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Chapter 5 Troubleshooting the Cisco RPS

Reading the LEDs

5-2

Cisco Redundant Power System Hardware Installation Guide

OL-3654-01

Note

Some external devices also have LEDs that show the operating condition of the
Cisco RPS. Refer to the installation guide that accompanied the device for
detailed information about the LEDs.

Table 5-1

lists symptoms indicating a problem, along with possible causes and

suggested corrective actions.

Figure 5-1

Cisco RPS LEDs

DC STATUS

H9629

AC status LEDs

DC status LEDs

Fan and temp LEDs

FAN

TEMP

Summary of Contents for Power system

Page 1: ... Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco Redundant Power System Hardware Installation Guide Text Part Number OL 3654 01 ...

Page 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Page 3: ...CDP CCIE CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS the Cisco IOS logo Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Empowering the Internet Generation Enterprise Solver EtherChannel EtherSwitch Fast Step GigaStack Internet Quotient IOS IP TV iQ Expertise LightStream MGX MICA the Networkers logo Network Registrar Packet PIX Post Routing Pre Rout...

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Page 5: ... Ordering Documentation xviii Documentation Feedback xix Obtaining Technical Assistance xix Cisco com xix Technical Assistance Center xx Cisco TAC Web Site xx Cisco TAC Escalation Center xxi C H A P T E R 1 Overview 1 1 Features 1 1 Supported Devices and Configurations 1 2 Quasi Redundant Configuration 1 4 Fully Redundant Configuration 1 5 Redundant with Reboot 1 6 Quasi and Fully Redundant Mixed ...

Page 6: ...ment Required 2 5 Identifying Rack Mount Brackets 2 5 Attaching Brackets 2 6 Mounting the Chassis in a Rack 2 8 C H A P T E R 3 Connection Requirements 3 1 Tools and Equipment Required 3 2 Cabling Options 3 2 Ordering Cables 3 3 Upgrade Kit with Power Adapter Plate for Routers and Concentrators 3 6 C H A P T E R 4 Connecting the Cisco RPS 4 1 Power Considerations 4 1 Connecting Hubs 4 2 Connecting...

Page 7: ...5 Error Messages on Cisco 2600 Series and Cisco 3620 Cisco 3640 and Cisco 3725 Routers 5 6 DC Failure 5 6 AC Failure 5 7 Fan Failure 5 9 Temperature Error 5 10 Multiple Errors 5 12 Replacing an External Device 5 13 Getting Technical Support 5 14 A P P E N D I X A Technical Specifications A 1 I N D E X ...

Page 8: ...Contents viii Cisco Redundant Power System Hardware Installation Guide OL 3654 01 ...

Page 9: ...routers Cisco MC3810 series multiservice concentrators Cisco documentation and additional literature are contained in a CD ROM package which ships with your product The Documentation CD ROM a member of the Cisco Connection Family is updated monthly Therefore it might be more current than printed documentation To order additional copies of the Documentation CD ROM contact your local sales represent...

Page 10: ...urations physical description including LEDs and safety recommendations Chapter 2 Installing the Cisco RPS Provides instructions for setting the Cisco RPS on a desktop or for rack mounting the Cisco RPS Chapter 3 Connection Requirements Explains the cabling options for connecting the Cisco RPS to external devices and how to order cabling and upgrade kits appropriate for each device Chapter 4 Conne...

Page 11: ...eful In this situation you might do something that could result in equipment damage or loss of data Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translation...

Page 12: ...ze documentatie dient gebruikt te worden in combinatie met de installatiehandleiding voor het specifieke product die bij het product wordt geleverd Raadpleeg de installatiehandleiding configuratiehandleiding of andere verdere ingesloten documentatie voor meer informatie Varoitus TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA Tämä varoitusmerkki merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiin...

