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18

D1510401 User Guide
Cisco Collaborate Desk DX80
Produced: April 2014, All contents © 2014
Cisco Systems, Inc. All rights reserved.

EFT Draft 1—Cisco Confidential—Do Not Distribute

Common Call Tasks

Video Call Basics

About Video Calls

Video calls should be regarded as an

extension of regular phone calls.

You may adjust some camera

settings, such as exposure and

bandwidth allocated to your call. This

is discussed in the Settings section.

Place a call, as outlined.

You are now in a video call if the called system permits it. If

you want to see what others see from your system tap the

Selfview icon (marked by a blue circle in the upper right

corner).

Wait for the call to connect.

Tap

End

to terminate the call.

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Summary of Contents for TelePresence DX80

Page 1: ...1 D1510401 User Guide Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved User Guide Cisco DX80 EFT Draft 1 Cisco Confidential Do Not Distribute ...

Page 2: ... Speed Dials 17 Video Call Basics 18 Activating Selfview 19 Visual Voicemail 20 Send a Voicemail 20 Listen to a Voicemail 21 Reply to a Voicemail 22 Forward a Voicemail 23 Delete a Voicemail 24 Call Park 25 Store and Retrieve Active Call with Call Park 25 Call Transfer 26 Transfer a Call 26 Ad Hoc Conference 27 Create Conference 27 Meet Me Conference 28 Start or Join a Meet Me Conference 28 WebEx ...

Page 3: ...3 D1510401 User Guide Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Introduction i ...

Page 4: ...ystem will provide to the remote participants If the camera captures the corridor outside your office people passing by may distract your remote participants This applies as well to curtains with a distinct texture pattern and in particular to curtains moving due to draught in the room If you are going to share content some of the participants will normally make use of duo video That implies the u...

Page 5: ...Your DX80 may operate in one of two modes Phone Only Mode or Standard Mode In Standard Mode the DX80 acts as an Android tablet Operating modes are set up by your Administrator Phone Only Mode Provides access to the following functions Place calls Access your list of Contacts Display the list of Recent calls Display any Voice Mail Messages View PC if applicable Display the Settings menu icon in upp...

Page 6: ...en you are done You will now be prompted sign in to WebEx Messenger or CUCM IM and Presence Tap the one that applies to you To let your contacts and calendar get synced up you need to provide your Email address and the corresponding password About Setup Provided that self provisioning is allowed in your organization your DX80 will automatically prompt you to enter the usernames and passwords neede...

Page 7: ...mes that you opt for a PIN code rather than a password but the procedure is the same in both cases apart from the fact that a password typically consists of a mixture of alphanumerical characters Tap Screen lock as outlined Using PIN as example the system will prompt you to enter a four digit PIN code In order to prevent an unintended lock out of yourself you will now be prompted to confirm your P...

Page 8: ...e To do this successfully you must log in using either your Cisco User account or your Google account The example shown here uses the Cisco User account as example but the procedure is the same if you opt for using the Google account instead Emergency calls Note that locked screens still let you place emergency calls Tap the in the upper right corner If you realize that you have forgotten you PIN ...

Page 9: ...wer button briefly To unlock the screen enter your PIN code or password Screen locking is a way to block unauthorized access to your system Make sure your screen is locked whenever you leave your system for a while You may set up the screenlock to be activated automatically after a certain time of inactivity This is described on the following page Emergency calls Note that locked screens still let...

Page 10: ...ccess to your system Make sure your screen is locked whenever you leave your system for a while You may set up the screenlock to be activated automatically after a certain time of inactivity Emergency calls Note that locked screens still let you place emergency calls Tap the in the upper right corner Tap in the lower right corner as outlined and then tap the Settings icon as outlined Select a time...

Page 11: ...11 D1510401 User Guide Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved Calling Tasks EFT Draft 1 Cisco Confidential Do Not Distribute ...

Page 12: ...u work in a contact center or similar environment you can create update and delete your own prerecorded greeting that plays automatically if Agent Greeting is configured on your phone For more information contact your system administrator A Call Chaperone user cannot answer an incoming call while calls are chaperoned Already in a call If you are already in a call when someone calls you the current...

