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Cisco IP Phone 7962 User Guide 

 

 

Transfer 

To send call to another number

 

With a caller is on the line:

 

 

Press 

Transfer

 softkey

 

 

Enter the destination extension number

 

 

You can speak privately before completing the 
transfer (optional)

 

 

Press 

Transfer 

softkey to complete the transfer 

or you may hang up

 

At a busy, no answer or misdial conditions: 

 

Press line key to return to your call

 

 

 

Call Forward 

To redirect incoming calls to another number 

 

Press the 

CFwAll

 softkey 

 

Enter the destination number OR 

 

 

Press 

Messages

 button to forward to voice 

message system  

 

To cancel:

 

 

Press 

CFwAll 

softkey

 

 

 

 

Conference 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

To establish a conference call with up to 

6

 

participants 

With a caller on the line: 

 

Press the 

More >

 

Confrn

 softkey (caller is 

placed on hold) 

 

Enter participant’s extension number 

 

Speak privately before joining the parties 

 

Press 

Confrn

 softkey to join all parties  

 

Repeat above steps to add additional parties 

During the conference call, press the

 More 

ConfList

 softkey to view or remove participants. The 

controller is indicated by 

*

 and has the ability to 

remove participants on the call by selecting 

Remove

 

softkey.

 

 

 

 

Summary of Contents for 7962

Page 1: ...1 Cisco IP Phone 7962 User Guide UNIVERSITY OF WINNIPEG 515 Portage Ave Winnipeg February 2011 ...

Page 2: ...Cisco IP Phone 7962 User Guide 2 Phone Model ...

Page 3: ...Cisco IP Phone 7962 User Guide 3 ...

Page 4: ...Cisco IP Phone 7962 User Guide 4 ...

Page 5: ...or Hold softkeys Placing Calls To place a call Lift handset and dial number OR To place new call when you already have active call press Hold softkey then New Call Use Navigation key to select Resume and Hold softkeys to toggle between the calls Dial 4 digits for internal calls Dial 8 number for external calls Dial 8 1 Long Distance number Redial To redial last number called Hold Press Redial soft...

Page 6: ...ll softkey Enter the destination number OR Press Messages button to forward to voice message system To cancel Press CFwAll softkey Conference To establish a conference call with up to 6 participants With a caller on the line Press the More Confrn softkey caller is placed on hold Enter participant s extension number Speak privately before joining the parties Press Confrn softkey to join all parties...

Page 7: ...softkey DND Do Not Disturb To turn off the ringer on your phone for incoming calls When phone is on hook Press DND softkey to turn rigner off To turn DND OFF Press DND softkey again Directory Directories button maintains a log of your missed placed and received calls as well as personal and corporate directory that you can dial from Press Directories button 1 Missed Calls 2 Received Calls 3 Placed...

Page 8: ...irectory To use personal and corporate directory and place calls to coworkers Press Directories button Scroll down to Corporate Directory entry Use keypad to enter either first or last name or extension number Press Search softkey Select Dial softkey to call number ...

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