Cisco 2801 - Integrated Services Router User Manual Download Page 122

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Troubleshooting Cisco 2800 Series Routers

OL-5789-01

System Messages

AUX/

PWR

Amber

Message:

%ENVMON-5-RPS_STATUS: RPS standby/faulty

Explanation:

Redundant power supply has failed or has gone into standby mode.

Recommended action:

Check the redundant power supply. If faulty, disconnect it from the router and contact your
Cisco technical support representative.

Note

The Cisco 2801 does not support RPS. This message is not applicable to the Cisco 2801.

AUX/

PWR

Green

Message:

%ENVMON-5-RPS_STATUS: RPS not available

Explanation:

Redundant power supply is connected to the router, but is not available to back up the internal
power supply.

Recommended action:

Message is informational only.

Note

The Cisco 2801 does not support RPS. This message is not applicable to the Cisco 2801.

AUX/

PWR

Green

Message:

%ENVMON-5-RPS_STATUS: RPS in use

Explanation:

The router is receiving power from the redundant power supply.

Recommended action:

Message is informational only.

Note

The Cisco 2801 does not support RPS. This message is not applicable to the Cisco 2801.

AUX/

PWR

Green

Message:

%ENVMON-5-RPS_STATUS: RPS ready/available

Explanation:

Redundant power supply is connected to the router and is powered up, but the router is not
receiving power from the redundant power supply.

Recommended action:

Message is informational only.

Note

The Cisco 2801 does not support RPS. This message is not applicable to the Cisco 2801.

Table 3

System Error and Recovery Messages (continued)

LED Type

LED Color

Message, Meaning, and Recommended Action

Summary of Contents for 2801 - Integrated Services Router

Page 1: ...ack page 12 Obtaining Technical Assistance page 12 Obtaining Additional Publications and Information page 14 Objectives These hardware documents provide you with comprehensive hardware related information about Cisco 2800 series integrated services routers including platform descriptions safety information site preparation chassis installation and interconnection power up initial configuration tro...

Page 2: ... series routers Preinstallation Requirements and Planning for Cisco 2800 Series Routers Describes safety recommendations site requirements and required tools and equipment and includes an installation checklist Port and Cable Information for Cisco 2800 Series Routers Provides information about cables needed to install your Cisco 2800 series router Chassis Installation Procedures for Cisco 2800 Ser...

Page 3: ...eries Routers Describes how to install or upgrade modules that are located internally within the router such as memory modules AIMs PVDMs and power supplies Removing and Installing CompactFlash Memory Cards in Cisco 2800 Series Routers Describes hardware installation procedures that do not require opening the chassis Table 1 Hardware Documentation for Cisco 2800 Series Routers Continued Topic Desc...

Page 4: ... te zijn van de bij elektrische schakelingen betrokken risico s en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd Opmerking BEWAAR DEZE INSTRUCTIES Varoitus TÄRKEITÄ TURVALLISUUTEEN LIITTYV...

Page 5: ...Dette varselssymbolet betyr fare Du befinner deg i en situasjon som kan forårsake personskade Før du utfører arbeid med utstyret bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer og du bør være kjent med vanlig praksis for å unngå ulykker For å se oversettelser av advarslene i denne publikasjonen se de oversatte sikkerhetsvarslene som følger med denne enheten Merk TA V...

Page 6: ...er dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor Se översättningarna av de varningsmeddelanden som finns i denna publikation och se de översatta säkerhetsvarningarna som medföljer denna anordning OBS SPARA DESSA ANVISNINGAR ...

Page 7: ... declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved elektr...

Page 8: ...8 Cisco 2800 Series Hardware Documents Introduction and Warnings OL 5808 01 Safety Warnings ...

Page 9: ...sive features and functionality For information that is beyond the scope of these documents or for additional information use the following resources Timesaver Make sure that you have access to the documents listed in Table 3 Some of these documents are available in print and all are on the World Wide Web If you need to order printed documents see the Obtaining Documentation section on page 11 ...

Page 10: ...are License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF Note You must have Adobe Acrobat Reader to view and print PDF files You can download the reader from Adobe s website http www adobe com Table 3 Related and Referenced Documents Cisco Product Document Title Cisco 2800 series r...

Page 11: ... 10 working days after receipt of a Return Materials Authorization RMA request Actual delivery times can vary depending on the customer location Cisco reserves the right to refund the purchase price as its exclusive warranty remedy To Receive a Return Materials Authorization RMA Number Contact the company from whom you purchased the product If you purchased the product directly from Cisco contact ...

Page 12: ...g Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 800 553 NETS 6387 Documentation Feedback You can send comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Docume...

Page 13: ...TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 5...

Page 14: ...stry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the quarterly publication from Cisco Systems designed to h...

Page 15: ...15 Cisco 2800 Series Hardware Documents Introduction and Warnings OL 5808 01 Obtaining Additional Publications and Information ...

Page 16: ...ogo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networkers Networking Academy Network Registrar PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet ...

Page 17: ...he fan replacement procedure disconnect the power and remove the cover as described in the Removing the Chassis Cover section on page 2 After you complete the fan replacement procedure install the chassis cover as described in the Installing the Chassis Cover section on page 13 Safety Warnings Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the...

Page 18: ...atement 1026 Removing the Chassis Cover Cisco 2811 series routers have a cover that lifts off after you slide it free from front panel Caution Do not under any circumstances tamper with or attempt to remove the safety shields protecting the WIC HWIC slots and connectors on the Cisco 2811 routers Removing the Cover from Cisco 2811 Routers To remove the chassis cover for a Cisco 2811 series router f...

Page 19: ...assis and does not go past the chassis and into the narrow slot See Figure 1 Caution Make sure that the tip of the screwdriver does not slide into the narrow vertical slot that is visible inside the square hole The tip of the screwdriver should rest on the metal tab just inside the chassis cover and to the right of the vertical slot Figure 1 Inserting the Screwdriver into the Side of the Chassis b...

Page 20: ...lide the cover toward the back of the chassis until it contacts a stop about 1 inch 25 mm The front edge of the cover should be free See Figure 3 Note After the cover is loosened as in Step 4 there may still be some friction to overcome as you complete the removal However do not use the screwdriver again as in Step 4 Step 6 Lift the cover free of the router chassis Figure 3 Cisco 2811 Router Cover...

Page 21: ... air flow Installing and Removing the Fans The router fans rest on the chassis base and have a wire that connects to the system board Before you remove or install a fan remove the chassis cover as described in the Removing the Chassis Cover section on page 2 Caution When you remove or install a fan always wear an ESD preventive wrist strap and ensure that it makes good contact with your skin Conne...

Page 22: ...ct the fan connector from the system board as shown in Figure 5 Figure 5 Disconnecting the System Fan Connector from the System Board Step 3 Remove the fan wire from the wire management clip which is located on the chassis base as shown in Figure 6 Figure 6 Removing the Fan Wire from the Wire Management Clip Step 4 Remove the fan by sliding it upward and then tilting it toward the chassis wall as ...

Page 23: ...Flat Blade Screwdriver for Added Leverage When Removing the Fan Figure 8 shows the fan being tilted away from the chassis to remove it Figure 8 Lifting and Tilting the Fan to Remove Step 5 Place the fan in an antistatic bag to protect it from ESD damage 170531 1 Lift the fan upward 2 Tilt the fan toward chassis 170498 2 1 2 ...

Page 24: ... blade screwdriver Step 1 Locate the fan to be removed See Figure 4 for the location of the fans Step 2 Disconnect the fan connector from the system board as shown in Figure 9 Figure 9 Disconnecting the Power Supply Fan Connector Step 3 Lift the ribbon cable to allow slack to remove the air baffle as shown in Figure 10 Note It is not necessary to disconnect the ribbon cable from the CompactFlash p...

Page 25: ...r baffle sides disengaging the baffle from the chassis base as shown in Figure 11 Figure 11 Removing the Air Baffle Step 5 Remove the fan wire from the wire management clip which is located on the chassis base as shown in Figure 6 Step 6 Remove the fan by placing a flat blade screwdriver at the base of the plastic fan housing and lifting the fan in a vertical position as shown in Figure 12 170511 ...

Page 26: ...t Blade Screwdriver to Lift the Fan Step 7 Disengage the fan from the side attachment slots and push the fan toward the center of the chassis and remove the fan as shown in Figure 13 Figure 13 Disengaging the Fan from the Side Attachment Slots Step 8 Place the fan in an antistatic bag to protect it from ESD damage 170513 170530 ...

