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PMU2300III Series Service Manual

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5) Click the [Send] button and send the updated file to the printer.

Check the status of the printer. (The value displayed at “Size” is changed with time.

When the file has been sent, the display disappears.)

6) After a while the POWER LED at the right side of the printer starts blinking.

Never turn the power off while the LED is blinking because the firmware update is in progress.

The printer will be initialized and automatically restored.

* When the operation panel connected with CN105 is installed externally, the POWER LED on the

operation panel blinks as well.

7) After the firmware is updated, the printer may be reset to the standard specification (SN).

In such a case, change the setting according to the model or destination and send the
configuration file to the printer by following steps 2) to 5).

For details about the configuration file, contact your distributor.

Summary of Contents for PMU2300III

Page 1: ...Service Manual KIOSK Printer PMU2300III Series Revision 1 00 2010 7 15...

Page 2: ......

Page 3: ...ries Service Manual 1 REVISIONS Rev No Date Page Comment 1 00 2010 7 15 Newly created CITIZEN is a registered trademark of CITIZEN HOLDINGS CO LTD Japan CITIZEN es una marca registrada de Citizen Hold...

Page 4: ...PHU 102S 20 1 2 8 Disassembling UNIT Paper Holder PHU 203T 22 1 2 9 Disassembling BM Sensor 25 1 2 10 Disassembling SA PLATEN 26 1 3 Assembly Procedure 27 1 4 Oiling 27 2 MEMORY SWITCH SETTING 28 3 T...

Page 5: ...l Board Serial Interface 53 4 3 2 Main Control Board Parallel Interface 54 4 3 3 Main Control Board USB Interface 55 5 CIRCUIT DIAGRAMS 56 5 1 Main Control Board Common Section around CPU 56 5 2 Main...

Page 6: ...ess it is absolutely necessary After finishing inspection perform a check to ensure that there is no irregularity before turning on the printer Use caution not to leave any part or screw used for main...

Page 7: ...the arrow to remove it 2 Removing UNIT Guide Paper Rear 1 Remove two Screw PHT ST M3 6 and then UNIT Guide Paper Rear Screw PHT ST M3 6 Hook Cover IF Board When reassembling securely insert Cover IF...

Page 8: ...PMU2300III Series Service Manual 6 3 Removing Board Main 1 Remove connectors Release the lock CN108 CN102 CN107 CN109 CN104 CN103 CN106 CN107 CN502 CN503 CN501 CN108...

Page 9: ...rvice Manual 7 2 Remove four Screw PHT ST M3 6 and then Main PCB When reassembling insert CN102 straightly in the correct orientation When reassembling insert CN107 in the correct orientation Board Ma...

Page 10: ...secures cables to the side frame and remove BEZEL ASSY 2 Removing HOLDER FLAG 1 Remove two Screw PHT PT2T M2 4 and remove HOLDER FLAG from BEZEL 2 Remove E RING 1 5 that fastens FLAG SENSOR and remove...

Page 11: ...fasten SA SENSOR and remove SA BOARD BEZEL from BEZEL SPONGE BEZEL When reassembling align SA BOARD BEZEL with the right and left grooves at BEZEL Disconnect SA LED CABLE from the connector SA BOARD L...

Page 12: ...GEAR and remove BEZEL PRESENTER ASSY 2 Removing PLATE BEZEL 1 Remove two Screw PHT BT M3 8 and remove BEZEL PRESENTER from PLATE BEZEL When reassembling check that the bosses at BEZEL PRESENTER ASSY a...

Page 13: ...ST M3 6 from each of PLATE SIDE R and PLATE SIDE L respectively and remove PRESENTER ASSY 2 Insert a screwdriver into the notch on the right and left at SA Chassis to disengage the boss Remove PRESEN...

Page 14: ...row to unlatch it and pull it out upwardly 3 Removing MOTOR PRESENTER 1 Remove SCREW PHT M2 3 and move GEAR COVER in the direction of the arrow to remove it from SA Chassis 2 Remove two SCREW PHT M2 3...

