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Appendix A: DMS100 Switch Datafill Example
60
1.
This table associates the ECM option with the Customer Group Name.
2.
The CUSTNAME must match the name assigned in table BGDATA.
3.
The NETGID is a unique number from 1-4096. This number should
match is all DMS’s that are associated with this Customer. This must
match the Network Note ID assigned in the Cisco PG.
4.
The CLID option can be configured based on the needs of Pacific Bell
and the Customer.
5.
The ECM option must be defined.
A.9.
TABLE: ACDGRP
ACDNAME CUSTGRP ACDRNGTH THROUTE NSROUTE PRIOPRO
DBG MAXCQSIZ MAXWAIT ACDMIS MSQS DISTRING OBSWTONE
FRCNGTSV OPTIONS
COMPUCALL1 CORPCTX 24 IBNRTE 50 IBNRTE 81 0 N 30 1800 Y
PERIFR22 PERIKRDC N $
N NONE N N $
COMPUCALL2 CORPCTX 24 IBNRTE 79 IBNRTE 79 0 N 0 1800 Y
PERIFR22 PERIKRDC N
$ N NONE N N (ACDDISP 10) (SCAIREDIR 10 0 N) $
Note
:
ACD Groups that need option SCAI Redirect must have SCAIREDIR
option assigned. This option is associated with CompuCALL Messages
DV_CALL_RECEIVED_C and DV_CALL_REDIRECT.
Summary of Contents for NORTEL DMS-100
Page 6: ......
Page 10: ...x Preface x ...
Page 16: ......
Page 31: ...CompuCALL Server 31 31 31 Figure 7 ACD Link Setup ...
Page 51: ...51 4 Eicon Card Configuration This chapter describes the Eicon Card Configuration ...