules in cluded in your purchase option Figure 4 3 Optional Drivers Installer Screen Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules The AC AD combo module requires both the WLAN Bluetooth driver installation and also requires a WI GIg driver installation Models A B ...

Page 139: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Page 140: ...will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setup without rebooting BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mistakes return to Set up and restore the Opti mized Defaults with F3 UEFI Boot POST When ...

Page 141: ...al Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate that the system is processing the request for boot op tions Press F2 give the system a few seconds to enter Setup the F2 on screen will be highlighted to illustrate that the system is processing...

Page 142: ...ted to illustrate that the system is processing the request during the POST or press F7 for boot options If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear To see the boot options press F7 BIOS Settings Warning Incorr...

Page 143: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Page 144: ...BIOS Utilities 5 6 Main Menu 5 Main Menu SATA Port Main Menu Pressing Enter opens the sub menu to show the configuration of a optical Device HDD on the computer s SATA Ports Figure 5 2 Main Menu ...

Page 145: ... operating system you will also change these settings Some applications may also alter data files to reflect these changes System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed MB Series BIOS Revision KBC EC firmware Revision VGA Card VBIOS Revi sion VBIOS Build Date Mac Address M...

Page 146: ...5 Advanced Menu Advanced Chipset Control Advanced Menu The sub menu here allows you to change the settings for the FlexiCharger discrete or hybrid GPU GPU Performance Scaling VT d and Software Guard Exten sions Figure 5 3 Advanced Menu ...

Page 147: ...ge level at 40 See the sidebar warning for information on running the FlexiCharger for an ex tended period as this is not recommended FlexiCharger Warning If you leave the FlexiCh arger continuously En abled for a period of three months or more the battery meter s read ing accuracy will deteri orate To reset this set the FlexiCharger to Dis abled and then allow the battery to completely discharge ...

Page 148: ...essing Unit GPU Note that this GPU switch alternatively be set using the Control Center GPU switch and this can override settings made here and vice versa GPU Switch Gaming on page B 8 GPU Performance Scaling Advanced Menu Advanced Chipset Control You can enable disable NVIDIA GPU Performance scaling from this menu The NVIDIA Card does the scaling if this option is on and has less latency than the...

Page 149: ...his menu allows you to adjust settings for processor and memory performance etc Note that this may cause system errors or damage Note that CPU overclocking can be configured in the Control Center see CPU Memory Overclocking Support on page B 12 Overclocking Issues If you get any errors due to changing overclocking settings e g a black screen to reset the computer press and hold the Fn D key combin...

Page 150: ...D Optane or AHCI Mode on page 6 2 for details Make sure you install the Intel Rapid Storage Technology application if you have set the SATA Mode to Intel RST Premium for RAID OR Intel Optane or to AHCI Intel Rapid Storage Technology on page 6 56 Intel Optane Intel Optane is a combination of a compatible memory device and Intel Rapid Technology soft ware This combination is designed to speed up you...

Page 151: ...Logo you will not see the F2 Enter Setup or F7 Boot Options prompts on the screen however you can still press these keys while the boot screen is displayed to perform the Enter Setup or Boot Option functions Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery l...

Page 152: ...is will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 7 Security Menu ...

Page 153: ...y menu items in the Aptio Setup Utility cannot be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to boot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can b...

Page 154: ...p process Secure Boot is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 18 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to configure Secure Boot as Standard with a fixed secure boot policy or Custom which enables you to make changes to the Key Management database Figure 5 8 Security Secure Boot Key Management ...

Page 155: ...able Trusted Platform Module TPM support and to configure the TPM State Select TPM Configuration and press En ter to access the sub menu Press Enter to access the Security Device Support menu and select Enable to support TPM see Trusted Platform Module on page 6 73 for details Figure 5 9 Security Device Support ...

Page 156: ...m on that device it will try to load it from the next device in the order specified in the Boot Option Priorities Figure 5 10 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual screens may appear slightly different from thos...

Page 157: ...enu Enable disable UEFI Boot from this menu The Unified Extensible Firmware Inter face UEFI specification provides a clean interface between operating systems and platform firmware at boot time In contrast to BIOS UEFI defines a set of standard boot and runtime services The Network Stack item will be enabled as an option un der UEFI Boot UEFI Boot is enabled for your system by default It is recomm...

Page 158: ...sing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 11 Exit Menu ...

Page 159: ...chased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA RAID Optane or AHCI Mode Wireless LAN Module Fingerprint Reader Module Bluetooth WLAN Combo Module WLAN AC AD WiGig Driver Instal lation Sound Blaster Audio Intel Software Guard Extensions Driver Intel Rapid Storage Technology PC Camera Trusted Platform Module 3G 4G...

Page 160: ...memory device and Intel Rapid Technology software This combination is designed to speed up your system per formance by caching boot data executables frequently accessed data and system page files to an non volatile low latency Intel Optane SSD Contact your distributor or supplier to see if your system supports this technology RAID To configure your RAID Redundant Array of Independent Disks system ...

Page 161: ...th UEFI disabled legacy mode does not support PCIe SSDs AHCI mode with the IRST driver installed does not support PCIe SSDs After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application See RAID Setup Procedure on page 6 5 or Intel Optane Setup Proce dure on page 6 22 for further details Not...

Page 162: ... protection as data can simply be copied from a healthy disk to a replacement for any failed disk A Striped Array RAID 0 is NOT fault tolerant The failure of one drive will result in the loss of all data in the array It is de signed to increase disk performance by spreading the I O load across the channels and drives SATA Mode Selection The SATA mode selection should be made before installing your...

Page 163: ... 6 6 RAID Setup 2 PCIE SSDs UEFI Enabled on page 6 11 RAID Setup UEFI Disabled on page 6 17 No matter which system setup you use make sure you install the Intel Rapid Stor age Technology driver see IRST Driver Installation on page 6 56 Run the Intel Rapid Storage Technology application to manage your RAID vol ume as instructed in Intel Rapid Storage Technology for RAID Systems on page 6 57 See als...

Page 164: ...D drive A hard disk installed in the Primary HDD bay and a second identical hard disk installed in the Secondary HDD bay OR Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 18 3 Set UEFI Boot to Enabled 4 Press Esc to exit the menu an...

Page 165: ...u can now setup your RAID volume using any two installed disks 11 Go to Name and press Enter 12 Type a name of your choice for your RAID volume and press Enter Figure 6 1 Create RAID Volume Advanced Intel R Rapid Storage Technology Figure 6 2 Name the RAID Volume Advanced Intel R Rapid Storage Technology ...

Page 166: ... Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror 15 Go to any of the disks listed under Select Disks and select a disk name and press Enter 16 Move the cursor down use the arrow keys onto to X o select the disk required and press Enter Figure 6 3 Select Disks Advanced Intel R Rapid Storage Technology ...

Page 167: ...just the Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 19 Go to Create Volume and press Enter 20 The RAID volume will then be created and the RAID information will be displayed under Intel R Rapid Storage Technology in the Advanced menu 21 Press Esc to exit the menu Figure 6 4 Created RAID Information Advanced Intel R Rapid Storage Technology ...

Page 168: ...0 OS DVD and press Enter 25 Press a key at system startup to begin installing Windows from your Microsoft Windows 10 disc 26 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 27 Follow the on screen instructions to install the Windows 10 operating system 28 Install the Windows drivers from the D...

Page 169: ... operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD A connected external DVD drive Two Identical PCIe solid state drives The Device Drivers Utilities User s Manual disc A USB flash drive An operable computer to copy files from the Device Drivers Utilities User s Manual disc to the USB flash drive Before setting up the system you will need ...