Page 15: ...SA PF SHAFT 1 Remove E RING 3 0 from SA PF SHAFT 2 Remove BUSHING CR SHAFT R from the side of SA Chassis in the direction of the arrow and pull out SA PF SHAFT HOLDER PCB SENSOR SCREW PHT M2 3 SA SENS...

Page 16: ...I Series Service Manual 14 6 Removing GUIDE PLATE MIDDLE 1 Disengage the bosses at SA Chassis and remove GUIDE PLATE MIDDLE When reassembling align the holes with the hooks at the right and left Hole...

Page 17: ...OLLER FRONT ASSY from HOLDER2 PLATEN UNIT 3 Removing PLATE SIDE R and PLATE SIDE L PN or PB Specification 1 Remove two Screw PHT ST M3 6 form each of PLATE SIDE R and PLATE SIDE L respectively and rem...

Page 18: ...from the right and left respectively and remove PLATEN ASSY from FRAME 1 2 Remove Screw PHT BT M3 8 and remove HOLDER2 PLATEN UNIT from PLATEN HOLDER When reassembling in the case where oblong and ro...

Page 19: ...E 1 into the notches at PLATE PRINTER When reassembling be careful not to cause the FFC cable to get caught FRAME 1 Screw PHT ST M3 6 PLATE PRINTER FRAME 1 When reassembling fully insert the FFC cable...

Page 20: ...emove AUTO CUTTER while pulling CUTTER BK outwardly Be careful not to deform Cutter BK by pulling it excessively outward When reassembling insert the lugs at PLATE PRINTER into the notches at UNIT MEC...

Page 21: ...PHT ST M3 6 and remove Stopper Paper Roller Spring and SA Spring Paper Roller from Guide Paper Rear SCREW PHT BT M3 6 CUTTER BK When reassembling secure Stopper Paper Roller Spring at the upper posit...

Page 22: ...5 and NUT 3 M3 that fasten Stopper Paper Plate 3 Removing PNE SENSOR PNE SENSOR is attached to the right and left in the same manner 1 Remove SCREW PHT M3 3 ST and WASHER PLAIN 3 8 0 5 from Plate Pape...

Page 23: ...ens SHAFT PAPER HOLDER and remove SHAFT PAPER HOLDER from Plate Paper Holder 2 Remove SCREW PHTM3 6 ST that fastens SHAFT PAPER HOLDER and remove CORE PAPER HOLDER When reassembling mount SHAFT PAPER...

Page 24: ...om FRAME IF BOARD 2 Removing PNE SENSOR 1 Remove SCREW PHT M3 3 ST and WASHER PLAIN 3 8 0 5 from PLATE PAPER HOLDER 203 R Remove SA PNE SENSOR from Cord Holder 3 Removing TENSION LEVER 1 Remove two SC...

Page 25: ...COVER LEVER When reassembling draw the cable of PNE Sensor through the hole between two screws that fasten Plate Paper Holder and connect it to Board Main When reassembling connect the cable to CN108...

Page 26: ...1 2 3 1 102 mm left PHU 102S 2 102 mm right PHU 102S Left side Right side Paper dia insertion direction 3 1 1 3 3 203 mm top PHU 203T Mount the paper holder on the position shown in Figure Paper hold...

Page 27: ...ition M2 Position M1 The screw hole to be used varies between M1 and M2 When reassembling let the boss fit into the hole on BM Sensor Boss for fixing Boss for fixing Hole for boss Screw hole for M1 Sc...

Page 28: ...HT M3 6 ST from the right and left and remove Unit SA PLATEN from Frame 1 2 Remove two SCREW PHT M3 8 BT and detach Holder 2 Platen Unit 3 Remove SCREW PHT M2 4 BT and detach Fix Blade Unit SA PLATEN...

Page 29: ...edure When reassembling the parts follow the procedure of 1 2 Disassembly Procedure in reverse 1 4 Oiling 1 Oil Used Grease FLOIL G311S Kanto Kasei 2 Oiling Positions Shaft supports at both ends of SA...

