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www.
cistermiser
.co.uk
Cistermiser product warranty and extended warranty
Cistermiser products are guaranteed for
12 months from the date of manufacture.
The guarantee is for faulty products and parts
only: there is no labour warranty. If you believe
your product is faulty, please either contact
Cistermiser directly on
0118 969 1611
or at
, with a
photograph and the serial number, to help
diagnose the cause of the problem.
The warranty on Cistermiser products can
be extended within one year of date of
manufacture, at no cost, to three years from
the date of installation (see details on page 17).
Please make a note of the serial number and
take a photograph of the installation before
you leave site.
Water is flowing from the DC pipe interrupter
The sensor is flashing
green twice a second after
the user activates sensor
The DC interrupter is in backflow condition or there is a blockage or
restriction downstream of the valve.
See key design and installation points on page 4.
Flow regulators are included to control the flow of water into the urinal
system. (See page 4)
Splashing
Urinal bowls
Some urinals are not designed for the high pressures of mains water
supplies and splashing may occur. In such cases a pressure reducing
valve (not supplied) is required on the supply side of the Cistermiser
valve to reduce the pressure as necessary. Flow regulators are included
to control the flow of water into the urinal system. (See page 4)
Other alarms
Double red flash
Faulty wiring. Check wiring carefully.
Faulty solenoid. Call Cistermiser for advice.
Red flash once every
second
Low or no battery power. Change batteries. If operated by mains
power, contact Cistermiser.
Red flash twice every
3 seconds
Sensor covered or heavily scratched.
Uncover or polish out scratches.
