Cirrus CRS-1XB User Manual Download Page 4

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6 Maintenance & Trouble Shooting

6.1

Outgoing Calls Can`t be Made

6.2

Outside Calls Can`t Dial in

6.3

Intercom Can`t be Made

7 Appendix

7.1 PC Bill Charging System Instruction

7.1.1

PC Bill Charging System Installation

7.1.2

System Setting

7.1.3

CO Line Monitor (Outward / Incoming)

7.1.4

Extension Monitor

7.1.5

Charging Parameters Setting

7.1.6

Host Setting

8 Warranty

5.3

Receiving an External Call From The CO Line

5.3.1

Operator Attendant Mode

5.3.2

Auto-Attendant Mode

5.4

Call Pick up

5.5

Transfer an External Call to Another Extension

5.6

Internal Call Transfer ( EXT. to EXT. )

5.7

Party Conference ( Between 2 EXTs. And 1 CO Line)

5.8

Make an External Call With Help of

Operator or Assistant

5.9

Priority Access

5.10

Call Forwarding

5.11

CO Line Appointment

5.12

Paging

5.12.1 Extension Group Assignment

5.12.2 Listen Broadcasting by Extension

5.12.3 Extension Broadcasting (Conference)

5.12.4 Outside Caller Look For Somebody

by Broadcast

5.13 Self-Detect of Ringing And Extension Number

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Summary of Contents for CRS-1XB

Page 1: ...PABX Telephone Switch User s Manual ...

Page 2: ...eceive Calls Only 4 6 2 Asign CO Line to be Exclusively Accessed by Authorized 4 6 3 Clear Programming of Paragraph 4 6 2 4 6 4 Assign 4 6 5 Clear Programming of Paragraph 4 6 4 4 7 Attendant Mode Assignment 4 8 Caller ID Mode Assignment 4 7 1 Operator Attendant Assignment Default Setting 4 7 2 Auto Attendant Assignment With Outgoing Message OGM 4 7 3 Auto Attendant Assignment With OGM For Designa...

Page 3: ... Duration of Specific Extension Clear 4 11 3 Limited Call Duration For All Extensions 4 11 4 Limited Call Duration For All Extensions Clear 4 12 4 12 1 4 12 2 4 12 3 4 12 4 4 13 Extension Number Assignment 4 13 1 Change Extension Number 4 13 2 Restore The Default Extension Numbers 4 14 Hook Switch Flash Time Range Selection 4 15 System Data Default Setting 4 16 External Dialling Mode Assignment 4 ...

Page 4: ...ant Mode 5 3 2 Auto Attendant Mode 5 4 Call Pick up 5 5 Transfer an External Call to Another Extension 5 6 Internal Call Transfer EXT to EXT 5 7 Party Conference Between 2 EXTs And 1 CO Line 5 8 Make an External Call With Help of Operator or Assistant 5 9 Priority Access 5 10 Call Forwarding 5 11 CO Line Appointment 5 12 Paging 5 12 1 Extension Group Assignment 5 12 2 Listen Broadcasting by Extens...

Page 5: ...dial the desired extension or operator directly according guide of OGM Out Going Message Call Transfer allows the extension to transfer an external call to another extension Call Pick Up allows a non ringing extension to answer a call to another extension Music on Hold with Internal or External Source Option External CO Line Ringing Assignment any extension s can be assigned to ring when there is ...

Page 6: ...rophone Radio Reserve Battery Power supple Line frame C O line C O line 1 3 EXTERNAL AND INTERNAL CALLER ID This PABX is capable of receiving external FSK or DTMF Caller ID send from the local telephone company In order for the Caller ID to work the user must subscribe to the Local Telephone Company for the service Internal Caller ID is available within all of internal extensions External Calls wi...

Page 7: ...TS OF ATTENTION WHEN CONNECTING Be sure the power is OFF before installation pull out the cards straightly please insert the cards and screw on The system can automatic detect equipment you could change the cards freely the system can work normally even if you don t insert Extension Cards by order Please reconnect with power after finish installation make sure the indicate light work normally if h...

Page 8: ...omatically after power is restore to ensure the communication continues The system can work at least 7 hours when power failure by using 7A reserve battery if adopt 12A battery it can work at least 12 hours such analogy Voltage of battery is 48V it can up to 50V after full charge Normally the battery is 12V each unit you can connect with FOUR batteries see right diagram Be sure the connection of b...

