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Question 6. I can‟t seem to get the SSID name. The screen displays, „Can‟t get any
SSID!‟. What do I do?
Answer:
Upon connection to the player, the WLAN USB Adapter needs some time to initialize.
Please wait about 1~2 minutes and then try refreshing the SSID list again.
Question 7. I cannot see files shared on my computer via Browser > Network menu.
What should I do?
Answer:
Please check the following items:
1) Connect the CiragoTV Platinum to the network and obtain an IP address;
2) Enable NetBIOS of TCP/IP on your computer;
3) Check
your PC‟s firewall settings;
4) Enable
your PC‟s „Guest‟ account;
5)
Share the folders you wish to browse on your PC, and make sure that „Everyone‟ or
„Guest‟ has the right to access them.
Question 8. I configured everything correctly, but still cannot get the wireless
network or UPnP function to work.
Answer:
Are you using a firewall such as Norton Internet Security, McAfee Personal Firewall, Zone
Alarm, etc. or even the built-
in firewall of Windows XP? (Don‟t forget that Service Pack 2
for Windows XP automatically upgrades your firewall and turns it on by default)
If you have a firewall, it may need to be configured or have exceptions created to allow you
to see and communicate with the player on the network. To test if your firewall is
preventing network communication (including PING and access shared folders), try
disabling it to see if you can connect. If you can connect with the firewall disabled, you
may need to add the player to the „Trusted‟ list or configure the firewall for local intranet
access. If all else fails, you can disable your firewall long enough to use the player, then
enable it again when you are finished.
Question 9. If I am using the 802.11n Wi-Fi dongle with an 802.11n wireless router,
then why is the speed still 802.11g 54Mbps rather than 300Mbps?
Answer:
The IEEE 802.11n Draft standard prohibits using high throughput with WEP or TKIP as the
unicast cipher. If you use these encryption methods (e.g. WEP, WPA-TKIP), your data
rate will drop to 54 Mbps. You may contact the Access Point or router manufacturer to
download the latest firmware, or try other encryption methods (WPA2-AES or
WPA2-TKIP), or choose to configure an unsecured profile, but this option is not
recommended.
Question 10. Where can I find .torrent files for BitTorrent download?
Answer:
A lot of torrent sites can be found on the Internet, such as The Pirate Bay, Isohunt.com,
TorrentPortal.com, Mininova.org, etc. Please be careful of the contents you are
downloading and your usage of them. Misuse might result in copyright infringement and
