CheckBox HSV210 Setup & User Manual Download Page 1

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Set

& U

ser

ide

www.CheckBoxSystems.net

CheckBox Wireless Hotspots

are designed to be Easy to

Install, Easier to Manage and Easiest to Afford. To make set

up as easy as possible, please take a moment to completely

read through these instructions before you begin.

Wireless Hotspots

HSV5

Summary of Contents for HSV210

Page 1: ...CheckBox Wireless Hotspotstm are designed to be Easy to Install Easier to Manage and Easiest to Afford To make set up as easy as possible please take a moment to completely read through these instructions before you begin Wireless Hotspots HSV5 ...

Page 2: ...uestions can be found in here We are constantly working on adding new features to CheckBox and as these features develop they will be added to your system automatically via system updates These updates may change the way some of your administration screens and features function To keep current on these new features you can download an updated version of this booklet at www CheckBoxSystems net Than...

Page 3: ...stem from outside the hotspot 15 Accessing your system from the Internet 16 Network setup 7 Current network configuration 15 Administering active clients 18 Client Usage Policy 19 Signal strength power levels and antennas 20 Mesh repeaters and the mesh node status display 22 NX Meshing Access Point Installation 24 System Alerts 25 Optional Services 26 Final Installation Checklist 27 Warranty Infor...

Page 4: ... your first Internet connection Eth2 connects to your second Internet connection if you have one Eth1 connects to your third Internet connection if you have one Eth0 connects to the local area network or wired mesh node repeaters Power connects to the included AC power cord Eth0 will connect to your Guest area network the part of your network that your guests connect to This may be a wired network...

Page 5: ... will keep office and guest data separate while allowing the CheckBox to share the Internet connection with one modem You may also use an Ethernet switch attached to your CheckBox to connect multiple CheckBox Meshing Access Points to your CheckBox You can also connect a wired PC for guests to use to this switch When connecting multiple access points or guest PCs to the CheckBox be sure to use an E...

Page 6: ...etwork hotspot the default name for the CheckBox wireless network You can change this name later Open your web browser and you should see a generic welcome screen This is the welcome screen your guests will see when they first log on to your hotspot you can customize this screen see page 13 From here your guests are prompted to enter a ticket number credit card or any of the access methods that yo...

Page 7: ...twork Setup page you will see a summary of the Internet connections currently connected to each of the ports on your CheckBox This page will show you the recent data rates speed and maximum data rate on each link CheckBox will use this information to determine the percentage of the data traffic that each connection will carry and will adjust this percentage on the fly Clicking on the Eth3 Eth2 or ...

Page 8: ...Sv5 If you are using other brands of access points you will need to manage channel changes and SSID as per their manufacturer s directions By default the ssid is hotspot To change the ssid select Network Setup from the top menu and then Wireless from the drop down menu Enter the new name and press update It is important that your name contain only letters and numbers no spaces or symbols Important...

Page 9: ...s or printed tickets and have enabled credit cards then only the credit card buttons will be displayed Access Tickets allow you to create and distribute tickets for your guests that allow them an amount of time online that you determine These tickets can be good for an amount of time ranging from 15 minutes to one year You can give these tickets away or sell them Tickets can only be used by one de...

Page 10: ...act Telephone Number Off Express Checkout Settings No Press Save and then go back up to Payment Data Transfer optional and you will now have an Identity Token It is very important that you copy this token carefully using copy paste in the next step We strongly suggest that you copy this token into a blank document to store for safekeeping Once you have completed setting up your PayPal account and ...

Page 11: ...tricted free access to your customers but still have the custom ers view your site welcome page you can set the Trial Time and Trial Period time to be the same For example by setting the Trial Time and Trial Period both to 60 minutes your clients will see the welcome page once every hour To enable Free Access select Access Controls in the top menu and then Free Access Setup on drop down Select the...

Page 12: ...kets for one time events You can have two different codes defined with different amounts of access time assigned to each code To set up Permacodes click on the Access Controls button on the top level menu and then select the Permacode button on the drop down menu Create your code word s and select the amount of time each code word is valid for and press update Guests now need to simply type the co...

Page 13: ...te and then Edit Logon Text from the drop down menu In this box you will see some html tags and then the default text You can change the text to your own message and if you are familiar with html you can customize fonts and colors with the html tags After your guests successfully login they will see a Welcome Message If their ticket num ber is invalid they will see a Failed Login Message These mes...

Page 14: ...ze It may look fine on your screen but may not fit on somebody else s screen File size refers to the amount of data used to record the picture information Too little data and the picture looks course blurry or grainy Too much information and the picture takes too much space in storage and takes too long to download So what is the right size For the welcome screen logo generally an image that is no...