Page 170: ...ect UEFI Setting and press Enter see page 5 18 6 Set UEFI Boot to Enabled 7 Press Esc to exit the menu and go to the Advanced menu 8 Select SATA Mode see page 5 12 press Enter and select RAID Mode 9 Press F4 and Yes to Save Changes and Reset 10 As the computer restarts press F2 to enter the BIOS again 11 Go to Intel R Rapid Storage Technology Advanced menu and press Enter 12 Select Create RAID Vol...

Page 171: ...AHCI Mode 6 13 6 16 Go to RAID Level and press Enter 17 Choose the RAID Level required see Table 6 1 on page 6 4 for details and press Enter RAID0 Stripe RAID1 Mirror Figure 6 6 Name the RAID Volume Advanced Intel R Rapid Storage Technology ...

Page 172: ...keys onto to X o select the disk required and press Enter 20 You should select two identical hard disks SSDs to form your RAID volume 21 If you have selected RAID0 Stripe then you can adjust the Strip Size to your requirements it is recommended that you set the Strip Size to 128KB 22 Go to Create Volume and press Enter Figure 6 7 Select Disks Advanced Intel R Rapid Storage Technology ...

Page 173: ...Changes and Reset however ensure that the condition in the bulleted points below are met before doing so Make sure the Windows 10 OS DVD is in the attached DVD drive as the com puter starts up it will automatically boot from the Windows 10 OS DVD you will be prompted to press a key to boot from the DVD Make sure your USB Flash drive is attached to one of the computer s USB ports Figure 6 8 Created...

Page 174: ...pt will appear to ask you to Load Driver 31 Click Browse and browse to the location you copied the files to on your USB Flash drive or external USB hard disk X denotes your USB Flash drive X f6flpy x64 for Windows 8 64bit 32 Click Next 33 Follow the on screen instructions to install the Windows 10 operating system 34 Install the Windows drivers from the Device Drivers Utilities User s Manual disc ...

Page 175: ... 10 OS DVD An attached external DVD drive A hard disk installed in the Primary HDD bay and a second identical hard disk installed in the Secondary HDD bay OR Two Identical solid state drives The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 18 3 Set UEFI Boot to Disab...

Page 176: ...e 12 Press Enter and select if applicable the Strip Size best set to 128KB RAID Volumes None defined Physical Devices ID Drive Model Serial Size Type Status Vol ID 0 SAMSUNG HM160HI S10UJDRZ705758 149 0GB Non RAID Disk 1 SAMSUNG HM160HI S10UJDRZ705200 149 0GB Non RAID Disk Intel R Rapid Storage Technology Option ROM Copyright C Intel Corporation All rights reserved Select ESC Exit ENTER Select Men...

Page 177: ...city size best set to default 14 Press Enter to select Create Volume 15 Press Enter to create the volume and confirm the selection by pressing Y 16 This will now return to the main menu 17 Select 6 Exit and press Enter then press Y to exit the RAID configuration menu Figure 6 10 RAID Created ...

Page 178: ...rtup to begin installing Windows from your Microsoft Windows 10 disc 21 Click Next Install Now to continue installing the operating system as normal see your Windows documentation if you need help on installing the Windows OS 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Tab...

Page 179: ...ing so will result in the loss of all data on the RAID volumes 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 3 Go to the RAID listed under RAID Volumes and press Enter 4 Select Delete and press Enter 5 Select Yes note that al the data on the volumes will be lost and press Enter Figure 6 11 Delete RAID ...

Page 180: ...talling your Windows 10 operating system and you will need to prepare the following in order to do so The Microsoft Windows 10 OS DVD An attached external DVD drive An Intel Optane SSD installed in your system The Device Drivers Utilities User s Manual disc 1 Start up your notebook computer and press F2 to enter the BIOS 2 Go to the Boot menu select UEFI Setting and press Enter see page 5 18 3 Set...

Page 181: ...Storage Technology Advanced menu and press Enter 11 Note this item only appears after you have restarted and accessed the BIOS again after having set SATA Mode to Intel RST Premium 12 If you are reinstalling a system that has previously been setup in Intel RST Premium mode make sure you have cleared the Intel Optane Memory see Clearing Intel Optane on page 6 26 Figure 6 12 SATA Mode Selection BIOS...

Page 182: ...titions 20 Click New to create a partition for Windows 21 It is very important to make sure that when you create the partition to leave at least a minimum of unallocated space of 5MB see sidebar 22 Follow the on screen instructions to install the Windows 10 operating system 23 Install the Windows drivers from the Device Drivers Utilities User s Manual disc as per Table 4 1 on page 4 4 make sure yo...

Page 183: ...ode 6 25 6 25 After installing the Intel Rapid Storage Technology application you can access Device Manager right click the Start menu and select Device Manager 26 Click Disk drives to check the Optane drive Figure 6 14 Device Manager Disk drives ...

Page 184: ... an Intel Optane setup as doing so will result in the loss of all data on the volumes 1 Make sure that Intel Optane is Enabled in the Intel Rapid Storage Tech nology application 2 Start up your computer and press F2 to enter the BIOS 3 Go to Intel R Rapid Storage Technology in the Advanced menu and press Enter 4 Select Intel Optane listed under Optane Volume and press Enter Figure 6 15 Intel R Rap...

Page 185: ...Up SATA RAID Optane or AHCI Mode 6 27 6 5 Select Deconcatentate and press Enter 6 Select Yes from the Are you sure you want to perform deconcatentation option Figure 6 16 Intel R Rapid Storage Technology Deconcatentate ...

Page 186: ...d press Enter 8 The system will return to the standard Intel R Rapid Storage Technology menu when complete see Figure 6 13 on page 6 23 9 You should then select the appropriate SATA Mode for your system and reinstall the OS Figure 6 17 Intel R Rapid Storage Technology Start Deconcatentation ...

Page 187: ...LAN Bluetooth driver installation and also requires a WIGIg driver installation See the appropriate driver installation instructions on the page indicated below See Intel WLAN Driver Installation on page 6 30 See Qualcomm Atheros WLAN Combo Driver Installation on page 6 30 See WLAN AC AD Combo Driver Installation on page 6 31 Wireless Device Operation Aboard Aircraft The use of any portable electr...

Page 188: ...he default setting for Wireless LAN control in Windows see page 6 32 Qualcomm Atheros WLAN Combo Driver Installation 1 Make sure the system is not in Airplane Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Select the language preferred and click Next 5 Click Next Next 6 Click in the check box...

Page 189: ...t the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 1 Install WLAN Driver Yes 4 Click Next Next Install the driver will take some time to install 5 Click Finish to restart the computer 6 The operating system is the default setting for Wireless LAN control in Windows see page 6 32 ...

Page 190: ...d on and not in Airplane Mode before configuration begins 1 Click the Wireless icon in the notification area of the taskbar 2 Make sure that Airplane mode is off the Airplane mode icon should be gray 3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect Figure 6 18 WiFi Network Connections AC AD WLAN Module Select Adapter ...

Page 191: ...it will display Connected status 8 Select any connected network and click Disconnect to disconnect from a connected access point Figure 6 19 Network Connected Click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the module is either OFF or in Airplane mode if you are using the computer abo...

Page 192: ... you click on Network Settings to bring up Network Internet for a more comprehensive list of network and internet settings including Wi Fi can be turned on off Airplane mode Airplane mode and Wireless devices can be turned on off VPN Dial up Ethernet and Proxy 12 You can also access the Network Internet settings from the Start Menu Settings Network Internet Figure 6 20 Network Internet Settings ...

Page 193: ... modules supplied with this model Install the driver from the Device Drivers Utilities User s Manual disc by following the appropriate instructions on the page overleaf The fingerprint reader module uses the Sign in options configuration of the Win dows Account Fingerprint Reader and Power Saving States If your computer is in a power saving state e g Hibernate or Sleep you should keep your finger ...