Page 13: ...tallation du produit qui accompagne ce dernier Veuillez vous reporter au Guide d installation au Guide de configuration ou à toute autre documentation jointe pour de plus amples renseignements Warnung WICHTIGE SICHERHEITSANWEISUNGEN Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer Körperverletzung führen könnte Bevor Sie mit der Arbeit an irgendeinem Gerät beginn...

Page 14: ...kelt Üzembe helyezési útmutatóban Installation Guide Konfigurációs útmutatóban Configuration Guide vagy más dokumentumban találhatók Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elett...

Page 15: ...t Vennligst se installasjonsveiledningen konfigureringsveiledningen eller annen vedlagt tilleggsdokumentasjon for detaljer Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo O utilizador encontra se numa situação que poderá ser causadora de lesões corporais Antes de iniciar a utilização de qualquer equipamento tenha em atenção os perigos envolvidos no manuseamento de ...

Page 16: ... necesita más detalles consulte la Guía de instalación la Guía de configuración o cualquier documentación adicional adjunta Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygg...

Page 17: ...xvii Cisco Redundant Power System Hardware Installation Guide OL 3654 01 Preface Notes Cautions and Warnings ...

Page 18: ...cumentation CD ROM is updated monthly and may be more current than printed documentation The CD ROM package is available as a single unit or through an annual subscription Ordering Documentation You can order Cisco documentation in these ways Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Products MarketPlace http www cisco com cgi bin o...

Page 19: ...com as a starting point for all technical assistance Customers and partners can obtain online documentation troubleshooting tips and sample configurations from online tools by using the Cisco Technical Assistance Center TAC Web Site Cisco com registered users have complete access to the technical support resources on the Cisco TAC Web Site Cisco com Cisco com is the foundation of a suite of intera...

Page 20: ...assistance concerning Cisco product capabilities product installation or basic product configuration Priority level 3 P3 Your network performance is degraded Network functionality is noticeably impaired but most business operations continue Priority level 2 P2 Your production network is severely degraded affecting significant aspects of business operations No workaround is available Priority level...

Page 21: ...ernet access we recommend that you open P3 and P4 cases through the Cisco TAC Web Site Cisco TAC Escalation Center The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues These classifications are assigned when severe network degradation significantly impacts business operations When you contact the TAC Escalation Center with a P1 or P2 problem a Cisco TAC engineer au...

Page 22: ...Preface Obtaining Technical Assistance xxii Cisco Redundant Power System Hardware Installation Guide OL 3654 01 ...

Page 23: ...edundant or redundant with reboot configurations depending upon the external device This chapter provides an overview of the Cisco RPS features including the supported external devices and power configurations in the following sections Features page 1 1 Supported Devices and Configurations page 1 2 Front and Rear Panel Descriptions page 1 8 Safety Recommendations page 1 11 Features The following f...

Page 24: ...switches or for quasi redundant support for Cisco 2600 series routers Cisco 3620 Cisco 3640 and Cisco 3725 routers and Cisco 4000 series routers Without cables Cisco RPS number PWR600 AC RPS NCAB Cables must be ordered separately One to one 22 pin to 18 pin cables for connecting to hubs and switches or for quasi redundant support for Cisco 2600 series routers Cisco 3620 Cisco 3640 and Cisco 3725 r...

Page 25: ...200 and 300 series hubs Yes No Yes Cisco 1516M hub HP 10BASE T Hub 16M Yes No No Catalyst 1900 series switches Yes No Yes Catalyst 2820 series switches Yes No Yes Catalyst 2900 series XL switches Yes No Yes Catalyst 3500 series XL switches4 4 If you are using a Cisco RPS with a revision level lower than Z3 with a Catalyst 3508G or a Catalyst 3548 XL switch the switch RPS LED and the RPS DC LED mig...

Page 26: ...or at each cable end to connect four external devices to the four DC output power modules as shown in Figure 1 1 The power source is quasi redundant because there are two AC input power modules for the Cisco RPS and one DC output power module for each external device The AC input to the Cisco RPS is fully redundant but the DC output to the external devices is not Note This is the only recommended ...

