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DIR-882

FAQ _Ver.1.1

HW Version

Firmware Version

1.00

Written By

Customer Service Department I of DHQ on July 25

, 2017

Summary of Contents for DIR-882

Page 1: ...DIR 882 FAQ _Ver 1 1 HW Version Firmware Version A1 1 00 Written By Customer Service Department I of DHQ on July 25th 2017...

Page 2: ...to factory default setting 31 Q14 How do I backup restore the configuration on my router 32 Definitions 35 Q15 What is smart connect 35 Q16 What is WPS 36 Guest Zone Setting 37 Q17 How do I enable Gue...

Page 3: ...y 69 QoS Setting 70 Q30 How do I configure QoS on my router 70 Time Schedule 72 Q31 How do I configure the time on my router 72 Q32 How do I create schedule on my router 75 VPN Setting 78 Q33 How to s...

Page 4: ...outer local Step 2 You should be taken to a D Link login page By default the username is admin and no password is required Note Administering a Router over Wi Fi Setting up a router for the first time...

Page 5: ...d Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Management System Admin Step 2 Fill in the pas...

Page 6: ...I set up and secure my wireless connection Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Setti...

Page 7: ...nk xxxxx and enter a unique wireless network name This is the name you will see when scanning for wireless networks on your computer wireless device In the password field remove the default password a...

Page 8: ...7 2 Smart Connect disabled Note Please check Q3 as the link below about the detailed information about Smart Connect What is smart connect...

Page 9: ...ess in order to go online through the router Note It is recommended to clone MAC address from last computer which was able to go online when connected to modem Please launch your browser and enter htt...

Page 10: ...9 Step 2 Click Advanced Setting...

Page 11: ...10 Step 3 Find Mac address clone field then select one Mac address from the drop down menu and click Save...

Page 12: ...aunch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Connected Clients from the Home Tab Step 2 Click the Pen...

Page 13: ...12 Step 3 Click Reserve IP to Enable and fill in the reserved IP address then click Save...

Page 14: ...do I configure 802 11 mode on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Settings...

Page 15: ...14 Step 2 Disable Smart Connect and select the 802 11 mode for 2 4G 5G band...

Page 16: ...15...

Page 17: ...16 Step 3 Click Save to save your configuration...

Page 18: ...ow do I change the router s IP address Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Settings...

Page 19: ...18 Step 2 Change the IP address as needed under Network Setting and click Save...

Page 20: ...68 0 1 into the address bar Then login and follow the steps below Step 1 Click Management System Admin Step 2 Click Advanced Settings and enable Remote Management then click Save The default remote ma...

Page 21: ...20 You can find your WAN IP by clicking on the Home tab It will be displayed under the Internet Section...

Page 22: ...21 Q9 What models support bridge mode Currently the models support bridge model are DIR 895L DIR 885L DIR 880L DIR 868L DIR 865L DIR 605L...

Page 23: ...22 Q10 How to access the USB on my router Step 1 Connect your USB drive to the USB port on your router Step 2 Click on the Setting USB Sharing and confirm if Windows File Sharing SAMBA is enabled...

Page 24: ...23...

Page 25: ...ick on Windows key R on your key board Then type 192 168 0 1 and press OK 192 168 0 1 Your router IP address Then your USB drive shall be accessible Step 4 Right click your USB Drive and select Map Ne...

Page 26: ...25 Step 5 Select your desired Drive Letter and Click Finish...

Page 27: ...26...

Page 28: ...Checking Q11 How to upgrade firmware for router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click...

Page 29: ...28 Step 2 Click Select File to browse for the firmware...

Page 30: ...29 Step 3 Click Upload Firmware you selected to upload...

Page 31: ...to check firmware version of router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar The firmware version can be found at the top right hand corner...

Page 32: ...ds which is located inside a small hole on the base of the unit The power light on the front of the router will turn orange to indicate that the unit is restarting Step 2 The unit will reboot automati...

Page 33: ...e the configuration on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Management Syst...

Page 34: ...33 Step 3 Click Save to save the configuration...

Page 35: ...34 Step 4 To restore your configuration click the Select File button and select your configuration backup file Once selected click Restore configuration file you selected...

Page 36: ...nes the router automatically determines whether to connect a device to the 2 4 or 5 GHz band thereby providing the best speed and range for each device and optimally distributing devices to each netwo...

Page 37: ...st support WPS and be compatible with WPA WPA2 security To use simply press the WPS button on your router or access point and then press the WPS button on your wireless client sometimes may be enabled...

Page 38: ...7 How do I enable Guest Zone Guest Access on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1...

Page 39: ...38 Step 2 Click the Guest Zone tab...

Page 40: ...39 Step 3 Configure Guest Zone and click Save...

Page 41: ...many simultaneous users can my Wi Fi network handle The more devices that are simultaneously connected to your device the slower the transfer speed will be for each device D Link recommends 15 simult...

