GS Series (DHD599-GS, DWU599-GS) User Manual
75
020-001162-0
Rev. 1 (12-2017)
Troubleshooting
If you cannot resolve an issue using the information provided in this section, contact your reseller
or service center.
No image appears on screen
The image does not appear on the screen.
Resolution
• Make sure all the cables and power connections are correctly and securely connected.
See
Installation
on page 19 for more details.
• Check if the Light Status LED is in Green.
• Make sure you have removed the lens cap and the projector is switched on.
Incorrectly displayed image
The image is partial, is scrolling, or is otherwise incorrectly displayed.
Resolution
If using a PC (for Windows 95, 98, 2000, XP, Windows 7):
1. On control panel or IR remote keypad, press
AUTO
.
2. Select
My Computer
>
Control Panel
.
3. Double-click
Display
.
4. Select the
Settings
tab.
5. Verify your display resolution setting is lower than or equal to WUXGA (1920 × 1200).
6. Click
Advanced Properties
.
7. If the projector is still not projecting the entire image, change the monitor display:
a. Verify the resolution setting is lower than or equal to WUXGA (1920 × 1200).
b. Switch to the
Monitor
tab.
Summary of Contents for DHD599-GS
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