Page 27: ...a Y shaped cable with two connectors at one end and one connector at the other end In this configuration the connectors at one end of the Y shaped cable connect to two Cisco RPS DC output power modules the single connector on the other end of the cable connects to one external device The power source is fully redundant because there are two AC input modules and two DC output power modules connecte...

Page 28: ...XL switches However this configuration is not generally recommended because a power supply failure will cause an interruption while the hub or switch reboots The redundant with reboot configuration is shown in Figure 1 3 where a straight through one to one cable connects an external switch or hub to the Cisco RPS while the device is powered by its own internal power supply the device AC power plug...

Page 29: ...wer cycle because its internal power supply has not been disturbed When both the Cisco RPS and internal power supply are powered the RPS LED on the external device blinks green and the LED on the Cisco RPS front panel is off because the Cisco RPS is not supplying power Despite 30 seconds of downtime that occur when using redundancy with reboot this configuration does provide additional redundancy ...

Page 30: ...1 4 Mixed Configuration Front and Rear Panel Descriptions The LEDs on the Cisco RPS front panel show the Cisco RPS operational status Figure 1 5 shows the front panel of the Cisco RPS Figure 1 5 Cisco RPS Front Panel Quasi Redundant Fully redundant AC input AC AC DC DC Cisco RPS 11681 DC DC DC output H9588 DC STATUS 1 2 3 4 FAN TEMP ...

Page 31: ...RPS display the current operating condition of the Cisco RPS AC STATUS LEDs Two on the left side of the front panel DC STATUS LEDs Four on the center of the front panel FAN and TEMP LEDs Both on the right side of the front panel When the Cisco RPS is working properly all LEDs on its front panel are solid green Note Some external devices also include LEDs that show the operating condition of the Ci...

Page 32: ...e Cisco RPS or it is switched off Amber AC power is being supplied to the Cisco RPS but the designated AC input power module has failed Green The AC input power module is on and operating correctly DC STATUS Off Note The DC status LEDs are numbered to correspond to the DC output connectors on the Cisco RPS rear panel The DC output is powered down at the external device AC power is not being suppli...

Page 33: ...ote If you are using a Cisco RPS with a revision level lower than Z3 with a Catalyst 3508G or a Catalyst 3548 XL switch the switch RPS LED and the RPS DC LED of the connector for the switch might display amber normally indicating a Cisco RPS malfunction even when the Cisco RPS is functioning properly The LEDs display correctly for Cisco RPS revision level Z3 or later revision The label on the bott...

Page 34: ...connect the system to its power source To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning The device is designed to work with TN power systems To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document t...

Page 35: ...companied this device Warning Ultimate disposal of this product should be handled according to all national laws and regulations To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Follow these guidelines when working on equipment powered by electricity Locate the emergency power off swi...

Page 36: ...Chapter 1 Overview Safety Recommendations 1 14 Cisco Redundant Power System Hardware Installation Guide OL 3654 01 ...

Page 37: ... activity To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Before opening the chassis disconnect the telephone network cables to avoid contact with telephone network voltages To see translations of the warnings that appear in this publication refer to the Regulatory Compliance...

Page 38: ...tion document that accompanied this device Do not work alone if potentially hazardous conditions exist Never assume that power is disconnected from a circuit Always check The Cisco RPS location is extremely important for proper operation Equipment placed too close together inadequate ventilation and inaccessible panels can cause malfunctions and shutdowns and can make maintenance difficult The fol...

Page 39: ...tool lock and key or other means of security and is controlled by the authority responsible for the location To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device To install your chassis on a desktop perform the following steps Step 1 Unpack the Cisco RPS Step 2 Attach the rubber feet from...