Page 27: ...ur tabs shown in Figure 14 Note The fans have side attachment slots that are used to guide the fan into place See Figure 16 Figure 14 Positioning the Fan Caution Verify that the side attachment slots are not bent out of position when you instal the fan Misaligned side attachment slots will not properly secure the fan when in position Step 2 Insert the fan in the side attachment slots as shown in F...

Page 28: ... Removing the Fans Figure 15 Inserting the Fan Figure 16 Fan Inserted Step 3 Angle the fan into the locking tabs and verify that the fan has snapped into the locking tabs as shown in Figure 17 Figure 17 Angling the Fan Into the Locking Tabs 1 Side attachment slots 170518 1 1 170522 170519 ...

Page 29: ...abs onto the chassis base Gently squeeze the baffle so that the four bottom hooks can snap into the sheet metal hold downs Step 7 Power supply fan only Fold the ribbon cable below the sheet metal flange as shown in Figure 18 to prevent damage when installing the cover Figure 18 Ribbon Cable Orientation Note Verify that the power cable and ribbon cable have remained secure to the CompactFlash PCB a...

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Page 31: ... integrated call processing and voice mail The routers offer a wide variety of network modules and interfaces voice digital signal processor DSP slots high density interfaces for a wide range of connectivity requirements and sufficient performance and slot density for future network expansion requirements and advanced applications The Cisco 2800 series consists of four versions The Cisco 2801 rout...

Page 32: ...eatures of Cisco 2800 series routers including product identification built in interfaces modules memory LED indicators chassis ventilation and the internal clock Product Serial Number Location The serial number label for Cisco 2801 routers is located on the rear of the chassis along the bottom edge near the lower left corner See Figure 4 95902 Do Not Remove During Network Operation COMPACT FLASH ...

Page 33: ... is located on the rear of the chassis near the top right corner to the left of the CLEI label See Figure 5 Figure 5 Serial Number Location on the Cisco 2811 Router Note The serial number for Cisco 2811 routers is 11 characters long 117342 781 00286 01 SN AAANNNNXXXX SN AAANNN NXXXX 103962 781 00287 01 A ACT FE 0 1 PVDM1 PVDM0 AIM1 AIM0 FE 0 0 S SPEED A FDX A LINK A F S L A F S L S L O T 2 S L O T...

Page 34: ...age making it easier to look up multiple products End of sale products are clearly identified in results lists The tool streamlines the process of locating serial number labels and identifying products Serial number information expedites the entitlement process and is important for access to support services The Cisco Product Identification tool can be accessed at the following URL http tools cisc...

Page 35: ...d Interchangeable Modules Router Model External Modules In chassis slots Internal Modules Network Modules High Speed WAN Interface Cards HWICs ExtensionVoice Modules EVMs Advanced Integration Modules AIMs Packet Voice Data Modules PVDMs 1 1 Cisco 2800 series routers use PVDM II modules that are not compatible with Cisco 2600 series routers Cisco 2801 2 single wide HWIC or 2 double wide HWIC D 1 WI...

Page 36: ... 64 MB 128 MB 256 MB DIMM expansion slots 11 Default onboard memory 128 MB Maximum memory 384 MB 1 Cisco 2801 routers have 128 MB of SDRAM soldered onto the system board You can install a DIMM into the expansion slot to increase memory to the maximum of 384 MB Internal 4 MB flash memory External CompactFlash memory cards of the following optional sizes 64 MB default 128 MB Cisco 2811 Type ECC DDR ...

Page 37: ...VAC 2 A None AC input with IP phone power output 100 240 VAC 5 A 48 VDC 120 W Cisco 2811 AC input without IP phone power output 100 240 VAC 2 A None AC input with IP phone power output 100 240 VAC 4 A 48 VDC 160 W DC input without IP phone power output 24 60 VDC 8 A None Cisco 2821 AC input without IP phone power output 100 240 VAC 3 A None AC input with IP phone power output 100 240 VAC 8 A 48 VD...

Page 38: ...tes that the inline power supply is present LED is on When the inline power supply is not installed the LED is off If the power supply is working properly the LED is green If the power supply is not working properly the LED is amber indicating an inline power failure Front FE 0 Link Green On when the router is correctly connected to a local Ethernet LAN through Ethernet port 0 Front FE 0 100 Green...

Page 39: ...sh memory card Off Flash memory is not being accessed okay to eject the CompactFlash memory card Rear of chassis A ACT Blinking green or solid green Packet activity in FE or GE port Off No packet activity in FE or GE port F FDX Green FE or GE port is operating in full duplex mode Off FE or GE port is operating in half duplex mode S Speed 1 1 The Ethernet S Speed LED blinks only when the L Link LED...

Page 40: ...nd Preventive Maintenance Periodic inspection and cleaning of the external surface of the router is recommended to minimize the negative impact of environmental dust or debris on the router performance The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions Cleaning involves vacuuming of router air intake and exhaust vents Caution Fans are dynamic El...

Page 41: ...ssis Figure 7 shows the front panel of a Cisco 2801 router Figure 8 shows the back panel Figure 7 Front Panel of the Cisco 2801 Router Double wide HWICs can go into slots 0 and 1 and into slots 2 and 3 Note Slot 0 does not support PRI on T1 E1 VWICs only channel associated signaling CAS digital voice 1 Slot 0 VIC or VWIC for voice only 8 Auxiliary Power AUX PWR LED 2 Slot 1 WIC VIC VWIC or HWIC 9 ...

Page 42: ... 5 Universal serial bus USB ports 2 On Off switch 6 External CompactFlash memory card slot 3 Cisco redundant power supply connector covered if not used 7 LED indicators 4 Console and auxiliary ports 1 Input power connection 5 Universal serial bus USB ports 2 On Off switch 6 External CompactFlash memory card slot 3 Cisco redundant power supply connector covered if not used 7 LED indicators 4 Consol...

Page 43: ...ts 1 Screw holes for ground lug 5 High speed WAN interface card slot 1 2 Fast Ethernet port 0 0 6 High speed WAN interface card slot 2 3 Fast Ethernet port 0 1 7 High speed WAN interface card slot 3 4 High speed WAN interface card slot 0 8 Network module enhanced NME slot1 1 The network module slot is compatible with Cisco network modules of type NM network module and NME network module enhanced 9...

Page 44: ...rnal CompactFlash memory card slot 2 On Off switch 6 LED indicators 3 Console and auxiliary ports 7 Cisco redundant power supply connector covered if not used 4 Universal serial bus USB ports 1 Input power connection 5 External CompactFlash memory card slot 2 On Off switch 6 LED indicators 3 Console and auxiliary ports 7 Cisco redundant power supply connector covered if not used 4 Universal serial...

Page 45: ...rnet port 0 0 6 High speed WAN interface card slot 3 2 Gigabit Ethernet port 0 1 7 Extension voice module EVM slot 3 High speed WAN interface card slot 0 8 Network module enhanced NME slot1 1 The network module slot is compatible with Cisco network modules of type NM network module NME network module enhanced and NME X enhanced extended 4 High speed WAN interface card slot 1 9 Screw holes for grou...

Page 46: ...routers On these routers some slots are built into the chassis and have slot numbers that begin with 0 However it is possible to have other slots that are part of a network module or an extension voice module Those slots have slot numbers that begin with 1 or 2 respectively 1 Gigabit Ethernet port 0 0 6 High speed WAN interface card slot 3 2 Gigabit Ethernet port 0 1 7 Extension voice module EVM s...

Page 47: ...umbering on Cisco 2811 Cisco 2821 and Cisco 2851 Integrated Services Routers Port Location Interface Numbering Scheme Examples1 2 Built into the chassis front panel Interface type port usb 0 usb 1 Built into the chassis rear panel Interface type 0 port interface fa 0 x interface gi 0 x In an interface card HWIC HWIC D WIC VWIC VIC plugged directly into an HWIC slot in a chassis Interface type 0 in...

Page 48: ...hernet usb universal serial bus bri ISDN basic rate interface 2 The interfaces listed are examples only other possible interface types are not listed 3 Interface card slot numbers for double width HWIC D slots are 1 and 3 only 4 Specify the line number in the Cisco IOS CLI by using the interface number for the associated asynchronous serial interface 5 1 is the network module slot number in all Ci...