Page 194: ...Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers 3 Click 2 Install Fingerprint Driver Yes 4 Click Next Install 5 Click Finish to complete the installation 6 The fingerprint reader module uses the Sign in options configuration of the Windows Account see overleaf ...

Page 195: ...a PIN 4 Under Windows Hello click Set up under Fingerprint 5 The wizard will then guide you through the set up process to scan your fingerprints PIN Code You will be asked to add a PIN code when setting up the Fingerprint Read er This is in addition to your windows pass word Note this code as it may be required to help you sign in if there are any issues with using the fin gerprint reader to sign ...

Page 196: ...ter Fingerprint Sign In Issues If at the Windows Hello screen the Fingerprint reader fails to recognize the fingerprint 3 times it will then block access to the computer In this case you will need to use your PIN the PIN you used when initially setting up the fingerprint reader to access the computer Alternatively you can sign in using your win dows password After using the PIN code or windows Pas...

Page 197: ...alcomm Atheros WLAN AC AD Bluetooth Combo Driver Installation on page 6 40 and see Sound Blaster Audio on page 6 45 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode see Table 1 6 ...

Page 198: ...setup type Typical is recommended and click Install 7 Click Finish 8 See Bluetooth Configuration in Windows on page 6 41 for configura tion instructions Qualcomm Atheros WLAN AC AD Bluetooth Combo Driver Installation 1 Make sure the system is not in Airplane Mode and then insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 3 Install Combo...

Page 199: ...r and click Add a Bluetooth Device 2 Click Bluetooth and make sure Bluetooth is On and a list of discovered devices will appear 3 Double click the device you want to pair with the computer and click Pair 4 On first connection the computer will provide you with a pairing code to be entered onto the device Figure 6 22 Devices Bluetooth Bluetooth Taskbar Menu Figure 6 23 Enter the Passcode ...

Page 200: ...bo Module 6 5 Enter the code into your Bluetooth enabled device and click Yes on the computer to complete the pairing 6 Select a device and click Remove Device to disconnect from any device Figure 6 24 Devices Bluetooth Remove Device ...

Page 201: ...ore Bluetooth options or click the Bluetooth icon in the taskbar Open Settings 3 In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box Discovery has a check inside it 4 Make sure that the Alert me when a new Bluetooth device wants to connect check box Notifications has a check inside it if you want to be notified when a Bluetooth device wants to connect Figure 6 25...

Page 202: ...h speed 802 11ad standard for your AC AD WLAN the Intel and Qualcomm modules do not require this driver 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 4 Install WiGig Driver Yes 4 Click Install 5 Click Next Next Install 6 Click Finish to restart the computer ...

Page 203: ...er s Manual disc an attached DVD drive 2 Click Option Drivers button 3 Click 5 Install SBX Fi MB 5 AP Yes 4 Click Yes to accept the license agreement terms 5 Click Next Full Installation button 6 Click Next Finish to restart the computer Run the Sound Blaster X FI MB5 control panel from the notification area of the taskbar or from the item in the Start menu Click on the tabs to access the any of t...

Page 204: ...file with your audio preference settings and choose to save the settings for Music Movie or different Game Types These settings can be exported or imported as required and custom Profiles may be set and saved as required Figure 6 27 Sound Blaster X Fi MB5 Profile ...

Page 205: ...ces audio to make it sound livelier Bass Enhances the bass level of the sound system Dialog Plus Enhances dialogue levels for movies etc Smart Volume Minimizes sudden volume changes to avoid the need for con stant adjustment It is recommended that this is set to Loud see sidebar Smart Volume Setting The default setting for Smart Volume in SBX Pro Studio is set to Normal To get the full effect of t...

Page 206: ...ter Audio 6 Scout Mode Click on the power button to enable Scout Mode to enhance your ability to hear enemies in games from a further distance away than would normally be possible Figure 6 29 Sound Blaster X Fi MB5 Scout Mode ...

Page 207: ...ice FX Click on the power button to enable Voice FX and click on the sliders to adjust the settings Select the mode required from the dropbox and click on Test to hear the playback of the effect Figure 6 30 Sound Blaster X Fi MB5 Voice FX ...

Page 208: ...ick to select either or EAX Effects or EQ select the mode required from the drop box and click on the sliders to adjust the settings Click on Save to save any custom changes to the set levels and effects Figure 6 31 Sound Blaster X Fi MB5 EAX Effects EQ ...

Page 209: ... the dropbox and click on Test to hear the effect You can also adjust the Bass Management by clicking the Bass Redirection and Subwoofer Gain and click on the slider to adjust the Crossover Frequency Click SPEAKER CALI BRATION to calibrate the distance and level of the speakers Figure 6 32 Sound Blaster X Fi MB5 Advanced Settings ...

Page 210: ...ccess the Hot Key Configuration menu Click Enable All Hot Keys and then click on the task and press the key se quence required Any hotkeys chosen will be locked by the application and there fore will not be able to be used in other applications Figure 6 33 Sound Blaster X Fi MB5 Hot Key Configuration ...

Page 211: ...n the application from the shortcut in the Start menu and make sure you are con nected to the internet then click Next and follow the on screen instructions to update the software Sound Blaster Audio HDMI Display Port 1 When you connect a display to the HDMI Out port or Display Port the Sound Blaster Cinema controls will be disabled 2 A warning box will pop up and will prompt Do you want to select...

Page 212: ...rt low frequencies then follow the instruc tions below to obtain an effective sound test 1 Attach your headphones speakers to the headphone out jack 2 Run the Sound Blaster X Fi MB5 control panel from the notification area of the taskbar or from the item in the Start screen 3 Click ADVANCED SETTINGS SPEAKERS HEADPHONES 4 Select 5 1 Surround under Speakers Headphones Configuration 5 Click to place ...

Page 213: ...ou have enabled Software Guard Extensions from Advanced Chipset Control in the Advanced Menu in the BIOS before installing the driver see Soft ware Guard Extensions Advanced Menu Advanced Chipset Control on page 5 11 1 Insert the Device Drivers Utilities User s Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 6 Install Intel SGX Driver Yes 4 Click Next 5 Click in the ch...

Page 214: ...Manual disc into an attached DVD drive 2 Click Option Drivers button 3 Click 7 Install IRST Driver Yes 4 Click Next 5 Click the check box to accept the license and click Next 6 Click Next Next Next 7 Click Finish to restart the computer See the following pages for more information if you have set your hard disks up in a RAID see page 6 57 or Intel Optane see page 6 62 configuration After setting t...

Page 215: ... menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status IRST and M 2 PCI e SSDs Note that Intel Rapid Storage Technology does not support M 2 SSDs with a PCI e In terface M 2 SSDs with a SATA In...

Page 216: ...e the data from a back up Click the Help menu or press F1 for instructions on how to recover or recreate RAID Vol umes Help Click the Help or press F1 menu button at the top of the Intel Rapid Storage Technology application Click Contents to view the general list of sub jects covered click In dex or Search for a more specific help top ics on a particular item Click More help on this page at the bo...

Page 217: ... the state of the previous volume update For details on how to do this see the help file Intel Rapid Storage Technology Help on page 6 58 See over for details on how to verify and repair RAID volume data Verification will identify and repair data inconsistencies on the volume RAID Level Verify Verify Repair RAID 0 Bad blocks are identified N A RAID 1 Bad blocks are identified Data on the mirrored ...

Page 218: ...e Technology application 2 Click to select the RAID in the pane on the right side of the window 3 Click Manage and click Advanced 4 Click Verify and click Verify button to begin the process in some cases you may be required to initialize a volume before verification Figure 6 37 Intel Rapid Storage Technology Verify ...

Page 219: ...er Status verifying and repairing 6 Click Close in the Verify Volume Data Results window Scheduling Verify Repair You can schedule verifi cation and repair by clicking Preferences Scheduler and en abling a set time for ver ification and repair Figure 6 38 Intel Rapid Storage Technology Verify ...