Page 40: ...quipment rack installation Enclosed racks must have adequate ventilation Make sure that the rack is not congested because each unit generates heat Heat generated by equipment near the bottom of the rack can be drawn upward into the intake ports of the equipment above An enclosed rack should have louvered sides and a fan to provide cooling air When mounting a chassis in an open rack make sure that ...

Page 41: ...to the rack not included Rack mount brackets see Figure 2 1 and Figure 2 2 One set of 19 inch brackets ACS 3640RM 19 ships with the Cisco RPS Order 23 or 24 inch brackets ACS 3640RM 24 as needed Order telco brackets AS52 3RM TELCO 19 as needed Identifying Rack Mount Brackets Figure 2 1 shows the 19 23 and 24 inch brackets Figure 2 2 shows the telco bracket Figure 2 1 19 23 and 24 Inch Rack Mount B...

Page 42: ...ackets To install the Cisco RPS in a rack attach the brackets in one of the following ways With the Cisco RPS front panel forward see Figure 2 3 With the Cisco RPS rear panel forward see Figure 2 4 In a center mount telco rack see Figure 2 5 Note Although Figure 2 3 and Figure 2 4 show 19 inch brackets the procedure is the same for 23 inch 24 inch and telco brackets 10254 ...

Page 43: ...the Cisco RPS Figure 2 3 Bracket Installation Front Panel Forward Figure 2 4 Bracket Installation Rear Panel Forward H9696 Note The second bracket attaches to the other side of the chassis DC STATUS 1 2 3 4 FAN TEMP H9697 Note The second bracket attaches to the other side of the chassis DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 ...

Page 44: ...are secured to the chassis use your own screws to attach the chassis to the rack as shown in Figure 2 6 Figure 2 6 Attaching the Chassis to a Rack Rear Panel Forward DC OUTPUT 3 DC OUTPUT 4 11540 Note The second bracket attaches to the other side of the chassis The brackets can also be installed with the Cisco RPS front panel forward H9699 Note The second bracket attaches to the rack at the other ...

Page 45: ...s not recommended because a power supply failure will cause an interruption while the hub or switch reboots For an explanation of power source configurations refer to Chapter 1 Overview Caution The Cisco RPS AC input power modules are power factor corrected to comply with certain International Electrotechnical Commission IEC standards Do not connect the Cisco RPS to an uninterruptible power supply...

Page 46: ...and are discussed in detail under the referenced section of this manual The Cisco 1516M hub HP 10BASE T Hub 16M only supports a one to one cable for quasi redundant configuration This hub does not support connection of its AC power cable for redundancy with reboot or the use of the Y cable for full redundancy FastHub 400 series 100BASE T hubs support One to one cable for quasi redundancy One to on...

Page 47: ... and Cisco 3725 routers and Cisco 4000 series routers Without cables Cisco RPS number PWR600 AC RPS NCAB Cables must be ordered separately One to one 22 pin to 18 pin cables for connecting to hubs and switches or for quasi redundant support for Cisco 2600 series routers Cisco 3620 Cisco 3640 and Cisco 3725 routers and Cisco 4000 series routers One to one 22 pin to 8 pin cables for quasi redundant ...

Page 48: ...22 pins CAB RPSY 2218 CAB RPSY 2208 Cisco 2500 series routers and Cisco MC3810 multiservice concentrators Cisco 2600 series routers Cisco 3620 Cisco 3640 and Cisco 3725 routers and Cisco 4000 series routers Product number External device 11538 Load unit 8 or 18 pins RPS side 22 pins 11539 CAB RPS 2218 CAB RPS 2208 Cisco 2500 series routers and Cisco MC3810 multiservice concentrator All others Prod...

Page 49: ...bles of different lengths Use of cables other than the ones listed can cause damage to the Cisco RPS or external device CAB RPS 2218 Cisco 2500 series routers and access servers and Cisco MC3810 multiservice concentrators One to one cable 22 pin to 8 pin 4 ft 1 22 m 1 CAB RPS 2208 Fully redundant Cisco 2600 series routers Cisco 3620 Cisco 3640 and Cisco 3725 routers and Cisco 4000 series routers T...

