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Cisco UCS C460 Server Installation and Service Guide

OL-22326-01

Chapter 3      Maintaining the Server

Installing or Replacing Server Components

d.

Apply the new thermal pad to the center bottom of the heatsink.

e.

Align the heatsink captive screws with the motherboard standoffs, then tighten the captive screws 
evenly, until the screws stop against the captive springs.

Note

Alternate tightening each screw evenly to avoid damaging the heatsink or CPU.

f.

Replace the CPU cage. Align the six captive screws with the holes in the motherboard, then tighten 
each screw evenly.

g.

Replace the memory riser dividers. Slide each one into the slots on the CPU cage and the chassis.

h.

Replace all memory risers. See 

Replacing Memory Risers, page 3-26

.

i.

Replace the top cover.

j.

Replace the server in the rack, replace cables, and then power on the server by pressing the 

Power

 

button.

Figure 3-14

Locations of CPU Cage Screws 

1

CPU cage screw locations (six) on 
motherboard (cage not shown)

2

Memory risers (eight)

3

Memory riser dividers (eight)

4

CPU heatsink

5

CPU heatsink captive screws (two on each 
heatsink)

2

3

4

198887

1

1

5

Summary of Contents for UCS C460

Page 1: ...sman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco UCS C460 Server Installation and Service Guide Covers Server Generation M1 and Generation M2 November 13 2013 Text Part Number OL 22326 01 ...

Page 2: ... of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY F...

Page 3: ... Range 2 4 Installing the Server In a Rack 2 5 Initial Server Setup 2 8 Connecting and Powering On the Server Standalone Mode 2 8 NIC Modes and NIC Redundancy Settings 2 11 Using the 10 Gb Ports 2 12 System BIOS and CIMC Firmware 2 13 Updating the BIOS and CIMC Firmware 2 13 Accessing the System BIOS 2 14 Motherboard Jumpers for Clearing BIOS Settings 2 14 Using a BIOS Recovery Jumper on Header J6...

Page 4: ...t 3 18 Replacing the Motherboard CMOS Battery 3 20 Replacing CPUs and Heatsinks 3 22 Additional CPU Related Parts To Order With RMA Replacement Motherboards 3 22 CPU Replacement Procedure 3 22 Replacing Memory Risers 3 26 Replacing DIMMs 3 28 Memory Performance Guidelines and Population Rules 3 28 DIMM Installation Procedure 3 30 Replacing Fan Modules 3 32 Replacing Hard Drives or Solid State Driv...

Page 5: ... Cord Illustrations B 3 A P P E N D I X C RAID Controller Considerations C 1 Supported RAID Controllers and Required Cables C 1 Mixing Drive Types in RAID Groups C 2 Battery Backup Unit C 2 RAID Controller Cabling C 2 Cable Routing C 2 Cisco UCS C460 Server Cabling C 4 LSI MegaRAID SAS 9240 8i PCIe Card C 4 LSI MegaRAID SAS 9260 8i PCIe Card C 4 Restoring RAID Configuration After Replacing a RAID ...

Page 6: ...Contents vi Cisco UCS C460 Server Installation and Service Guide OL 22326 01 ...

Page 7: ...n Cisco servers Organization This guide is organized as follows Chapter Title Description Chapter 1 Overview Provides an overview of the Cisco UCS Unified Computing System C460 server Chapter 2 Installing the Server Describes how to install the server in a rack how to cable and power on the server and how to initially set the server up Chapter 3 Maintaining the Server Describes the server LEDs and...

Page 8: ...tement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te z...

Page 9: ...sto simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle a...

Page 10: ...el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfar...

Page 11: ...ção fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved elektriske kre...

Page 12: ...xii Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Preface ...

Page 13: ...e the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free servi...

Page 14: ...xiv Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Preface ...

Page 15: ... standalone applications and virtualized workloads It operates in a wide range of data center environments These environments include the Cisco Unified Computing System the Cisco Nexus switches and discrete Ethernet and Fibre Channel switches from Cisco and third parties Figure 1 1 shows the front panel features Figure 1 1 Front Panel Features 1 HDDs up to twelve 2 DVD drive 3 Fans up to eight 4 P...

Page 16: ... 3 HDD fault LED 4 System health LED 5 Fan fault LED 6 Power status LED 7 Power button 8 Reset button 9 NMI button 1 2 7 8 9 3 5 197617 4 6 1 Power supplies up to four 2 ID button 3 USB ports two total 4 VGA connector 5 10GBase T LOM ports two total 6 SAS riser slot 7 10G SFP LOM ports two total 8 1G LOM ports two total 9 10 100 Management ports M1 and M2 10 Serial connector 11 PCIe slots 1 throug...

