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S Y M P T O M
Pilot goes out when the
gas knob is released.
The gas valve has an inter-
lock device which will not
allow the pilot burner to be lit
until the thermocouple has
cooled. Allow approximately
60 seconds for the thermo-
couple to cool.
Pilot burning; no gas to
main burner; gas knob is
on ‘HI’.
Pilot goes out while
standing. Main burner is
in ‘OFF’ position.
Main burner flame is a
blue, lazy, transparent
flame.
Main burner goes out;
pilot stays on.
Main burner goes out,
pilot goes out.
TEST SOLUTION
• Purge the gas line.
• Fill the tank.
• Turn up the pilot flame.
• Turn up the pilot flame.
• Loosen and tighten thermocouple.
• Clean thermocouple and valve connection.
• Replace thermocouple.
• Replace.
• Replace.
• Remove stoppage in orifice.
• Replace.
• Turn on all gas appliances and see if pilot flame
flutters, diminishes or extinguishes, especially when
main burner ignites. Monitor supply pressure.
• Check if supply piping size is to code. Correct
all undersized piping – consult with your gas
utility.
• Increase fresh air supply (open door, window, add
make-up air supply).
• Remove blockage.
• Check that chimney is installed to building
codes (2 ft. above highest roof line within 10 ft.
or 2 ft. higher than any portion of a building
within a horizontal radius of 10 ft. of the chim-ney.)
• Turn on pilot flame. Increase pilot flame by
turning pilot adjustment screw counter-clock-wise.
• Clean thermopile and thermopile connection to
valve. Reconnect thermopile to valve, finger
tight, then tighten one quarter turn with a
wrench.
• Shorten wire to correct length or wire gauge.
• Replace.
• Loosen and tighten thermocouple.
• Clean thermocouple and valve connection.
• Replace thermocouple.
• Replace valve.
• Wait ten minutes. Shut off all exhaust fans in
the house (kitchen and bathrooms), furnace
and clothes dryer. Open windows and/or door.
Start fireplace and monitor its operation. Close
doors and windows and start appliances as
before; room is in negative pressure. Increase
fresh air supply.
• Check for chimney blockage.
• Re-attach to stove.
• Replace.
P R O B L E M
System is not correctly purged.
Out of propane gas.
Pilot flame is not large enough.
Pilot flame is not engulfing the ther-
mocouple.
Thermocouple shorting.
Faulty thermocouple.
Faulty valve.
Main burner orifice is plugged.
Faulty valve.
Gas piping is undersized.
Insufficient secondary air.
Downdraft or blockage in chimney.
Pilot flame is not large enough or not
engulfing the thermopile.
Thermopile shorting.
Remote wall switch wire is too long,
too much resistance in the system.
Faulty thermostat or rocker switch.
Thermocouple shorting or faulty.
Chimney down-drafting.
Chimney is blocked.
“B” Vent disconnected from stove.
Faulty spill switch.
TROUBLE SHOOTING GUIDE
Summary of Contents for SSI-22
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