Page 50: ...uter or concentrator with a Cisco RPS connector installed you must order a power adapter plate that provides compatibility and must install the plate in place of your existing power supply If you need to order a power adapter plate for your router or concentrator see Table 3 2 which lists adapter plates and corresponding product order numbers Contact Cisco Customer Service at 800 553 6387 408 526 ...

Page 51: ...er warnings below We recommend that you disconnect all power before beginning Note If you want to connect an additional external device to a Cisco RPS that is already powered up you can do so without interrupting power to the Cisco RPS or any other connected external devices Be sure to connect your cable to the Cisco RPS first and then to the external device However in a redundant with reboot conf...

Page 52: ...gs that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device...

Page 53: ... cable for full redundancy is not supported The HP 10BASE T Hub 16M does not support redundancy with reboot and does not support use of the Y cable for full redundancy To connect hubs to the Cisco RPS perform these steps Step 1 Disconnect the AC power cord on the hub Step 2 Connect one end of the one to one cable to the Cisco RPS connector on the hub rear panel For connector locations see Figure 4...

Page 54: ...er cable to either or both of the power connectors Use the cable locks on the Cisco RPS to lock the cables in place See Figure 4 4 RATING 100 127 200 240 V 2A 1A 50 60 Hz CONSOLE UP MEDIA MODULE DOWN DC INPUT DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 6A 12V 1A AC power connector Cisco RPS connector 28729 29090 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz...

Page 55: ...p 6 If you are using the redundant with reboot configuration not recommended power up the switch by connecting the hub AC power cord to an AC power outlet Note If you use the redundant with reboot configuration always power up the hub before you power up the Cisco RPS Step 7 Power up the Cisco RPS There is one power switch for each AC input power module Make sure that the power switch is in the ON...

Page 56: ...xternal device does not power up refer to Chapter 5 Troubleshooting the Cisco RPS Connecting Switches The Catalyst 1900 series and Catalyst 2820 series switches and the Catalyst 2900 series and Catalyst 3500 series XL switches can use One to one cable for quasi redundancy or One to one cable with the switch AC power cable connected for redundancy with reboot not recommended To connect switches to ...

Page 57: ... 6 through Figure 4 12 Figure 4 6 Catalyst 1900 Switch Rear Panel Figure 4 7 Catalyst 2820 Switch Rear Panel 29087 DC INPUT FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 6A 12V 1A AUI CONSOLE RATING 100 127V 0 6A 200 240V 0 3A 50 60Hz AC power connector Cisco RPS connector DC INPUTS RATING 100 127 200 240 V 2 0A 1 0A 50 60Hz AUI CONSOLE PORT 28730 AC power connector Cisco RPS connector DC INPUTS ...

Page 58: ...nel Figure 4 9 Catalyst 2912M XL and Catalyst 2924M XL Switch Rear Panel 28731 Cisco RPS connector AC power connector RATING 100 127 200 240V 1 0A O 5A 50 80HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 9A 12V 0 5A CONSOLE 28732 Cisco RPS connector AC power connector CONSOLE DC INPUT DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 24A 12V 1 0A RATING 100 120 200 240V 2 0A 1 ...

Page 59: ...power connector Cisco RPS connector DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 3 3V 14A 12V 3A CONSOLE DC INPUT RATING 100 127 200 240V 1 0A 0 5A 50 60HZ 28733 AC power connector Cisco RPS connector DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 5V 24A 12V 5A RATING 100 127 200 240V 1 0A 0 5A 50 60HZ CONSOLE 28734 AC power connector Cisco RPS connector DC INPUTS FOR REMOTE POWER ...

Page 60: ...ctor as shown in Figure 4 13 Figure 4 13 Connecting the One to One Cable to the Cisco RPS Step 4 On the Cisco RPS rear panel connect an AC power cable to either or both of the power connectors Use the cable locks on the Cisco RPS to lock the cables in place See Figure 4 14 29090 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPU...