Page 17: ... Up to twelve 2 5 SAS3 or SATA4 hard drives or solid state drives Up to 6 TB of hot pluggable storage Disk Management Factory configured RAID5 support options RAID 0 1 and 10 support for up to 8 SAS or SATA drives with the optional LSI MegaRAID SAS 9240 8i RAID controller RAID 0 1 5 6 10 50 and 60 support for up to 12 SAS or SATA drives with the optional LSI MegaRAID SAS 9260 8i RAID controller Th...

Page 18: ...his case 1 1 redundancy is supported only if your server s overall power consumption can be supported by a single 850W power supply during the failure and hot swap For more information about your server s power consumption consult with your Cisco sales representative or use the power calculator accessible at the Unified Computing System Partner Resource Center http www ciscoprc com resourcelib asp...

Page 19: ...2 14 Note Before you install operate or service a server review the Regulatory Compliance and Safety Information for Cisco UCS C Series Servers for important safety information Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be...

Page 20: ...nt follow these steps Step 1 Remove the server from its cardboard container and save all packaging material Step 2 Compare the shipment to the equipment list provided by your customer service representative and Figure 2 1 Verify that you have all items Step 3 Check for damage and report any discrepancies or damage to your customer service representative Have the following information ready Invoice...

Page 21: ...ning Installation of the equipment must comply with local and national electrical codes Statement 1074 When you are installing a server use the following guidelines Plan your site configuration and prepare the site before installing the server See the Cisco UCS Site Preparation Guide for the recommended site planning tasks Ensure that there is adequate space around the server to allow for servicin...

Page 22: ...er section 1 of ANSI EIA 310 D 1992 The rack post holes must be square when you use the supplied slide rails The minimum vertical rack space per server must be four RUs equal to 7 in 17 8 cm Tip The Cisco R Series racks and RP Series PDUs have been designed for optimum performance with Cisco products and are available from Cisco Equipment Requirements The slide rails supplied by Cisco Systems do n...

Page 23: ...illed rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Step 1 Install the slide rail assemblies in the rack See Figure 2 2 a Place the slide rail assembly item 3 against the inside of the front and rear rack pos...

Page 24: ... into the slide rails until it stops at the internal stops c Push the plastic installation release clip on each mounting bracket toward the server rear see item 5 in Figure 2 3 d Continue pushing the server into the rack until its front flanges touch the rack posts and the thumb latches engage Step 4 Optional Attach the Cable Management Arm CMA to the rear of the slide rails Directions in this ste...

Page 25: ...talling the Server Installing the Server In a Rack Figure 2 4 Attaching the Cable Management Arm Step 5 Continue with the Initial Server Setup page 2 8 1 Metal connector 2 Connector A 3 Blue clip connector 4 Square metal connector with blue tab 5 Connector B 1 4 5 198151 2 3 P U S H ...

Page 26: ...ettings Use the following procedure to perform initial setup of the server Step 1 Attach a supplied power cord to each power supply in your server and then attach the power cord to a grounded AC power outlet See the Power Specifications page A 2 for power specifications Wait for approximately two minutes to let the server boot in standby power during the first bootup Note Depending on how much mem...

Page 27: ...IP address from a Cisco UCS Manager system because the server is in standalone mode further DHCP requests from the Cisco card are disabled Use the Cisco Card NIC mode if you want to connect to the CIMC through a Cisco card in standalone mode Dedicated The dedicated management port is used to access the CIMC You must select a NIC redundancy and IP setting Shared LOM The 1 Gb Ethernet ports are used...

Page 28: ...gs and reboot the server Note If you chose to enable DHCP the dynamically assigned IP and MAC addresses are displayed on the console screen during bootup Step 4 Connect to the CIMC for server management Connect Ethernet cables from your LAN to the server by using the ports that you selected by your NIC Mode setting in Step 3 The Active active and Active passive NIC redundancy settings require you ...

Page 29: ...ed to access the CIMC You must select a NIC redundancy and IP setting Cisco Card The ports on an installed Cisco UCS virtual interface card VIC are used to access the CIMC You must select a NIC redundancy and IP setting Shared LOM 10G The two 10Gb Ethernet ports are used to access the CIMC You have to select a NIC redundancy and IP setting Note The Cisco Card NIC mode is currently supported only w...

