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A/C Power Warning

Users should exercise extreme care when working with electricity. Additional care should be

used when working with electricity outdoors, in inclement weather. When working outdoors,

or near water always connect the system into a ground-fault interrupting circuit.

There are no user serviceable parts inside the Tempest BaseStation, Transceiver, or BeltStation. Opening the case may

expose dangerous electrical components, and will void the warranty.

ALERT SYMBOL – Indicates important information.

CAUTION SYMBOL – Indicates a potential to damage equipment.

DANGER SYMBOL – indicates a potential safety hazard.

Summary of Contents for Tempest2400

Page 1: ...2 Channel Wireless Intercom Reference Manual Tempest 2400...

Page 2: ......

Page 3: ...However to fully benefit from the available features please read this manual carefully We want Tempest to make your job easier and your experience to be positive To successfully familiarize yourself...

Page 4: ...6Z Rev1 2010 Clear Com LLC 850 Marina Village Parkway Alameda CA 94501 U S A HME Clear Com Ltd 7400 Beach Drive IQ Cambridge Cambridgeshire United Kingdom CB25 9TP Clear Com and the Clear Com logo are...

Page 5: ...e BaseStations in Close Proximity 20 Set Display Mode to Static or Dynamic 21 Name Each Station 21 BaseStation Headset Connection and Controls 22 Set the Mic Gain for the Local Headset 22 Front Panel...

Page 6: ...9 Beltpack Program Connector 47 10 Power ON OFF Switch 47 Rear Panel Left 48 1 AC Power Input Connector 48 2 DC Power Input Connector 48 3 Intercom Channel A B Connectors 48 4 RJ 45 4 Wire Intercom A...

Page 7: ...k Button A and B 62 Channel Indicator LEDs A and B 62 BeltStation Menu 63 How Do I 64 Remove Batteries from BeltStations 64 Install the Rechargeable Battery 64 Charge the Battery 64 Install AA Alkalin...

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Page 9: ...Station such that the appliance coupler AC power inlet is readily accessible and operable Clean only with a dry cloth Install in accordance with manufacturer s instructions Do not install near any hea...

Page 10: ...or near water always connect the system into a ground fault interrupting circuit There are no user serviceable parts inside the Tempest BaseStation Transceiver or BeltStation Opening the case may exp...

Page 11: ...at is intended to overcome the dangers associated with lithium ion batteries In addition the batteries that accompany your Tempest Wireless system include protective circuits to further reduce the pos...

Page 12: ...xposed to extreme weather conditions Protect the unit against dust or moisture Always protect any AC power connections from the elements with safety in mind For more extreme environmental conditions t...

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Page 14: ...enna options when the BaseStation is in a rack or other metal structure or stacked with other gear Remote location antenna placement of up to 1 500 ft can be achieved using the Tempest RemoteTransceiv...

Page 15: ...the BeltStations by pressing the CH A or CH B control Press the TALK button A quick press latches the Talk button for Hands Free operation Press and hold the Talk button for more than two seconds whil...

Page 16: ...lost packet masking technology which greatly reduces the affect of packet loss possible in all Digital RF transmission schemes The loss of audio packets is managed by the algorithm to reduce the poss...

Page 17: ...cy is less than 50ms Even with this short system latency unwanted and distracting echo will occur when interfacing with hardwired party line intercom systems unless echo reduction technology is implem...

Page 18: ...to USB B Cable Documentation CD Quick Start Guide BeltStation BeltStation Lithium Polymer Rechargeable Battery Battery Charger Power Supply USB A to Mini USB Cable Remote Transceiver Remote Transceive...

Page 19: ...to the Hardwired Intercom XLR 3M F for 2 Wire If you plan to connect the Tempest BaseStation to external 2 Wire party line intercom systems you will need to provide the appropriate 3 PIN XLR cabling R...

Page 20: ...e operational range See the Antenna Configuration section of this manual for details about recommended cable type and other important information about connecting antennas to the Tempest BaseStation B...

Page 21: ...The connector should be wired as center positive Always use appropriate wire of an acceptable gauge and length for your application The minimum recommended wire is 26 gauge at not more than five feet...

Page 22: ...coverage area as possible Omni directional antennas have a circular pattern and radiate RF energy equally in all directions at approximately a 90 angle to the element of the antenna Other antenna opt...

Page 23: ...ter of the area of communication with antenna installed on the back of the BaseStation having a clear line of sight in all directions Option 2 Install the BaseStation in a convenient location and use...

Page 24: ...nic equipment can generate radio interference Install the BaseStation antenna away from sources of electrical interference Be aware of the presence of nearby electronic equipment that may cause interf...