Page 61: ...f you are using the redundant with reboot configuration not recommended power up the switch by connecting the switch AC power cord into an AC power outlet Note If you use the redundant with reboot configuration always power up the switch before you power up the Cisco RPS Step 7 Power up the Cisco RPS There is one power switch for each of the AC input power modules Make sure that the power switch f...

Page 62: ...nal device does not power up refer to Chapter 5 Troubleshooting the Cisco RPS Note If you are using a Cisco RPS with a revision level lower than Z3 with a Catalyst 3508G or a Catalyst 3548 XL switch the switch RPS LED and the RPS DC LED might display amber normally indicating Cisco RPS malfunction even when the Cisco RPS is functioning properly The LEDs display correctly for Cisco RPS revision lev...

Page 63: ...pply If you need to order a power adapter plate see Table 3 1 on page 3 5 which lists adapter plates and corresponding product order numbers Contact Cisco Customer Service at 800 553 6387 or 408 526 7209 for ordering information See also the Obtaining Documentation section on page xviii Device specific instructions for installing the Cisco RPS adapter plate are shipped with the plate and are also ...

Page 64: ...nt 1 2 0 6A Watts 40W SEE MANUAL BEFORE INSTALLATION SERIAL 1 SERIAL 0 CONN CONN WIC 2A S SEE MANUAL BEFORE INSTALLATION SERIAL 1 SERIAL 0 CONN CONN WIC 2A S Cisco 2611 W0 AUX CONSOLE ETHERNET 0 ACT LINK LINK 11751 Cisco RPS connector On off switch 2E 2W W1 1 ETHERNET 1 ETH 1 ETHERNET 0 EN AUI WO ACT LNK ACT LNK ACT SERIAL BRI NT1 B1 B2 NT1 2E 2W W1 ETHERNET 0 AUI EN ACT LNK ACT LNK DO NOT INSTALL...

Page 65: ...re 4 20 Cisco 4000 Series Router Rear Panel 12277 INPUT 100 240VAC 50 60HZ 3 0 1 5 AMPS 2E 2W W1 ETHERNET 1 ETHERNET 0 EN AUI WO ACT LNK ACT LNK ACT SERIAL BRI NT1 B1 B2 NT1 2 3 1 2E 2W W1 STP ETHERNET 0 AUI EN ACT LNK ACT LNK DO NOT INSTALL WAN INTERFACE CARDS WITH POWER APPLIED ACT SERIAL SEE MANUAL BEFORE INSTALLATION ETHERNET 1 Cisco RPS connector On off switch 11750 Cisco RPS connector On off...

Page 66: ...e other end of the one to one or Y cable to the rear panel connector on the Cisco RPS as shown in Figure 4 22 and Figure 4 23 Figure 4 22 Connecting a One to One Cable for Quasi Redundant Power 12212 Cisco RPS connector On off switch SERIAL 1 CONSOLE AUX P O E R W AVM 1 2 3 4 5 6 SERIAL 0 ETHERNET 0 29090 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OU...

Page 67: ...dant Power Step 4 On the rear panel of the Cisco RPS connect an AC power cable to either or both of the power connectors Use the cable locks on the Cisco RPS to lock the cables in place See Figure 4 24 Figure 4 24 Connecting the AC Power Cables to the Cisco RPS 29089 AC INPUT 1 100 200 V 50 60 Hz 10 5 A 1000 W AC INPUT 2 100 200 V 50 60 Hz 10 5 A 1000 W DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPU...

Page 68: ...f the AC input power modules Make sure that the power switch for each connected AC cable is in the ON position See Figure 4 25 Figure 4 25 Powering Up the Cisco RPS Step 7 Power on the router or concentrator by pressing the power switch to the ON position The Cisco RPS is on and provides power to the external device in 10 to 15 seconds The Cisco RPS is working properly when all its front panel LED...