Page 15: ...d immediately under eth3 for modems plugged into port 3 eth2 for modems plugged into port 2 and eth1 for modems plugged into port 1 This is the IP address assigned by your ISP or internal router to our system If you are using the expansion card to add additional modem ports to your HSv5 you will also see sections for eth4 eth5 eth6 and eth7 Once you have determined the IP address assigned to your ...

Page 16: ... how to enable static routing or virtual servers Due to variations between different router models CheckBox support can not assist with making changes to your office router In order to access your CheckBox from the internet you need to know the IP address assigned to you by your internet service provider An IP address is a unique number much like a telephone number that identifies a unique machine...

Page 17: ... site ID number and user name please contact support checkboxsystems net to request one To Access your site via the Remote Access go to www checkboxsystems net and click on the Login on the top of the page In the Site Lookup box enter your 4 digit site ID number then press site lookup A login box will pop up requesting a username and password The actual box may look different depending upon your w...

Page 18: ...ill be identified with a ticket number of none Here you can manually allow them online by clicking on that ticket number and selecting the an amount of time The third column for each client lists how much data traffic they have put through the system This information is in kilobytes and is counted from the time they activate their ticket The last two columns list the access point or repeater that ...

Page 19: ...er speed calculated to prevent them from exceeding the hourly limit you have set in the Client Usage Policy To set the Client Usage Policy select the Administration on the top menu and then select the Client Usage Policy on the drop down menu Choose what type of Internet connection you have and then choose one of the preset Policies or you can choose custom and manually set a limit The last column...

Page 20: ...access point the access point in this case is the CheckBox system Long range antennas are rated in dbi and can sometimes help and sometimes can make the situation worse While a standard antenna sends out radio waves equally in all directions like a balloon long range antennas achieve greater range by changing the shape of the signal Instead of sending out the signal in a balloon shape some antenna...

Page 21: ...al factors How great a distance do you need to cover What are the surroundings Are there walls or open spaces Is the building made of wood rebar reinforced concrete or steel Is there any interference in the area On a flat open field with no interference a signal can travel up to 1000 When we start adding walls other devices and users that distance will begin to shrink For example a hotel with two ...

Page 22: ... actively determine the best route back to the master unit Once your Mesh Repeaters are in place you can monitor their status by selecting Mesh on the top menu You can check the status of your repeaters by clicking on the Mesh button on the top menu The first column identifies the repeater unit by it s MAC address MAC stands for Media Access Control and is the equivalent to an electronic serial nu...

Page 23: ...n Yellow or Red Units highlighted in yellow will have slower connections that will be unreliable Units in Red are not able to support traffic or users as they have a very low or no connection often as the result of issues with power or wiring at the unit For stable connections signals above 30 are best The signal is only displayed for access points running in wireless mode access points without a ...

Page 24: ...tom of the ceiling tile Once the mounting bracket has been secured connect the CheckBox NX AP PoE meshing access point to the Ethernet cable and attach the unit to the bracket with a twist Outdoor unit Remove the white bracket from the NX Outdoor AP PoE meshing access point and use as a template to mark holes for the mounting screws Once the mounting bracket has been secured connect the NX AP PoE ...

Page 25: ...ll need to download some configuration updates to your CheckBox units which may take up to 4 hours to complete Setting alerts to Aggressive will generate an alert if a CheckBox mesh node or a master unit is late for any of it s scheduled check in cycles This may cause an excessive amount of alerts to be generated It is not uncommon for a unit to be late or to miss a check in cycle due to network c...

Page 26: ...ting to the wireless service configuring their wireless settings and logging on Support staff have instant real time access to systems can perform diagnostics and when appropriate restart networks and alert property owners to issues as well as escalating critical system issues to advanced technical support Guest support is priced on a per room per campsite per boat slip basis per month Guest suppo...

Page 27: ...s are connected to power Outdoor units only Repeaters are mounted at least 20 feet off of the ground and at least 4 feet away from other antennas Serial number of each repeater is noted for labeling by location in mesh display System Setup CheckBox Master Set administrative password For systems with Mesh Repeaters Accept mesh repeaters into network on Mesh page Upload your graphic for Welcome Scre...

Page 28: ...ir or replacement of the components of the system as we determine necessary The warranty does not cover damage due to improper installation use of unauthorized accessories including but not limited to external antennas and power amplifiers lightning vandalism or physical abuse Standard support is for use by the site management and employees and is provided via telephone or email at our option deli...

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CheckBox HSV210, Setup & User Manual

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