Page 30: ...b Port Architecture Note the following considerations Your OS will report only the two PHY links that are active rather than the four physical ports for example 10GE 1 and 10GE 2 These could be the SFP ports or the 10GBase T ports depending on which have active links You can connect to all four physical 10 Gb ports at once However only two of the ports will have active links at one time If you con...

Page 31: ...ecommended method for systems running firmware level 1 2 or later Use the Cisco Host Upgrade Utility to simultaneously upgrade the CIMC BIOS LOM LSI storage controller and Cisco UCS P81E VIC firmware to compatible levels See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware level at the documentation roadmap link below Note Your system firmware must be at minimum level 1 2 to ...

Page 32: ...p 4 Press Enter to select the field that you want to change and then modify the value in the field Step 5 Press the right arrow key until the Exit menu screen is displayed Step 6 Follow the instructions on the Exit menu screen to save your changes and exit the setup utility or Press F10 You can exit without saving changes by pressing Esc Motherboard Jumpers for Clearing BIOS Settings You can use t...

Page 33: ...the component remove the server from the rack Step 6 Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 7 Step 7 Install a shorting jumper on pins 2 and 3 of the J6D1 header see Figure 2 6 Step 8 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode Step 9 Insert the USB thumb drive that you prepared in St...

Page 34: ... top cover as described in the Removing and Replacing the Server Top Cover section on page 3 7 Step 4 Move the shorting jumper to pins 2 and 3 of the J5C3 header see Figure 2 6 on page 2 14 Step 5 Replace the top cover Step 6 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LED is green Note You must allow the enti...

Page 35: ...that window use the Restore Defaults button to restore defaults Step 1 Power off the server as described in the Shutting Down and Powering Off the Server section on page 3 6 Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the compon...

Page 36: ...2 18 Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Chapter 2 Installing the Server Motherboard Jumpers for Clearing BIOS Settings ...

Page 37: ...lt in Cisco Integrated Management Controller CIMC GUI or CLI interfaces See the user documentation for your firmware release at the following URL http www cisco com en US products ps10739 products_installation_and_configuration_guides_list html Server Configuration Utility Cisco has also developed the Cisco Server Configuration Utility for C Series servers which can aid and simplify the following ...

Page 38: ... topics Front Panel LEDs page 3 2 Operations Panel LEDs and Buttons page 3 4 Rear Panel LEDs and Buttons page 3 5 Front Panel LEDs Figure 3 1 shows the front panel LEDs Figure 3 1 Front Panel LEDs 1 Hard drive activity LED 2 DVD drive activity LED 3 Hard drive fault LED 4 Power supply fault LED 5 Memory fault LED 6 CPU fault LED 7 Network activity LED 8 Operations panel see Operations Panel LEDs a...

Page 39: ...tive failure DVD drive activity Green and steady The drive is not accessing data Green and blinking The drive is accessing data Hard drive fault Off The hard drive is operating properly Amber This hard drive has failed Amber blinking The device is rebuilding Power supply fault Green All power supplies are operating properly Off One or more power supplies are not operating properly Memory fault Gre...

Page 40: ...not in use Blue and blinking System ID is active via the remote ID button Blue and steady System ID is active via the local ID button Hard drive fault Green No hard drives have a fault Amber At least one hard drive has failed System health Green The system is not in fault Amber and steady The system is in moderate fault Amber and blinking The system is in severe fault Fan fault Off All fan modules...

Page 41: ...system is in severe fault ID Off The ID LED is not in use Blue and blinking System ID is active via the remote ID button Blue and steady System ID is active via the local ID button Power supply status LED Green and steady The server is in main power mode Green and blinking The power supply is off and it is in cold redundancy mode Power supply fault LED Off The power supply is operating properly Am...

Page 42: ...run Standby power mode Power is supplied only to the service processor and the cooling fans and it is safe to power off the server from this mode You can invoke a graceful shutdown or an emergency shutdown hard shutdown by using either of the following methods Use the CIMC management interface Use the Power button on the server front panel To use the Power button follow these steps Step 1 Check th...

Page 43: ... do not have to remove the cover to replace hard drives or power supplies Step 1 Remove the top cover a Simultaneously press the two green release buttons See Figure 3 4 b Push the cover toward the server rear about three inches until it stops c Lift the cover straight up from the server and set it aside Step 2 Replace the top cover a Place the cover on top of the server about 3 inches behind the ...