Page 69: ... page 5 14 This chapter contains the following sections Reading the LEDs page 5 1 Displaying Status page 5 5 Error Messages on Cisco 2600 Series and Cisco 3620 Cisco 3640 and Cisco 3725 Routers page 5 6 Replacing an External Device page 5 13 Getting Technical Support page 5 14 Reading the LEDs The LEDs on the front panel of the Cisco RPS see Figure 5 1 display the current operating condition of th...

Page 70: ...LEDs that show the operating condition of the Cisco RPS Refer to the installation guide that accompanied the device for detailed information about the LEDs Table 5 1 lists symptoms indicating a problem along with possible causes and suggested corrective actions Figure 5 1 Cisco RPS LEDs DC STATUS 1 2 3 4 H9629 AC status LEDs DC status LEDs Fan and temp LEDs FAN TEMP ...

Page 71: ...ing properly The LEDs display correctly for Cisco RPS revision level Z3 or later The label on the bottom of the Cisco RPS shows the revision level The DC status LED numbers correspond to the DC output connectors on the Cisco RPS rear panel Check the LEDs to determine which connector is affected Note The following steps power down the external device if it is not already down 1 Disconnect the corre...

Page 72: ...utlet is receiving power If the failure persists one of the AC output modules has failed and the Cisco RPS needs to be replaced Contact your Cisco representative or reseller FAN LED is amber One of the fans has failed The remaining fans switch to full speed to keep the Cisco RPS cool The Cisco RPS continues to operate with a single fan failure To correct the failure replace the Cisco RPS Contact y...

Page 73: ...16M Catalyst 1900 series and Catalyst 2820 switches Catalyst 2900 series and Catalyst 3500 series XL switches Cisco 2500 series and Cisco 4000 series routers and Cisco MC3810 multiservice concentrators The show env command available in Cisco IOS Releases 11 2 7 and later releases provides an environmental status of the Cisco RPS A sample display follows router show env Power Supply Redundant Power...

Page 74: ... DC Failure LED status DC LED 1 2 3 or 4 is amber Note The DC LED is always amber for 10 to 15 seconds after the DC output module has been connected and the external device has been powered on Console Error Message When an external device console monitor screen displays the Cisco IOS software prompt routername or routername System detected Redundant Power Supply DC FAIL condition The Cisco IOS sof...

Page 75: ...ow to Correct Error Check the DC LEDs on the front panel of the Cisco RPS to determine which cable is loose or if the module has failed and try the corrective actions described in Table 5 1 Console Message Issued Upon Correction of Error When an external device console monitor screen displays the Cisco IOS software prompt routername or routername Redundant Power Supply DC condition is now normal W...

Page 76: ...been turned off or has been disconnected or has failed See Table 5 1 for details The Cisco IOS software checks the condition every 30 seconds If the condition still exists the error message reappears SNMP Trap Issued Upon Error ciscoEnvMonRedundantSupplyNotification is generated The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState The value of ciscoEnvMonSupplyState is...

Page 77: ... Cisco IOS software prompt routername or routername System detected Redundant Power Supply THERMAL FAIL condition The Cisco IOS software checks the condition once every 30 seconds If the condition still exists the error message reappears When an external device console monitor screen displays the ROMMON prompt rommon System Environmental Interrupt WARNING REDUNDANT POWER SUPPLY THERMAL BIT IS ASSE...

Page 78: ...ommon no console message is issued when the error is corrected SNMP Trap Issued Upon Correction of Error ciscoEnvMonRedundantSupplyNotification is generated The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState The value of ciscoEnvMonSupplyState is a warning Temperature Error LED status TEMP LED is amber Console Error Message When an external device console monitor scr...

