7
Troubleshooting
The following is a troubling shooting guide to help you solve any issues that you may have with the
operation of the
Clean Air Optima CA-604
.
TROUBLESHOOTING
Possible reasons
Trouble
Possible reasons
Solution
Power icon is off or does not
Humidifier not plugged into the
Connect power cord to electrical
work.
power outlet.
outlet and press power button.
Power light is on but no mist.
No water in water tank.
Fill water tank with water.
The mist has a strange odour.
A new machine.
Remove the water tank, unscrew
the lid and let it air out in a cool
area for 12 hours.
It either has dirty water or the water
Clean the water tank and refill
has been stagnant too long.
with clean water.
Power light is on, but the
Too much water in the water basin.
Remove the water tank. Take a
machine doesn’t work.
small cup and remove some of
the water from the machine’s
water basin. Reinsert the water
tank and make sure that it sits
properly.
The volume of spray mist is too
Too much mineral scale in the water
Clean transducer.
low.
basin.
Water is too dirty or water was kept too
Clean the water tank and refill
long in the tank.
with clean water.
Abnormal noise
Vibration in the water tank because
Fill the water tank.
the water level is too low.
Machine is on an unstable surface.
Move the unit to a stable flat
surface.
Spray mist is coming out of the There are gaps between the housing
Remove the jet nozzle from the
area around the jets.
around jet nozzles and the top of the
top of the water tank and clean
water tank.
with a damp cloth. Reattach to
the water tank.
The following is not considered faulty operation:
If your water is very hard (containing abnormally high levels of minerals) the humidifier
may produce white dust. This is not a malfunction. The solution would be to clean the
filter more often or use softer water.
If you stand very close to the humidifier, you will hear the gurgling sound of water. This
is normal.
The machine operates very quietly but it is not completely silent. Noise levels less than
25 db is considered normal.
WARNING!
If the above recommended solutions do not work, please contact
Clean Air Optima
technical
support at the telephone number for your region. Do not attempt to disassemble, repair
and reassemble the machine as it may void the warranty
.
