17
Troubleshooting Tips
Problem
Possible
Cause
Corrective
Action
Beverages
are
not
cold
Refrigeration
switch
is
off.
Move
refrigeration
switch
to
the
On
position.
Chill
Station
was
just
started.
Wait
one
hour
for
refrigeration
unit
to
chill
water.
High
usage
in
a
short
period
of
time.
Wait
for
refrigeration
unit
to
chill
fresh
water
entering
water
tank.
Water
temperature
adjustment
screw
turned
down.
Adjust
water
temperature
adjustment
screw.
Air
flow
blocked
at
back
of
cabinet.
Ensure
2
inches
of
unrestricted
clearance
is
provided
at
the
back
of
the
cabinet.
Beverage
does
not
dispense
Water
bottle
is
empty.
Replace
water
bottle.
Syrup
cartridge
is
empty.
Replace
syrup
cartridge.
Power
cord
is
unplugged.
Plug
power
cord
in.
Red
pump
switch
is
off.
Move
red
pump
switch
to
the
On
position.
Syrup
mixing
valve
is
closed.
Rotate
syrup
mixing
valve
clockwise
and
follow
beverage
taste
adjustment
procedure.
Fuse
is
blown
or
circuit
breaker
is
tripped.
Replace
the
fuse
or
reset
the
circuit
breaker.
O
‐
ring
in
syrup
cartridge
tray
is
damaged.
Call1–888–ALS–SODA
for
support.
O
‐
ring
in
syrup
cartridge
tray
is
not
properly
lubricated.
Apply
a
thin
film
of
food
‐
grade
sanitary
lubricate
such
as
Haynes
Lubri
‐
Film
to
the
O
‐
ring.
Cartridge
cap
is
damaged
or
flawed.
Apply
a
thin
film
of
food
‐
grade
sanitary
lubricate
such
as
Haynes
Lubri
‐
Film
to
the
O
‐
ring.
Water
does
not
taste
fresh
Water
tank
and
line
need
to
be
cleaned.
See
the
cleaning
section
in
this
user
guide.
Water
is
not
fresh
or
contaminated.
Sanitize
water
tank
and
ensure
bottled
water
is
clean
and
fresh.
Beverages
do
not
taste
fresh
Water
tank,
water
line,
syrup
tank
and
syrup
lines
need
to
be
cleaned.
See
the
cleaning
section
in
this
user
guide.
Syrup
cartridge
is
beyond
its
expiration
date.
Replace
syrup
cartridge
with
fresh
cartridge.
Beverages
taste
too
strong
or
too
weak
Syrup
mixing
valve
not
set
properly.
Adjust
syrup
mixing
valves
to
achieve
the
desired
taste.
Syrup
cartridge
is
empty.
Replace
syrup
cartridge.
Syrup
cartridge
not
seated
properly.
Reinstall
syrup
cartridge
following
instructions
in
this
user
guide.
