Citizen CD-S500 series User Manual Download Page 2

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Table of Contents

COMPLIANCE STATEMENT FOR EUROPEAN USERS ............................................................... 3

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ...................................................... 3

EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ...................................................... 4

ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ........................ 5

Important Safety Instructions ......................................................................................................... 6

Notice ................................................................................................................................................ 7

SAFETY INSTRUCTIONS which must be strictry observed! ................................................... 8

Chapter1 Introduction

Features ................................................................................................................. 12
Explanation of the Models ................................................................................ 13
Checking the Accessories ................................................................................. 15

Chapter2 Names and Functions of Parts

................................................................................................................................ 16

Chapter3 Preparing the Printer

Chapter4 Maintenance Mode

HEX Dump Mode ............................................................................................ 35

Chapter5 Appendixes

Specifications ..................................................................................................... 44
Interface ............................................................................................................... 48

Summary of Contents for CD-S500 series

Page 1: ...CD S500 Series CD S500a User s Manual DOT MATRIX PRINTER ...

Page 2: ...odels 13 Checking the Accessories 15 Chapter2 Names and Functions of Parts 16 Chapter3 Preparing the Printer Connections 20 Installation 23 Setting the Paper Near End Sensor 24 Setting the Paper Width and Printing Line Column Number 25 Installing the Ribbon Cassette 27 Installing Roll Paper 28 Operation when the cover is opened and closed 33 Chapter4 Maintenance Mode HEX Dump Mode 35 Soft SW Setti...

Page 3: ... pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this e...

Page 4: ...dential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase t...

Page 5: ...ites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle Cependant il n y a pas de garantie contre les interférences avec les réceptions radio ou télévision provoquées par la mise en et hors circuit de l équipment ...

Page 6: ...y This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not lo...

Page 7: ...ce Notice Before use be sure to read this manual And keep it handy for reference when needed The contents of this manual may change without prior notice Reproduction transfer or transmission of the contents of this manual without prior consent is strictly prohibited We are not liable for any damage resulting from the use of the information contained herein regardless of errors omissions or misprin...

Page 8: ...be strictly observed To prevent personal injury or property damage the following shall be strictly observed The degree of possible injury and damage due to incorrect use or improperly following instructions is described below Caution Warning Meaning of symbols This symbol indicates that something must be handled carefully This symbol indicates something that must not be done This symbol indicates ...

Page 9: ...able by simply grabbing the power cord or interface cable Do not pull or carry the printer when the tension of the power cord or interface cable is increased Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Do not plug the power cord into an outlet with many loads Do not spill drinks such as tea coffee and juice on the printer or spray insecticide o...

Page 10: ...roethylene benzine ketone or similar chemicals Do not use the printer where there is a lot of oil iron particles or dust Do not spill liquids or spray insecticide on the printer Do not jolt or impact to the printer by stepping on dropping or hitting the printer Operate the control panel properly A careless rough handling may cause problems or malfunction Do not use such sharp edged tool as a ballp...

Page 11: ...r voltage or frequency other than those specified Do not put anything on the power cord or step on it Do not drag or carry the printer with the power cord or interface cable Avoid plugging the power cord into an outlet with many loads Do not bundle the power cord when inserting the plug Always grip the plug housing not the cord to plug unplug the power cord Make certain the power is turned off bef...

Page 12: ...ltiple copy printing original form 2 copies Input buffer available Black mark sensor mechanism Versatile printing layout using the page mode Logo data or text data prepared by the user can be stored in its user memory Built in drawer kick out interface Optional auto cutter full cut partial cut Capacity for paper with widths of 76 2 69 5 57 5mm Serial RS 232C or Parallel IEEE and Centronics complia...

Page 13: ...er type S Built in AC adapter type Interface PA Parallel IEEE1284 compatible RS Serial RS 232C compatible UB USB Region Characters power cord J Japan E Europe U North America Case Color WH Cool white BK Black Black mark sensor None No sensor M1 Left sensor for paper front M2 Right sensor for paper back M3 Left sensor for paper front M4 Right sensor for paper back Model Number Explanation of the Mo...

Page 14: ...uipped model AC Adapter type CD S500A Explanation of models Standard model Built in AC adapter type Auto cutter equipped model Built in AC adapter type Auto cutter equipped model AC Adapter type CD S500S CD S501A CD S501S Auto cutter and rewinder equipped model Built in AC adapter type CD S503A CD S503S ...

Page 15: ...C adapter is set inside the AC adapter case Introduction AC adapter Power cord Ribbon cassette Partition Sample roll paper User s Manual this document Printer 1 AC adapter 1 CD S500A series only Power cord 1 Ribbon cassette 1 Partition 1 Slip prevention rubber feet 4 Not on the auto cutter and rewinder equipped model Sample roll paper 1 User s Manual this document ...

