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Data Sheet 

All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 

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Figure 2.    Close-Up of Display and Lighted Line Keys 

 

Features and Benefits 

The Cisco Unified IP Phone 7962G is designed to grow with your organization and enhancements 

to your system capabilities. The dynamic feature set allows the phone to keep pace with your 

requirements through regular software updates. Firmware changes can be downloaded from 

Cisco.com. No hands-on moves and changes are required with the phone—you can simply pick up 

the phone and move to a new location anywhere on your network. The Cisco Unified IP Phone 

7962G also provides many accessibility features. Table 1 lists the phone’s features. 

Table 1. 

Cisco Unified IP Phone 7962G Features 

Feature 

Description/Benefit 

Display 

5-inch (12.5 cm), high-resolution (320 x 222), graphical monochrome 4-bit grayscale display. 
Allows for greater flexibility of features and applications, and significantly expands the 
information viewed when using features such as Services, Information, Messages, and 
Directory. Display also supports localization requiring double-byte Unicode encoding for 
fonts. 

Wideband Audio 

Support for wideband (G.722 codec, adherence to TIA 920), including handset, headset, 
and speakerphone (see Q&A for details). 

Codec Support 

G.711a, G.711µ, G.729a, G.729ab, G.722, and iLBC audio compression codecs are 
supported (see Q&A for details). 

Speakerphone 

Full-duplex speakerphone with acoustic echo cancellation. 

Messages Key 

Provide direct access to voicemail. 

Directories Key 

Ready access to missed, received or placed calls (plus intercom history and directories). 
Incoming messages are identified and categorized on the display, allowing users to quickly 
and effectively return calls using direct dial-back capability. Corporate directory integrates 
with the Lightweight Directory Access Protocol Version 3 (LDAP3) standard directory. 

Settings Key 

Allows user to adjust display contrast, select background images (if available), and select 
ringer sounds through the User Preference menu. Network Configuration preferences also 
can be set up (usually by the system administrator). Configuration can be set up either 
automatically or manually for Dynamic Host Control Protocol (DHCP), Trivial File Transfer 
Protocol (TFTP), Cisco Unified Communications Manager, and backup Cisco Unified 
Communications Manager instances. Other available Settings submenus include Device 
Configuration, Security Configuration, and Model Information. 

Services Key 

Allows users to quickly access diverse information such as weather, stocks, quote of the 
day, or any Web-based information using XML. 

Help Button 

Online Help gives users information about the phone keys, buttons, and features.  

Speakerphone, Mute, 
and Headset Buttons 

Speakerphone includes Speaker On/Off, Microphone Mute, and Headset buttons that are lit 
when active. For added security, the audible dual tone multifrequency (DTMF) tones are 
masked when the speakerphone mode is used. 

Summary of Contents for 7962G - Unified IP Phone VoIP

Page 1: ...ycle services flexible deployment and outsourced management options and third party applications The Cisco Unified IP Phone 7962G Figure 1 is a full featured IP phone with speakerphone and handset designed for wideband audio It is intended to meet the needs of managers and administrative assistants It has six programmable backlit line feature buttons and four interactive soft keys that guide you t...

Page 2: ...on codecs are supported see Q A for details Speakerphone Full duplex speakerphone with acoustic echo cancellation Messages Key Provide direct access to voicemail Directories Key Ready access to missed received or placed calls plus intercom history and directories Incoming messages are identified and categorized on the display allowing users to quickly and effectively return calls using direct dial...

Page 3: ... such as Walker Equipment W 10 or CE 100 amplifiers Dial pad is also ADA compliant Quality of Service QoS Options Supports differentiated services code point DSCP and 802 1Q p standards Security Positive device identity through X 509v3 Certificates digitally signed images cryptographically secure provisioning and secure signaling and secure media with AES 128 The phone also contains an 802 1X supp...

Page 4: ...wer cord CP PWR CUBE 3 is compatible with and can replace CP PWR CUBE 2 CP PWR INJ Single port midspan power injector with integrated power supply specifically designed and tested for use with all Cisco Unified IP Phones May be used as an alternative to the existing Cisco phone local power adapter CP PWR CUBE 3 and can support a maximum distance of 100 meters between an unpowered switch and a Cisc...

Page 5: ...ent services simplify day to day operations and optimization services enhance solution performance as your business needs change For More Information For more information about the Cisco Unified IP Phone 7962G visit http www cisco com en US products hw phones ps379 index html or contact your local account representative Printed in USA C78 418620 02 04 09 ...

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