Page 30: ...model Model name MSW11 1 Presenter function MSW12 1 Bezel function PMU2300IIISN standard specification OFF PMU2300IIISB bezel specification OFF ON PMU2300IIIPN presenter specification OFF PMU2300IIIP...

Page 31: ...nual 29 PNE sensor The PNE sensor is enabled or disabled by the memory switch as shown below Table Memory switch setting for PNE sensor PNE sensor MSW2 8 PNE sensor PNE sensor function enabled OFF PNE...

Page 32: ...POWER LED green Lit Power supplied Blinking Memory check error hex dump mode memory switch setting mode self printing Not lit Power not supplied 2 ERROR LED red Lit Memory check error platen open pape...

Page 33: ...rror Lit 1 Paper near end Lit Lit 2 Paper end Lit Lit 3 Platen open Lit Lit 4 Other status 4 Macro execution wait Lit 5 Error related to the black mark specification 1 Black mark paper detection error...

Page 34: ...ten is closed 2 Cutter lock error Error description The cutter cannot be moved An error occurs POWER LED Lit ERROR LED Blinks twice at short intervals and blinks once at long intervals repeatedly Reco...

Page 35: ...xample 2 Low voltage error Error description The Vp voltage supplied to the printer drops When this error occurs immediately turn the power off POWER LED Lit ERROR LED Blinks three times at short inte...

Page 36: ...y the ERROR LED lights up POWER LED Lit ERROR LED Lit Recovery condition Close the platen 4 Macro execution wait Description Waiting for macro execution POWER LED Lit ERROR LED Blinks at long interval...

Page 37: ...e is not connected Connect the power cable Power cannot be turned on The POWER LED not illuminated The fuse is blown F101 or F103 Check if the specified fuse is used Check the continuity with a tester...

Page 38: ...inting is not done The thermal head is faulty Replace the thermal head with a new one The supply voltage is low Check the supply voltage with a tester Use the printer within the specified supply volta...

Page 39: ...enomenon Cause Check Method Remedies The motor connector has a bad connection Check the connecting condition of the connector CN103 CN501 Connect the connector correctly The motor is faulty Measure th...

Page 40: ...aper cannot be fed correctly Presenter error The paper return sensor is not activated Any of the connectors is not connected correctly Check the connecting condition of the connectors CN108 CN107 CN50...

Page 41: ...1 4 ACS530 ACS530 Cutter with Fix Blade 1 1 5 E17030 060F Screw No 00 TFH ST M3 6 thin head 2 2 6 ZF44101 01F Cutter BK 1 1 7 E11130 060F Screw PHT ST M3 6 17 19 8 E11720 060F Screw PHT BT M2 6 2 2 9...

Page 42: ...00F SA Power Cable 1 1 72 80 0276 Caution Hot SEC2049 1 1 301 ZF44118 00F SHEET FFC SUPPORT 2 1 1 81 ZF24121 00F Guide Front 0 1 305 ZF24205 00F BEZEL 0 1 306 ZF24207 00F FLAG SENSOR 0 1 307 ZF24208...

Page 43: ...0 Fix Brade 1 1 15 ZF24123 00F Paper Guide 2 3SEC 1848 1 1 16 E11720 040DF Screw PHT BT M2 4 black chrome 1 1 17 ZF44102 01F Plate Printer 1 1 19 ZF44103 01F Frame 1 1 1 21 ZF44104 01F Holder2 Platen...

Page 44: ...RE 1 1 412 ZF24128 00F GUIDE PLATE MIDDLE 1 1 413 ZF24129 00F COVER SUS SHEET 1 1 406 ZF24130 00F GUIDE ROLLER FRONT 1 1 401 ZF24133 00F PLATE SIDE L 1 1 402 ZF24134 00F PLATE SIDE R 1 1 414 ZF22701 0...