Page 220: ...ration Run the Intel Rapid Storage Technology appli cation from the item in the Start menu When the Intel Rapid Storage Technology application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 6 39 Intel Rapid Storage Technology Status ...

Page 221: ... Intel Rapid Storage Technology application 2 Click Enable 3 The system will pop up a message and ask you to select a compatible fast drive in this case there should only be one option Figure 6 40 IRST Intel Optane Memory Enable Figure 6 41 IRST Intel Enable Optane Memory Enable ...

Page 222: ...AC DC adapter and not by battery only 5 Click Yes to begin the process this may take some time 6 After the process has been completed restart the computer 7 After restarting can access Device Manager right click the Start menu and select Device Manager 8 Click Disk drives to check that the drive should read Intel Optane Figure 6 42 Device Manager Disk drives ...

Page 223: ...Modules Intel Rapid Storage Technology 6 65 6 9 Run the Intel Rapid Storage Technology application to check the status Figure 6 43 IRST Intel Optane Memory Enabled ...

Page 224: ...ons 1 Run the Intel Rapid Storage Technology application 2 Click Disable 3 Click Yes when the message pops up Disabling Intel Optane Disable Intel Optane if you want to reinstall reset the system or up date the IRST driver See also Clearing In tel Optane on page 6 26 Figure 6 44 IRST Intel Optane Memory Disable Figure 6 45 IRST Yes to Disable ...

Page 225: ...w 7 To enable Intel Optane Memory follow the process indicated in Enabling Intel Optane on page 6 63 HDDs Intel Optane SSDs Note that if your sys tem s HDD or Intel Optane SSD is to be transferred to another system for use for any reason you will need to disable Intel Op tane in IRST first Removal of any cov er s and or screw s violates the terms of your warranty Figure 6 46 IRST Intel Optane Memo...

Page 226: ...page 1 22 or Control Center button to toggle power to the PC Camera module When the PC Camera is in use the LED indicator to the left of the camera will be illuminated see Figure 1 2 on page 1 7 Figure 1 3 on page 1 8 Note that you need to use the Camera app in Windows to take pictures and cap ture video 2 ...

Page 227: ...mera into the search box to find the Camera app if it is not pinned to the Start menu 3 The interface displays two buttons on the right of the screen one for photo and one for video 4 Simply click on the appropriate button to switch to either photo or video modes 5 You can use the buttons at the top to access the Photo collection Self Timer or Settings Figure 6 47 Camera App Mode Icons Figure 6 48...

Page 228: ...pported by the system You can use a Framing grid to help you line up pictures The Video recording resolution and frame rate can be set to any supported by the system Note that capturing high resolu tion video files requires a substantial amount of disk space for each file After recording video check the video file size right click the file and select Properties and the remaining free space on your...

Page 229: ... box to find the Camera app if it is not pinned to the Start menu 3 Click to select either photo or video modes 4 Click the photo icon to take a picture and the camera icon will briefly turn yellow as the picture is taken 5 Click on the video icon to start video capture if video capture begins a timer will appear at the bottom of the screen and the icon will turn yellow 6 To stop video capture cli...

Page 230: ...6 72 PC Camera 6 7 Captured photos and videos will be saved to the Photos app stored in the Start menu type Photos into the search box if you cannot find the app Figure 6 51 Photo App For Captured Photos Videos ...

Page 231: ...tation by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the...

Page 232: ...sub menu 5 Press Enter under Security Device Support menu and select Enable 6 You will then need to press F4 to save the changes and restart the computer 7 You can now manage the TPM from Windows Clearing TPM Information If you need to clear ex isting TPM information then select Pending Operation in the Secu rity Device Support menu and select TPM clear and then press F4 to save the configuration ...

Page 233: ...M Management in Windows You can manage your TPM settings from within Windows 1 Go to the Control Panel 2 Click BitLocker Drive Encryption System and Security 3 Click TPM Administration Figure 6 53 BitLocker Drive Encryption TPM Administration ...

Page 234: ...u to configure the TPM within Windows As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Figure 6 54 Trusted Platform Module TPM Management on Local Computer Administration ...

Page 235: ...require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key 2 After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off Change Owner Password Clear TPM or Reset TPM Lockout 3 A wizard will help take you through any setup steps Figure 6 55 TPM Actions Menu ...

Page 236: ...disk Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security 1 Click Turn on Bit Locker 2 Follow the on screen instructions to setup BitLocker and make sure you have a removable media e g a USB flash drive to store saved recovery keys etc Figure 6 56 BitLocker Drive Encryption ...

Page 237: ...nsmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth and 3G 4G module s are OFF or the system is in Air plane Mode if you are using the computer aboard aircraft see Table 1 6 on page 1 22 Important Notice If your purchase option includes both Wireless LAN and 3G 4G modules then the appro priate antennas will be installed Note that In order to comply with FCC RF expo...

Page 238: ...M Card Orientation Note that the USIM card s readable side with the gold colored contacts should face upwards as illustrated Figure 6 57 USIM Card Insertion 1 1 USIM Card Ejection Simply press on the USIM card to eject it however do not do this while a connection is in progress If you do eject the card while a 3G 4G connection is ongoing you will need to shut down the system reinsert the USIM card...

Page 239: ...k Cellular a list of available access points will appear 3 Click the access point and click Connect 4 The system will connect to your network 5 Connected will appear under the connection 6 You can then access the internet download e mail etc as per any internet connection 7 To disconnect you can select the connection and click Disconnect 8 You need to use Airplane Mode aboard aircraft 9 You can al...

Page 240: ...Modules 6 82 6 ...

Page 241: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 242: ...er status Connections Check all the cables to make sure that there are no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 3 10 the Fn F12 key com bination or power button to wake up the system Brightness Check the brightness of the screen by pressing...

Page 243: ...provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 14 Keep copies of vital settings files such as network dialup settings mail settings etc even if just brief notes Bottom Cover Removal Warning Us...

Page 244: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 245: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Page 246: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Page 247: ...mmediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 6 check its settings You may also be using a peripheral device USB device that is drawing a lot of power Actual battery operating time is shorter than expected The battery has not been fully discharged before being recharge...

Page 248: ...I have plugged in the powered AC DC adapter Wake on LAN is supported in AC mode only When the system enters a power saving state the plugged in AC DC adapter should be connected and should remain connected in order to allow the system to wake up on network activity Unplugging the adapter and then plugging it back in again will not allow the system to wake up on network activity When playing a vide...

Page 249: ...r is connected turn it on The screen saver is activated Press any key or touch the TouchPad No image appears on the external monitor I have plugged in and powered on You haven t installed the video driver and configured it appropriately from the Control Panel See Appendix C for instructions on installing and configuring the video driver You forget the boot password If you forget the password you m...

Page 250: ...ving features have timed out Use the AC DC adapter press the sleep Fn F12 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer see Power Saving States on page 3 8 Make sure you have enabled Hibernate mode from the control panel Proble...

Page 251: ...d to allow their operation The Wireless LAN Bluetooth modules cannot be detected The modules are off as the computer is in Airplane Mode Check the LED indicator to see if it is in Airplane Mode see LED Indicators on page 1 9 Use the Fn F11 key combination to toggle Airplane Mode on off see Table 1 6 on page 1 22 The PC Camera module cannot be detected The module is off Press the Fn F10 key combina...

Page 252: ...rough headphones You have set the Speaker Configuration to 5 1 Speaker It is recommended that you set the Speaker Configuration to Stereo not to 5 1 Speaker when listening through headphones in order to maximize audio quality See Audio Features on page 2 4 The Sound Blaster audio controls don t work when the system is connected to an external display through an HDMI Display Port cable Note that So...

