Cisco TelePresence Advanced Media Gateway 3610 Getting Started Download Page 2 | Manualshive

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Contents

General information ................................................................................................................ 3

About the Cisco TelePresence Advanced Media Gateway 3610 ............... 3
Package contents ........................................................................................................ 3
Port and LED locations .............................................................................................. 3

LED behavior .............................................................................................................................. 5

Front panel LED behavior ........................................................................................ 5
Rear panel LED behavior .......................................................................................... 6

Connecting the Cisco AM GW 3610 ................................................................................... 7

Before you start  ........................................................................................................... 7
Step one: Connect power  ........................................................................................ 7
Step two: Connect to Ethernet Port A  ................................................................. 7

Initial configuration ................................................................................................................. 8

Step one: Connect to the console port  ............................................................... 8
Step two: Configure Ethernet Port A settings  .................................................. 8
Step three: Assign an IP address to the gateway (optional) ........................ 9
Step four: Discover the IP address of the gateway  ......................................... 9

Configuring the Cisco AM GW 3610 ................................................................................10

Step one: Log in to the gateway ..........................................................................10
Step two: Configure a proxy server ....................................................................10
Step three: Set the video capacity ......................................................................11

Checking for updates ............................................................................................................12
Replacing the power supply ...............................................................................................13
Troubleshooting and technical support information ...............................................14

Using the event log to help solve a problem ..................................................14
Getting help ................................................................................................................14

Technical specifications .......................................................................................................15
Disclaimers and notices ........................................................................................................16

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Summary of Contents for TelePresence Advanced Media Gateway 3610

Page 1: ...Cisco TelePresence Advanced Media Gateway 3610 Getting started 61 0035 03 ...

Page 2: ... Connect to the console port 8 Step two Configure Ethernet Port A settings 8 Step three Assign an IP address to the gateway optional 9 Step four Discover the IP address of the gateway 9 Configuring the Cisco AM GW 3610 10 Step one Log in to the gateway 10 Step two Configure a proxy server 10 Step three Set the video capacity 11 Checking for updates 12 Replacing the power supply 13 Troubleshooting ...

Page 3: ...nications solution builds on this by enabling calls between OCS Lync and the H 261 H 263 H 263 and H 264 based video conferencing world at resolutions of up to 720P and frame rates of up to 30 frames per second Package contents Before you install the device verify that you have the following items included with the gateway Console cable Power cable Rack mounting kit Port and LED locations The port...

Page 4: ...Ethernet B 1000 100 FDX Ethernet C 1000 100 FDX Ethernet D Admin 100 10 FDX Link In Link Link Out Link 1000 100 FDX Ethernet A OK Ethernet Ports and Status LEDs Admin Port and Status LEDs Power Supply Latch Link Connectors Air Exhaust Power Supply Protective Earth Terminals ...

Page 5: ...s Green The gateway is operating normally Alarm Red The gateway is booting or has developed a fault For example Temperature is outside normal limits Internal fan failure detected Refer to the web interface for more information about the problem go to the configuration page for your gateway USB Activity Reserved for future expansion Net A B C D Green Activity on rear panel Ethernet port A B C and D...

Page 6: ...t Port Status FDX Green The link has been established as a full duplex link 100 Green The link is operating at 100 Mbps This LED flashes to indicate activity 1000 Green The link is operating at 1000 Mbps This LED flashes to indicate activity The front panel LCD shows the IP address assigned Admin Port Activity Reserved for future expansion Link Connectors Reserved for future expansion ...

Page 7: ...om Ethernet Port A to an Ethernet switch The Ethernet port is a 10 100 1000 Mbps auto sensing connection Important Before installing the gateway you must read the safety information at http www cisco com go telepresence safety Ethernet Ports B C and D may not be supported in the software supplied with your gateway Do not connect to these ports unless the web interface allows you to configure them ...

Page 8: ...lowing command prompt appears on the terminal AMGW Step two Configure Ethernet Port A settings The default setting for the Cisco AM GW 3610 Ethernet ports is auto sensing mode If the switch ports to which you connect the gateway are not also set to auto sensing mode then you need to configure the gateway Ethernet ports to use the same speed and duplex mode To configure Ethernet Port A enter the fo...

Page 9: ... where the default gateway is at 192 168 1 1 enter static 192 168 1 2 255 255 255 0 192 168 1 1 To manually specify a DNS server enter dns DNS server address To revert to using DHCP after setting a static address enter dhcp Step four Discover the IP address of the gateway 1 To display the current status of the IP address enter status If you have DHCP enabled on your network and you are allowing th...

Page 10: ... of each Cisco VCS in the proxy list that is running software version X6 1 or earlier this is not needed for any Cisco VCS that is running software version X7 or later See the Cisco VCS product support pages on Cisco com for information about configuring the Cisco VCS The IP address of the proxy server must also be added to the list of proxies on the Cisco AM GW 3610 To do this 1 Log in to the gat...

Page 11: ... of the gateway go to Settings Resource settings and select the required mode from the drop down list The call capacity displayed on this page will depend on the mode selected By default 720P is not supported in an OCS Lync environment and must be explicitly enabled Refer to the OCS Lync documentation for details 720P is only supported on OCS Lync clients running on quad core PCs with an appropria...

Page 12: ...nd check if a more recent release is available for the gateway 4 If a more recent release is available download it and save it locally To upgrade the gateway 1 Unzip the software release file that you downloaded 2 In the gateway web interface go to Maintenance Upgrade 3 In the Main software image section click Browse and locate the unzipped file 4 Click Upload software image The browser begins upl...

Page 13: ...t the power 2 Push the power supply latch to the right and grip the handle firmly Pull the power supply to remove it 3 Insert the replacement power supply so that the latch is at the bottom left 4 Push the power supply firmly into the unit until the latch engages 5 Reconnect the power cable Figure 3 Replacing the power supply Only replace the power supply under the guidance of Cisco customer suppo...

Page 14: ... help If you experience any problems when configuring or using the product consult the online help available from the user interface The online help explains how the individual features and settings work If you cannot find the answer you need check the web site at http www cisco com cisco web support index html where you will be able to make sure that you are running the most up to date software f...

Page 15: ...i static wrist strap to an appropriate earth point Table 3 Cisco AM GW 3610 ratings Rating Value Nominal voltage 115V to 230V 50 60 Hz Current rating 9A Maximum Supply voltage range 100 to 240V 50 60 Hz Caution over current devices must meet applicable national and local electrical safety codes and be approved for the intended application Table 4 Operating environment Environment Temperature Humid...

Page 16: ...AIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT O...

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