Page 9: ...2 2 4 EXTENSION CARD Extension card is the main part of unit It have hook switch ON OFF detecting Ringing Control ringing cut circuits and talking matrix The user need only add or reduce the CO line or Ext line card to increase or decrease the capacity suggest install expansion cards by order from LEFT to RIGHT to keep continuity of the default numbers You must to OFF the power supply when add or ...

Page 10: ...m Local Telephone Company Internal Dialing Tone 450Hz Continuous Square Wave Internal Ringing Tone 450Hz square wave 1 second on and 4 seconds off Internal Busy Tone 450Hz square wave 0 3 second on 0 3 second off Internal Verify Tone 450Hz square wave 1 second on Internal Error Tone 450Hz square wave 0 3 second on 0 3 second off Power Supply AC220V 10 Limited Range 88 260V Power consumption 50VA A...

Page 11: ...ss to do the programming of a system setting again There is no need to hang up the telephone 4 1 5 After programming a system setting a long confirmation tone is sent indicates that the system setting has been successful A series of short Beeps tone is sent indicates that the system setting was unsuccessful Please check or reset the unit 4 1 1 This system has a default factory setting If any of th...

Page 12: ...11 the user should input 01 5 6 7 8 to enter the system then input 02 1111 to change the password to 1111 08 2 1 4 0 3 Pick up 801 Input 01 1234 Du programming 1 Pick up 801 unlock Input 0 2 0 0 0 0 Du Hang up 0 2 0 0 0 0 4 2 INPUT SYSTEM PASSWORD Format 01 ABCD ABCD system password Description Allows the user to input the password to enter system programming suppose the password is 1234 If the us...

Page 13: ...ng call on an external CO line Example Assign Ext 802 to ring when external call on CO1 Ext 803 and Ext 806 to ring when external call on CO Line 3 1 mn abcd Normally the order to select the CO line ports is from port one to port two port three one by one For some situations the user could ignore one port and jump from port three to port four For the CO lines it is recommended to connect the incom...

Page 14: ...LINE TO BE EXCLUSIVELY ACCESSED BY AUTHORIZED EXTENSION S FOR OUTGOING CALLS Format MN CO line port number 01 08 abc Extension number Description Assign CO line to be exclusively accessed by authorized extension s for outgoing calls Even if the CO line is free other extensions can not access this CO line for outgoing calls Example Assign CO line 2 to be exclusively accessed by Ext 803 and Ext 807 ...

Page 15: ...er 01 08 abc Extension number Description Assign specify extension to use only a designated CO line for external calls Even if other CO lines are free this extension can not access them for external calls Example To assign extension 806 to use CO line 2 only 4 2 MN abc 4 6 8 0 2 0 2 Pick up 801 unlock Input 4 2 02 806 Du Hang up Format abc Extension number Example Clear extension 806 is allowed to...

Page 16: ...ing None of the extension will ring 12 0 2 Pick up 801 unlock Input 2 0 Du Hang up Format mn CO line port number 01 08 Description Assign Auto attendant mode for certain CO lines while other CO lines remain in Operator attendant Mode Example Assign CO 2 and CO 3 to Auto attendan and assign remain CO lines to Operator attendant mode 2 0 mn 4 7 3 AUTO ATTENDANT ASSIGNMENT WITH OGM FOR DESIGNATED CO ...

Page 17: ...RD PAGING Chart 1 Chart 2 Please refer to the schematic of Audio Board below OGM 2 We are sorry The line is currently busy you could dial other extension number if you want to call the operator press 0 Description The unit will play out going message in the case of desired extension is busy If the external caller does not enter any correct extension number within a certain period then the call wil...

Page 18: ...age Please to turn the switch to PAGING after recording has been finished DU is heard at the beginning of the recording and another DU to end of the recording There is no limit on the number of times a message can be recorded New message overwrite old messages Chart 1 Chart 2 4 8 2 7 1 Pick up 801 Input 2 7 1 Du Hang up CALLER ID MODE ASSIGNMENT n 0 FSK n 1 DTMF Description Enable to assign Caller...