Page 253: ... Cards the system fails to load the RAID driver You will need to remove all partitions on the SATA disk or SSD with the OS installed or clean the SATA disk or SSD with the OS installed first before re installing OS It will then load the RAID driver OK Gaming performance is slow It is recommended that you use Maximum fan speed when playing games Use the Fn 1 key combination to adjust the fan speed ...

Page 254: ...talled and not in the correct order If you have attempted to Update Driver from the Device Manager control panel and have encountered problems then use the method below to correct this To correct this problem 1 Go to the Programs and Features Programs control panel in Windows 2 Select any installed Airplane Mode driver item e g Insyde Airplane Mode HID Mini Driver and click Uninstall Change to uni...

Page 255: ...rocedure after every boot up restart or when the system resumes from hibernation 1 Go to the Devices Printers control panel in Windows 2 Double click the Bluetooth headset 3 Click Connect to complete the stereo connection OR 1 Go to the Sound control panel in Windows 2 Right click in the Playback tab the Bluetooth Stereo Audio device the default device is Headset 3 Click Connect to complete the st...

Page 256: ... control panel Settings Devices Bluetooth open When transferring data between the computer and a Bluetooth enabled device make sure that the Bluetooth control panel is closed Problem Possible Cause Solution Bluetooth Control Panel Settings Devices Close the Bluetooth control panel pictured on the right when transferring data be tween the computer and a Bluetooth enabled device ...

Page 257: ... as follows 1 Right click the volume control icon in the taskbar 2 Select Recording Devices 3 Double click Microphone and select Listen 4 Click to put a check in Listen to this device check box 5 Click Apply 6 You can then listen to the playback though the headset for testing 7 Remember to disable this feature remove the check from the Listen to this device check box otherwise you may hear an echo...

Page 258: ...et APN is set automatically however if your cellular data connection isn t working you should try manually entering a new Internet APN based on your location and mobile operator 3 To find your APN settings contact your mobile operator directly or of you can connect to a WiFi network on your PC or have a phone handy try searching online to find the Internet APN settings for your mobile operator 4 S...

Page 259: ...ou create a hard disk drive partition when installing Windows for an Intel Optane system that you leave at least a minimum of 5MB of unallocated space note this is 5MB only not GB After setting the SATA mode to Intel Optane and installing the Intel Rapid Storage Technology application DO NOT uninstall the Intel Rapid Storage Technology application If you are reinstalling a system that has previous...

Page 260: ...Troubleshooting 7 20 7 ...

Page 261: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Page 262: ...Mini SD SDHC SDXC Push the card into the slot and it will appear as a removable device DC In Jack Plug the supplied AC DC adapter into this jack to power your computer HDMI Out Port The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncompressed digital streams This allows you to connect an external monitor TV or Flat Panel Display etc as ...

Page 263: ...een the computer and its external display or a home theater system RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port Security Lock Slot To prevent possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store Item Description Mini DisplayPort Cables When using cables connected to ...

Page 264: ...e A ports on this computer model In addition there are two new USB 3 1 Gen 2 ports Type C capable of 10Gbps SuperSpeed for a single device or if two devices are plugged in to both USB 3 1 Gen 2 ports this bandwidth will be shared between the ports Note The powered USB 3 0 port may be toggled on off by means of the Fn Power Button key combination When the powered USB port is on it will supply power...

Page 265: ...lly be adjusted when a power mode is selected The Control Center in Windows 10 works under the Desktop app and not under the Start screen Flexikey The Flexikey application is a quick hotkey configuration application which allows you to assign a single key to launch multiple key combinations or to launch programs and applications to create text macros and to disable certain keys The application can...

Page 266: ... or double click the icon in the notification area of the taskbar Close the Control Center by clicking the close icon in the top right of the panel move the cursor onto the top right corner of the panel to highlight it Flexikey Access The Flexikey is accessed from within the Control Center by clicking Flexikey in the Gam ing section of the Control Center ...

Page 267: ...er etc You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Quiet Power Saving Performance Entertainment Icon Power Plan Balanced Power Saver High Performance Balanced Power Conservation Mode Balance Power Saving Performance Balance PC Camera ON OFF ON ON TouchPa...

Page 268: ...e Display Utility icon will only appear in the Sys tem Program menu if your display s resolution is QHD 2560 1440 or above The Display Utility allows you to adjust text size on the screen to make it easier to view see page B 9 The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone...

Page 269: ...light press any key to turn it on again Volume System Program The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F3 key combination to mute the volume Fan Speed System Program You can set the fan speed to Maximum full power Automatic Custom or Overclock from this menu item The fan speed will adjust itself au...

Page 270: ... enter the selected power saving mode see Power Saving States on page 3 8 Desktop Background System Program Clicking the Desktop Background button will allow you to change the desktop background picture Display Switch System Program Click the Display Switch button to access the menu or use the P key combination and select the appro priate attached display mode Time Zone System Program Clicking the...

Page 271: ...ge B 3 FlexiAccess Device Click the button to run the FlexiAccess application in conjunction with your overclocked GPU see Flexikey Application on page B 24 Caps Lock Scroll Lock Number Lock Airplane Mode Click the button to toggle the appropriate lock mode and Airplane Mode Left Windows Key Gaming Click Disable to disable the Windows Key on the left side of the keyboard This may be useful if you ...

Page 272: ...will force the system to use the dedicated Graphics Processing Unit GPU You will be required to confirm a system restart after making any changes Figure B 3 System Restart Warning Headphone Gaming The headphones may be set for different effects using this menu for Design II series systems with ANSP 3D Sound Technology OR Headphone Impedance Gaming The headphone impedance will be automatically dete...

Page 273: ...ility allows you to adjust text size on the screen to make it easier to view The initial screen will display the default Express settings as indicated below Figure B 4 Display Utility Express Settings Click Save to retain the settings and you will then need to sign out of the computer and sign back in again to adjust the settings Note that you must save any open files and close open programs befor...

Page 274: ...gs Click Save to retain the settings and you will then need to sign out of the computer and sign back in again to adjust the settings Note that you must save any open files and close open programs before signing out in order not to lose any work Any changes made to the individual text size items are linked to the overall DPI Scaling selected If you change the DPI scaling the customized text size c...

Page 275: ... 11 B The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item Figure B 6 Time Zone if Display Utility is Included ...

Page 276: ...ability cause compo nents to fail cause heat damage and result in data loss and any changes made may affect the processor war ranty Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to shut down To restart press and hold the power button while holding down the Fn D key combination for the CPU reset or Fn G for the GPU...

Page 277: ...ocking utility from the Control Center or taskbar notification area Figure B 7 Access the CPU Memory Overclocking Utility Fan Speed If you have enabled CPU overclocking the Fan Speed will also automatically be set to overclock do not adjust this fan speed setting if you have enabled CPU overclocking ...

Page 278: ...king tab will pop out to allow adjust ments to be made 2 Click Save to retain the settings 3 A warning will pop up to remind that activating CPU overclocking may cause system instability 4 Click OK to retain the saved changes or Cancel to return to the utility 5 You can click Default to go back to the standard default settings Figure B 8 CPU Overclocking ...

Page 279: ...tments to be made 2 Click Custom to adjust any settings from the drop down menus 3 Click Save to retain the settings 4 A warning will pop up to remind that you will need to restart the system make sure you save any open files 5 Click Restart Now to restart the system or Cancel to return to the utility 6 You can click Default to go back to the standard default settings Figure B 9 Memory Overclockin...

Page 280: ...tasks e g 3D rendering and gaming without dropping framerates etc Overclocking Issues If you get any system errors to reset the computer you can press and hold the power button to force the system to shutdown To restart press and hold the power button while holding down the Fn G key combination for the GPU reset or Fn D for the CPU reset The overclocking settings will be OFF after restart Note ove...

