Since Cirrus Screens are designed for function trouble-free that will last for years of enjoyment. Most problems
that occur are due to simple issues. If you have trouble, please check the list of simple fixes below. If the problem
persists, please contact your authorized dealer.
If it still is not working then you will need to clear the CB memory first, then code pair the RF remote (the same for
the 12v trigger if you were to use that)
1.
Press the manual button to deploy the screen about 8 inches and press again to stop. (this step is only to see the
movement of the screen in the next step).
2.
Press and hold the Manual button until the screen moves twice and release.
3.
Press the manual button one more time and release.
After the above procedure, the memory of the PCB board will be cleared. Meanwhile the RF emitter and wireless 12v
trigger will no longer react with the screen. You must now follow the procedures to pair the RF transmitter and Wireless
trigger to the screen to resume normal operation.
If it still is not working, then there may be other reasons:
•
Check to ensure the 12v trigger output on the component you are using is functioning.
•
Check to ensure the batteries in both the RF remote and 12v trigger are new.
Issues:
Solution:
Screen does not react to any control
•
Power cable to the film screen is incorrectly
connected or plugged into an outlet that does
have power.
•
Check connections and verify power on the
outlet.
•
Check control method selected (IR or low
voltage) and try an alternate method.
Screen goes lower than desired or does not retract far
enough
•
Adjust the up and down limit as described.
RF does not work
•
Check the batteries in the RF remote that you are
using.
•
Ensure that you are within range of the remote
being used. The factory remote will work at a
distance of up to 8m/30m in most situations.
Other Troubleshooting Tips:
•
The screen is built with a thermal overload protection for the motor. If the screen stops moving up/down, then
the protection circuit may have kicked in. This can happen when programming the screen and it is moved
up/down several times within a few minutes. This will reset after approximately 10 minutes.
•
If the manual button is used to program screen limits, then you may have inadvertently reprogrammed the 12v
trigger or RF remote. Make sure to use the switch
under the rubber plug
to set the limits on the screen.
•
If the screen moves by itself, it maybe in programming mode. Please make sure the Manual control button is not
jammed and moves freely.