Page 49: ...950 EN 60950 1 AS NZS 60950 For detailed compliance information refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document Immunity compliance EN300386 EN55024 CISPR24 EN50082 1 EN61000 6 2 For detailed compliance information refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safet...

Page 50: ...one support System only IP phones DC 170 W 580 BTU hr 210 W 717 BTU hr 160 W 546 BTU hr 180 W 614 BTU hr Console and auxiliary ports RJ 45 connector Operating humidity 5 to 95 noncondensing Operating temperature 32 to 104 F 0 to 40 C Nonoperating temperature 4 to 149 F 20 to 65 C Noise level 47 dBA in normal ambient temperature 57 dBA in maximum ambient temperature Safety compliance UL 60950 CAN C...

Page 51: ...A CISPR22 Class A AS NZS 3548 Class A VCCI Class A EN 300386 EN61000 3 3 EN61000 3 2 For detailed compliance information refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document Table 10 Cisco 2811 Router Specifications continued Description Specification ...

Page 52: ...one support System only IP phones DC 280 W 955 BTU hr 310 W 1058 BTU hr 240 W 820 BTU hr 300 W 1024 BTU hr Console and auxiliary ports RJ 45 connector Operating humidity 5 to 95 noncondensing Operating temperature 32 to 104 F 0 to 40 C Nonoperating temperature 4 to 149 F 20 to 65 C Noise level 44 dBA in normal ambient temperature 52 dBA in maximum ambient temperature Safety compliance UL 60950 CAN...

Page 53: ...A CISPR22 Class A AS NZS 3548 Class A VCCI Class A EN 300386 EN61000 3 3 EN61000 3 2 For detailed compliance information refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document Table 11 Cisco 2821 Router Specifications continued Description Specification ...

Page 54: ...one support System only IP phones DC 280 W 955 BTU hr 370 W 1262 BTU hr 360 W 1128 BTU hr 300 W 1024 BTU hr Console and auxiliary ports RJ 45 connector Operating humidity 5 to 95 noncondensing Operating temperature 32 to 104 F 0 to 40 C Nonoperating temperature 4 to 149 F 20 to 65 C Noise level 44 dBA in normal ambient temperature 52 dBA in maximum ambient temperature Safety compliance UL 60950 CA...

Page 55: ...nformation document that accompanied the router EMC compliance FCC Part 15 ICES 003 Class A EN55022 Class A CISPR22 Class A AS NZS 3548 Class A VCCI Class A EN 300386 EN61000 3 3 EN61000 3 2 For detailed compliance information refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document Table 12 Cisco 2851 Router Specifications con...

Page 56: ... Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networkers Networking Academy Network Registrar PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are...

Page 57: ... Installation and Maintenance page 8 Note To see translations of the warnings that appear in this publication refer to the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that accompanies your router Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Safety Rec...

Page 58: ...is Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning The covers are an integral part of the safety design of the product Do not operate the unit without the covers installed Statement 1077 Follow these guidelines when working on equipment powered by electricity Locate the emergency power off switch in the room in which you are wo...

Page 59: ...ctrically connected to earth ground Wear an ESD preventive wrist strap ensuring that it makes good skin contact Connect the clip to an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground To guard against ESD damage and shocks the wrist strap and cord must operate effectively If no wrist strap is available ground yourself by touching a metal part of the chassis ...

Page 60: ...lity of environmentally caused shutdowns If you are currently experiencing shutdowns or an unusually high number of errors with your existing equipment these precautions may help you isolate the cause of the failures and prevent future problems Table 1 Power Requirements for Cisco 2800 Series Routers Router Power Source Input Power Input Voltage Tolerance Limits Cisco 2801 without IP phone power o...

Page 61: ...r use with a 19 inch rack or if specified in your order optional larger brackets for use with a 23 inch rack Note Brackets for a 23 inch rack are not available for Cisco 2801 routers The following information will help you plan your equipment rack configuration Allow clearance around the rack for maintenance Allow at least one rack unit of vertical space between routers Enclosed racks must have ad...

Page 62: ..._ Task Verified by Date Installation Checklist copied Background information placed in Site Log Site power voltages verified Installation site power check completed Required tools available Additional equipment available Router received Router quick start guide received Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document received Produ...

Page 63: ... install it If the final installation site will not be ready for some time keep the chassis in its shipping container to prevent accidental damage When you are ready to install the router proceed with unpacking it The router cables publications and any optional equipment you ordered may be shipped in more than one container When you unpack the containers check the packing list to ensure that you r...

Page 64: ...r NEC compliant chassis grounding AWG 18 1 mm2 or larger wire for EN IEC 60950 compliant chassis grounding For NEC compliant grounding an appropriate user supplied ring terminal with an inner diameter of 1 4 in 5 7 mm In addition depending on the type of modules you plan to use you might need the following equipment to connect a port to an external network Cables for connection to the WAN and LAN ...

Page 65: ...9 Preinstallation Requirements and Planning for Cisco 2800 Series Routers OL 5784 01 Required Tools and Equipment for Installation and Maintenance ...

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Page 67: ...ry port supports hardware flow control and the console port does not Flow control paces the transmission of data between a sending device and a receiving device Flow control ensures that the receiving device can absorb the data sent to it before the sending device sends more When the buffers on the receiving device are full a message is sent to the sending device to suspend transmission until the ...

Page 68: ...necting to a Console Terminal or Modem section on page 12 of the Cable Connection Procedures for Cisco 2800 Series Routers online document For cable and port pinouts refer to the Cisco Modular Access Router Cable Specifications online document on Cisco com Preparing to Connect to a Network When setting up your router consider distance limitations and potential electromagnetic interference EMI as d...

Page 69: ...ation on WAN interface cards refer to the Cisco Interface Cards Installation Guide For more information on network modules refer to the Cisco Network Modules Hardware Installation Guide These documents are accessible online at Cisco com Before you connect a device to a serial port you need to know the following Type of device data terminal equipment DTE or data communications equipment DCE you are...

Page 70: ... require external clocking from a CSU DSU or other DCE device Although manufacturing your own serial cables is not recommended because of the small size of the pins on the DB 60 serial connector cable pinouts are provided in the Cisco Modular Access Router Cable Specifications document Distance Limitations Serial signals can travel a limited distance at any given bit rate generally the slower the ...

Page 71: ... and BRI WAN interface cards are available with either an S T interface that requires an external Network Terminator 1 NT1 or a U interface that has a built in NT1 You can install the BRI modules in any available slot in the chassis Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON To avoid electric shock use caution when working near ...

Page 72: ...d Welcome to the Human Network are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel E...

Page 73: ...s Integrated Services Routers Regulatory Compliance and Safety Information document that accompanied this device Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning This unit is intended for installation in restricted access areas A restricted access area can be accessed only through the use of a special tool lock and k...

Page 74: ...2800 Series Routers For HWICs and VICs Installing Interface Cards in Cisco 2800 Series Routers Quick Start Guide Interface Cards for Cisco 1600 1700 2600 3600 and 3700 Series and Cisco 2800 Series Installing Interface Cards in Cisco 2800 Series Routers The chassis slots for network modules and interface cards are identified in Figure 1 Figure 2 Figure 3 and Figure 4 If the required network modules...

Page 75: ...dule enhanced NME slot1 1 The network module slot is compatible with Cisco network modules of type NM network module and NME network module enhanced 1 Gigabit Ethernet port 0 0 6 High speed WAN interface card slot 3 2 Gigabit Ethernet port 0 1 7 Extension voice module slot 3 High speed WAN interface card slot 0 8 Network module enhanced NME slot1 1 The network module slot is compatible with Cisco ...

Page 76: ... Routers online document For Internal Power Supplies The Replacing the Power Supply section of the Installing and Upgrading Internal Modules in Cisco 2800 Series Routers online document For Installing DRAM SDRAM or NVRAM The Installing and Removing DRAM DIMMs section of the Installing and Upgrading Internal Modules in Cisco 2800 Series Routers online document 1 Gigabit Ethernet port 0 0 6 High spe...

Page 77: ...hardware installation guide hw html For module and interface card compatibility information see the data sheet for each module and interface card Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 You can set any Cisco 2800 series router on a desktop or install it in a rack A Cisco 2811 router can also be mounted on a wall or other...

Page 78: ... the router in the following ways Center mounting Brackets attached in the center of the chassis with only the front panel facing forward This option is not available on Cisco 2801 routers Front mounting Brackets attached at the front of the chassis with the front panel facing forward Rear mounting Brackets attached at the rear of the chassis with the rear panel facing forward The brackets are sho...