Page 16: ...u to open the rear cover 4 Front cover It can be opened to set or replace the ribbon cassette 5 Power switch It turns the printer power on and off 6 Cutter lock clearing screw hole When the rear cover cannot be opened because the blade of the auto cutter protrudes after a malfunction or as a result of a paper jam turn this screw with a Phillips head screw driver to return the blade 7 AC adapter ca...

Page 17: ...en the platen unit by pulling it towards you 4 Print head cover 5 Ribbon cassette drive shaft 6 Print head 7 Rewinder shaft It rewinds the copy side of the copy roll paper 8 Auto cutter unit It automatically cuts the paper after printing is completed The cut action is set by a command in Soft SW Setting Mode 1 8 8 7 2 6 6 4 5 1 2 3 4 5 AC adapter type Standard and auto cutter equipped model Auto c...

Page 18: ...ntenance mode is set or there is an error indication it is either lit or flashing 3 ERROR LED Orange It is lit when the rear cover or front cover is open When maintenance mode is set or there is an error indication it is either lit or flashing 1 2 3 4 4 FEED Switch When this switch is pressed once paper feeds 1 line If it is held down paper feeds continuously until it is released And when there is...

Page 19: ...e from the AC adapter 4 Power source inlet It is connected to the power cord Others Built in Buzzer A buzzer sounds when the FEED switch is operated and when there is an error The buzzer can be switched between enabled and disabled in Soft SW setting mode User Memory Logo data or text data prepared by the user can be stored in memory This stored data remains in memory even after the power is turne...

Page 20: ...he interface cable so that it will not be caught on your shoes etc Connecting the serial RS232C interface cable Make sure that you insert it firmly and fix it in place by tightening the screw Connecting the parallel IEEE1284 interface cable Make sure that you insert it firmly and fix it in place by turning the attachment screws in the direction shown by the arrow Parallel IEEE1284 interface cable ...

Page 21: ...he Printer Drawer kick cable Connect only a specialized drawer Do not connect a telephone line Output is impossible during printing Drawer 1 and drawer 2 cannot be driven simultaneously Use a drawer use solenoid that is at least 24Ω Make sure that the output current is not higher than 1A This may cause a malfunction or burn damage Install the drawer kick cable so that it will not be caught on your...

Page 22: ...apter other than the stipulated product Model 51AD Always hold the connector when inserting or removing the cable connector of the AC adapter Stretching the power cord by pulling it will damage it causing fire electric shocks or a break in the conductor When lightening is striking nearby remove the plug of the power cord from the outlet Lightening will cause fire or electric shock Do not place the...

Page 23: ...C adapter type Yes Yes 1 Yes 2 Auto cutter equipped model Yes No Yes 2 AC adapter type Auto cutter equipped model Yes Yes 1 Yes 2 Built in AC adapter type Auto cutter and rewinder equipped model Yes No No AC adapter type Auto cutter and rewinder equipped model Yes No No Built in AC adapter type 1 Accessory rubber feet must be used to prevent slipping 2 The optional specialized wall hanging unit is...

Page 24: ...aper Near End Sensor The remaining roll paper external diameter of the roll paper differs greatly according to the type of roll paper used Use these values only as guidelines When the sensor has detected the remaining roll paper during printing the printer stops printing after it has printed all the data that it had received If you are using a model with parallel IEEE1284 interface specifications ...

Page 25: ... 2mm Paper width 76 2mm When Line Columns 40 33 are selected 400 dots When Line Columns 42 35 are selected 386 dots Paper feed direction Setting the Paper Width and Printing Line Column Number Preparing the Printer Soft SW Setting Mode Space between characters Printing line columns Full columns Line Columns Font Select 40 33 9Ω9 dots 3 dots 33 columns 400 dots 7Ω9 dots 3 dots 40 columns 42 35 9Ω9 ...

Page 26: ...e Columns 42 35 are selected 286 dots Paper feed direction Setting Paper Width and Printing Line Columns Soft SW Setting Mode Space between characters Printing line columns Full columns Line Columns Font Select 40 33 9Ω9 dots 3 dots 30 columns 360 dots 7Ω9 dots 3 dots 36 columns 42 35 9Ω9 dots 2 dots 31 columns 346 dots 7Ω9 dots 2 dots 38 columns Soft SW Setting Mode Space between characters Print...

Page 27: ...nsert the cassette into the printer until a click is heard so that the ribbon is between the paper cut bar and the print head cover If it difficult to insert turn the ribbon cassette knob again 4 Close the front cover Front cover Print head cover Paper cut bar Preparing the Printer Be very careful not to let your hands touch the print head cover when replacing the ribbon cassette When the print he...