Page 44: ...rough the rear panel 8 Memory risers which provide slots for up to 8 DIMMs on each riser 2 I O riser module 9 RAID battery backup unit optional when using the LSI 9260 controller 3 eUSB connectors 2 on motherboard 10 Fan modules up to 8 4 SAS riser a dedicated slot for the RAID controller card 11 Hard drives up to 12 accessed through the front panel 5 Trusted Platform Module TPM header 12 DVD driv...

Page 45: ...anel or rear panel to turn on a flashing ID LED on the front and rear panels of the server This allows you to locate the specific server that you are servicing when you go to the opposite side of the rack See the Status LEDs and Buttons section on page 3 2 for locations of the LEDs This section describes how to install and replace server components and it includes the following topics Replacing Po...

Page 46: ... a Do one of the following actions If your server has only two power supplies shut down and power off the server as described in the Shutting Down and Powering Off the Server section on page 3 6 See the following note Note You can use 2 power supplies with a 2 CPU configuration In this case 1 1 redundancy is supported only if your server s overall power consumption can be supported by a single 850...

Page 47: ...ncy The server s CIMC interface reports the power supply redundancy based on the number of supplies that are plugged in with AC power applied For example 2 PSUs Redundancy lost 3 PSUs Redundancy degraded 4 PSUs Full redundancy With cold redundancy depending on the server s power usage one or more supplies might actively provide all power to the system while the remaining supplies are put into a st...

Page 48: ...u can remove the top cover Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in Removing and Replacing the Server Top Cover section on page 3 7 e Pinch and lift up the green retaining clip that secures the I O riser to the chassis rear panel f Lift the riser straight up from the motherboard connector and out of the chassi...

Page 49: ...L and then scroll to Technical Specifications http www cisco com en US products ps10493 products_data_sheets_list html This section contains the following topics Replacement Procedure page 3 13 Enabling or Disabling the Internal USB Port page 3 15 Replacement Procedure To install or replace the eUSB drive follow these steps Step 1 Remove the eUSB drive you are replacing See Figure 3 8 a Power off ...

Page 50: ...aight up on both ends the eUSB drive to disengage it from the motherboard connector Step 2 Install a new eUSB drive a Align the connector on the underside of the eUSB drive with the empty drive connector on the motherboard and push on both ends of the drive evenly to seat the connector b Replace the single mounting screw that secures the eUSB drive to the motherboard standoff c Replace the I O ris...

Page 51: ...nabled or disabled in the server BIOS To enable or disable the internal USB port follow these steps Step 1 Enter the BIOS Setup utility by pressing the F2 key when prompted during bootup Step 2 Navigate to the Advanced tab Step 3 On the Advanced tab select USB Configuration Step 4 On the USB Configuration page select USB Ports Configuration Step 5 Scroll to USB Port Internal press Enter and then s...

Page 52: ...ecures the SAS riser to the chassis rear panel e Lift the SAS riser straight up from the motherboard connector Note Lift up on both ends of the card evenly to avoid damaging its connector f Disconnect the SAS cables and any battery backup unit BBU cable from the SAS riser See Figure 3 10 Tip Label the SAS cables when you disconnect them to aid correct connection to the new SAS riser Step 2 Install...

Page 53: ...the Server Installing or Replacing Server Components Figure 3 9 Removing and Replacing a SAS Riser Figure 3 10 SAS Riser Card Connectors 1 Retaining clip 2 SAS riser 198885 2 1 1 SAS cable connectors JT6 Ports 0 3 JT7 Ports 4 7 2 LSI BBU connector JT3 on LSI 9260 8i only JT7 JT6 JT3 1 2 198973 ...

Page 54: ...used batteries according to the manufacturer s instructions Statement 1015 The qualified and supported part numbers for this component are subject to change over time For the most up to date list of replaceable components see the following URL and then scroll to Technical Specifications http www cisco com en US products ps10493 products_data_sheets_list html To replace the SAS riser BBU follow the...

Page 55: ...to ensure correct polarity a Connect the cable from the SAS riser to the replacement BBU b Insert the two retaining clips on the rear of the BBU into the chassis wall slots and slide the BBU toward the chassis rear until it locks into place c Replace the memory riser that you removed for clearance See Replacing Memory Risers page 3 26 d Replace the top cover e Replace the server in the rack replac...

Page 56: ...d in the Shutting Down and Powering Off the Server section on page 3 6 b Slide the server out the front of the rack far enough so that you can remove the top cover Note You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the S...

Page 57: ...stallation and Service Guide OL 22326 01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3 12 Removing and Replacing the Motherboard CMOS Battery 1 CMOS battery socket 2 Retaining clip 198886 1 2 ...

