Cisco 7962, User Manual

Page: 5 / 8

Cisco IP Phone 7962 User Guide
5
Call Operations
Answering Calls
To answer a call

Lift handset or press Speaker button (if enabled)

To answer a 2
nd
incoming call on that same line,
press Answer softkey (first call is automatically
put on hold).

To toggle between callers, use Navigation button
to select
Resume or Hold softkeys.
Placing Calls To place a call

Lift handset and dial number OR

To place new call when you already have active
call, press
Hold softkey then New Call . Use
Navigation key to select Resume and Hold
softkeys to toggle between the calls.

Dial 4 digits for internal calls

Dial 8 + number for external calls

Dial 8 1 + Long Distance number
Redial
To redial last number called
Hold

Press Redial softkey
To put callers on hold or resume calls

Press Hold softkey OR

Press Resume softkey to re-establish call