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IRIS Touch

Engineering Manual

Version 1.4

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Summary of Contents for Iris Touch 4 Series

Page 1: ...IRIS Touch Engineering Manual Version 1 4 ...

Page 2: ...m Polling Alarms 4 3 Product Features 5 4 Package Contents 6 5 Board Configuration 6 6 Before You Start 7 7 Installing the IRIS Touch Dialler 8 8 Main menu Only accessible via USB connection 15 9 Trouble report 33 10 Installation for EN54 21 Compliant Fire Applications 35 11 Maintenance 37 12 Specifications 38 ...

Page 3: ...le path or ATS configuration DP4 for dual path IRIS Touch 640NG only The IRIS Touch is based on Chiron s successful IRIS Touch range of AoIP diallers with the same hardware and software used in all IRIS diallers with the same level of security and features provided to military governments banks and commercial industry markets Polling and alarm transmission are performed via the Ethernet or GPRS 3G...

Page 4: ...hat it is Also unlike other systems the polling frequency is not fixed and can be varied by the monitoring centre at any time from a period of 10 seconds for high security systems down to once a week for low security systems This means that polling rates can be optimised to deliver the grade of service required and minimise the bandwidth required Polling and alarms are carried over the TCP IP prot...

Page 5: ...0 3 Product Features Features IRIS Touch 600NG 620NG 640NG Ethernet 1 1 GPRS 3G Relays 4 4 4 Inputs Pins 6 6 6 Serial RS485 Serial TTL RS232 Basic or Full 2 x Basic Text messaging Multi language menus VoIP SIP services Option available on request 4G CDMA ...

Page 6: ...640NG Off GSM Not connected registered IRIS Touch 600NG 640NG GPRS 3G On GPRS 3G is attached to the network IRIS Touch 600NG 640NG Off GPRS 3G is not attached to the network IRIS Touch 600NG 640NG ETHERNET On ETH connected synchronized IRIS Touch 620NG 640NG Off ETH disconnected not synchronized IRIS Touch 620NG 640NG SERIAL Flashing 0 2s On 0 2s Off Shows not communicating with panel Flashing 1 5...

Page 7: ...rk details are required in order to connect the IRIS Touch The following information should be obtained from the customer Fixed IP address or DHCP Fixed DHCP If using DHCP then the following information will not be required as it will be assigned by the network IP address Gateway address Subnet mask address GPRS 3G SIM Card and Access Point Name If the installation uses GPRS 3G then a SIM card wil...

Page 8: ...local IP router switch or socket that has been allocated for the LAN WAN network IP connection GPRS 3G enabled systems IRIS Touch 600NG 640NG Cell Ant Fit the supplied T bar GPRS 3G antenna but do not fix in place until after performing the GPRS 3G network scan Note An external GPRS 3G antenna can be fitted if required 6 x Pin Inputs Optional serial connection The following 5 connections are optio...

Page 9: ...alaxy A Galaxy A B Galaxy B IRIS Touch to Risco ProSys panels IRIS RS485 screw terminals To Risco Bus1 terminal 0V Power COM VIN Power AUX A YEL B GRN TTL connections Texecom Premier Range Can be ordered from Chiron Description Texecom RS232 Lead Part No Tex600 RS232 port 2 connections HHL and ESPA IRIS Touch to HHL panels IRIS RS232 screw terminals To HHL Com Port X3 TX2 2 RX RX2 3 TX 0V 1 GRD IR...

Page 10: ...orrectly it is essential that the resistors are connected at the contact end of the loop and not the dialler end The monitoring centre must also enable the monitoring of this facility on the dialler within the IRIS Secure Apps receiving system Switch On and Test To confirm power is applied look for the indicator SYS LED flashing yellow on the IRIS Touch dialler board GPRS 3G Network Scan IRIS Touc...

Page 11: ...eypad for both Alarms and Remote Service Suite upload download connection Note If you want to use the SMS messaging function from the Galaxy panel then you will need to emulate the external PSTN module and setup the Galaxy External PSTN module settings see the IRIS Honeywell Galaxy Installation manual For further information on both the Galaxy installation and Remote Service Suite upload download ...

Page 12: ...emote Service App client Set to MGR Authorise if making the remote access calls out from site to the Honeywell RSS and then set the call IP1 IP address to the IP address for the Honeywell RSS communication server e g 80 176 196 135 Note The IRIS Touch does not support the Honeywell Encryption as uses its own encryption so please ensure the following 2 options are turned off 9 Encrypt 1 Alarm Repor...

Page 13: ...nfigured via an SMS message from any mobile phone If GPRS is used you will need to set the GPRS APN On the latest Texecom Premier Elite panel you can do this via the keypad and this is detailed in the configuration below For older different models that do not have the keypad option you can do this by sending a text message to the phone number of the SIM card being used The text should be in the fo...