Page 281: ...djust this fan speed setting if you have enabled GPU overclocking GPU Overclocking Off Using the Taskbar Icon Move the cursor over the GPU overclocking icon in the taskbar and right click it and select Turn off GPU overclocking If you experience problems with GPU overclocking and have to force a system restart use this method to quickly turn GPU overclocking off after the system has restarted in o...

Page 282: ...to the utility 4 Clicking OFF will return to the standard default settings Figure B 11 GPU Overclocking Warning Message The message highlights the fact that while overclocking the GPU offers a boost to graphics performance it can cause system instability in certain circumstances as the harder you push the proces sor the more power you will need to supply to it and the hotter the system will run Th...

Page 283: ... your iOS compatible device while connected by WiFi only Follow these steps to download and run the application 1 Mouse over the small FlexiAccess icon in Device in the Control Center and scan the QR Code on your Android iOS compatible device or click the QR Code Icon to download the FlexiAccess App from the Google Play Apple store note you can download the Bluetooth or WiFi version on Google play...

Page 284: ...2 When the computer and Android compatible device are connected go to the Control Center Device and click on the FlexiAccess icon to run the App on the computer and then run the App on the Android device 3 When playing any game or high end graphic application you can control the GPU overclocking settings using the App on the Android compatible device 4 You can then adjust the settings for the game...

Page 285: ...device must be connected to the same network see page 6 32 2 When the computer and Android compatible device are connected to the wireless access point go to the Control Center Device and click on the FlexiAccess icon to run the App on the computer and then run the App on the Android iOS device 3 The computer will require you to allow access to the computer via the Windows Firewall so click Allow ...

Page 286: ...he language interface 5 Click on the icon to connect Figure B 15 Flexi Access WiFI Connection 6 As long as the computer and device share the same access point and you have allowed Firewall access the system should now connect 7 The initial screen will display the current status of the GPU 8 Click on the GPU Settings icon and then click the On button to access the GPU controls IP Address Connect Se...

Page 287: ...PU overclocking settings using the App on the Android iOS compatible device 10 You can then adjust the settings for the game or high end graphic application in use on the fly without having to quit or pause the program Figure B 16 FlexiAccess App 11 If you need to reconnect click on the icon and disconnect and then reconnect ...

Page 288: ...enus on the left side of the application relate to Profiles You can Add or Delete Profiles you can main tain 12 active Profiles Export and Import profiles from the menus If you double click on a Profile you can change the Profile Name and change an Image file images created using PNG files Figure B 17 Flexikey Profiles Windows Key P Key Note that you can assign actions to any keyboard key except t...

Page 289: ...BLE Use this function to disable any keyboard keys STATISTICS Use this to quickly record keys in use in any application and to disable unused keys Keyboard and Mouse Settings Click Enable to create settings for the keyboard and or mouse by clicking the button on the top left of the screen e g you may wish to create a profile with settings only for the mouse or keyboard Clicking on the keyboard or ...

Page 290: ...gle you between the currently selected keyboard or mouse profile to the standard keyboard and or mouse settings and back again Figure B 19 Enable Disable Flexikey The icon Flexikey icon in the notification area of the taskbar will appear grayed out when Flexikey is off and in color when on an on screen icon will also pop up to display the status of the application as it is toggled on off Figure B ...

Page 291: ...d then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 21 Key Configuration Windows Key P Key Note that you can assign actions to any keyboard key except the Win dows key and P key ...

Page 292: ...mouse and also for any backward and forward buttons if appli cable on a gaming type mouse Click the button number and then select the Action Type Express Key Launch App Express Text or Disable from the menu at the bottom of the page You can rename the action by clicking in the Name box and click in Tool Tips to type in a note to remind you of the action s function Figure B 22 Mouse Configuration 1...

Page 293: ... uses the left shift key for sprinting and the W key for moving forwards to use the left Ctrl key to combine this movement to sprint forward 3 Click on the chosen key for the shortcut action 4 Click in the Tool Tips field and type to give the key combination a name e g Sprint Fwds then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 5 Click Start Record and the...

Page 294: ...l key click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default key setting 10 Any assigned Express Keys will appear in orange Figure B 24 Key Combination Set Tool Tips The Tool Tips field allows you to type a note to remind yourself of the function you have programmed the key for under any Profile ...

Page 295: ... Express Key in Action Type 2 Click in the Tool Tips field and type to give the key combination a name then click back in the Name field to avoid adding the recorded keys to the Tool Tips name 3 Click Start Record and then press the key or keys required in the sequence and time delay between key presses required make sure you press the key s required and do not click on them 4 Click Stop Record 5 ...

Page 296: ...umber for the delay between the key presses Figure B 26 Time Record Between Key Presses 7 Click to close the Time Record window 8 Click Save to save the settings within your chosen profile 9 If you want to remove any individual key click to select it and then click Delete 10 If you want to clear all the settings click Restore to return to the default key setting ...

Page 297: ...unch any application or program as follows 1 Enable and select the keyboard under your chosen profile click to select a key to launch the application and then click to select Launch App in Action Type 2 Click Browse at the bottom right of the application window Figure B 27 Keyboard Launch App Browse to Executable File ...

Page 298: ...on and click Open 4 The key will now be configured to open the selected application under your chosen Profile and the key will appear in green Figure B 28 Key Set to Launch App 5 If you want to remove any Launch App Key select it and click on Restore 6 Click Save to save the settings within your chosen profile ...

Page 299: ...xt 1 Enable and select the keyboard under your chosen profile click to select a key and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Click to type field and type in your message Figure B 29 Keyboard Express Text ...

Page 300: ...essage in the target program under your chosen Profile and the key will appear in blue 6 If you want to remove any Express Text key select it and click on Restore 7 Click Save to save the settings within your chosen profile Copy Paste Text Note that some applications and games do not support copy and pasted text Where this is the case any text you may have copy and pasted in to the Type to Text fi...

Page 301: ...er your chosen profile click to select a key to disable and then click to select Disable in Action Type 2 The key will now be disabled 3 If you want to enable the key again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The key will be disabled under your chosen Profile and the key will appear in Gray Figure B 30 Keyboard Disable ...

Page 302: ...y 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 In the following example we will configure the central mouse wheel to combine the actions of left shift key for sprinting and the W key for moving forwards in a game program 3 Click on the central mouse wheel for the shortcut action Figure B 31 Mouse ...

Page 303: ...lick Stop Record to complete the process 7 Click Save to save the settings within your chosen profile 8 If you want to remove any mouse setting click to select it and then click Delete 9 If you want to clear all the settings click Restore to return to the default mouse setting 10 The mouse button for any assigned Express Keys will appear in orange Enabling Time Record for Mouse Settings If you wan...

Page 304: ...click to launch any application or program as follows 1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Key in Action Type 2 Click Browse at the bottom right of the application window Figure B 32 Mouse Launch App Browse to Executable File ...

Page 305: ...able file of the application and click Open 4 The mouse click will now be configured to open the selected application under your chosen Profile and the button will appear in green 5 Click Save to save the settings within your chosen profile Figure B 33 Mouse Button Set to Launch App ...

Page 306: ...1 Enable and select the mouse under your chosen profile click on a mouse button to select it and then click to select Express Text in Action Type 2 Click in Start key if required the Start key is the key used to in your target program to open a text message or you can leave it blank if you prefer 3 Click in the Text Context field and type in your message Figure B 34 Mouse Express Text ...

Page 307: ...ter key would be the most commonly used or you can leave it blank if you prefer 5 The mouse button click will now be configured to send the text message in the target program under your chosen Profile and the button will appear in blue 6 If you want to remove any Express Text mouse button select it and click on Restore 7 Click Save to save the settings within your chosen profile ...

Page 308: ... chosen profile click on a mouse button to select it and then click to select Disable in Action Type 2 The button click will now be disabled 3 If you want to enable the button again select it and click on Restore 4 Click Save to save the settings within your chosen profile 5 The button click will be disabled under your chosen Profile and the key will appear in Gray Figure B 35 Mouse Disable ...