Page 45: ...E RING 2 0 2 2 431 E60330 000F E RING 3 0 2 2 432 E00120 030F SCREW PHT M2 3 7 7 433 TA29901 01F BRUSH FF STATIC ELIMINATOR 2 2 303 ZF24908 00F SPONGE BEZEL 0 2 304 ZF66752 00F SA BOARD LED 0 2 434 ZF...

Page 46: ...48 ZF24105 00F Plate Paper Holder 1 50 ZF22001 03F Shaft Paper Holder 1 51 E04540 060F Screw FE NIP M4 6 1 53 ZF24106 01F Holder PNE 1 55 E00130 030F Screw PHT M3 3 1 56 K 103GN Cord Holder 1 57 ZF241...

Page 47: ...00F Cover PNE Holder 1 56 K 103GN Cord Holder 1 201 ZF24137 00F PLATE PAPER HOLDER 203L 1 202 ZF24138 00F PLATE PAPER HOLDER 203R 1 203 ZF24139 00F PLATE REAR 1 204 ZF24140 00F COVER LEVER 1 205 ZF22...

Page 48: ...PMU2300III Series Service Manual 46 4 2 Mechanical Exploded Diagrams 4 2 1 PMU2300III Mechanism SN Model SB Model...

Page 49: ...PMU2300III Series Service Manual 47 4 2 2 Bezel Assy SB Model...

Page 50: ...PMU2300III Series Service Manual 48 4 2 3 PMU2300III Mechanism PN Model PB Model...

Page 51: ...PMU2300III Series Service Manual 49 4 2 4 Presenter Unit PN Model PB Model...

Page 52: ...PMU2300III Series Service Manual 50 4 2 5 Bezel Presenter PB Model...

Page 53: ...PMU2300III Series Service Manual 51 4 2 6 PHU 102S...

Page 54: ...PMU2300III Series Service Manual 52 4 2 7 PHU 203T...

Page 55: ...PMU2300III Series Service Manual 53 4 3 Parts Layout 4 3 1 Main Control Board Serial Interface...

Page 56: ...PMU2300III Series Service Manual 54 4 3 2 Main Control Board Parallel Interface...

Page 57: ...PMU2300III Series Service Manual 55 4 3 3 Main Control Board USB Interface...

Page 58: ...PMU2300III Series Service Manual 56 5 CIRCUIT DIAGRAMS 5 1 Main Control Board Common Section around CPU...

Page 59: ...PMU2300III Series Service Manual 57 5 2 Main Control Board Port Expansion Circuit...

Page 60: ...PMU2300III Series Service Manual 58 5 3 Main Control Board Other Common Section...

Page 61: ...PMU2300III Series Service Manual 59 5 4 Main Control Board Interface Serial USB...

Page 62: ...PMU2300III Series Service Manual 60 5 5 Main Control Board Interface Parallel...

Page 63: ...PMU2300III Series Service Manual 61 5 6 Option Presenter Bezel...

Page 64: ...XX XX 4 FONT version XXX XX 5 Interface setting 6 Buffer size 7 DIP switch setting only for serial interface 8 Memory switch setting 9 Font A 20H to FFH 10 Font B 20H to FFH 11 Font C 20H to FFH 12 Ka...

Page 65: ...ters Refer to the command reference GS A 1B 40 31 32 33 34 35 36 123456 37 38 39 30 0A 7890 Completed HEX DUMP PRINT MODE 1B 40 31 32 33 34 35 36 123456 37 38 39 30 0A 7890 Completed MSW9 3 is set to...

Page 66: ...the setting of the selected memory switch Go to 4 Setting the memory switch described below When the FEED switch is held down with 11 selected all of the current memory switch settings are written in...

Page 67: ...Store the firmware file ZF3X_DCxx xxxxxx_PROG ARC in a desired folder 2 Select the Tool tab on the Properties screen of the Windows printer driver 3 Click the Browse button and select the location of...

Page 68: ...he LED is blinking because the firmware update is in progress The printer will be initialized and automatically restored When the operation panel connected with CN105 is installed externally the POWER...

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