Page 14: ...emote Service App 7 Setup Modules 2 Setup IP Data Note To use DHCP please leave the ComIP Address and Gateway blank default values 1 ComIP Address Program in the IP address for the IRIS in a 12 digit format i e 192 168 0 10 192168000010 2 ComIP Port Program the Port number for Wintex connection normally 10001 3 ComIP Gateway Enter the network gateway IP address in a 12 digit format i e 192 168 0 1...

Page 15: ...izard are the network paths settings The IRIS Touch dialler has Ethernet and GPRS 3G options for single or dual communications If you connect a PSTN expansion board you will have an additional communication path and can then have a triple path communicator Select the paths required and then click Continue Additional options The next screen will give you a number of options to enable or disable Ple...

Page 16: ... 620NG or 640NG Checking Ethernet The IRIS Touch dialler will now confirm if an Ethernet connection has been made to another piece of Ethernet equipment like a router or switch if no connection is being seen this will display as Ethernet Disconnected and the cable between the 2 pieces of equipment will need to be checked If the connection is good you will see Ethernet Connected and can press Conti...

Page 17: ... for the monitor centre Check the LAN IP address setup for the IRIS Touch dialler and confirm with the customer IT department that you have the correct addresses for their network Ensure that the alarm and polling port is not being blocked outbound by the customer s firewall The required ports are 53165 TCP This indicates that the test poll call has reached the IRIS Secure Apps system but the acco...

Page 18: ...t the information entered in is correct click Continue The IRIS Touch dialler will make a test poll and test alarm transmission over GPRS 3G Note The normal sequence of sending test alarms from the alarm panel must still be carried out Please ensure that both of these transmissions are successful If not successful the dialler will indicate the possible issues and the configuration to check as show...

Page 19: ...tinue and then click Continue again For more information on each format and additional configurations for the Pin alarms please go to the Section 8 2 Settings Pin Inputs Pins Required You will now be asked to select the pins you wish to enable and use if you have selected SIA FF or CID for the alarm format The number of pins available will depend if one of the expansion boards has been fitted Unse...

Page 20: ...ount Name Number Set the account name number for the IRIS Touch unit on site as allocated by the monitoring centre ARC IP Address Set up the external IP address for the monitoring centre receiver polling engine Note Only the primary main ARC IP address needs be entered on the dialler as all backup or alternative IP addresses for the ARC are downloaded to the IRIS Touch dialler on the first polling...

Page 21: ...oint Name for the SIM card used User Name If none required then leave blank otherwise set the GPRS 3G user name for the SIM card Password If none required then leave blank otherwise set the GPRS 3G password for the SIM card SIM PIN If the SIM card used has a PIN number set please enter here normally this is disabled blank Call Barring Incoming calls can be rejected to helps prevent any possibility...

Page 22: ...ards Emulation Mode This allows you to setup the serial port for Normal Cooper I ON or Texecom Premier Connections by default this is setup for Texecom emulation For more information on the connection and setup please refer to the panel installation manual available from http www chironsc com downloads_security html Note For the Cooper I ON panel you will need to purchase separately the IRIS CT in...

Page 23: ...ilable from http www chironsc com downloads_security html Serial Port RS485 Galaxy Set the RS485 bus for Honeywell Galaxy mode where the IRIS Touch will simulate one of 3 external modules in the following order Ethernet External Telecoms and External RS232 ProSYS Set the RS485 bus for the Risco ProSYS bus to allow Upload Download connections but not alarms the panel alarm will need to be either on...

Page 24: ...the IRIS Touch dialler can be setup to be a simple alarm panel using the pin inputs Set Unset Pin Configuration options for the Set Unset pin Pin Number Allocate which pin is for the set and unset signals Trigger Mode Set the trigger mode to normal the unit is unset when the input pin is open circuit This method is suitable for an external physical switch such as a key switch Alternatively set the...

Page 25: ...f the alarm formats SIA FF or CID you will receive a warning message indicating that all pins will be setup for this alarm format and returned to the default allocation shown below as pins cannot be setup to different alarm formats SMS IRIS 600NG or 640NG On input Set open circuit and input Restore close circuit the IRIS Touch will send the configured SMS message for the Set or Restore text to the...

Page 26: ... Set Restore message sent on the relevant event using the correct format as defined in SIA Format protocol SIA DC 03 1990 01 R2003 10 At default this is pre set to a specific SIA code and a zone number see table below This can be modified for any event code and a text description added for each event which will be sent with the SIA alarm code as with SIA level 3 alarm protocols These can be no lon...

Page 27: ...and it has not previously been reported 6 In alarm The alarm triggering input is at its active state and it has previously been reported 3 New restore The alarm triggering input has just returned to its quiescent state from the alarm state O C open close Sets the input to be an open close input which will send the following states of the channel according to the following Signal Event Type Descrip...