Page 309: ... application as normal so that a standard set of keys used may be recorded 3 Return to the Flexikey application and press Stop Record to stop recording 4 At the end of the recording process colors will represent the frequency of key presses with red as the most frequent through to lighter blue the less frequent the color bar at the bottom of the screen displays the color code against the number of...

Page 310: ...Control Center Flexikey B 46 B ...

Page 311: ...HD Graphics Control Panel Windows Display Settings or NVIDA con trol panel To configure displays in Discrete mode use the NVIDIA Control Panel see page C 16 To configure displays in Hybrid mode use the Intel HD Graphics Control Panel see page C 36 Video Card Options Note that card types specifications and driv ers are subject to contin ual updates and changes Check with your distributor supplier f...

Page 312: ...eamless to the user MSHybrid mode is selected by default Discrete Graphics Mode Discrete Graphics Mode will use the dedicated Graphics Processing Unit GPU which is more powerful and therefore more suitable for playing games watching HD video or running GPU based applications You can choose either Discrete Mode or MSHybrid mode by selecting the appro priate option from GPU Switch in the Control Cen...

Page 313: ... graphics solutions usually feature memory sharing technology to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run games HD video or GPU based applications without severe limitations Microsoft Hybrid Graphics is a seamless switchable graphics technology designed to get best performance from the graphics system wh...

Page 314: ...GPU will be powered off In this case the system is running in the same way as a system without a discrete graphics solution However when an application that requires use of the dGPU is run e g a game or HD Video the dGPu is powered on and takes over the processing duties If the program is closed then the dGPU will be powered back down again until required ...

Page 315: ...NUE button to accept the terms of the license agreement 3 Click Next 4 Click Restart Now to restart the computer 5 After all the drivers have been installed an internet connection is required run the NVIDIA GeForce Experience by clicking the desktop icon or App 6 Restart the computer and run the application again after restart iGPU or dGPU Note the NVIDIA control panel refers to High performance N...

Page 316: ...o log in After logging in to the system you can click through any on screen instructions to update your settings and check for installed games etc By running the NVIDIA GeForce Experience you will be able to download the lat est drivers to insure compatibility with games power saving features and various other enhancements for your NVIDIA GPU these features are subject to change and update so chec...

Page 317: ... your display to the appropriate port and turn it on 2 Press the P key combination 3 Click on any one of the options from the menu to select PC screen only Duplicate Extend or Second screen only 4 You can also click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display Figure C 1 Project ...

Page 318: ...e displays 1 Attach your external display to the appropriate port and turn it on 2 Click the Start Menu and click Settings System or right click the desktop and select Display Settings 3 You can change Duplicate Extend or choose to display on 1 screen only 4 Click Apply to save any changes made 5 Click Advanced display settings to access further options Figure C 2 System Display ...

Page 319: ...ure the HDMI audio output as per the instructions below 1 Go to the Sound control panel 2 Click Playback tab 3 The playback device will be selected 4 You may need to select the audio device and click Set Default button 5 Double click the device to access the control panel tabs Volume Adjustment The sound volume level can be clicking using the volume control icon in the notification area of the tas...

Page 320: ...Video Driver Controls C 10 HDMI Audio Configuration C 6 Adjust the HDMI settings from the control panel tabs 7 Click OK to close the Sound control panel Figure C 4 HDMI Device Properties ...

Page 321: ...MI Video Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in To Clone Displays on page C 50 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display Other Applications If you are using a third party applica...

Page 322: ...splay videos or photo slide shows on your TV external display without using HDMI or A V ca bles Before configuring Wireless Display you will need to set up your compatible adapter with your display speakers Connect the adapter using an HDMI or A V ca ble and turn on the display or in the case of speakers connect them to the wireless speaker adapter with the cables provided with the adapter and the...

Page 323: ...ws 10 2 Press the P key combination 3 Click Connect to a wireless display see overleaf if this does not appear at the bottom of the Project screen and follow the steps to connect to any wireless enabled display 4 The system will then search for compatible display devices this may take up to 60 seconds so allow time for this to complete Figure C 5 Add a Wireless Display ...

Page 324: ...7 The display will then connect for specific settings for your display see the documentation supplied with your compatible adapter display for full details 8 Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display 9 To permanently disconnect from the display you will need to go back through the connection process again you can select it in Devices and click ...

Page 325: ... The system is in Discrete Mode and is configured in Clone Mode and you have connected 3 external displays for a total of 4 displays including the built in LCD panel The NVIDIA control panel will show all the displays supporting the highest resolution of the attached displays e g if two of the displays support a resolu tion of 1920 1080 and the other supports a resolution of 1920 1200 then the con...

Page 326: ...Control Panel to configure displays in Discrete mode 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 6 NVIDIA Control Panel ...

Page 327: ...o features such as image settings 3D Settings and video configuration Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 7 NVIDIA Control Panel ...

Page 328: ... C Further menu items will appear in the NVIDIA Control Panel in Discrete mode pro viding additional video configuration controls and tools which give access to fea tures such as display configuration 3D Settings etc Figure C 8 NVIDIA Control Panel ...

Page 329: ...Video Driver Controls NVIDIA Control Panel C 19 C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 9 Help Menu ...

Page 330: ...ir own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to the NVIDIA Control Panel 2 Click Desktop from the top menu and select Add Run with graphics processor to Context Menu it should have a check alongside it Display GPU Activity Icon Click to enable Dis pl...

Page 331: ... from the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to High performance NVIDIA processor which is the discrete GPU and Integrated graphics which is the integrated GPU Figure C 11 Context Menu with Run with graphics processor Right click the application e...

Page 332: ...rol Panel 2 Click Manage 3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics iGPU or High performance NVIDIA Processor dGPU from the drop down menu 4 Click the Setting menu items to select any options required 5 Click Apply to save the settings Customization Options Although hybrid tech nology is completely seamless to the user there are customiza tion option...

Page 333: ...k Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select the preferred graphics processor for the program from the drop down menu 5 Click the Setting menu items to select any options required 6 Click Apply to save the settings Figure C 13 Program Settings ...

Page 334: ...xternal display to the appropriate port and turn it on 2 Go to the NVIDIA Control Panel 3 Double click Display if the sub menus are not visible and then click Change resolution 4 Click to select the display and then adjust the settings from 2 Choose the resolution and 3 Apply the following settings 5 Click Apply to save the settings Figure C 14 Change Resolution ...

Page 335: ...lay device Clone Clone simply shows an exact copy of the Primary display desktop on the other display s This mode will drive multiple displays with the same content Extend Extend treats connected displays as separate devices and they act as a virtual desktop resulting in a large workspace When enabled you can drag any icons or windows across to the other display desktop It is therefore possible to...

Page 336: ...ays you want to use 5 Click the check box alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when changes have been made Display Not Shown If the attached display does not appear in the 1 Select the displays you want to use win dow click My Display is not shown and then click the appropri ate button...

Page 337: ...k Set up multiple displays 4 Click to select a primary display under 1 Select the displays you want to use 5 Right click the icons under 2 Drag the icons to match and select Extend Changing the Primary Display on Extended Displays If you want to switch the primary display if the displays are extended then right click the sec ondary display icon and select Make Primary Click Apply Yes to save the c...

Page 338: ...indow display will be denoted by an asterisk in the top right corner of the icon 7 To change the Primary display right click the icon and select Make primary 8 Click Apply Yes to save any changes Right click and select Make primary and click Apply Yes to save changes Figure C 17 Switch Primary Display ...

Page 339: ... drag the icons to match the desktop layout you want to use e g you may want to extend the display to the right or left of the primary display 10 Click Apply Yes to save any further changes Figure C 18 Drag Display Icons Drag the display icons to match the layout you want to use ...

