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Check the Antenna (outdoor APs)

Outdoor MR units use an externally attached antenna. If installed incorrectly, this could be the cause of poor/unreliable mesh links.

• Confirm the

antenna type and radio band being used is correct on both ends of the link

.

• Confirm antennas are attached securely to the correct radios, i.e. the 5GHz antenna is connected to the 5GHz radio

posts or that an antenna is installed at all.

• Confirm antennas are oriented correctly based on their coverage patterns. Meraki antenna coverage patterns are in

the

datasheets

for each antenna model. For example, if a directional antenna is being used, make sure it is aiming

at its target with direct line of sight. If an omni antenna is used, verify it is at the correct elevation.

Packet Captures

When troubleshooting a mesh link, packet captures may be required in order to analyze traffic between APs. These promiscuous-mode packet captures must be
taken using

external monitoring stations

to effectively capture all nearby wireless traffic.

A monitor should be placed near each AP, and configured to capture packets on the channels being used for the mesh link. Once the packet captures been
gathered, they can be used to identify the issue, or provide helpful troubleshooting information for

Cisco Meraki Support

.

Figure 11: In this example, the gateway and repeater on are channel 1. Therefore, a monitor is placed near each AP and configured to capture on
channel 1.

Do not attempt to establish a mesh link between outdoor APs without external antennas installed, even if they are a few feet apart, the communication
may not be reliable.

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Summary of Contents for MERAKI MR66

Page 1: ... as a green icon in Dashboard In this state a repeater will Advertise SSIDs configured in Dashboard Allow clients to associate and pass traffic Update Dashboard with statistics and download its configuration Allow for full use of supported Live tools Normal Operation A working mesh connection is shown below Repeater Roberta has a 1 hop route to reach the Rosehill Pole gateway AP In this instance b...

Page 2: ...ng APs operating on channel 44 Figure 2 The repeater as listed in the mesh neighbors table of the gateway Figure 3 The repeater listing its 1 hop route to the gateway showing the gateway in its mesh neighbors table 2 ...

Page 3: ...a repeater can be seen by toggling the Connectivity graph on the AP details page Place the mouse pointer over the colored lines on the graph to view the timeframe of mesh connectivity status changes Check for Mesh Neighbors If two APs operate on the same channel and are within range of each other they can become mesh neighbors Mesh neighbors exchange mesh route information allowing repeaters to di...

Page 4: ...sh connectivity issues check the mesh route table on that AP s details page under Wireless Monitor Access points The repeater experiencing issues in Dashboard For each route reported there should be a mesh neighbor one hop away Since the repeater will communicate directly with those APs to get online it is important to ensure that those routes are healthy After determining which AP is the repeater...

Page 5: ...t provides an example of how to compare the channel information using the details page of both APs Additionally the channel and transmit power configuration on the Radio settings page should be also be verified Figure 8 Two APs each AP is set to a different 2 4GHz channel and the transmit power is off These devices will not mesh Figure 9 Two APs manually configured to use channel 36 with a transmi...

Page 6: ... spectrum Check this page to find any indications of high channel utilization If there is high utilization on certain channels a manual channel adjustment may be necessary Physical Inspection If an offline repeater is not showing up as a mesh neighbor of nearby APs there may be a physical issue that requires on site troubleshooting In particular it may be necessary to spot check mesh APs for signs...

Page 7: ...s used verify it is at the correct elevation Packet Captures When troubleshooting a mesh link packet captures may be required in order to analyze traffic between APs These promiscuous mode packet captures must be taken using external monitoring stations to effectively capture all nearby wireless traffic A monitor should be placed near each AP and configured to capture packets on the channels being...

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