8
running cycle. It is cooling,
but does not run long
enough to cool water to the
required level.
The thermostat is improperly set for the
prevailing environmental conditions and Chiller
usage.
Adjust the thermostat.
The compressor motor is defective, causing the
Chiller to cycle on the overload protector.
Return Chiller to authorized service center or
factory for repair.
F. The cold water flows
slowly or not at all.
The cold water thermostat is too low, causing ice
to build up in the reservoir, blocking water flow.
Defrost Chiller.
Adjust the thermostat to a warmer temperature.
NOISE
A. There is excessive
noise coming from the
Chiller, but it is
otherwise operating
normally.
The Chiller is not level.
The Chiller must be leveled and on an even surface.
All 4 feet must be firmly touching the surface.
A section of the tubing connecting the Chiller is
touching other parts of the Chiller, other plumbing
or cabinet wall, causing noise to be generated due
to vibration.
Adjust position of the tubing to make sure it is not
in contact with any other parts or surfaces.
Check the connection of the fixed screws.
Tighten any loose screws.
WATER LEAKAGE
A. Leakage from inside
of Chiller
The cold water tank leaks.
Return Chiller to authorized service center
or factory for repair.
OTHER
A. Odd taste and
smell in the water
Mineral concentration of supplied water is
somewhat high.
This product does not include filters. Change the
existing filter or use a proper one.
Not used for a long time.
Continue to let the water flow until it runs clear.
Sanitize as instructed in Section 5 of this manual.
B. Strong water flow
Supplied water pressure is too high.
Install a pressure limiter that can control the
pressure or contact a qualified plumber.
12. WARRANTY & SERVICE
Do not return this product to the store for warranty claims: Please Contact Customer Support at
Non-Transferable Limited Warranty
* Chiller Daddy LLC (“Chiller Daddy”) warrants this water chiller, to the original purchaser, and to no other person, to be free from manufacturer’s defects in
workmanship or material under normal operating conditions for (1) year from the original date of purchase. Chiller Daddy LLC may require proof of date of
purchase from an authorized dealer and/or accompanying serial number. Please retain your receipt or invoice as proof of purchase date and location. This
warranty applies only in the country in which the unit was originally sold. This Limited Warranty does not cover failure due to improper installation, improper
maintenance or service (by you or a third party), misuse, abuse, accident, commercial use, or failure to perform routine maintenance on the water chiller as
outlined in the User’s Manual. This Limited warranty shall not apply to the following:
- Products that are used outside of office or residential environments
- Use where water is microbiologically unsafe or of unknown quality
- Failure caused by accident, fire, floods, or acts of God
- Service to the unit by unauthorized personnel
- Issues caused by the facilities electrical system, i.e. circuit breakers and fuses, power surges or fluctuations etc.
- Any damage to finishes, dents, scratches, rust or discoloration
The limited warranty is void if the water chiller is modified or altered. Alteration may cause serious flooding, electrical shock or a fire. The limited warranty is
void if the PSI of the incoming location exceeds 100 PSI and an approved pressure limiter was not installed. For all office or residential settings not using an RO
reverse Osmosis system with a holding tank, a water pressure limiter must be installed. If the water pressure at the location occasionally or constantly exceeds
100 PSI, a water pressure regulator must be professionally installed, or the warranty is void. The Warranty shall be limited to repair or replacement of parts of
the Chiller, whichever Chiller Daddy shall determine necessary, using reasonable discretion, upon examination. Please contact customer service for instructions.
If Chiller Daddy LLC confirms, after examination, a defect covered by this limited warranty and if Chiller Daddy approves the claim, then Chiller Daddy will replace
the defective part without charge. The warranty does not cover any freight costs to our facility; Chiller Daddy will return replacement parts, postage prepaid.
Unless required by law, Chiller Daddy LLC makes no other warranty, agreement, or guarantee, express, implied or statutory including implied warranty of
merchantability or fitness for a particular purpose. Further, Chiller Daddy shall have no liability to purchaser or a third party for special, indirect, punitive,
incidental, or consequential damages. If anything here is unclear, please contact customer support for further information.