Page 58: ... Related Parts To Order With RMA Replacement Motherboards When a return material authorization RMA of the motherboard or CPU is done on a Cisco UCS C series server there are additional parts that might not be included with the CPU or motherboard spare bill of materials BOM The TAC engineer might need to add the additional parts to the RMA to help ensure a successful replacement Scenario 1 You are ...

Page 59: ...secure the heatsink and lift it off of the CPU See Figure 3 14 and Figure 3 15 Note Alternate loosening each screw evenly to avoid damaging the heatsink or CPU h Unclip the CPU retaining lever and lift the CPU retaining lid See Figure 3 15 i Lift the CPU out of the socket and set it aside on an antistatic mat or in an antistatic bag Step 2 Install a new CPU a Insert the replacement CPU in the sock...

Page 60: ...f Replace the CPU cage Align the six captive screws with the holes in the motherboard then tighten each screw evenly g Replace the memory riser dividers Slide each one into the slots on the CPU cage and the chassis h Replace all memory risers See Replacing Memory Risers page 3 26 i Replace the top cover j Replace the server in the rack replace cables and then power on the server by pressing the Po...

Page 61: ...rvice Guide OL 22326 01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3 15 Removing a CPU and Heatsink 1 CPU retaining lever 2 CPU retaining lid 3 CPU 4 Heatsink 5 Heatsink captive screws two 198888 2 3 4 1 5 5 ...

Page 62: ... and Replacing the Server Top Cover section on page 3 7 c Press the attention button ATTN BUTTON on the top of the memory riser see Figure 3 16 d Wait until the attention LED ATTN and the power LED turn off e Simultaneously press both green release buttons on the top of the memory riser to release the riser retaining latches The latches open up to a 45 degree angle when they are released f Grasp t...

Page 63: ...ver to put them in the locked position This ensures that the riser is properly seated in the motherboard connector d Press the attention button then wait until the attention LED turns off e Replace the top cover f Replace the server in the rack and replace any cables Figure 3 17 Removing and Replacing Memory Risers 1 Memory riser release buttons 2 Memory riser release latches 198933 2 2 1 1 ...

Page 64: ...alified and supported part numbers for this component are subject to change over time For the most up to date list of replaceable components see the following URL and then scroll to Technical Specifications http www cisco com en US products ps10493 products_data_sheets_list html Memory Channels Each CPU supports two memory risers Figure 3 18 shows the placement of the CPUs and their corresponding ...

Page 65: ...e the order that you should populate the four channels on a memory riser is as follows see also Figure 3 19 1 Slots 1B and 1D 2 Slots 1A and 1C 3 Slots 2B and 2D 4 Slots 2A and 2C DIMM and Rank Sparing DIMM and rank sparing can be enabled in the BIOS configuration utility Sparing involves utilizing one of the DIMM pairs or rank pairs within each memory riser as a spare unit When any of the other D...

Page 66: ...e hot swappable when you use the attention button so you do not have power off the server or disconnect power cords Use the following procedure Step 1 Remove the DIMMs that you are replacing See Figure 3 21 a Slide the server out the front of the rack far enough so that you can remove the top cover Note You might have to detach cables from the rear panel to provide clearance Caution If you cannot ...

Page 67: ...onnector on the memory riser Step 2 Install a new DIMM a Insert the DIMM assembly into the connector on the riser b Push the DIMM into the connector until it is seated properly and the white clips on either side of the connector lock into place c Push the hot addable memory riser into the motherboard connector until it is seated and the open release levers engage the chassis and the CPU cage d Sim...

Page 68: ...an module removed Step 1 Remove the fan module that you are replacing See Figure 3 23 a Slide the server out the front of the rack far enough so that you can remove the top cover Note You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack b Remove the top cover as described in Removing and ...

Page 69: ... it must contain all hard drives or all SSDs Note Cisco recommends following the industry standard practice of using drives of the same capacity when configuring RAID volumes If you use drives of different capacities the usable portion of the smallest drive will be used on all drives of the RAID volume Note The 500 GB SATA drives A03 D500GC3 and the 1 TB SATA drives A03 D1TBSATA that are sold with...

Page 70: ...co UCS C460 Server Installation and Service Guide OL 22326 01 Chapter 3 Maintaining the Server Installing or Replacing Server Components http www cisco com en US products ps10493 products_data_sheets_list html ...