Page 79: ...kets to the router chassis as shown in Figure 9 through Figure 11 using the screws provided Caution Do not overtorque the screws The recommended torque is 15 18 inch lb 1 7 2 0 N m Attach the second bracket to the opposite side of the chassis Use a number 2 Phillips screwdriver to install the bracket screws Caution Your chassis installation must allow unrestricted airflow for chassis cooling Figur...

Page 80: ...with every second pair of screw holes in the rack When the correct screw holes are used the small threaded holes in the brackets line up with unused screw holes in the rack If the small holes do not line up with the rack holes you must raise or lower the brackets to the next rack hole 95747 Bracket for 23 inch rack Bracket for 19 inch rack Use four screws on each side Bracket for 19 inch rack Brac...

Page 81: ...screw provided as shown in Figure 13 and Figure 14 On brackets for 2 rack unit high Cisco 2821 and Cisco 2851 routers you can attach the cable management bracket to either the upper or lower threaded hole on either the left or right rack mount brackets using the screw provided Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensur...

Page 82: ...placing a Cisco 2801 router on a desktop you must first install the four rubber feet that are supplied in the accessory kit They provide space for air circulation and antiskid protection Peel the rubber feet from the adhesive strip and stick them onto the features marked on the bottom of the chassis Warning To prevent personal injury or damage to the chassis never attempt to lift or tilt the chass...

Page 83: ...sco 2821 and Cisco 2851 routers on a wall is not recommended The following warning applies to Cisco 2811 routers Warning This unit is intended to be mounted on a wall Please read the wall mounting instructions carefully before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system State...

Page 84: ...ounting each bracket requires two wall anchors with washers Wall anchors and washers must be size 10 Caution The router must be mounted with the power connections oriented downward Failure to do so could present a fire hazard Figure 16 shows a typical wall mounted installation Figure 16 Mounting the Chassis on the Wall After the router is installed you must connect the chassis to a reliable earth ...

Page 85: ...e to the card Do not directly touch the backplane with your hand or any metal tool or you chould shock yourself Statement 94 You must connect the chassis to a reliable earth ground the ground wire must be installed in accordance with local electrical safety standards For NEBS compliant grounding use size 6 AWG 13 mm2 copper wire and the ground lug provided in the accessory kit Note NEBS compliant ...

Page 86: ...ground lug use the two screws with captive locking washers provided For a ring terminal use one of the screws provided Tighten the screws to a torque of 8 to 10 in lb 0 9 to 1 1 N m Step 4 Connect the other end of the ground wire to a known reliable earth ground point at your site Figure 17 Chassis Ground Connection Using Ring Terminal on Cisco 2801 Chassis Figure 18 NEBS Compliant Chassis Ground ...

Page 87: ...FE 0 0 S SPEED A FDX A LINK A F S L A F S L Ring terminal attachment CCVP the Cisco logo and Welcome to the Human Network are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco System...

Page 88: ...16 Chassis Installation Procedures for Cisco 2800 Series Routers OL 5786 03 Installing the Chassis Ground Connection ...

Page 89: ...age 11 Note To see translations of the warnings that appear in this publication refer to the Cisco 2800 Series and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that accompanied this device Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning This unit is intended for...

Page 90: ...er section on page 9 Note The input voltage tolerance limits for AC power are 90 and 264 VAC Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire NEBS compliant grounding satisfies this requirement Statement 284 Warning This product requires short circuit overcurrent protection to be provided as part of the building installation Install only...

Page 91: ...ze the wiring requirements You can connect a single DC power source to either the A input or the B input If there are dual power sources connect one source to the A input and one source to the B input both sources must be the same polarity and voltage Table 1 DC Wiring Requirements for Cisco 2811 Routers DC Power Input DC Input Wire Size Safety Ground Wire Size Wire Terminal Lug Overcurrent Protec...

Page 92: ...s to the appropriate length for the terminals The strip length is 3 16 to 1 4 inch 5 to 6 mm for Amp Tyco No 32957 terminals Step 3 Crimp the terminals to the power input and safety ground wires Step 4 Remove the plastic covers from the terminal block Save the covers for reinstallation after you finish wiring Step 5 Connect the wires to the terminal block starting with the safety ground wire Conne...

Page 93: ...trical hazards Statement 117 Step 7 Organize and secure the wires using cable ties as shown in Figure 2 or Figure 3 Make sure that the wires do not project above or below the front panel of the router Step 8 Turn on power to the DC circuit Be sure to remove tape used to secure the circuit breaker switch in the OFF position Figure 2 Wire Routing and Attachment for Cisco 2811 Routers 95967 A B A B T...

Page 94: ...C power source to either the A input or the B input If there are dual power sources connect one source to the A input and one source to the B input Both sources must be the same polarity with respect to ground and voltage within 0 25 volts Do not connect DC grounded and DC grounded dual sources to Cisco 2811 Cisco 2821 and Cisco 2851 routers Caution Dual sources with opposite polarity grounding da...

Page 95: ...nnecting source A and source B with common positive terminals if source A and source B voltages are unequal by more than 0 25 V the higher voltage source can discharge into the lower voltage source through the A and B input terminals Excessive discharging currents through these terminals can cause one or both of the dual input DC power supply s internal A or B fuses to open resulting in lack of re...

Page 96: ...e A and source B are wired with opposite polarity grounds Do not use this configuration Caution Do not use the DC input configuration shown in Figure 7 Figure 7 Source A and Source B Wired with Opposite Polarity Grounds A A B B Va Vb 127040 A A B B Va Vb A Va voltage Vb voltage within 0 25 V Va voltage Vb voltage greater than 0 25 V A B B Va Vb A 127041 A B B Va Vb A A B B Va Vb ...

Page 97: ...router Additional cables and transceivers can be ordered from Cisco For ordering information contact customer service For cable pinouts refer to the Cisco Modular Access Router Cable Specifications document Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning To avoid electric shock do not connect safety extra low voltage SEL...

Page 98: ...marcation device for service provider DSL interface RJ 11 straight through SHDSL RJ 11C CA11A lavender RJ 14 Network demarcation device for service provider DSL interface RJ 11 straight through for 2 wire RJ 14 straight through for 4 wire T1 E1 digital voice RJ 48C CA81A tan Digital PBX ISDN network CSU DSU RJ 48 T1 E1 Analog voice FXS RJ 11 gray Telephone fax RJ 11 RJ21 if using NM HDA straight t...

Page 99: ...em management These ports provide administrative access to your router either locally with a console terminal or PC or remotely with a modem Cisco provides the following cables for connecting your router to a console terminal PC or modem One console cable RJ 45 to DB 9 blue One modem cable RJ 45 to DB 25 black Cisco 2811 Cisco 2821 and Cisco 2851 only One DB 9 to DB 25 adapter Cisco 2801 only This...

Page 100: ...ud default 8 data bits 1 stop bit no parity and flow control set to none Note Because hardware flow control is not possible on the console port do not connect modems to the console port Connect modems only to the auxiliary port Connecting to the Auxiliary Port If a modem is connected to the auxiliary port a remote user can dial in to the router and configure it To connect a modem to the auxiliary ...

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Page 102: ...14 Cable Connection Procedures for Cisco 2800 Series Routers OL 5787 02 Connecting to a Console Terminal or Modem ...

Page 103: ...d cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 This section covers the f...

Page 104: ...or information about the ROM monitor and the bootstrap program refer to the Using the ROM Monitor document For information about the configuration register refer to the Cisco 2800 Series Software Configuration Guide document Note To view the boot sequence you must have a console connection to the Cisco router before it powers up Step 1 Make sure that your PC is powered up and connected as describe...

Page 105: ...for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Would you like to enter the initial configuration dialog yes no To learn how to use the setup command facility to configure the router see the Initial Configuration Using the Setup Command Facility section on page 5 To learn how to use the CLI to configure the router see the Initial Configuratio...

Page 106: ...page 9 Completing the Configuration page 9 You can configure your router by using one of the following tools Cisco Router and Security Device Manager See the Initial Configuration Using Cisco Router and Security Device Manager section on page 5 Setup command facility See the Initial Configuration Using the Setup Command Facility section on page 5 Command line interface CLI See the Initial Configur...

Page 107: ...rs online document Initial Configuration Using the Setup Command Facility This section shows how to use the setup command facility to configure a hostname for the router set passwords and configure an interface for communication with the management network If you see the following messages at the end of the startup sequence the setup command facility has been invoked automatically System Configura...

