
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-9
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-11
Reporting Safety Defects ................................7-14
Reporting Safety Defects to the
United States Government ..........................7-14
Reporting Safety Defects to the
Canadian Government ................................7-15
Reporting Safety Defects to General Motors .....7-15
Service Publications Ordering Information .........7-15
Vehicle Data Recording and Privacy ................7-16
Event Data Recorders ...................................7-17
OnStar
®
......................................................7-18
Navigation System ........................................7-18
Radio Frequency Identification (RFID) ..............7-18
Section 7
Customer Assistance Information
7-1
Summary of Contents for 2008 Impala
Page 16: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 1 12 ...
Page 74: ... NOTES 1 70 ...
Page 124: ... NOTES 2 50 ...
Page 127: ... NOTES 3 3 ...
Page 128: ...Instrument Panel Overview 3 4 ...
Page 246: ... NOTES 4 34 ...
Page 262: ...When you open the hood on the 5 3L V8 engine here is what you will see 5 16 ...
Page 364: ...Engine Drive Belt Routing 3 5L V6 and 3 9 V6 Engines 5 3L V8 Engine 6 14 ...