Page 71: ...ve to the tray and then lift the drive out of the tray Step 2 Install a new drive a Place a new hard drive in the empty drive tray and replace the four drive tray screws b Insert the drive tray into the empty drive bay c Push the tray into the slot until the drive connectors are fully seated in the backplane d Press the ejector lever flat to lock the drive and tray in place Figure 3 24 Drive Numbe...

Page 72: ...ely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 7 d Remove all memory risers See Replacing Memory Risers page 3 26 e Remove all memory riser dividers f Remove the black plastic cover from the floor of the chassis by removing the four screws that secure it This strip covers the width of the c...

Page 73: ...ver Installation and Service Guide OL 22326 01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3 26 Removing and Replacing the DVD Drive 1 DVD drive bay 2 Rear of DVD drive 2 197444 198938 1 ...

Page 74: ...ation about the slots and which slots are hot swappable The replacement procedures differ depending on whether the PCIe slot is hot swappable or not This section contains the following topics PCIe Slots page 3 38 Replacing a PCIe Card in a Non Hot Swappable Slot page 3 39 Replacing a PCIe Card in a Hot Swappable Slot page 3 40 Special Considerations for Cisco UCS Virtual Interface Cards page 3 42 ...

Page 75: ... enough so that you can remove the top cover Note You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack Table 3 4 PCIe Slots Slot Number Electrical Lane Width Connector Length Card Length1 1 This is the supported length because of internal clearance Card Height 2 2 This is the size of the ...

Page 76: ...p down until it locks over the top of the card e Replace the top cover f Replace the server in the rack replace cables and then power on the server by pressing the Power button Replacing a PCIe Card in a Hot Swappable Slot The qualified and supported part numbers for this component are subject to change over time For the most up to date list of replaceable components see the following URL and then...

Page 77: ...r Note Lift up on both ends of the card evenly to avoid damaging its connector Step 2 Install a hot swappable PCIe card a Align the PCIe card with the empty PCIe connector on the motherboard b Push down evenly on both ends of the card until it is fully seated in the motherboard connector c Ensure that the card rear panel sits flat against the server back panel opening d Push the green retaining cl...

Page 78: ...m VIC Firmware For Use With UCS Integration Minimum Nexus OS on an Upstream Nexus Fabric Interconnect Cisco UCS VIC P81E N2XX ACPCI01 2 PCIE 1 PCIE 2 PCIE 1 1 4 3 2 0 2 5 0 Cisco UCS VIC 1225 UCSC PCIE CSC 02 2 PCIE 1 PCIE 2 PCIE 1 1 4 6 2 1 0 5 0 Cisco UCS VIC1225T UCSC PCIE C10T 02 2 PCIE 1 PCIE 2 PCIE 12 2 The Cisco UCS VIC1225T is not supported for UCS integration at this time 1 5 1 2 1 1 5 0 ...

Page 79: ...installed in the server the system BIOS might not able to execute all of the option ROMs The system BIOS loads and executes the option ROMs in the order that the PCIe cards are enumerated Slot 1 Slot 2 Slot 3 etc If the system BIOS does not have sufficient memory space to load any PCIe option ROM it skips loading that option ROM reports a system event log SEL event to the CIMC controller and repor...

Page 80: ...te sufficient memory space for the onboard NICs Resolving Insufficient 16 Bit I O Space The system has only 64 KB of legacy 16 bit I O resources available This 64 KB of I O space is divided between two I O Hubs IOH0 and IOH1 in the system The default BIOS setting is to allocate 40 KB to IOH0 and 24 KB to IOH1 Every PCIe device that is connected to IOH0 has to share the 40 KB of I O Every PCIe devi...

Page 81: ...IO Resource Allocation ratio This option is included in the BIOS Setup Utility Advanced PCI Configuration page see Figure 3 28 2 Physically remove any unused PCIe cards 3 Physically rearrange the PCIe cards to create a balance between IOH0 and IOH1 In this server the PCIe slots are connected to IOH0 and IOH1 as follows Slot 1 IOH 0 Slot 2 IOH 0 Slot 3 IOH 0 Slot 4 IOH 0 Slot 5 IOH 1 Slot 6 IOH 1 S...

Page 82: ...rs two slots slot 5 and slot 6 Note The DVI connector on the rear panel of the GPU card is disabled Connect your monitor to one of the VGA connectors on the server instead Cisco ships an accessory kit UCSC GPU_N01 C460 that includes two adapters that you must use to customize the card for installation in the Cisco C460 M2 server Each kit includes the following components see Figure 3 29 One rear p...

Page 83: ...rance Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 7 e Open the two green PCIe retainer latches on PCIe slots 5 and 6 see Figure 3 30 f Remove any PCIe cards or blanking panels from PCIe slots 5 and 6 g Remove the plastic divider assembly that is ov...

