Chevrolet EXPRESS - 2011, Manual

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Black plate (5,1)
Chevrolet Express Owner Manual - 2011
Customer Information 13-5
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
. Name
. Address
. Phone number
. Model year
. Brand
. Vehicle Identification
Number (VIN)
. Mileage
.
Delivery date
. Description of the problem
. Dealership name
. Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13 ‑ 5 or
Customer Assistance Offices
(Mexico) on page 13
‑ 6 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.