Page 25: ...the current menu option and is the same as pressing the Enter button ENT A menu item is not selected and will not take affect until the Volume control or the ENT button is pressed Pressing the MENU bu...

Page 26: ...crophone at a typical speaking level and adjust the sound of your own voice in your headset Press Enter to accept the changes Press MENU to move up one level in the menu tree Press MENU repeatedly to...

Page 27: ...ture if you use Tempest in one of the countries with special frequency requirements Otherwise Band 1 is the default and should be used for maximum RF performance If the Tempest Wireless system is tran...

Page 28: ...t it will communicate with it is not possible to manipulate Network Numbers and Lockout Keys to gain unauthorized access to a communication channel Multiple BaseStations in Close Proximity The Network...

Page 29: ...on black lettering on the BeltStation display and in the BeltStation s menu under Select Base Name each BeltStation with a descriptive name This is especially helpful when the BaseStation or T Desk i...

Page 30: ...of the audio of the local headset Turning the Volume control clockwise increases the audio level while turning the control counter clockwise decreases the level The Volume control knob is also a push...

Page 31: ...a dedicated external audio output When a wireless user presses the STAGE button on the BeltStation their audio is re routed from the selected intercom channel s and is sent to the BaseStation rear pan...

Page 32: ...ned to that BeltStation Talk A Talk B Ch A Ch B Stage Enter The relay is made when the assigned button is pressed and remains closed for as long as the button is pressed The individual GPO relay can a...

Page 33: ...options to reset memory Restore Factory Default Clear Memory and Reset Radio Settings Both the BaseStation and each BeltStation has a Factory Default option in the Tech Menu Browse to the Tech Menu se...

Page 34: ...LED Medium Headset Talk Button Latch Talk Buttons Latch Set Base as Master Off Security Disable Front Panel Lock Off Lock Keys Off Wired intercom levels In Out Volume Limits 2 Wire 1 5 dB IN 1 5 dB OU...

Page 35: ...telemetry is available real time at the BaseStation and T Desk these settings can be adjusted from the BaseStation and or T Desk Shared Mode The Shared mode utilizes only BeltStations set into shared...

Page 36: ...al Split Mode Shared Mode Number of Fully Registered BeltStations FRB up to 5 up to 4 None Number of shared belts None Unlimited Unlimited Number of talk back paths 1 per belt 1 per Belt FRB 1 for all...

Page 37: ...taneously they cannot function at the same time and this arrangement has the potential to cause undesirable operational complications so is not recommended Tempest BaseStation Wired Configuration Cont...

Page 38: ...2 Wire 4 Wire Select SEL button selects the connection mode for operation of each of the two intercom channels Pressing the 2 Wire 4 Wire Select SEL button changes the selected intercom mode between...

Page 39: ...rcom system to the desired channel RJ 45 jack on the rear panel of the Tempest BaseStation Select the 4 Wire setting as described in Wired Intercom Configuration Controls That is all that is necessary...

Page 40: ...le connections are made and power is provided by the 2 Wire system or Master Mode then audio will pass between Tempest and the wired system Audio may develop an echo that is heard in the wireless Belt...

Page 41: ...l wireless BeltStations but the wired communication stations will need to be turned off individually or a hardwired Mic Kill signal will need to be initiated On the Tempest BaseStation press MENU to o...

Page 42: ...value is 123 adjust to 133 8 Exit the Manual Null screen Test for echo for at least 10 seconds It will take up to 10 seconds for echo cancellation software to achieve maximum efficiency If the echo i...

Page 43: ...edance 10 k Call Signaling Send 20 kHz 100 Hz 5 mVrms Receive 20 kHz 800 Hz 100 mVrms Power voltage 24 0 VDC Input Impedance 200 Output Level 0 775 Vrms Bridging Impedance 10k Call Signaling Send 20 k...

Page 44: ...io power when only Tempest BaseStations are linked without external intercom See the Master Mode section A multi base system will generally utilize Tempest Remote Transceivers to distribute the wirele...

Page 45: ...among the BaseStations until one of the linked BaseStations is set to Master Mode Master Mode only functions when there is no 2 Wire hardwired intercom system connected If there is a hardwired interc...

Page 46: ...beltpack from the perspective of the connected 2 Wire system Connect either male or female male and female connectors are electrically identical 3 pin XLR from the 2 Wire intercom channel to be share...

Page 47: ...ways act as the sync source when using Accu Sync The sync source is any BaseStation that does not have a BaseSync cable plugged into the BaseSync IN connector Always ensure that one and only one BaseS...

Page 48: ...n attempt to set the BaseStation as master will result in an error message If the slide switch is changed from Clear Com to RTS or BAL Master Mode will turn off and it will be necessary to return to t...