Page 13: ...t 1 Cisco Confidential Do Not Distribute Common Call Tasks Disconnect Call To disconnect yourself from an ongoing call tap End More Than One Call If you have more than one call active and you want to hang up one of the calls but preserve another call on the same line you may need to remove the call that you want to end from hold first ...

Page 14: ...at you put on hold reverts to ringing after a certain time The reverting call remains on hold until you resume it or until Hold Reversion times out Your phone indicates the presence of a reverting call by the following actions Alerts you at intervals with a single ring or flash or beep depending on your phone line setting Briefly displays a Hold Reversion message in the status bar at the bottom of...

Page 15: ...ll button You may call someone who is not listed in your list of contacts by keying in their name address or number using the virtual keyboard of the screen Anyone you have previously called will appear in the Recents list until you clear that list Any matches found in the Recents list or in the Contacts list will appear as you type provided that you have set up the system to do so see the left il...

Page 16: ...all Tasks Place Call Using Contacts or Recents About Using Lists Tap the Call icon as outlined if needed Either tap Recents or Contacts and scroll the list vertically Tap the green Call button to place the call To locate an entry in the Contacts or Recents list scroll through that list in the same way as on a smart phone i e by swiping your finger vertically in the required direction ...

Page 17: ...l rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Common Call Tasks Place Call Using Speed Dials About Speed Dial When you have defined Speed Dials see the section Contacts for more these will appear in the left column of your Call menu Tap a Speed Dial entry to place a call using the feature ...

Page 18: ...be regarded as an extension of regular phone calls You may adjust some camera settings such as exposure and bandwidth allocated to your call This is discussed in the Settings section Place a call as outlined You are now in a video call if the called system permits it If you want to see what others see from your system tap the Selfview icon marked by a blue circle in the upper right corner Wait for...

Page 19: ... you will see a mirror image of the outgoing video The selfview image may be moved about your screen To do this place your finger on the selfview image and drag it to the new position In a call tap the Camera icon as outlined The selfview image will appear as a picture in picture as shown Tap the icon again to remove the selfview image In a call Outside a call Inside the Call menu tap More to show...

Page 20: ... left column then tap More in the upper right corner as outlined When your message is complete tap Done The display will now return to display a list of the Messages Select New Message from the drop down list You may record again if needed Otherwise enter the name number or address of the receiver Tap Record Once completed tap Send as outlined About Visual Voicemail The Visual Voicemail tool lets ...

Page 21: ...Visual Voicemail Listen to a Voicemail About Visual Voicemail The Visual Voicemail tool lets you manage your voice messages Tap Messages as outlined New Voicemails are indicated by the red square in the left column If there are more than one select the one you are going to listen to Tap Play to listen to the voice message Tap Pause as outlined to temporarily halt the playback ...

Page 22: ...eply to a Voicemail Tap Messages as outlined and select a voicemail Tap Done when the recording has been made Tap Reply or Reply All Re record if needed Tap Record Tap Send Tap Done About Visual Voicemail The Visual Voicemail tool lets you manage your voice messages If a Voicemail has been sent to a multitude of recipients you may use the Reply All feature to reach them all with a single reply ...

Page 23: ...d a Voicemail Tap Messages as outlined and select a voicemail Tap Done when the recording has been made Tap Forward Select the recipient as outlined You may also re record if needed Record a message if needed Tap Send Tap Done to finish the forwarding About Visual Voicemail The Visual Voicemail tool lets you manage your voice messages When you forward a message you may also include your own messag...

Page 24: ...essage to be deleted as outlined Tap Recycle Bin in the upper right corner as outlined The Voicemail has now been deleted Tap Recycle Bin as outlined to delete the Voicemail Delete a Voicemail from the list Delete a Voicemail from the playback panel About Visual Voicemail The Visual Voicemail tool lets you manage your voice messages Messages can either be deleted directly from the list of messages...