Page 340: ...Controls C 30 HDCP Status C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 19 HDCP Status ...

Page 341: ...s from the Video sub menus 1 Go to the NVIDIA Control Panel 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 20 Adjust Video Color Settings ...

Page 342: ...n select the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to the NVIDIA Control Panel 2 Click Configure Surround PhysX 3 Click to select a processor from the menu PhysX Settings Auto select recommended is the default setting 4 Click Apply to save the settings Figure C 21 Configure Surround PhysX ...

Page 343: ... by synchronizing the monitor s refresh cycle to the GPU s render rate thus removing lag and stutter issues in order to have objects appear sharper and scenes display instantly G SYNC Support NVIDIA G SYNC Technology supported by some LCD panels and GTX series video adapters only G SYNC is only sup ported if you have a G SYNC capable display and a GTX series video adapter contact your distributor ...

Page 344: ...y if its sub items are not shown and then click Set up multiple displays and set the G SYNC capable display as the Primary Display in the configuration 5 Click next to 3D Settings if its sub items are not shown and then click Manage 3D Settings 6 Click Global Settings select Vertical sync and then select G SYNC Setting G SYNC in global settings means it will be applied to all games If you want to ...

Page 345: ...ls you can configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display to which you have connected Connected displays will appear alongside the appropriate port Click Open Win dows Sound Settings button to access the Sound control panel Figure C 24 Set up Digital Audio ...

Page 346: ...ol Panel to configure displays in Hybrid mode To ac cess the control panel see below and overleaf 1 Right click the Desktop and select Intel R Graphics Settings from the menu OR 2 Click the icon in the notification area of the Desktop taskbar and select Intel R Graphics Settings from the menu Figure C 25 Right Click Desktop Intel Graphics Settings Figure C 26 Taskbar Notification Area Icon Menu ...

Page 347: ...Video Driver Controls Intel HD Graphics Control Panel C 37 C OR 3 Double click the Intel R HD Graphics control panel in the Windows Control Panel Figure C 27 Control Panel Intel Graphics Settings ...

Page 348: ...may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings from the menus Home Click the Home button to return to the main menu screen in any of the sub menu screens Figure C 28 Intel HD Graphics Control Panel ...

Page 349: ...play Settings or Color Settings to make display adjustments in cluding configuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Figure C 29 Intel HD Graphics Control Panel Display ...

Page 350: ...e of any attached dis plays see Attaching Other Displays Intel HDGCP on page C 49 Click Apply to save any changes made Multiple Display At least one other dis play must be attached in order to view multiple display selection op tions Audio Settings Any attached active dis plays must have audio capacity to allow audio configuration Figure C 30 Intel HD Graphics Control Panel Display Multiple Displa...

Page 351: ...lay or any at tached display to any width height refresh rate color depth and underscan percent age of your choice Note that incorrect settings can cause system instability and even possible component damage so this is adjusted at your own risk Figure C 31 Intel HD Graphics Control Panel Display Settings Custom Resolutions ...

Page 352: ...ance gives the smoothest motion of images Quality displays the most detail Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer ences Click Apply to save changes Figure C 32 Intel HD Graphics Control Panel 3D ...

Page 353: ...el C 43 C Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open ing the application rotating the display scaling etc Click Apply to save changes Figure C 33 Intel HD Graphics Control Panel Options and Support ...

Page 354: ...mation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferences for the Intel HD Graphics Control Panel Make sure you click En able under Tray Icon to display the Intel HD Graphics Control Panel icon in the notification area of the taskbar as below Figure C 34 Intel HD Graphics Control Panel Options Information Center ...

Page 355: ...d col ors The Preview image will display a sample image using the current settings You can Save Profile and name the Profile to recall the settings at any time Click Apply to save changes select Color Enhancement Image Enhancement Image Scaling or Gamut Mapping from the menu Figure C 35 Intel HD Graphics Control Panel Video Color Enhancement ...

Page 356: ...he top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction Contrast Enhancement and Film Mode Detection Click Apply to save changes Figure C 36 Intel HD Graphics Control Panel Video Image Enhancement ...

Page 357: ...Power The battery life can be extended through dynamic control of the frame rate if Ex tended Battery Life for Gaming is enabled Settings can be selected for when the system is powered by battery or is plugged in Figure C 37 Intel HD Graphics Control Panel Power ...

Page 358: ...ance Video Colors from the menu on the left Alternatively you can go through the menus to make adjustments to your preferences for Display Color Video Op tions and Support and Power tick any boxes for the settings required and then Save the settings to a profile which may be imported or exported Figure C 38 Intel HD Graphics Control Panel Profiles ...

Page 359: ...creen only Clone Duplicate Both connected displays output the same view and may be configured independently Extended Extend Both connected displays are treated as separate devices and act as a virtual desktop Collage A number of connected displays are combined into a single unified higher resolution for larger screen sizes Hybrid A number of connected displays are combined and can be configured in...

Page 360: ...s Control Panel control panel and click Display Multiple Displays sub menu 3 Click Clone from the Select Display Mode menu 4 Click Apply and OK to confirm the settings change 5 Select the displays from the Select One or More Active Displays menu Multiple Display At least one other dis play must be attached in order to view Multiple Display selection op tions Figure C 39 Display Multiple Displays C...

Page 361: ...confirm the settings change Display Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match the physical layout of your displays Icons and pro grams may also be dragged between the displays Figure C 40 Display Multiple Displays Extended Click the appropriate...

Page 362: ...ck Display Multiple Displays sub menu 3 Click Collage from the Select Multiple Display Mode menu 4 Click Enable Collage and click On 5 Click Vertical or Horizontal to arrange and displays as required 6 Click Apply and OK to confirm the settings change Collage Mode Collage mode is used to combine a number of displays into a single unified higher resolution for larger screen sizes Figure C 41 Displa...

Page 363: ...edule Check with your distributor supplier for details Note that this computer model series may support a range of CPUs and or video adapters To find out which CPU is installed on your system go to the Start menu and select Settings and then select System and click About This will also provide information on the amount of Installed RAM etc To get information on your system s video adapter go to th...

Page 364: ...B or 16GB Modules Supports XMP2666 MHz XMP support depends on the processor and works with four DIMMS SO DIMM Memory Types All SO DIMM memory modules installed in the system should be identical the same size and brand in order to prevent unexpected system behavior Storage For Most Model A Designs Model B Two Changeable 2 5 Hard Disk Drives HDD Solid State Drives SSD RAID 0 1 with SATA Serial Inter...

Page 365: ...One HDMI Out High Definition Multimedia Interface Port with HDCP One 2 in 1 Audio Jack Headphone S PIDF optical output One Microphone In Jack One Line Out Jack One RJ 45 LAN Jack One DC In Jack Card Reader Embedded Multi In 1 Card Reader MMC RS MMC SD Mini SD SDHC SDXC Note Some of these cards require adapters which are usually supplied with the cards Card Slots Four Model A Design I OR Three Mode...

Page 366: ...h America Power Battery Embedded 4 Cell Polymer Battery Pack 60WH For Design I Series Full Range AC DC Adapter AC in 100 240V 50 60Hz DC Output 19 5V 11 8A 230 Watts For Design II Series Full Range AC DC Adapter AC in 100 240V 50 60Hz DC Output 19V 10 5A 200 Watts Power Management Supports Wake on LAN AC Mode Only Supports Wake on USB Supports Wake on RTC Alarm AC Mode Only Indicators LED Indicato...

Page 367: ...designs within this series check with your distributor supplier for details Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Dimensions Weight For Model A Design I 385mm w 271mm d 28 8mm h 2 65kg Barebone System with 60WH Battery For Model A Design II 385mm w 271mm d 25 4mm h 2 6kg Barebone System with 60WH Battery OR D...

Page 368: ...Specifications D 6 D ...

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