Page 108: ...nfiguration modes This password after entered becomes encrypted in the configuration Enter enable secret xxxxxx Step 5 Enter an enable password that is different from the enable secret password This password is not encrypted less secure and can be seen when viewing the configuration The enable password is used when you do not specify an enable secret password with some older software versions and ...

Page 109: ...The configuration is displayed The following configuration command script was created hostname Router enable secret 5 1 D5P6 PYx41 lQIASK HcSbfO5q1 enable password xxxxxx line vty 0 4 password xxxxxx snmp server community public no ip routing interface FastEthernet0 0 no shutdown media type 100BaseX half duplex ip address 172 1 2 3 255 255 0 0 interface FastEthernet0 1 shutdown no ip address end S...

Page 110: ...ace Numbering section of the Overview of Cisco 2800 Series Routers online document Step 1 To proceed with manual configuration using the CLI enter no when the power up messages end Would you like to enter the initial configuration dialog yes no no Step 2 Press Return to terminate autoinstall and continue with manual configuration Would you like to terminate autoinstall yes Return Several messages ...

Page 111: ...is ready to configure for specific functions See the Completing the Configuration section on page 9 for information about locating documentation for advanced configuration procedures Completing the Configuration When you have completed and verified the initial configuration your Cisco router is ready to configure for specific functions For advanced configuration procedures use either SDM or the CL...

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Page 113: ...tance Center page 11 Note To troubleshoot a network module refer to the online Cisco Network Modules Hardware Installation Guide to troubleshoot interface cards refer to the onlineCisco Interface Cards Installation Guide If you cannot locate the source of the problem contact a customer service representative for information on how to proceed For technical support information refer to the Obtaining...

Page 114: ... and the fans can help you troubleshoot a power problem Check the following items to help isolate the problem Normal Indications With the power switch on the normal indications are SYS PWR LED on green and continuous Fans operating AUX PWR LED on green and continuous if the IP phone power module or Cisco Redundant Power Supply RPS is installed Fault Indications Check the following symptoms to loca...

Page 115: ...or a power supply failure by inspecting the power supply LEDs on the front panel See the Reading System LEDs section on page 4 for power supply LED descriptions Environmental Reporting Features If the router is operating at an abnormally high temperature the following message is displayed on the console screen SYS 1 OVERTEMP System detected OVERTEMPERATURE condition Please resolve cooling problem ...

Page 116: ...lays garbled output Check the external console connection Verify that the parameters for your terminal are set as follows a The same data rate as configured for the router 9600 baud is the default b 8 data bits c 1 stop bit d No parity generated or checked Router powers on and boots only when a particular module is removed Check the module Refer to the Cisco 90 Day Limited Hardware Warranty Terms ...

Page 117: ...dication No action required After bootup router is operating in ROM monitor mode Refer to the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release AUX PWR Off IP power is not installed and RPS is not connected or not powered up If RPS is connected power it up to provide backup power Otherwise no action is r...

Page 118: ...emove the CompactFlash memory card if the CF LED remains off Solid green or blinking The flash memory is being accessed Normal indication No action required Caution Do not remove the CompactFlash memory card while it is being accessed Table 1 System LEDs on Cisco 2800 Series Routers continued LED Indicator State Meaning Possible Causes and Corrective Actions Table 2 LED Indicators on Cisco 2800 Se...

Page 119: ... PVDM1 PVDM22 Packet voice data modules Off No PVDM installed in slot 0 1 2 Indication is for information only Green PVDM in slot 0 1 2 is initialized Normal indication No action required Amber During bootup PVDM in slot 0 1 2 is detected After bootup PVDM in slot 0 1 2 failed to initialize If PVDM fails to initialize replace the PVDM To replace the PVDM refer to the Installing and Removing PVDMs ...

Page 120: ...overy Messages LED Type LED Color Message Meaning and Recommended Action SYS PWR Amber Error SYS 1 OVERTEMP System detected OVERTEMPERATURE condition Please resolve cooling problem immediately Explanation The router is operating at an abnormally high temperature possibly caused by one or more of the following conditions Fan failure Air conditioner failure in the room Air blockage to cooling vents ...

Page 121: ...sco 2800 Series Routers online document AUX PWR Green Message ENVMON 5 48V_STATUS 48V supply OK Explanation The 48 V power supply is operating normally Recommended action Message is informational only Message ENVMON 5 RPS Redundant power supply attached Explanation Redundant power supply was connected to the router Recommended action Message is informational only Note The Cisco 2801 does not suppo...

Page 122: ...Message is informational only Note The Cisco 2801 does not support RPS This message is not applicable to the Cisco 2801 AUX PWR Green Message ENVMON 5 RPS_STATUS RPS in use Explanation The router is receiving power from the redundant power supply Recommended action Message is informational only Note The Cisco 2801 does not support RPS This message is not applicable to the Cisco 2801 AUX PWR Green ...

Page 123: ...roubleshooting help go to the TAC Case Collection Tool and Troubleshooting Assistant You must have an account on Cisco com If you do not have an account or have forgotten your username or password click Cancel at the login dialog box and follow the instructions that appear For additional troubleshooting tools and information go to the Troubleshooting Links index Message ENVMON 1 NO_PROCESS Failed ...

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Page 125: ...slots Network modules cannot be installed in Cisco 2801 routers This chapter contains the following sections Viewing the Cisco Network Module Installation Guide page 1 Installing Slot Dividers in Network Module Slots page 2 Installing and Removing Filler Panels in Network Module Slots page 4 Installing Blank Panels over Empty Chassis Slots page 7 Related Product Documentation page 7 Viewing the Ci...

Page 126: ...e 1 shows a slot divider with captive screw for the network module slot in Cisco 2851 routers Figure 1 Slot Divider for Network Module Slots Install slot dividers into network module slots as follows Step 1 Insert the top rails of the slot divider between the two guide rails in the top of the network module slot See Figure 2 Figure 2 Inserting a Slot Divider into a Network Module Slot Step 2 Push ...

Page 127: ...lot divider must be empty before you remove the slot divider Remove slot dividers from network module slots as follows Step 1 Loosen the retention screw on the front of the slot divider Step 2 Pull the slot divider straight out of the network module slot 121402 T D M 0 A ACT GE 0 1 PVDM2 PVDM1 PVDM0 AIM 1 AIM 0 GE 0 0 S SPEED A FDX A LINK A F S L A F S L S L O T 2 S L O T 0 S L O T 3 S L O T 1 117...

Page 128: ... Module Slots You can use filler panels in the following configurations In a Cisco 2821 router use one filler panel to reduce the extended single wide slot NME X to standard single wide slot NME In a Cisco 2851 router use filler panels as follows To create a slot for a standard double wide network module NMD use two filler panels at the far right See Figure 6 To create a slot for an extended singl...

Page 129: ...ller Panels for NME X 1 Filler panel 121066 T D M 0 A ACT GE 0 1 PVDM2 PVDM1 PVDM0 AIM 1 AIM 0 GE 0 0 S SPEED A FDX A LINK A F S L A F S L S L O T 2 S L O T 0 S L O T 3 S L O T 1 1 1 1 Slot divider 3 Filler panel 2 Blank panel 121067 T D M 0 A ACT GE 0 1 PVDM2 PVDM1 PVDM0 AIM 1 AIM 0 GE 0 0 S SPEED A FDX A LINK A F S L A F S L S L O T 2 S L O T 0 S L O T 3 S L O T 1 1 2 3 ...

Page 130: ...ar of the network module slot and align the retention screw with the threaded screw hole in the chassis slot divider or adjacent filler panel Note You may be securing the filler panel to the router chassis to another filler panel or to a slot divider depending on its installation location Step 4 Tighten the retention screw Removing Filler Panels from Network Module Slots Note A network module slot...

Page 131: ...dware kit for Cisco 2800 series routers contains two blank panels Each blank panel covers one single wide network module slot Install blank panels over empty network module slots as follows Single wide slot Attach a blank panel Extended single wide slot Install an adapter filler panel as described in the Installing and Removing Filler Panels in Network Module Slots section then attach a blank pane...

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Page 133: ...nk Panels over Empty Chassis Slots page 6 Related Product Documentation page 7 Viewing the Cisco Interface Card Installation Guide The Cisco Interface Card Installation Guide contains the procedures for installing the various types of interface cards in external chassis slots Interface cards include the following types Voice interface cards VIC Voice WAN interface cards VWIC WAN interface cards WI...

