TABLE: CUSTNTWK
59
59
59
(CALLANSWR Y Y Y Y Y Y Y Y Y Y Y Y Y) (CALLREL Y Y Y)
(CALLNAME Y Y Y Y Y) $
ACDEVENT11$ ACDEVENT (CALLQUED Y Y Y Y Y Y Y Y Y Y)
(CALLOFFR Y Y Y Y Y Y Y Y Y Y Y) (CALLANSWR Y Y Y Y Y Y Y Y Y Y
Y) (CALLREL Y Y Y Y Y) (AGTLGDIN Y Y Y)
(AGTLGDOUT Y Y) (AGTREADY Y Y) (AGTNREADY Y Y N) (LOBEVENT
Y Y Y)
(EMKEVENT Y Y Y Y Y Y) $
TPCC11$ TPCC (CONSULTEV Y) (CONFEVNT Y) (TRANSFEREV Y)
(ANSWCALL ) (RELSCALL Y) (HOLDCALL ) (UNHOLDCALL )
(CALLUNHELD Y) (ADDPTY Y Y Y Y) (CONFPTY Y)
(DROPPTY Y Y) (TRANPTY Y) (MAKECALL Y Y) $
RESOURCE11$ RESOURCE (ACDQUERY ) (APPSTQRY Y Y Y Y Y)$
ACDEVENT_ALL ACDEVENT (CALLQUED Y Y Y Y Y Y Y Y Y Y)
(CALLOFFR Y Y Y Y Y Y Y Y Y Y Y) (CALLANSWR Y Y Y Y Y Y Y Y Y Y
Y) (CALLREL Y Y Y Y Y) (AGTLGDIN Y Y Y)
(AGTLGDOUT Y Y) (AGTREADY Y Y) (AGTNREADY Y Y N) $
TPAC36_ALL TPAC (LOGINAGT Y Y N) (LOGOUTAGT Y) (READYAGT
Y) (NREADYAGT Y Y) $
A.7.
TABLE: SCAIPROF
PROFKEY PROFILE
LINKSET1 1 (CTXEVENT10$) (ACDEVENT36$) (ROUTING35$)
(TPCC09$) (RESOURCE11$) (TPAC36$) (CALLINIT07$) (SCAI3WC09$)
(SCAIMWTI07$) (DNQUERY07$) (SCAICC08$) (TPQC10$) (ICCM10$) $
Notes
:
1.
PROFKEY must match LINKSET assigned in table SCAICOMS.
Also assign a unique SERVICE ID in the range of 0-255. If this is the
1st SCAI Profile us 1. The Service ID must match the Service ID
assigned in the Cisco PG.
2.
PROFILE is a list of valid Sub-Service Profile Names from those
defined in table SCAISSRV. Enter as many Sub-Service Names as
required by the Cisco PG, provided each belongs to a different Unified
ICM Category. (i.e. cannot assign CTXEVENT07 and CTXEVENT10
to the same PROFKEY.) The Sub-Service Profile Names determine
what messages are associated with the LINKSET and CompuCALL
Link.
A.8.
TABLE: CUSTNTWK
CUSTNAME NETNAME NETGID DNREVXLA OPTIONS
CORPCTX PUBLIC 10 $ (CLID OFFNET) (ECM ) $
Notes
:
Summary of Contents for NORTEL DMS-100
Page 6: ......
Page 10: ...x Preface x ...
Page 16: ......
Page 31: ...CompuCALL Server 31 31 31 Figure 7 ACD Link Setup ...
Page 51: ...51 4 Eicon Card Configuration This chapter describes the Eicon Card Configuration ...