Page 28: ... to 0 085mm Copy paper 0 05 to 0 20mm total thickness But the total thickness that can be cut is from 0 05 to 0 14mm Installation method Standard and Auto Cutter Equipped Models 1 Pull the rear cover open lever towards you to open the rear cover 2 Set the attached partition in place if the roll paper you are using is 69 5mm wide or 57 5mm wide Change the paper width by changing the value set as th...

Page 29: ...ly close the rear cover until you hear a click Paper feeds automatically and stops at the print start position 5 Tear off surplus paper by holding one side of the end of the roll paper and pulling it towards you 1P roll paper Rear cover Roll paper that is gently pulled taut Preparing the Printer Be very careful not to let the rear cover catch your hands when closing the rear cover Caution Do not i...

Page 30: ...n unit 3 Set the attached partition in place if the copy roll paper you are using is 69 5mm wide or 57 5mm wide Change the paper width by changing the value set as the width using the Soft SW Setting Mode See page 35 Location set for width of 57 5mm Partition Location set for width of 69 5mm Rear cover open lever Platen open lever Platen unit Platen unit When setting the roll paper be careful not ...

Page 31: ...hear a click 6 Set one side of the copy roll paper copy side on the rewinder shaft as shown in the figure and tightly wind it about 2 rotations in the direction shown by the arrow Check to make sure that the copy roll paper rotates with the rewinder shaft 2P or 3P copy roll paper Rewinder shaft About 30cm Roll paper that is gently pulled taut Platen unit Be careful of the paper cut bar Copy roll p...

Page 32: ...til you hear a click Hold the center of the roll paper to pull it as straight as possible so that one of the sides of the paper does not slacken Paper feeds automatically and stops at the print start position 9 Tear off surplus paper by holding one side of the end of the roll paper and pulling it towards you Taking up slack while checking that the copy roll paper winds Rear cover Roll paper that i...

Page 33: ...check and if there is printing data printing restarts Operation when the cover is opened and closed If a cutter problem is caused by a paper jam etc the printer may stop with the cutter blade protruding so that the rear cover cannot be opened In this case press the FEED switch to eliminate the cutter problem without trying to force it open If the problem is not eliminated by pressing the switch in...

Page 34: ...ssing the FEED switch with the front cover open and the rear cover closed then releasing the FEED switch 2 The POWER LED flashes as the printer enters maintenance mode Close the front cover in this status The settings of the printer can be changed according to its usage environment in maintenance mode And it is also possible to change their settings back to the initial factory shipping setting or ...

Page 35: ... enters Soft SW Setting Mode Flashing Press once Reopening and closing the front cover Flashing Lit Maintenance Mode HEX Dump Mode Reopening and closing the front cover Flashing Lit Setting the mode If the front cover is reopened and closed in maintenance mode POWER LED is flashing the POWER LED stops flashing and remains lit and the printer enters HEX Dump Mode After printing the title it stands ...

Page 36: ...nd hold the FEED Switch Press the FEED Switch Soft SW Setting Mode Operating method Press the FEED switch less than 2 seconds The setting changes The present set value is changed and the same item is reprinted Press the FEED switch and when the buzzer sounds once release it Pressing the FEED switch continuously 2 seconds or more Moves to the next item It prints the present set value of the next it...

Page 37: ...the closer of the left and right ends of the next printing line from the print stop location During UNI DIR printing is usually done from the left end The PE signal enabled disabled is set at paper end when only the centro interface is set as enabled During enabled status BUSY PE FAULT are output and printing stops at paper out During disabled status only BUSY is output and printing stops at paper...

Page 38: ... the serial interface Sets the character length of the serial interface Sets the communication parity of the serial interface Sets the stop bit of the serial interface Selects the paper size Selects enabled ENB disabled DIS of the printer initialized signal PRIME during centro interface Selects enabled ENB disabled DIS of the 25pin reset signal during serial interface Mechanical SW Interface SW Di...

Page 39: ...d by the specifications at time of shipping have no impact on printer operation even when the settings are changed Examples Items set for the Auto Cutter in models that are not equipped with an Auto Cutter Change of the setting of the Take Up Device in models to which rewinder specifications do not apply Color Ribbon ON ON OFF Take Up Device ON ON Set item Initial value Setting value Remarks Selec...

Page 40: ...pening and closing the front cover Flashing Lit Operating Method Pressing the FEED switch less than 2 seconds The present value is changed in units of 1 144 Opening and closing the front cover The of the adjustment direction changes Immediately after entering adjustment mode the value is changed in the direction Opening then closing the front cover changes the of the adjusted value Pressing and ho...

