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Data Sheet 

All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 

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Ethernet Switch 

Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100BASE-T 
Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone 
and a colocated PC. System administrator can designate separate VLANs (802.1Q) for the 
PC and phone, providing improved security and reliability of voice and data traffic. 

Headset Port 

Dedicated headset port eliminates the need for a separate headset amplifier and allows the 
handset to remain in its cradle, making headset use simpler. Both wideband (G.722) and 
narrowband headsets are supported. 

Volume Control 

Provides easy decibel-level adjustments for the speakerphone, handset, headset, and 
ringer. The handset is hearing aid-compatible. Additional volume control gain can be 
achieved using an inline handset amplifier. 

Adjustable Foot-Stand 

Stand is adjustable from flat to 60 degrees to provide optimum display viewing and 
comfortable use of all buttons and keys. The foot-stand is keyed to match standard wall-jack 
configurations for wall mounting. Optional wall-mount brackets are also offered. 

Expansion Module Support 

An optional add-on module, the Cisco Unified IP Phone Expansion Module 7914, provides 
14 additional buttons for programming directory numbers or speed dials. Up to two 
expansion modules can be used.  

Multiple Ring Tones 

More than 24 defined user-selectable ring tones are available. Ring tones may also be 
personalized through use of the Cisco Unified Phone Application Suite.  

Americans with Disabilities 
Act (ADA) Features 

Handset is hearing aid-compatible and meets Federal Communications Commission (FCC) 
loudness requirements for the Americans with Disabilities Act (ADA). Section 508 loudness 
requirements can be achieved using industry-standard inline handset amplifiers such as 
Walker Equipment W-10 or CE-100 amplifiers. Dial pad is also ADA-compliant. 

Quality of Service 
(QoS) Options 

Supports differentiated services code point (DSCP) and 802.1Q/p standards. 

Security 

Positive device identity through X.509v3 Certificates, digitally signed images, 
cryptographically secure provisioning, and secure signaling and secure media with AES-
128. The phone also contains an 802.1X supplicant and supports EAPOL pass-through.  

Language Support 

Built-in support for more than 30 languages (dependent on Cisco Unified Communications 
Manager version). 

Configuration Options 

IP address assignment can be statically configured or configured through the DHCP client. 

Table 2. 

Cisco Unified IP Phone 7962G Product Specifications 

Specification 

Description 

Dimensions (H x W x D) 

8.2 x 10.5 x 6 in. (20.32 x 26.67 x 15.24 cm) 

Weight 

3.5 lb (1.6 kg) 

Phone-Casing Composition 

Acrylonitrile butadiene styrene (ABS) plastic in textured dark gray color with silver bezel 

Power 

Supports IEEE 802.3af PoE (Class 2). Also supports Cisco Prestandard Power over 
Ethernet (PoE), allowing powering from any of the Cisco Inline Power-capable blades and 
boxes, plus Cisco midspan. 48VDC is required; it can be supplied locally at the desktop 
using an optional AC-to-DC power supply (part number CP-PWR-CUBE-3=) or power 
injector (CP-PWR-INJ=). Local power options require a corresponding AC country cord (see 
Table 6). 

Phone Software Requirements  Supported in 8.3(2) and greater 

Call Control compatibility  

Supported in Cisco Unified Communications Manager Versions 4.1(3)sr5b, 4.2(3)sr2b, 
4.3(1), 5.1.1(b), 5.1(2), 6.0(1) and greater 

Supported in Cisco Unified Communications Express and SRST Version 4.1 

Signaling Protocols  

Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) with Cisco call 
control  

Table 3. 

Temperature Ratings 

Temperature Variable 

Description 

Operating Temperature 

32 to 104°F (0 to 40°C) 

Relative Humidity 

10 to 95% (noncondensing) 

Storage Temperature 

14 to 140°F (–10 to 60°C) 

Certifications—Compliance and Safety 

Refer to the following link: 

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7960/iphrcsi3.htm

Summary of Contents for 7962G - Unified IP Phone VoIP

Page 1: ...ycle services flexible deployment and outsourced management options and third party applications The Cisco Unified IP Phone 7962G Figure 1 is a full featured IP phone with speakerphone and handset designed for wideband audio It is intended to meet the needs of managers and administrative assistants It has six programmable backlit line feature buttons and four interactive soft keys that guide you t...

Page 2: ...on codecs are supported see Q A for details Speakerphone Full duplex speakerphone with acoustic echo cancellation Messages Key Provide direct access to voicemail Directories Key Ready access to missed received or placed calls plus intercom history and directories Incoming messages are identified and categorized on the display allowing users to quickly and effectively return calls using direct dial...

Page 3: ... such as Walker Equipment W 10 or CE 100 amplifiers Dial pad is also ADA compliant Quality of Service QoS Options Supports differentiated services code point DSCP and 802 1Q p standards Security Positive device identity through X 509v3 Certificates digitally signed images cryptographically secure provisioning and secure signaling and secure media with AES 128 The phone also contains an 802 1X supp...

Page 4: ...wer cord CP PWR CUBE 3 is compatible with and can replace CP PWR CUBE 2 CP PWR INJ Single port midspan power injector with integrated power supply specifically designed and tested for use with all Cisco Unified IP Phones May be used as an alternative to the existing Cisco phone local power adapter CP PWR CUBE 3 and can support a maximum distance of 100 meters between an unpowered switch and a Cisc...

Page 5: ...ent services simplify day to day operations and optimization services enhance solution performance as your business needs change For More Information For more information about the Cisco Unified IP Phone 7962G visit http www cisco com en US products hw phones ps379 index html or contact your local account representative Printed in USA C78 418620 02 04 09 ...

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