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Merchant services email:
Helpdesk:
03-6204 7733
Merchant dashboard is visible when logged in as merchant. Dashboard consists of summary of
important business parameters in the form of charts & table. Various summary reports can be
customised as per required by simple drag & drop. Above are the different parameters of summary:
Merchant Dashboard
Reconciliation: The Reconciliation Module is designed for Users to enable digital reconciliation with Bank’s
payment advice. Serveral Users can collaborate on dispute resolution centrally and maintain a robust audit
trail. The User can view all payment advice files by date range, store, acquiring bank and upload mode.
The report shows: • Store name • File ID & Name • Acquirer • Date • Status • Total Sales Amount
• Total MSF amount • Receivable amount • Number of disputed transactions
It then enables the User to view Batch Details, Disputes, or the Raw Payments Advice File for further investigation.
Reconciliation
TRM USER MANUAL