Page 41: ...ER Off PAPER OUT ERROR 24V abnormal POWER Off PAPER OUT Off ERROR Type of Error LED indicator Operation and restoration method During printing printing stops and the printer goes offline Replace the paper and close the cover to return the printer online During printing printing is immediately stopped and the printer goes offline Close the cover to restore the printer to online status When the PAPE...

Page 42: ...will be restored whether you turn it to the left or right Turn the screw driver so that the projections on both ends of the blade of the cutter are returned to the back of the printer direction shown by the arrow 2 Remove all the jammed paper temporarily remove the roll paper that is installed in the printer 3 Close the rear cover and turn on the power The auto cutter operation will be initialized...

Page 43: ... paper Remove the roll paper from the printer and put it back again Insert a Phillips screwdriver into the cutter lock cancel use feed hole on the printer and turn it clockwise or counter clockwise Use a 1 screwdriver Rotate the screwdriver while watching the paper ejection opening and stop turning it when both ends of the blade are fully retracted P 42 After turning the knob until the ribbon feed...

Page 44: ... 7Ω9 3sp 6LPI 6 0LPS Paper feed Friction feed Minimum pitch 1 144 inch Paper feed speed 40LPS 6LPI Paper Types 1P roll paper 2P copy roll paper 1 original 1 copy 3P copy roll paper 1 original 2 copies When 3P printing speed falls 16 Paper widths 76 2 69 5 57 5 0 5 mm Roll diameter φ30mm to φ83mm Core diameter Interior diameter φ10 mm exterior diameter φ27mm or less Paper thickness 1P 0 06 to 0 085...

Page 45: ...SB Auto Status Back function Power CD S500A type Input DC24V 1 0A CD S500S type Input AC100V 240V 0 55A 0 35A 50 60 Hz Power consumption 24W External dimensions Standard model 156 W x 247 7 D Ω 132 H mm AC adapter and rewinder equipped model 156 W x 277 7 D Ω 196 7 H mm 156 247 7 132 156 277 7 196 7 Data buffer Receiving buffer 40 or 4K bytes NV bit image 128K bytes User NV memory 8K ...

Page 46: ...7 5 million lines MCBF Head lifetime 150 million characters Cutter lifetime 1 million cuts Applicable standard CE Marking FCC Class A UL60950 Relative humidity Ribbon Cassette Be sure to use a recommended ribbon cassette in order to maintain printing quality and stabilize printer operation Cassette shape Single color specification color purple NJ37701 color black NJ37703 Two color specification co...

Page 47: ...otal thickness that can be cut is from 0 05 to 0 14mm Recommended paper 2P NCR Super Mitsubishi Paper Mills Limited prints in blue or equivalent 2 0 Cautions concerning the roll paper Starting to wind the roll paper interior end processing with center core It must not be folded and its internal diameter must be even It must not be rolled back There must be no glue on its center core It must be wou...

Page 48: ...r it is confirmed that DSR is high But transmission by DLE EOT GS a During XON XOFF control Printer does not confirm DSR 7 Signal ground 20 DTR Output Printer READY BUSY status HIGH READY LOW BUSY During DTR RTS control When the printer is in reception enabled status it is READY when it is reception disabled it is BUSY Printer status 1 BUSY until completion of initial settings when the power is tu...

Page 49: ... ACK PtrCLK PtrCLK 1 1 Output BUSY PtrBUSY Data3 7 PtrBUSY 12 Output PE AckDataReq Data2 6 AckDataReq 13 Output SELECT Xflag Data1 5 Xflag 14 Input AutoFeed HostBUSY HostBUSY 15 NC ND ND 16 GND GND GND 17 FG FG FG 18 Output Logic H Logic H Logic H 19 30 GND GND GND 31 Input INIT INIT INIT 32 Output FAULT DataAvail Data0 4 DataAvail 33 GND ND ND 34 Output DK_STATUS ND ND 35 Output 5V ND ND 36 Input...

Page 50: ...Drawer Kick out Signal 1 3 Inout Drawer Open Close 4 24V 5 Output Drawer Kick out Signal 2 6 Signal GND 6 1 Note T2 when OFF T1 when ON Ω4 is satisfied The maximum amperage at 24V is up to 1A When connected to one that exceeds 1A the printer and connected equipment may be damaged T1 x 2ms When ON T2 x 2ms When OFF The ESC pm t1 t2 commands select either Drawer Kick out Signal 1 or 2 to set the pul...

Page 51: ......

Page 52: ...Japan CBM Corporation CBM Bldg 5 68 10 Nakano Nakano ku Tokyo 164 0001 Tel 81 3 5345 7540 Fax 81 3 5345 7541 NJ74902 00 Printed in China ...

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