Page 19: ...igns the outgoing call right for extension Example Assign extension 803 to class 3 and extension 807 to class 7 5 1 abc n 3 0 1 5 3 8 7 0 7 8 Pick up 801 unlock Input 5 1 803 3 Du Input 807 7 Du Hang up 4 9 2 CLASS ASSIGNMENT FOR ALL EXTENSIONS 4 9 CALL RESTRICTION CLASS ASSIGNMENT Format n Class Description Assigns the outgoing call right for all extensions Example Assign Ext 804 and 805 to class...

Page 20: ...rmat abcd Prefix of number to be restricted Description Assigns all the numbers that with these prefix digits are restrict to dial Example Assign extensions are restrict to dial long distance call number with prefix digits 073 and local call number with prefix digits 168 that in class 3 N 3 5 2 abcd 7 6 2 5 3 0 8 1 Pick up 801 unlock Input 5 2 073 Du Input 168 Du Hang up 16 The restricted prefix c...

Page 21: ... Digits by this programming 5 4 4 10 5 AUTHORIZED DIALING NUMBER ASSIGNMENT CLEAR The authorized prefix can have a maximum of 4 digits for long distance call and maximum of 3 digits for local call A maximum of 10 groups of authorized prefixes can be assigned This setting is only available for class 7 extensions 4 11 1 LIMITED CALL DURATION OF SPECIFIC EXTENSION Format abc Extension number mn Limit...

Page 22: ...teract the dial time 18 Format abc Extension number n 0 Turn OFF the monitor recording n 1 Turn ON the monitor recording Description You can connect Telephone Recorder with our PABX The Voice Recorder will be auto start to record once the desired extension is picked up and will be stop recording till extension complete conversation Example Assign extension 803 and 807 to be monitor recorded 4 3 ab...

Page 23: ...Input 0 8 1 Hang up Du Du 19 Format 7 abc ABC abc Previous extension number 801 928 ABC New extension number that you want to change to be 100 999 Description Allows the user to change the number of extensions Example Change extension number 803 to 333 and 904 to 128 4 13 1 CHANGE EXTENSION NUMBER 3 2 3 4 8 9 7 3 1 0 0 3 8 Pick up 801 unlock Input 7 803 333 Du Input 904 128 Du Hang up 4 13 EXTENSI...

Page 24: ...his will re initialize the system programmed if all the programmed data is cleared the system will be reset using the default settings 6 000 0 0 6 0 Pick up 801 unlock Input 6 000 Hang up Du 4 15 SYSTEM DATA DEFAULT SETTING This program will not restore default extension number and do not change the CO line connection assignment DEFAULT VALUES Attendant Mode Operator Attendant Ringing Extension 80...

Page 25: ...ial 0 first n 0 or to have direct access to external CO line n 1 Format Description 8 000 The extension is programmed to access the external CO line by dial 0 first 4 16 2 DIRECT EXTERNAL DIAL MODE CLEAR 0 0 8 0 Pick up 801 unlock Input 8 000 Hang up Du Format abc extension number Description The user should dial before desired extension number to make internal call when extension is in Direct Ext...

Page 26: ...tone Input CO line number Talking with CO line Hang up 22 5 1 3 OUTGOING BY PREFERRED LINE 5 OPERATING INSTRUCTION An extension can be in two different modes When in Direct External Dial mode the extension is connected to free external line directly When in Non Direct Dial mode the extension can get an external line by dial 0 Lift receiver to get internal dial tone Dial 0 within a short period to ...

Page 27: ...ial the number of the desired extension within a short period Example To make an internal call to Ext 807 Ext 805 picks up the telephone to dial 807 abc 0 8 7 Pick up 805 unlock Listening Dial Tone Input 807 Internal talking Hang up The ringing of an Internal call is different from the ringing of an external call 5 3 RECEIVING AN EXTERNAL CALL FROM THE CO LINE 5 3 1 OPERATOR ATTENDANT MODE When an...

Page 28: ... ring extension 5 5 TRANSFER AN EXTERNAL CALL TO ANOTHER EXTENSION Format abc desired extension number Description Allows an extension to transfer a received external call to another extension Example Ext 805 receives an external call To transfer this call to Ext 807 Ext 805 must tap the hook switch to get internal dial tone then dial 807 During the transfer the external caller is in music on hold...

