Cisco 521G - Unified IP Phone VoIP, User Manual

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Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls.
•
If you are placing a call while another call is active (using the same line), press the Hold button, and then press New Call
and enter the number.
• If you are dialing from the Setup , choose Call History and select Missed Calls, Received Call s, or Placed Calls .
•
If you are dialing on-hook, without a dial tone (predial), enter a number, then lift the handset go off-hook, press Dial , ,
or .
Note
Use the backspace (<<) soft key to erase digits that you enter incorrectly.
Additional Options—Place a Call
To place a call while another call is active (using a different line):
1.
Press the line button for a new line. The first call is automatically placed on hold.
2.
Enter a number.
Answer a Call
Use one of the following methods to answer a call:
•
Press to answer with a headset, if unlit. Or, if is lit, press Answer .
• Press to answer with the speakerphone or press Answer .
• Press Answer t o switch from a connected call to answer a new call, or, if the call is ringing on a different line, press the line
button.
•
Press Answer to answer a call using call waiting.
• Press DnD to send a call to your voice messaging system.
End a Call
Use one of the following methods to end a call:
• Hang up the handset or press EndCall .
• If you are using a headset, press . Or, to keep headset mode active, press EndCall .
•
If you are using a speakerphone, press or EndCall .
•
Press EndCall to hang up one call, and preserve another call on the same line. If necessary, remove the call from hold first.
Hold and Resume a Call
Engaging the Hold feature typically generates music or a beep to the caller.
To put a call on hold, use the following method:
1. Make sure the call you want to put on hold is highlighted.
2. Press the Hold button.
To remove a call from hold on the current line, use the following method:
1.
Make sure the appropriate call is highlighted.
2. Press Resume .
To remove a call from hold on a different line, press the appropriate line. If a single call is holding on this line, the call
automatically resumes. If multiple calls are holding, scroll to the appropriate call and press
Resume .
Mute a Call
With Mute enabled, you can hear other parties on a call and they cannot hear you. You can use Mute in conjunction with the
handset, headset, or a speakerphone.