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When an external call has been received from the external CO line; the unit will
answer the call and play an Out Going Message. The calling party has the option
to dial the number of the internal extension directly e.g.803 or dial 0 for the operator.
5.3.2
AUTO-ATTENDANT MODE
If the desired extension does not answer within a short period, the line will be auto
disconnected; When external caller dial "0", the ringing Ext.802 will ring, the system
will auto look for next free extension start from Ext.803 if Ext.802 is busy
5. 4
CALL PICK UP
Format:
Description: Allows a user of a non-ringing extension to answer a call that is ringing on
another extension
# 0
0
#
Pick up
Listening dial tone
Input # 0
Answer CO line by non-ring extension
5. 5 TRANSFER AN EXTERNAL CALL TO ANOTHER EXTENSION
Format:
abc = desired extension number
Description: Allows an extension to transfer a received external call to another extension;
Example: Ext.805 receives an external call. To transfer this call to Ext 807, Ext 805 must tap
the hook-switch to get internal dial tone, then dial 807. During the transfer, the
external caller is in music on hold. When Ext.807 lifts the receiver, the external
caller is transferred, Music on Hold stops and the conversation can resume.
Hook abc
EXT.805 is talking
with CO line
Pat Hook-switch
Listening Dial Tone
Input 807
Talk
0
8
7
There are 4 different cases when A is transfers an External call to B:
a) Ext.A doesn't hang up, Ext. B lifts the handset
Communication between A and B is established. The external caller is put
on hold with music. Whoever hangs up ( A or B ), the system will transfer the
external call to the other.
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