26
Table 3-1 Trouble Shooting Guide (Continued)
PROBLEM POSSIBLE
CAUSE REMEDY/REFERENCE
It is common for a small amount of
water to condense around the door
This is normal operation of the unit. No
action is necessary.
Compartment drain clogged or
covered.
Clean drain with USDA approved drain
cleaner. If condition persists see note #1
External drain not properly installed,
should be free-air vented and
pitched down.
See notes #2 and #3.
Door gasket or door parts worn.
See note # 1.
Steamer not level.
See note # 2.
Steam and/or water
draining around
compartment door.
See Warning under
note #7.
Condenser not operative.
See note #1.
Operating in manual mode.
Switch to timed mode for timer to be
effective.
Steam flow does not stop
when TIMER stops.
Inoperative controls inside cabinet.
Turn OFF power to that compartment at
ON/OFF lever/switch. See note # 1.
Compartment bottom
dirty with food drippings.
Juices and/or food leaking from
pans.
Put a solid pan under perforated pans to
catch drippings, or put less food in pan.
Water leaking from
bottom of cabinet.
Broken or loose plumbing inside
steamer cabinet.
Turn OFF electricity at main external
power switch and close water supply
valve(s). See note # 1.
Water leaking from water
pipes or drain lines.
Plumbing needs repair.
See note # 3
Abnormal amount of
steam coming from drain
during blowdown cycle.
ON/OFF lever/switch is not turned
fully to the OFF position.
Turn ON/OFF lever/switch to the full
OFF position to start the proper
blowdown operation.
Water coming from drain
even when not cooking.
Condenser valve is bad
See note #1.
If unit is new, or has just been
descaled
Press switch to reset desccale timer
Unit needs descaling
Descale unit with Cleveland Range
approved descaler. After descaling is
completed, press switch to reset descale
timer.
Descale Required
indicator is lit
Note: Switch does not
descale unit, it is just a
reminder that steamer
must be descaled every
4-6 weeks.
Bad or improperly set descale timer
See note #1.
Pans too close to the bottom of
cabinet.
Put pans in racks near top of cabinet.
Not enough steam movement in
compartment. Hot water connected
to condenser line.
Make proper connections. See section
on Water Supply.
See note # 3.
Steam generator scale buildup.
Descale steam generator with Cleveland
Range approved descaler.
Compartment overloaded with too
much food.
Put less food into pan. Use fewer pans.
Food is frozen
Increase cooking times for frozen food
Food is being cooked in covered
solid pans.
Remove covering. Steam must have
direct access to the food for cooking to
take place.
Suggested cooking times are usually
listed for cooking at sea level.
Extend cooking times for altitudes above
2500 feet.
Food takes too long to
cook.
To verify the steamers
proper operation see
note #6.
Inoperative or improperly adjusted
controls.
See note #1.