Page 25: ... store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system for example a phone at a coworker s desk or in a conference room In a call tap Park as outlined Make a note of the number needed to retrieve the parked call If your Administrator has created a fixed number for this use that number which you may want to have stored as a ...

Page 26: ...Talk to the new recipient if necessary Then tap Transfer Enter the name number or address URI of the recipient The call will now be transferred Tap the green Call icon About Call Transfer Transfer redirects a call The target is the name number or address URI to which you want to transfer the call Note that you cannot use the transfer function to redirect a call that is on hold Tap Resume to remove...

Page 27: ... tap the information icon appearing in the upper right corner during the conference you will gain access to the list of participants Participants are listed in the order in which they join the conference with the most recent additions at the top Tip To remove any conference participant highlight the participant and tap End Call You can remove participants only if you initiated the conference call ...

Page 28: ...isplays the message Device Not Authorized A Meet Me conference ends when all participants hang up If the conference initiator disconnects the conference call continues until all participants hang up Note that the participants cannot join the conference until the initiator starts the conference Start a Meet Me Conference Join a Meet Me Conference Started by Someone Else Dial the Meet Me conference ...

Page 29: ...de Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Share Content Sharing of content is not supported in this version ...

Page 30: ...4 Cisco Systems Inc All rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute WebEx Meetings Your video system may be connected to a management system capable of scheduling video meetings for you Any meetings scheduled will then appear in a List of Meetings on your Touch device ...

Page 31: ...everyone or privately A pop up at the bottom of the screen identifies the current speaker Schedule a New WebEx Meeting You may schedule a new WebEx meeting You do this by means of the Calendar application Meeting List Basics WebEx Meetings Start a Scheduled WebEx Meeting Tap WebEx as outlined The system will now connect you to the conference The list of upcoming scheduled meetings will now appear ...

Page 32: ...reserved EFT Draft 1 Cisco Confidential Do Not Distribute Contacts Contacts consists of three parts a Directory which typically is your corporate phone book Recents which is a list of recent calls and finally Favorites which is your personalized list of people you call frequently or otherwise need to get easy access to ...

Page 33: ...lect the person to become a contact in Recents as outlined You may now either associate the person with an entry already existing in your list of contacts e g mobile phone number in addition to office phone number This you do by clicking on that contact Otherwise to create a completely new contact tap Create new contact Tap More in the upper right corner to show the drop down menu and then tap Add...

Page 34: ...ites tap the asterisk again The color of the asterisk will then change back from yellow to gray Select Recents or Contacts left column and then select the avatar to turn into a Favorite Tap the little in the upper right corner to turn this entry into a Favorite The color of the asterisk will change from gray to yellow The Contacts serves as your phone book You may also turn someone into a Favorite...

Page 35: ...K to leave menu putting changes into effect You will now be prompted to log into the system using you username and password Tap Add a speed dial in the drop down menu The speed dial allocation and the corresponding code is indicated as shown Authentication will then take place Locate whom to allocate to a speed dial Allocating Numbers to Speed Dial Contacts Speed Dial is a convenient shortcut to c...

Page 36: ...36 D1510401 User Guide Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Camera ...

Page 37: ...rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Camera Setting the Camera Exposure Level About Camera Settings You can set the cameras exposure level in the Settings menu associat ed with the Call window You can adjust the camera s exposure level by means of the Settings menu accessed from here ...

Page 38: ...38 D1510401 User Guide Cisco Collaborate Desk DX80 Produced April 2014 All contents 2014 Cisco Systems Inc All rights reserved EFT Draft 1 Cisco Confidential Do Not Distribute Settings ...

Page 39: ...bute Settings Gain Access to the Settings There are several types of Settings available with your DX80 There are System Settings like those shown here and there are context sensitive settings applying to your current task Care must be taken when altering the System Settings to avoid that the system stops working If in doubt contact your video support team About Settings ...

Page 40: ... A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R Americas Headquarters Cisco Systems Inc San Jose CA Asia Pacific Headquarters Cisco Systems USA Pte Ltd Singapore Europe Headquarters ...

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