Page 29: ...ension number Description Allows to transfer internal calls from one extension to another extension Example Ext 817 is talking with internal operator and the operator can transfer the call to Ext 805 by tap the hook switch and input 805 Hook switch abc 5 6 INTERNAL CALL TRANSFER EXT TO EXT Ext 817 is talking Tap hook switch Listening dial tone Input 805 Talk 0 8 5 With internal operator internal o...

Page 30: ...ference Hook switch abc 805 is receive CO line Pat hook switch Listen Dial Tone Input 807 3 party conference 0 8 7 26 Flash time of hook switch is from 100msto 2000ms 4 14 After tapping the Hook Switch and hearing the internal dial tone the operator should dial the extension number within a short period otherwise the operator will be reconnect to the external CO line The operator is also can help ...

Page 31: ...user auto to transfer incoming calls to another extension Example The user of Ext 805 has to go to another office extension number is 807 for some business He activate Call Forwarding on his EXT so that all calls to Ext 805 are transferred to Ext 807 automatically 9 2 abc 9 0 8 7 Pick up805 Listen Dial Tone Input 92 807 Du Hang up 2 9 6 4 Pick up extension Input 964 Hang up Du 5 11 CO LINE APPOINT...

Page 32: ... external audio devices such as Microphone Radio and CD should be transmit to INPUT port You can announce from your extension via OUTPUT port to external pager Format abc extension number of conferee Description You can convene maximum of nine extension users as conferee to set up internal telephone conference by this format 93 abc 5 12 1 EXTENSION GROUP ASSIGNMENT 28 Format Description You can co...

Page 33: ...he can transfer external call to other extensions normally Hook switch 01 5 12 4 OUTSIDE CALLER LOOK FOR SOMEBODY BY BROADCAST 0 1 Extension is talking Tap with CO line hook switch Input 01 Extension is broadcasting 9 6 2 Pick up extension Input 962 Your speech is broadcasting Format Description You can broadcast from any extension to external audio emplifier 96 2 Any extension can broadcast but a...

Page 34: ... all external indicator LED flash All extensions cann t make outgoing calls Trouble exists Trouble exist Change extension class One of extension hung up improperly Cancel the setting Voltage not stable or magnetic disturbance Using a UPS and avoid from disturbance Avoid the distrubance Contact local dealer Yes Yes Yes Yes Yes No The CO line is set to special Extension Check again after shutting of...

Page 35: ...nstall Disconnect the equipment Contact local dealer Yes Yes Yes No No No Program new extension number if required Yes If the extension was hung up properly The extension cord short circuit Hang up the extension properly Part the short circuit point If intercom regular Work normal now Contact local dealer Restore original extension number Yes No Yes No No 6 3 INTERCOM CAN T BE MADE Extension hung ...

Page 36: ...y that is for select the user default password of Operator is 1234 and 4321 is for Administrator click OK after input password to enter system programming There are have following menus A To assign basic functions of PABX These functions also can be programmed by telephone extension 801 If you press 034567 on extension 801 will pop out System Actual Work State in monitor B To assign parameters rel...

Page 37: ...uck as COM setting Picture setting etc D To get a call bill of customer E To get a detail bill of external outgoing call or Incoming call F For store name of customer telephone number and address G For change the user s password H The brief introduction of PC Bill Charging System I The version of system software AUXILIARY SETTING HOTEL MANAGEMENT BILL INQUIRE ADDRESS BOOK USER HELP ABOUT Chart 4 7...

Page 38: ...TING Description Click Charging change system charging parameters the default mode is Delay Charging a few discrepancies between PC output bill and real cost Reverse Charging mode can get nicety bill you need to apply Reverse Charging mode service from local Telecom Office first to Description All data of host are visible from monitor and user can change the setting ...

Page 39: ...BER THEN SEND THE DEFECTIVE UNIT TO LOCAL DEALER YOU MUST INCLUDE A LETTER WITH THE RETURN AUTHORIZATION NUMBER DESCRIBING UNAMBIGUOUSLY THE WAY IN WHICH THE PRODUCT IS DEFECTIVE ALONG WITH A PROOF OF PURCHASE WE DO NOT WARRANT AND SPECIFICALLY DISCLAIMS ANY WARRANTY WHETHER EXPRESS OR IMPLIED OF THE FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THE WARRANTY CONTAINED HEREIN NO IMPLIED WARRANTY ON T...

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