Page 84: ... 3 31 Assembling Cisco C2050 GPU Card Components Step 3 Install a new GPU card to the server a Align the card so that its bottom edge connector is over PCIe slot 5 b Tilt the front end of the card downward as you lower it into the chassis so that the attached power cable goes under the CPU cage behind CPU3 The two thumbscrews on the front bracket that you installed must align with the two threaded...

Page 85: ...ble adapter to the motherboard connector J166 c Connect the PCIe power cable into the female 10 pin connector on the power cable adapter which you attached to the card in Step 2 Step 5 Replace the top cover Step 6 Replace the server in the rack replace power cords and any other cables and then power on the server by pressing the Power button Figure 3 32 Installing and Cabling the GPU Card 330673 1...

Page 86: ... the TPM to the motherboard The TPM header is on the motherboard just behind the CMOS battery see Figure 3 33 f Lift up on both ends of the TPM to free it from the TPM header pins on the motherboard Step 2 Install a TPM a Align the connector that is on the underside of the new TPM with the TPM header pins on the motherboard and then press firmly on both ends of the TPM to seat it b Replace the sec...

Page 87: ...cution environment and associated sections of memory where operations can be conducted on sensitive data invisibly to the rest of the system Likewise Intel TXT provides for a sealed portion of storage where sensitive data such as encryption keys can be kept helping to shield them from being compromised during an attack by malicious code To enable the TXT feature follow these steps Step 1 Verify th...

Page 88: ... the server has a TPM installed on the TPM header b Set TXT Support to Enabled Step 3 On the same screen verify that the Intel Virtualization Technology VT and the Intel VT for Directed I O VT d features are enabled the factory default a On the Intel TXT LT SX Hardware Support screen verify that VT d Support and VT Support are both listed as Enabled If they are already enabled skip to Step 4 If VT...

Page 89: ...2 Physical Specifications Table A 1 lists the physical specifications for the server Caution The Cisco UCS C460 server weighs approximately 110 pounds or 50 kilograms when fully loaded with components We recommend that you use a minimum of two people when lifting the server Attempting to lift the Cisco UCS C460 server alone could result in personal injury or equipment damage Table A 1 Physical Spe...

Page 90: ...er cisco_ucs_power_calculator Table A 2 Environmental Specifications Description Specification Temperature operating 10ºC to 35ºC 50ºF to 95ºF Temperature non operating 40ºC to 70ºC 40ºF to 158ºF Humidity non operating 95 non condensing at temperatures of 25ºC 77ºF to 30ºC 86ºF Altitude 30m to 1500m 100ft to 5000ft Table A 3 Power Supply Specifications Description Specification AC input voltage 11...

Page 91: ... provided with the server are supported Table B 1 lists the power cords for the server power supplies Table B 1 Supported Power Cords for the Server Description Length Power Cord Reference Illustration Feet Meters SFS 250V 10A AR Power Cord 250 VAC 10 A IRAM 2073 Plug Argentina 8 2 2 5 Figure B 1 CAB 9K10A AU 250 VAC 10 A 3112 Plug Australia 8 2 2 5 Figure B 2 SFS 250V 10A CN Power Cord 250 VAC 10...

Page 92: ...13 A IEC60320 Plug North America 6 6 2 0 Figure B 10 CAB N5K6A NA Power Cord 250 VAC 13 A NEMA 6 15 Plug North America 8 2 2 5 Figure B 11 CAB 9K12A NA Power cord 125 VAC 13 A NEMA 5 15 Plug North America 8 2 2 5 Figure B 12 CAB C13 CBN Cabinet Jumper Power Cord 250 VAC 10 A C13 C14 Connectors 2 2 0 68 Figure B 13 CAB C13 C14 2M Cabinet Jumper Power Cord 250 VAC 10 A C13 C14 Connectors 6 6 2 0 Fig...

Page 93: ...Figure B 1 through Figure B 15 Figure B 1 SFS 250V 10A AR Figure B 2 CAB 9K10A AU Figure B 3 SFS 250V 10A CN 186571 2500 mm Cordset rating 10 A 250 500 V MAX Length 8 2 ft Plug EL 219 IRAM 2073 Connector EL 701 IEC60320 C13 Plug EL 206 A S 3112 2000 Cordset rating 10 A 250 V 500V Length 2500mm 186581 Connector EL 701C IEC 60320 C15 Cordset rating 10A 250V 2500 mm Plug EL 218 CCEE GB2009 186573 Con...