Page 49: ...on See the Accu Sync section for more information on using Accu Sync Upto10BaseStationsmaybeusedinsimultaneousoperationincloseproximitytoeachotherwithproperantennaplacement under ideal conditions Clos...

Page 50: ...t packets of audio data four to five consecutive lost RF data packets may be noticed by a user but will not be objectionable More than two consecutive lost packets of audio will likely cause interrupt...

Page 51: ...collocated system performance BeltStations operating at similar distances from their respective BaseStation antennas provide the best opportunity for satisfactory performance of a large number of col...

Page 52: ...he Mic Kill button sends a signal to wireless BeltStations that disables Talk buttons that are enabled This button is for the wireless system only No Mic Kill signal is sent out to the hardwired inter...

Page 53: ...used while in Menu Mode Pressing the ENT button selects the current menu option and is the same as pressing the Volume control A menu item is not selected and will not take affect until ENT or the Vo...

Page 54: ...he intercom channels and returns to Operational Mode The intercom channel selected is indicated by the two CHAN LEDs located to the immediate right of the SEL button Also in the Aux IN OUT menu SEL ad...

Page 55: ...m channel going to the hardwired intercom system from the Tempest BaseStation If 2 Wire is selected the OUT Level control adjusts the outgoing level of the 2 Wire signal If 4 Wire is selected the OUT...

Page 56: ...between 11 and 32 VDC The BaseStation will draw approximately 12 Watts 990 mA at 12VDC 3 Intercom Channel A B Connectors The Intercom Channel connectors A B allow the user to connect the Tempest BaseS...

Page 57: ...a channel 3 Aux OUT Connector The Auxiliary OUT Connector is used to supply intercom audio sources from the Tempest BaseStation The Auxiliary OUT Connector is a Tip Ring Sleeve jack that accepts a sta...

Page 58: ...the Tempest BaseStation There are six relays including one common Stage Announce relay and five individually assignable relays one for each of the wireless BeltStations See the section on GPO Relay C...

Page 59: ...Clear Com Tempest 2400 2 Channel Wireless Intercom System 51 BaseStation Menu...

Page 60: ...ence as much as possible Install the Transceiver and antennas in a location that provides the best RF coverage Connect the CAT 5 cable to the BaseStation and the Transceiver When the BaseStation detec...

Page 61: ...nto configuration mode to change settings This LED should be on for only a few seconds when first powered on and off during normal operation 5 BASESTATION LINK RJ 45 Connector The BaseStation Link RJ...

Page 62: ...Sidetone adjustment Sidetone is expressed in Decibels dB You will see a level indicator with a numeric value between 30dB to 6dB You should speak into the headset microphone at a normal speaking leve...

Page 63: ...ystem are warranted for 90 days from the date of purchase Lithium Polymer batteries offer up to nine hours of battery life and recharge in approximately 2 hours Lithium Polymer batteries ship from the...

Page 64: ...to maintain more than 70 of their power rating The Tempest battery indicator will maintain its accuracy as battery life decreases Alternatively remove the Lithium Polymer rechargeable battery from th...

Page 65: ...Station and want to ensure that a BeltStation that is logged in will always appear in the same location slot on the BaseStation display When selecting Static slot assignments you must also enter the T...

Page 66: ...vels In loud environments a higher minimum volume may be desirable while in quiet environments a lower maximum volume may be preferable Volume controls can be set to Volume Press which requires a pres...

Page 67: ...Selecting a BaseStation Installations with multiple BaseStation coverage zones often require users to move from one work zone to another throughout the day Tempest handles these transitions with iSel...

Page 68: ...adjusted at the Stage Announce menu screen under the Set Controls section of the BeltStation menu 3 MENU Button Pressing MENU while the BeltStation is in Operational mode will select Menu Mode and th...

Page 69: ...t Lithium Polymer rechargeable battery or 3 standard alkaline AA cells To remove the battery door press down on the thumb markings and pull the battery door toward the bottom of the BeltStation To rem...

Page 70: ...n to latch Pressing and holding the TALK button for more than two seconds will cause the button to act as a momentary switch Channel Indicator LEDs A and B Each Talk button has two individual LED indi...

Page 71: ...Clear Com Tempest 2400 2 Channel Wireless Intercom System 63 BeltStation Menu...

Page 72: ...ne Batteries Remove the battery cover on back of BeltStation Insert 3 AA alkaline batteries according to the polarization shown inside the battery compartment Replace the battery cover All batteries i...

Page 73: ...Use the Volume Scroll knob to adjust the level and press ENTER to save To set the Maximum volume setting select Max Volume Use the Volume Scroll knob to adjust the level and press ENTER to save Confi...

Page 74: ...and if Stage Announce Audio is enabled and if the Stage Announce Relay is enabled all three functions will operate simultaneously If ENTER is selected to activate the relay and if Wireless ISO is ena...