Page 134: ...lots on Cisco 2801 routers Figure 1 Slot Divider for HWIC Slots on Cisco 2801 Routers Install slot dividers into HWIC slots on Cisco 2801 routers as follows Step 1 Guide the slot divider between the two rails in the bottom of the HWIC slot Push the slot divider in until it is fully seated When the slot divider is fully seated its outer end is flush with the front panel of the router See Figure 2 1...

Page 135: ... 2 Inserting a Slot Divider into an HWIC Slot on a Cisco 2801 Router Step 2 Tighten the retention screw on the slot divider Installing Slot Dividers in HWIC Slots on Cisco 2811 Cisco 2821 and Cisco 2851 Routers Figure 3 shows a slot divider for HWIC slots on Cisco 2811 Cisco 2821 and Cisco 2851 routers 121201 2 1 ...

Page 136: ...ide the two halves of the slot divider between the two rails in the bottom of the HWIC slot See Figure 4 Figure 4 Inserting Slot Divider into an HWIC Slot on Cisco 2811 Cisco 2821 and Cisco 2851 Routers Step 2 Push the slot divider in until it seats and locks into place When the slot divider is fully seated its outer end is flush with the front panel of the router See Figure 5 Step 3 Gently pull t...

Page 137: ... Loosen the retention screw on the slot divider Step 2 Pull the slot divider straight out of the HWIC slot Removing Slot Dividers from HWIC Slots on Cisco 2811 Cisco 2821 and Cisco 2851 Routers Note The HWIC slots on both sides of a slot divider must be empty before you remove the slot divider Remove slot dividers from HWIC slots on Cisco 2811 Cisco 2821 and Cisco 2851 routers as follows Step 1 Re...

Page 138: ...r to Release Installing Blank Panels over Empty Chassis Slots All empty chassis slots for WAN interface cards and voice interface cards must be covered with blank panels Blank panels are required to ensure proper cooling airflow and to prevent electromagnetic interference Figure 7 shows a typical blank panel Figure 7 Typical Blank Panel 117044 121066 ...

Page 139: ...ot Attach a blank panel and tighten the two screws Double wide slot Install a slot divider as described in the Installing Slot Dividers in HWIC Slots on Cisco 2811 Cisco 2821 and Cisco 2851 Routers section then install two blank panels and tighten the two screws in each blank panel Related Product Documentation The following documentation is related to your product This documentation was not shipp...

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Page 141: ... page 12 Installing and Removing AIMs page 16 Installing and Removing PVDMs page 33 Replacing the Power Supply page 36 Installing the Chassis Cover page 56 Before you perform any of these module replacement procedures disconnect the power and remove the cover as described in the Removing the Chassis Cover section on page 2 After you complete the module replacement procedures install the chassis co...

Page 142: ...cables detach the end away from the unit first Statement 1026 Removing the Chassis Cover Cisco 2801 routers have a cover that slides off the rear of the chassis Cisco 2811 routers have a cover that lifts off after you slide it free it from front panel Cisco 2821 and Cisco 2851 routers have a hinged cover that comes off after you rotate it upward and separate it from its hinge Caution Do not under ...

Page 143: ...assis cover at the screwdriver pry points on the bottom of the chassis indicated in Figure 2 Rotate the screwdriver 90 degrees to disengage the chassis cover from the chassis It may be necessary to turn the unit upside down on a flat surface to access the pry points Figure 2 Screwdriver Pry Points Step 4 Gently slide the chassis cover of the router away from the bottom of the chassis as shown in F...

Page 144: ...Caution To prevent damage to the chassis follow this procedure to remove the cover Do not pry on the plastic bezel or on the ears at either side of the chassis on the rear The following warning applies only if the router is provided with a DC power input Warning Before performing any of the following procedures ensure that power is removed from the DC circuit Statement 1003 Step 1 Make sure that t...

Page 145: ...ired in Step a above rotate the screwdriver a quarter turn toward the rear of the chassis to loosen one side of the cover See Figure 5 Caution The friction fit may be fairly tight however if the cover does not move with moderate effort make sure that the screwdriver is not inserted into the narrow vertical slot Figure 5 Rotating the Screwdriver to Loosen the Chassis Cover c Repeat Step a and Step ...

Page 146: ...nternal Modules in Cisco 2800 Series Routers OL 5792 04 Removing the Chassis Cover Step 6 Lift the cover free of the router chassis Figure 6 Cisco 2811 Router Cover in Position for Removal 103477 Plastic bezel Approx 1 inch 25 mm ...

Page 147: ...ocedures ensure that power is removed from the DC circuit Statement 1003 Step 1 Make sure that the router is turned off and disconnected from its power source Warning Before opening the unit disconnect the telephone network cables to avoid contact with telephone network voltages Statement 1041 Step 2 Disconnect all network interface cables from the rear panel of the router Step 3 Place the router ...

Page 148: ...assis Cover Figure 7 Cisco 2821 or Cisco 2851 Router Removing the Top Cover of the Router 1 Lift cover 2 Slide cover to free the tabs 103368 Do Not Rem ove During Network Ope ratio n COMPA CT FL ASH 0 1 OPTIONAL RPS INPUT SYS PWR AU X PWR SYS AC T CF 12 V 18 A 10 0 24 0 V 3A 50 60 Hz CONSOLE AU X 1 2 ...

Page 149: ...s PVDMs and power supply in Cisco 2821 and Cisco 2851 routers Figure 8 Module Locations in Cisco 2801 Routers 1 ILP fan vents vent blocking plate 10 AIM 0 2 System fans 11 AIM 1 3 VIC or VWIC connector 12 DIMM socket 4 VIC VWIC WIC or HWIC connector 13 Mainline power supply 5 Card guide center rail 14 PVDM 1 6 External CompactFlash memory card slot 15 PVDM 0 7 Universal serial bus USB port 16 Main...

Page 150: ...es in Cisco 2800 Series Routers OL 5792 04 Locating Modules Figure 9 Module Locations in Cisco 2811 Routers 1 AIM connectors 5 Primary power connector 2 DRAM DIMMs 6 Secondary power connector 3 PVDMs 7 Fans 4 Power supply 1 1 4 6 5 2 3 103394 7 ...

Page 151: ...pgrading Internal Modules in Cisco 2800 Series Routers OL 5792 04 Locating Modules Figure 10 Module Locations in Cisco 2821 Router 1 AIM connectors 4 Power supply connectors 2 DRAM DIMMs 5 Fans 3 PVDMs 4 1 1 2 3 5 103393 ...

Page 152: ...co 2851 routers have two DIMM connectors and are designed to operate with either one or two DRAM DIMMs installed depending on the amount of memory needed If only one DRAM DIMM is used it can be installed in either DIMM connector Before you remove or install a DRAM DIMM remove the chassis cover as described in the Removing the Chassis Cover section on page 2 Caution When you remove or install DIMMs...

Page 153: ...are identified as DIMM 0 and DIMM 1 Refer to Figure 9 Figure 10 and Figure 11 for the location of the DIMM connectors DRAM DIMMs have a polarization notch on the mating edge to prevent incorrect insertion Figure 12 shows the polarization notch on a DRAM DIMM Figure 12 DRAM DIMM Showing Polarization Notch Removing a DRAM DIMM To remove a DRAM DIMM from the system board follow these steps Step 1 Loc...

Page 154: ...uter To install a DRAM DIMM in a Cisco 2801 router follow these steps Step 1 Locate the DIMM socket on the motherboard Step 2 Remove any existing DIMM by gently pulling the spring loaded clips on the end of the socket far enough to clear the DIMM and gently pulling the DIMM up and away from the socket See Figure 14 Figure 14 Removing a DIMM Step 3 Insert the DIMM into the DIMM socket as shown in F...

Page 155: ...he DRAM DIMM connector on the system board See Figure 8 Figure 9 Figure 10 or Figure 11 depending on your router model for the location of the DIMM connectors Step 2 Make sure that both latches on the DIMM connector are in the open position Step 3 Orient the DIMM so that the polarization notch lines up with the polarization key on the connector See Figure 12 Step 4 Insert the DIMM carefully into t...

Page 156: ...is as described in the Applying the AIM Label section on page 31 Before you remove or install an AIM remove the chassis cover as described in the Removing the Chassis Cover section on page 2 Caution When you remove or install an AIM always wear an ESD preventive wrist strap and ensure that it makes good contact with your skin Connect the equipment end of the wrist strap to the metal part of the ch...

