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TROUBLESHOOTING NOTES
1. If problem is inside the steamer, call an authorized service representative. Cleveland Range, Inc. will
not pay for warranty repairs by unauthorized repair centers.
2. Proper installation of the steamer is the responsibility of the owner or installer. A qualified installer or
technician should be contacted to correct the installation. Refer to Cleveland Range, Inc. Warranty.
3. Repairs to external plumbing should be done by a Licensed Plumber.
4. Repairs to external wiring should be done by a Licensed Electrician.
5. For more information on products and services, contact your nearest Authorized Sales Representative.
Call factory for a preventative maintenance program, descaling kits, descaling information, and water
treatment systems: USA: (800) 338-2204, Canada: (800) 427-6668.
6. To evaluate whether a convection steamer is producing normal cooking performance, conduct the Egg
Test as follows (Note: This test is not valid for SteamCubs or pressure steamers). A properly operating
steamer will produce cooked eggs as follows.
Turn on the steamer so that steam is being produced. After steam has begun to enter the compartment,
preheat the compartment by turning the timer on for ten minutes.
After the compartment is preheated:
·
Place two fresh eggs in a perforated pan.
·
Set timer for 10 minutes and turn ON.
·
After five minutes, open door and remove one of the eggs.
·
Close the door right away and allow second egg to cook.
·
Crack open first egg and it should be soft boiled.
·
After timer goes OFF, open door, remove egg and crack open. It should be hard-boiled.
7. Whenever opening door, especially when water or steam is leaking around gasket heed the warning
below.
WARNING
When checking inside the steamer always open the door slowly
and stand to the side and back away from the steamer. Water
leaking from the door gasket can be a sign of a blocked drain. If
the drain is blocked, hot water can accumulate inside the
compartment and spill out when the door is opened.