A-5
VPN 3000 Series Concentrator Getting Started
78-15733-03
Appendix A Troubleshooting and System Errors
Command-line Interface Errors
Command-line Interface Errors
Table A-2 lists errors that might occur while using the menu-based Command-line Interface from a
console or Telnet session.
LED Indicators
LED indicators on the VPN Concentrator and its expansion modules are normally green. The usage
gauge LEDs are normally blue. LEDs that are amber or off might indicate an error condition. NA means
not applicable; that is, the LED does not have that state.
Contact TAC if any LED indicates an error condition.
Table A-2
VPN 3000 Concentrator Command-Line Interface Errors
Console Message
Problem
Possible Cause
Solution
ERROR:-- Bad IP
Address/Subnet
Mask/Wildcard
Mask/Area ID.
The system expected a
valid 4-byte dotted
decimal entry, and the
entry wasn’t in that
format.
•
You entered
something other
than a 4-byte dotted
decimal number.
You might have
omitted a byte
position, or entered
a number greater
than 255 in a byte
position.
•
You entered
0.0.0.0
instead of
an appropriate
address.
At the prompt, reenter a valid 4-byte dotted
decimal number.
ERROR:-- Out of Range
Value Entered. Try
Again.
The system expected a
number within a certain
range, and the entry was
outside that range.
•
You entered a letter
instead of a
number.
•
You entered a
number greater than
the possible menu
numbers.
At the prompt, reenter a number in the
appropriate range.
ERROR:-- The
Passwords Do Not
Match. Please Try
Again.
The entry for a
password and the entry
to verify the password
do not match.
•
You mistyped an
entry.
•
You entered either a
password or verify
entry, but not the
other.
At the Verify prompt, re-enter the password. If
the original password is incorrect, press
Enter
and re-enter both the password and the
verification at the prompts.
