Using Basic Phone Functions
Using Hold and Resume
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
23
3
To place a call without dialing a number:
•
Press
Redial
to dial the last number.
•
If you have configured speed dials, press the assigned speed dial code and
then press
AbbrDial
.
•
To answer a call that is ringing on another phone in the phone system, press
Pickup
. Then enter the extension number of the ringing phone.
•
Choose a number from a directory. See
Using the Local Directory,
page 28
.
•
Choose a number from the Call History. See
Using the Call History Lists,
page 29
.
Using Hold and Resume
To put a call on hold, press the Hold button. A series of beeps or music on hold
plays for the caller to indicate that the call is on hold.
To resume the call, press the flashing red line button for the call. (On the Cisco
SPA502G, press the Resume softkey.) If you have multiple calls, all calls are put on
hold except the active call.
If you are on a call and another call comes in, press the flashing red line button or
press the Hold button to place the call on hold and answer the incoming call. To
resume the first call, press the line button for the call or select it using the Up or
Down navigation button and press the Resume softkey (Cisco SPA502G).
Using Mute
When mute is enabled you can hear other parties on a call, but they cannot hear
you. You can use this feature on the handset, speakerphone, or headset.
•
To toggle mute on, press the Mute button. The button is lit.
•
To toggle mute off, press the lit Mute button.