Page 94: ...e B 4 CAB 9K10A EU Figure B 5 SFS 250V 10A ID Figure B 6 SFS 250V 10A IS Connector VSCC15 Cordset rating 10A 16 A 250 V Length 8 ft 2 in 2 5 m Plug M2511 186576 OVE Cordset rating 16A 250V 2500mm Plug EL 208 187490 Connector EL 701 Cordset rating 10A 250V 500V MAX 2500 mm Plug EL 212 SI 32 186574 Connector EL 701B IEC60320 C13 EL 212 16A 250V ...

Page 95: ...Figure B 8 CAB 9K10A SW Figure B 9 CAB 9K10A UK Plug I 3G CEI 23 16 Connector C15M EN60320 C15 Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186575 Plug MP232 R Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186578 Connector IEC 60320 C15 Plug Cordset rating 10 A 250 V 500 V MAX Length 2500mm 186580 Connector EL 701C EN 60320 C15 EL 210 BS 1363A 13 AMP fuse ...

Page 96: ...0 CAB AC 250V 13A Figure B 11 CAB N5K6A NA Figure B 12 CAB 9K12A NA Cordset rating 13A 250V 6 6 feet 79 2m Plug EL312MoldedTwistlock NEMA L6 20 186568 Connector EL 701 IEC60320 C13 Cordset rating 10 A 250 V Length 8 2 ft 186570 Plug NEMA 6 15P Connector IEC60320 C13 Connector IEC60320 C15 Cordset rating 13A 125V 8 2 feet 2 5m Plug NEMA 5 15P 192260 ...

Page 97: ... Figure B 13 CAB C13 CBN Jumper Power Cord 0 68 m Figure B 14 CAB C13 C14 2M Jumper Power Cord 2 m Figure B 15 CAB C13 C14 AC Jumper Power Cord 3 m Cordset rating 10A 250V 686mm Plug SS10A 186569 Connector HS10S Cordset rating 10A 250V 2 0 m Plug SS10A 336014 Connector HS10S Cordset rating 10A 250V 3 0 m Plug SS10A 336013 Connector HS10S ...

Page 98: ...B 8 Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Appendix B Power Cord Specifications Supported Power Cords and Plugs ...

Page 99: ...s server supports the RAID controller options and cable requirements shown in Table C 1 Note Do not mix controller types in the server Dual controllers are not supported Table C 1 Cisco UCS C460 Server Supported RAID Options Controller Style Max Internal Drives SAS SATA Opt BBU RAID Levels Required Cables LSI MegaRAID SAS 9240 8i PCIe 8 Yes1 1 You can mix SAS and SATA drives when using an LSI SAS3...

Page 100: ...in the same RAID group Battery Backup Unit This server supports installation of one LSI RAID battery backup unit BBU The unit mounts to the chassis wall see Replacing the SAS Riser Battery Backup Unit page 3 18 The optional LSI BBU is available only when using an LSI MegaRAID 9260 8i controller card This BBU provides approximately 72 hours of battery backup for the disk write back cache DRAM in th...

Page 101: ...60 Server Installation and Service Guide OL 22326 01 Appendix C RAID Controller Considerations RAID Controller Cabling Figure C 1 RAID Controller Connectors 1 SAS riser slot RAID controller 2 Drive backplane 1 2 331413 ...

Page 102: ...lane Restoring RAID Configuration After Replacing a RAID Controller When you replace a RAID controller the RAID configuration that is stored in the controller is lost Use the following procedure to restore your RAID configuration to your new RAID controller Step 1 Replace your RAID controller See Replacing a SAS Riser RAID Controller page 3 16 Step 2 If this was a full chassis swap replace all dri...

Page 103: ...ation was not imported This can happen if you do not press F quickly enough when prompted In this case reboot the server and try the import operation again wen you are prompted to press F 0 Virtual Drive s found on host adapter For More Information The LSI utilities have help documentation for more information about using the utilities For basic information about RAID and for using the utilities f...

Page 104: ...C 6 Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Appendix C RAID Controller Considerations For More Information ...

Page 105: ... I X D Installation for Cisco UCS Integration The Cisco UCS integration instructions have been moved to the integration guides found here Cisco UCS C Series Server Integration with UCS Manager Guides Refer to the guide that is for the version of Cisco UCS Manager that you are using ...

Page 106: ...D 2 Cisco UCS C460 Server Installation and Service Guide OL 22326 01 Appendix D Installation for Cisco UCS Integration ...

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