Page 157: ...g restrictions apply to the AIM2 CUE K9 in the Cisco 2811 router Only one AIM2 CUE K9 or AIM2 APPRE 104 K9 can be installed in a Cisco 2811 router and it must be installed in AIM 0 The AIM2 CUE K9 and AIM2 APPRE 104 K9 cannot be used with AIM IPS modules in the Cisco 2811 router AIM Location The two AIM connectors are located on the system board and are identified as AIM 0 and AIM 1 Refer to Figur...

Page 158: ...2 Phillips screwdriver or flat blade screwdriver and a 1 4 inch nut driver or wrench Installing an AIM in a Cisco 2801 Router The Cisco 2801 router has two AIM connectors AIM slot 0 and AIM slot 1 To install these AIMs follow the procedures given here Accessory Kit to Use Some AIMs are provided with multiple accessory kits that contain different configurations of mounting hardware The mounting har...

Page 159: ...use the blue plastic standoff 2 larger screws and hex standoffs in the 69 1870 01mounting kit Installation Procedure To install the AIM perform the following steps You need a number 2 Phillips screwdriver or flat blade screwdriver to complete this procedure Note For most AIMs the plastic snap in standoff is white For the AIM2 CUE K9 and the AIM2 APPRE 104 K9 the plastic standoff is blue and has a ...

Page 160: ...e 18 Connecting the AIM to the Cisco 2801 System Board Step 2 Locate the two machine thread metal standoffs from the accessory kit Do not use sheet metal thread standoffs See Figure 19 for an illustration of the different metal standoffs Figure 19 Metal Standoffs 58695 Metal standoffs Snap in plastic standoff AIM 121202 ...

Page 161: ...locked to the board Note The Cisco 2801 router does not have a screw in the spot labeled B in Figure 22 Instead there is a hole in the system board in approximately the same location Insert the plastic standoff in the hole in the system board on Cisco 2801 routers Note The plastic standoff snaps into the system board Be sure to insert the locking end of the standoff into the system board The locki...

Page 162: ... routers have two AIM connectors AIM slot 0 and AIM slot 1 You can install a virtual private network VPN encryption AIM or a voice mail AIM in either slot but not in both slots You can install voice and data compression AIMs and ATM AIMs in both slots Note If you are installing an AIM2 CUE K9 or AIM2 APPRE 104 K9 see the Installing AIM2 CUE K9 or AIM2 APPRE 104 K9 in a Cisco 2811 Cisco 2821 or Cis...

Page 163: ... Step 3 Install the two metal standoffs included in the accessory kit in place of the two screws that are labeled A in Figure 22 Use a 1 4 inch nut driver to tighten the standoffs See Figure 24 Step 4 For most AIMs install the plastic standoff Figure 23 in place of the screw that is labeled B in Figure 22 Tighten it firmly with your fingers or very carefully using a 3 16 inch open end wrench The s...

Page 164: ... AIM into the AIM connector on the system board See Figure 24 Make sure that the plastic standoff fits into the hole in the AIM board and that the connector is fully seated Step 6 Insert the screws included in the accessory kit through the AIM into the metal standoffs See Figure 24 Tighten the screws carefully with a Phillips screwdriver 274174 AIM end Locking end ...

Page 165: ...l Modules in Cisco 2800 Series Routers OL 5792 04 Installing and Removing AIMs Figure 24 Connecting an AIM to the System Board AIM Slot 1 Shown 72108 Threaded plastic standoff Metal standoffs AIM AIM slot 1 connector AIM slot 0 connector ...

Page 166: ...ing the AIM Label section on page 31 Installing AIM2 CUE K9 or AIM2 APPRE 104 K9 in a Cisco 2811 Cisco 2821 or Cisco 2851 Router Cisco 2811 Cisco 2821 and Cisco 2851 routers have two AIM connectors AIM slot 0 and AIM slot 1 You can install a virtual private network VPN encryption AIM or a voice mail AIM in either slot but not in both slots You can install voice and data compression AIMs and ATM AI...

Page 167: ... CUE K9 or AIM2 APPRE 104 K9 in a Cisco 2811 Cisco 2821 or Cisco 2851 router follow these steps Note If the mounting hardware is already in place on the system board or if you are replacing an existing AIM skip Step 2 and Step 3 Step 1 Locate the AIM connector Step 2 Remove the three screws from the system board near the AIM connector that you are going to use Figure 26 shows the screws to remove ...

Page 168: ... with your fingers or very carefully using a 3 16 inch open end wrench The shoulder must be seated tight against the system board See Figure 28 Figure 27 Hex Standoff with Band Step 5 Plug the AIM into the AIM connector on the system board See Figure 28 Step 6 Insert the M3 screws included in the accessory kit through the AIM into the metal standoffs Tighten the screws carefully with a Phillips sc...

Page 169: ...hat the AIM is installed correctly on the system board Step 9 If you are finished installing modules install the cover on the router See the Installing the Chassis Cover section on page 56 Step 10 Apply the AIM label to the outside of the chassis as described in the Applying the AIM Label section on page 31 193898 Metal standoffs Metal standoff with top band AIM M2 5 screw M3 screws ...

Page 170: ...card on the AIM See Figure 29 Step 2 Insert the connector end of the CompactFlash memory card into the connector until the card is seated in the connector See Figure 29 and Figure 30 Step 3 Reinstall the AIM as described in Installing and Removing AIMs section on page 16 Step 4 Reinstall the chassis cover as described in the Installing the Chassis Cover section on page 56 Step 5 Refer to the Verif...

Page 171: ...e chassis label at the perforation If the chassis label is in the AIM mounting kit remove the label from the kit bag Step 2 Peel the chassis label from its backing Step 3 If there is a suitable space apply the chassis label to the back of the chassis If no suitable space is available on the back of the chassis apply the label to the top cover at the back edge The label must be visible with the cha...

Page 172: ...y pgynther ROM System Bootstrap Version 12 3 8r T1 RELEASE SOFTWARE fc1 sjc22 00a fs gw2 uptime is 2 days 16 hours 17 minutes System returned to ROM by reload at 17 57 37 PDT Sat Jun 26 2004 System restarted at 17 58 51 PDT Sat Jun 26 2004 System image file is flash c2800 adventerprisek9 mz 123 8T 2 Cisco 2851 revision 53 51 with 196608K 65536K bytes of memory Processor board ID FHK0817F02Q 45 Fas...

Page 173: ...F FF 0x40 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x50 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x60 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x70 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Installing and Removing PVDMs Cisco 2801 and Cisco 2811 routers hold up to two Cisco packet voice data modules version 2 PVDM2 to support enhanced versions of digital signal processor...

Page 174: ...orrect insertion Figure 32 shows the polarization notch on a PVDM Figure 32 PVDM Showing Polarization Notch Removing a PVDM To remove a PVDM from the system board follow these steps Step 1 Locate the PVDM on the system board See Figure 8 Figure 9 Figure 10 or Figure 11 depending on your router model for the location of the PVDMs Step 2 Pull the PVDM retaining clips away from the PVDM at both ends ...

Page 175: ...nstall the second one in PVDM connector 1 Step 1 Locate the PVDM connector on the system board See Figure 8 Figure 9 Figure 10 or Figure 11 depending on your router model for the location of the PVDM connectors Step 2 Orient the PVDM so that the polarization notch lines up with the polarization key on the connector See Figure 32 Step 3 Hold the PVDM at an angle and insert it carefully into the PVD...

Page 176: ...y in a Cisco 2811 Router section on page 38 To replace a power supply in a Cisco 2821 or Cisco 2851 router remove the chassis cover as described in the Removing the Chassis Cover section on page 2 and perform the procedure in the Installing a Power Supply in a Cisco 2821 or Cisco 2851 Router section on page 46 Caution To comply with Telcordia NEBS GR 1089 Core and EN 300386 requirements you must u...

Page 177: ...y out of the chassis Step 4 Remove the screws that fasten the vent blocking plate to the chassis and remove the vent blocking plate from the inline power ILP supply fan vents Step 5 Insert the ILP supply into the chassis See Figure 36 1 Main power supply fastening screws 4 Main power connector 2 Vent blocking plate fastening screws 5 Main power supply 3 Vent blocking plate 1 2 103059 3 4 5 ...