Page 79: ...d correct the temperature setting if it is above 40o C Check the front and rear panels of the Cisco RPS to make sure they are clear of any obstructions If the error message persists replace the Cisco RPS Console Message Issued Upon Correction of Error When an external device console screen displays the Cisco IOS software prompt routername or routername Redundant Power Supply THERMAL condition is n...

Page 80: ...ror message reappears Note It is not a multiple failure when two or more DC output modules have failed When an external device console screen displays the ROMMON prompt rommon The message will vary depending on the mix of failures Error Description The Cisco RPS has two or more failures of any of the previous types SNMP Trap Issued Upon Error ciscoEnvMonRedundantSupplyNotification is generated The...

Page 81: ...rning Replacing an External Device If an external device hub switch router or concentrator that is receiving power from the Cisco RPS fails you can replace it without powering down the Cisco RPS or interrupting power to any other external devices Follow these steps to replace a failed external device that is connected to the Cisco RPS Note Do not power down the Cisco RPS Step 1 Power down the exte...

Page 82: ...n off switch to the ON position to power up the device The new external device powers up in 10 to 15 seconds Getting Technical Support If you cannot locate the source of the problem refer to the information packet publication that shipped with your Cisco RPS for information about how to contact technical support Before you contact technical support have the following information ready Chassis seri...

Page 83: ...age temperature 4 to 149 F 20 to 65 C Operating humidity 10 to 85 noncondensing Storage humidity 5 to 95 noncondensing Operating altitude Up to 10 000 ft 3 000 m Storage altitude Up to 15 000 ft 4 570 m Normal operating noise level 48 dBa Power Requirements Nominal input voltage Current Frequency Absolute maximum input 100 to 240 VAC autoranging 10A maximum 50 to 60 Hz 1000W Output voltage maximum...

Page 84: ...L 3654 01 For agency approval and compliance information refer to the Regulatory Compliance and Safety Information document that accompanied the Cisco RPS Physical Dimensions Weight 27 25 lb 12 36 kg Dimensions H x W x D 3 44 x 17 5 x 16 in 8 73 x 44 45 x 40 64 cm Table A 1 Specifications continued ...

Page 85: ...atalyst 3500 series XL switches connecting 4 6 Caution symbol meaning of xi Cisco com xviii Cisco 1516M hub connecting 4 2 Cisco 2500 series routers connecting 4 13 Cisco 2600 series routers connecting 4 13 Cisco 3620 and Cisco 3640 routers connecting 4 13 Cisco 3725 routers connecting 4 13 Cisco 4000 series routers connecting 4 13 Cisco MC3810 multiservice concentrators connecting 4 13 connecting...

Page 86: ... 4 13 Cisco MC3810 multiservice concentrators 4 13 FastHub 400 series hubs 4 2 HP 10BASE T Hub 16M 4 2 external devices replacing 5 13 F FAN LED 1 11 FastHub 300 series hubs connecting 4 2 features RPS 1 1 front panel Cisco RPS 1 8 fully redundant configuration 1 5 H HP 10BASE T Hub 16M connecting 4 2 humidity A 1 I installation 2 3 L LEDs all green 1 9 5 1 description and corrective action 5 3 on...

Page 87: ...8G XL switch 4 9 Catalyst 3512 and 3524 XL switch 4 9 Catalyst 3548 XL switch 4 9 Cisco 1516M hub 4 3 Cisco 2500 series router 4 14 Cisco 2600 series router 4 14 Cisco 3620 router 4 14 Cisco 3640 router 4 15 Cisco 4000 series router 4 15 Cisco MC3810 multiservice concentrator 4 16 Cisco RPS 1 9 FastHub 400 series hub 4 4 HP 10BASE T Hub 16M 4 3 redundant with reboot configuration to 1 6 S safety p...

Page 88: ...Index IN 4 Cisco Redundant Power System Hardware Installation Guide OL 3654 01 U upgrade kits 3 2 3 6 V voltage input A 1 W warnings installation 2 1 Y Y cables 3 2 ...

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