Page 75: ...ation display message appears Connecting Your BaseStation for Updating Be sure the BaseStation is powered OFF Plug in your USB programming cable to your computer and into the front USB B on the BaseSt...

Page 76: ...pest Wireless system If using a 2 Wire external wired intercom system make sure that the 2 Wire Intercom Type Select Switch on the front of the BaseStation is in the appropriate position for the type...

Page 77: ...ition Select 2 Wire for the relevant channels For each channel to be shared connect the wired intercom to one of the BaseStations iSelect roaming not functioning Confirm that the BeltStation has been...

Page 78: ...Pairing cable If successful pairing any BeltStation with the BaseStation try the following procedure on the BeltStation that will not pair Restore memory settings to Factory Defaults by pressing MENU...

Page 79: ...to the SA output on the back of the BaseStation When pressing the STAGE button if there is no audio present at the SA confirm that the Stage Announce function is enabled in the BeltStation If the SA r...

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Page 81: ...ing Lithium Polymer batteries outside of the BeltStation Rechargeable Li Poly Batteries T LP1 Tempest 3 6VDC 2000mAh rechargable Lithium Polimer battery Tempest Accessories PC ANT 2dBO 2 dBi Omni Dire...

Page 82: ...ingle system when operating in Normal Mode An unlimited number of BeltStations per BaseStation in Shared and Split Mode BeltStations can access both intercom channels in Dual listen or Single listen m...

Page 83: ...ated Power 100mW using 2dBi antenna Receiver Sensitivity 93 dBm for 10 BER Radio Certification FCC Part 15 247 and ETS 300 328 rules license free Transmission Range 1 000 feet under ideal conditions 5...

Page 84: ...with XLR 3M loop thru 2 Wire Compatibility Clear Com RTS and Balanced compatible 4 Wire Matrix Connection 2 ports via RJ 45 Aux Input 3 conductor jack accepts 4 to 8 dB balanced transformer isolated A...

Page 85: ...n the 5 bay charger from empty Optional Power 3 Standard AA alkaline cells Battery Life Alkaline batteries Approximately 4 Hours Dimensions inches H 6 1 x W 4 0 x D 1 75 Weight with Lithium Polymer ba...

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Page 87: ...system The Auxiliary OUT connector is a Tip Ring Sleeve jack that accepts a standard TRS plug Banner The top line of the BaseStation display with white on black lettering Usually the banner is the ti...

Page 88: ...lasting reliable power with a minimum of space and weight utilizing lithium based chemistry in a stable polymer Loop Thru Connectors Allow multiple BaseStations to share a common channel Master BaseSt...

Page 89: ...Tempest Wireless Intercom BeltStations with the ability to interface with most commonly used wired intercom systems Tempest BeltStation An intercom user station designed to be worn on the users belt i...

Page 90: ...ware products including Concert Client and Server ECS Production Maestro and Logic Maestro are warranted for one year and shall substantially conform to published specifications The media on which the...

Page 91: ...conditioning of products which in Clear Com s opinion cannot be reliably maintained or properly serviced due to excessive wear or deterioration Customer s failure to maintain the installation site in...

Page 92: ...ilitary Hours 0800 1700 Pacific Time Days Monday Friday Tel 1 510 337 6600 Email CustomerServicesUS clearcom com Europe the Middle East and Africa Hours 0800 midnight Central European Time Days Monday...

Page 93: ...5000 Email SalesSupportEMEA clearcom com Note AWRs are not available for UHF WBS Analog wireless intercom systems UHF WBS Analog wireless intercom systems out of box failures must be returned to Alame...

Page 94: ...ts both to and from the factory in the event they choose not to accept the estimate The Customer must provide either a purchase order for the repair work or will be required to make an advance payment...

Page 95: ...interference to other users of the radio spectrum 2 Upon notification by a representative of the FCC that a Tempest system is causing harmful interference use of the system must be suspended Operation...

Page 96: ...88 www clearcom com Tempest Block Diagram...

Page 97: ...Clear Com Tempest 2400 2 Channel Wireless Intercom System 89 Tempest Block Diagram continued...

Page 98: ...tery 2 Battery Charging 63 72 Battery Install 72 Battery Remove 72 Battery Selection 62 Belt Clip 69 BeltStation 60 BeltStation Configure 60 BeltStation Menu 71 BeltStation Overview 68 BeltStation PC...

Page 99: ...ower Options 63 Preferences 65 Q Quick Start Guide 4 R REMOTE TRANSCEIVER 58 Repair 84 Reset Memory 33 RF Considerations 46 RJ 45 4 Wire Intercom A B Connectors 53 S Safety 2 Settings Default 33 Setup...

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