Page 178: ...king plate Installing a Power Supply in a Cisco 2811 Router Three types of power supplies are available for the Cisco 2811 router An AC input power supply driven by external AC power A DC input power supply driven by external DC power An inline power ILP supply driven by external AC power This supply provides power for the router and inline power for a complement of IP phones attached to the route...

Page 179: ...he power supply end that you must release Do not disconnect any power cables from the system board Note The AC input power supply in a Cisco 2811 router uses only one power output cable The DC input power supply and the ILP supply each use two power output cables that must be disconnected On the ILP supply the ILP cable is also hooked to cable guides on the power supply and the chassis so it must ...

Page 180: ...placing the Power Supply Step 3 Remove the power supply retention screw See Figure 38 Figure 38 Power Supply Retention Screw Step 4 Slide the power supply toward the fan and toward the system board and then lift it out 1 Power supply 3 Ribbon Cable 2 Retention screw location 1 135329 2 3 ...

Page 181: ...hooks inside the front of the chassis that fit into openings on the side of the power supply When you slide the power supply to the front and then the side of the chassis make sure that these hooks engage corresponding openings on the side of the power supply Step 2 Install the power supply retention screw See Figure 38 Step 3 Insert the air duct Squeeze it gently at the bottom so that the four sn...

Page 182: ...igure 40 Connecting a Primary Power Cable in a Cisco 2811 Router Step 5 If you are finished installing modules install the cover on the router See the Installing the Chassis Cover section on page 56 1 Power supply 3 Primary power cable connector motherboard 2 Primary power cable connector power supply 1 103544 2 3 ...

Page 183: ...nt and then the side of the chassis make sure that these hooks engage corresponding openings on the side of the power supply Step 2 Install the power supply retention screw See Figure 38 Step 3 Insert the air duct Squeeze it gently at the bottom so that the four snaps on the duct are captured by the sheet metal retainers in the chassis See Figure 37 Step 4 Connect the primary power cable to the po...

Page 184: ...er Supply Figure 42 Connecting a Secondary Power Cable in a Cisco 2811 Router Step 6 If you are finished installing modules install the cover on the router See the Installing the Chassis Cover section on page 56 1 Secondary power connector power supply 2 Secondary power connector motherboard 135330 1 2 ...

Page 185: ...all the power supply retention screw See Figure 38 Step 3 Insert the air duct Squeeze it gently at the bottom so that the four snaps on the duct are captured by the sheet metal retainers in the chassis See Figure 37 Step 4 Connect the primary power cable to the power supply Make sure that the locking feature on the power supply end snaps into position See Figure 40 Step 5 Connect the ILP cable to ...

Page 186: ...51 Router Three types of power supplies are available for the Cisco 2821 and Cisco 2851 routers An AC input power supply driven by external AC power A DC input power supply driven by external DC power An inline power ILP supply driven by external AC power This supply provides power for the router and inline power for a complement of IP phones attached to the router The following sections describe ...

Page 187: ...ter of the front bezel Grasp the bezel at the location of the arrow See Figure 45 Figure 45 Where to Hold Front Bezel to Remove It on Cisco 2821 and Cisco 2851 Routers b Pull the top of the bezel 1 8 to 1 4 inch 3 to 8 mm away from the chassis at the center See Figure 46 c While you hold the bezel away from the chassis slide the bezel toward the input power side until it comes free about 1 2 inch ...

Page 188: ...les in Cisco 2800 Series Routers OL 5792 04 Replacing the Power Supply Figure 46 Removing the Bezel from a Cisco 2821 or Cisco 2851 Router 1 Pull top of bezel away from chassis 2 Slide bezel to release it from chassis 117350 Plastic bezel 1 2 ...

Page 189: ... supply Power supply connectors have a locking feature on the power supply end that you must release Do not disconnect any power cables from the system board Note The AC input power supply in a Cisco 2821 or Cisco 2851 router has only one power output cable The DC input power supply has two power output cables and the ILP supply has three power output cables that must be disconnected Step 4 Use th...

Page 190: ...eplacing the Power Supply Figure 48 Removing the Power Supply from a Cisco 2821 or Cisco 2851 Router Installing an AC Input Power Supply The AC input power supply has a single power connector as shown in Figure 49 Figure 49 AC_Input Power Supply 135331 1 Primary power connector 127780 1 ...

Page 191: ... sure that the locking feature on the power supply end snaps into position See Figure 50 Figure 50 Primary Power Cable Connection in a Cisco 2821 or Cisco 2851 Router Step 4 Install the bezel onto the front of the chassis as follows a Engage the plastic tabs of the bezel into the slots in the chassis b Slide the bezel until it is centered and tight against the chassis Step 5 If you are finished in...

Page 192: ...is from the front Step 2 Install the two power supply retaining screws Torque to 8 to10 in lbf 0 9 to 1 1 N m See Figure 47 Step 3 Connect the primary power supply cable to the power supply Make sure that the locking feature on the power supply end snaps into position See Figure 50 Step 4 Connect the secondary power supply cable to the power supply Make sure that the locking feature on the power s...

Page 193: ...he bezel onto the front of the chassis as follows a Engage the plastic tabs of the bezel into the slots in the chassis b Slide the bezel until it is centered and tight against the chassis Step 6 If you are finished installing modules install the cover on the router See the Installing the Chassis Cover section on page 56 1 Secondary power conector motherboard 2 Secondary power connector power suppl...

Page 194: ... the primary power supply cable to the power supply Make sure that the locking feature on the power supply end snaps into position See Figure 50 Step 4 Connect the secondary power supply cable to the power supply Make sure that the locking feature on the power supply end snaps into position See Figure Figure 52 Step 5 Connect the ILP cable to the supply Make sure that the locking feature on the po...

Page 195: ...he front of the chassis as follows a Engage the plastic tabs of the bezel into the slots in the chassis b Slide the bezel until it is centered and tight against the chassis Step 7 If you are finished installing modules install the cover on the router See the Installing the Chassis Cover section on page 56 1 ILP cable connector motherboard 3 ILP cable guides 2 ILP cable connector power supply 1 3 3...

Page 196: ...ing the Cover on Cisco 2811 Routers section on page 57 Cisco 2821 and Cisco 2851 routers have a hinged cover For cover installation procedures see the Installing the Cover on Cisco 2821 and Cisco 2851 Routers section on page 58 Installing the Cover on Cisco 2801 Routers To install the chassis cover on a Cisco 2801 router follow these steps Step 1 Slide the top cover of the router back on the botto...

Page 197: ...t it rests flat on the chassis with the front bezel end of the cover about 1 inch 25 mm from the front end of the chassis See Figure 55 Figure 55 Cover in Position for Installation Step 2 Slide the cover toward the front so that the fingers enter the slots and the cover is fully closed Press the cover flat against the chassis while you slide the cover closed Step 3 Use a Phillips screwdriver to in...

Page 198: ... A number 2 Phillips screw driver is required Step 1 Place the chassis on a flat surface Step 2 Hold the cover at a 45 degree angle and insert the tabs into the slots along the front bezel edge of the chassis See Figure 56 Step 3 Center the cover over the chassis and lower it onto the chassis Step 4 Install the three cover screws Figure 56 Installing Cover on Cisco 2821 and Cisco 2851 Routers 1 In...

Page 199: ...Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networkers Networking Academy Network Registrar PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet Quot...

Page 200: ...60 Installing and Upgrading Internal Modules in Cisco 2800 Series Routers OL 5792 04 Installing the Chassis Cover ...

Page 201: ...s in complete or intermittent failures To prevent ESD damage follow these guidelines Always use an ESD wrist or ankle strap and ensure that it makes good skin contact Connect the equipment end of the strap to an unfinished chassis surface Place a removed CompactFlash memory card on an antistatic surface or in a static shielding bag If the card will be returned to the factory immediately place it i...

Page 202: ...ejector mechanism the ejector button must remain pressed all the way in flush against the bezel when not being used to eject a CompactFlash memory card Figure 1 CompactFlash Memory Card Slot in Cisco 2800 Series Routers Installing a CompactFlash Memory Card To install a CompactFlash memory card perform the following steps see Figure 1 Step 1 Make sure that the ejector button is fully seated so tha...

Page 203: ...Memory Cards in Cisco 2800 Series Routers OL 5793 01 Installing a CompactFlash Memory Card Caution To prevent damage to the ejector mechanism the ejector button must remain fully seated when not being used to eject a CompactFlash memory card ...

Page 204: ... logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networkers Networking Academy Network Registrar PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Interne...

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