Page 28: ...ick box This will mean that the Event is now the closed circuit and the Restore event is open circuit Event Enter the Event code 3 digits 0 9 for this input for example 110 Fire To determine which event code is to be used please refer to the Digital Communication Standard Ademco Contact ID Protocol for Alarm System Communications SIA DC 05 1999 09 Group Group or Partition number 2 digits 0 9 Use 0...

Page 29: ...ick on the box you can toggle through which relay you wish to assign for this fault report and note the same relay can be used for multiple path fault indication The option for Fault reporting allows reporting of system fault indications via the selected relay for a list of these faults please check the Section 9 Trouble Reporting Via SMS The IRIS Touch dialler can send SMS messages to indicate co...

Page 30: ...for example you can enter a number of 56 This will allow all phone numbers with a CLI ending in 56 Leaving the source number blank will allow any mobile number to set or restore the relay as long as the SMS text matches Activation msg Sets the SMS text message required to open the relay note this is case sensitive Deactivation msg Sets the SMS text message required to close the relay note this is ...

Page 31: ...ck to the monitoring centre network IP address and in some cases the monitoring centre has their own reflash server installed This option allows the sending of a reflash request to an alternate IP address Reflash Now Initiate the reflash to the reflash IP address and will bring up a status window to indicate progress Test The test menu allows checking of all current enabled communication paths and...

Page 32: ...led to send alarm to ARC over Ethernet network check with ARC GSM 3G registration Registered Dialler is connected to the GSM 3G network Not registered The dialler is not registered to the GSM 3G network check SIM card is enabled and inserted correctly into the SIM card holder also check antenna and signal strength are connected and above minimum signal strength Signal strength Indicates current si...

Page 33: ...rength power down the dialler and insert the SIM card into the SIM card holder then power the dialler back up 9 Trouble report When the SYS LED is flashing yellow the dialler has some trouble events being reported The IRIS Touch dialler has different states on the additional LEDs that will indicate faults being seen detailed in the table below LED Colour Indication SYS On Shows dialler is operatio...

Page 34: ...s ok SIM PIN required SIM card has been setup for a PIN number and no SIM PIN entered in configuration Confirm the correct SIM PIN with the SIM provider and enter SIM PIN error Current SIM PIN entered in the configuration is invalid confirm correct SIM PIN with SIM provider and confirm entered correctly Poll Failed The dialler is unable to poll over any path check correct ARC IP address entered an...

Page 35: ...y with transmission system type 2 as described in Annex A of EN54 21 when one of the signaling paths is PSTN e g Ethernet with PSTN backup GPRS 3G with PSTN backup or PSTN only Technical specification Please refer to the specifications in the engineer manual for the appropriate IRIS Touch dialler Installation Configuration and Commissioning Requirements for the monitoring centre The monitoring cen...

Page 36: ...ller provides relay outputs for the following indications which should be wired to corresponding inputs to the CIE 1 Relay B Indicates that an acknowledgement to a fire alarm signals has been received from the monitoring centre This relay is normally open and closes when the acknowledgement is received It will be opened when the fire alarm restore signal is transmitted 2 Relay A Fault indication n...

Page 37: ...le events Confirm current status The IRIS Touch dialler will indicate the current status via the LEDs as per the information in Section 9 Trouble Reporting Communication Paths Checks The engineers can test the communication paths for both polling and alarm communications by removeing one of the communication paths dual path and then confirming that the polling LED stays on for a number of minutes ...

Page 38: ... panel RS485 TTL RS232 x 2 Note RS232 cabling must not exceed 30 meters PIN Inputs interface to alarm panel Maximum input voltage range 0V to 24V Input low alarm threshold 1V Input high restore threshold 2V Internal pull up impedance 10K to 3 3V supply Alarm protocols SIA level 1 to 3 reference SIA DC 03 1990 01 R2003 10 Contact ID reference SIA DC 05 1999 09 Fast format Scancom Tamper detection r...

Page 39: ... the following safety classifications Power Interface SELV for connection to a DC supply Inputs SELV for connection to alarm output pin Conformance European Directives The IRIS Touch complies with the following European Directives 1999 5 EC Radio Telecoms Terminal Equipment Directive 2006 95 EC Low Voltage Directive 2004 108 EC Electromagnetic Compatibility Directive EN50131 EN50136 VdS Certified ...

Page 40: ...435 080 870 Email sales chironsc com www chironsc com Chiron Security Communications AG Bahnhofstrasse 30 6300 Zug SWITZERLAND The information contained is supplied without liability for any errors or omissions No part may be reproduced or used except as authorized by contract or other written permission The copyright and foregoing restriction on reproduction and use extend to all media in which t...

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