Page 42: ...flow it could overheat 2 Ensure the firmware is up to date Firmware is the brain of the router it is the programming that tells it how to work D Link will release new firmware versions when bugs are r...

Page 43: ...e wireless device is to see if the issue exists on multiple devices If you internet is slow or is only dropping on one of multiple devices computers then the issue is probably not with the router If t...

Page 44: ...nges 2 3 feet can make a big difference Ensure the router is in a well ventilated and open area Do not put the router in a cabinet or enclosed area Other devices that use the 2 4Ghz 5Ghz wireless band...

Page 45: ...brick fireplace metal file cabinet steel lead mirrors water fish tank large appliances glass etc 3 Ensure that your router is running the latest firmware version Please follow this link for instructi...

Page 46: ...er 2 Disable the SIP ALG feature on your router SIP ALG allows devices and applications using VoIP Voice over IP to communicate across NAT Some VoIP applications and devices have the ability to discov...

Page 47: ...46 Step 2 Then click Advanced Settings...

Page 48: ...47 Step 3 Click SIP to disable SIP ALG then click Save...

Page 49: ...ed Zone feature you are allowing the router to forward all incoming traffic from the internet to the device specified virtually disabling the routers firewall protection This may expose the device to...

Page 50: ...49 Step 2 Click Enable DMZ to toggle the DMZ state and fill in the IP address of the specified device One device only then click Save...

Page 51: ...ections to the Internet In some cases you may need to allow some connections into your network for Example Using the Remote Desktop Application To do this you must open ports on your router Please lau...

Page 52: ...hen apply Name Enter a name for the rule i e Web Server 1 Local IP Specify the IP address of the device you are opening the port for Protocol Specify the traffic type TCP or UDP Note If you are not su...

Page 53: ...52 Step 4 Click Save After finish adding your rule...

Page 54: ...warding Step 2 Enter the TCP port numbers you want to open Name Enter a name for the rule i e Web Server 1 Local IP Specify the IP address of the device you are opening the port for TCP Port Enter the...

Page 55: ...54 Step 3 Click Save After finish adding your rule...

Page 56: ...used for limiting access to a server on your network to a system or group of systems Filter rules can be used with Virtual Server Gaming or Remote Administration features Each filter can be used for s...

Page 57: ...56 Step 2 Click on IPV4 Rules then select Turn IPV4 Filtering ON and ALLOW rules listed then click Add Rule Step 3 Create your rule...

Page 58: ...57 Step 4 Click Save after adding your rule Note If you d like to block specific IP addresses accessing your router please select Turn IPV4 Filtering ON and ALLOW rules listed from the drop down menu...

Page 59: ...Q25 How do I set up website filter on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click...

Page 60: ...select DENY computers access to ONLY these sites from the drop down menu All other sites will be accessible If you want to specify a list of sites to allow select ALLOW computers access to ONLY these...

Page 61: ...to edit a rule simply replace the URL or domain 2 The https website can t be blocked by website filter For example Facebook YouTube Amazon etc If necessary please apply OpenDNS paid service to fulfill...

Page 62: ...61 System Log Q26 How to check system log for router There are 3 methods to check system log of router Select Management System Log and follow the methods as below...

Page 63: ...62 Method 1 Log Settings Step 1 Click Check System Log button and download the file messages to your folder Step 2 Open the messages via WordPad NotePad then you can check system log...

Page 64: ...iwi Syslog Server http www kiwisyslog com free tools kiwi free syslog server Step 2 Click File Setup and fill in the IP address of your network device then click Add Step 3 Enable Enable Logging to Sy...

Page 65: ...64 Step 4 You ll be able to check the log in Kiwi Syslog Service Manager as below...

Page 66: ...65 Method 3 E mail Settings Step 1 Setup the e mail information as below Step 2 You will receive the log email...

Page 67: ...r Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Features Dynamic DNS Step 2 Enable Dynamic DNS...

Page 68: ...67 Note To register to get the dlinkddns service Please enter the website https www dlinkddns com signin then fill in the required information...

Page 69: ...e an Unknown Serial Number Unknown MAC Address error Please confirm the information you are entering is correct You can find the needed information on the product label of the back bottom of the route...

Page 70: ...omputers will use the router for a DNS server Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Se...

Page 71: ...g Q30 How do I configure QoS on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click Featur...

Page 72: ...will move to the priority slot If you want to remove a priority assignment from a device and return it to the All Devices list click the cross icon in the top right of the device card A maximum of on...

Page 73: ...w do I configure the time on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click on the Ma...

Page 74: ...73 Step 2 By default the D Link NTP server is enabled Specify the Time Zone if you need to synchronize the time with the specific region and enable daylight saving if required and click Save...

Page 75: ...74 Note To manually specify the time change the automatic time configuration to Disabled then adjust time as needed and click Save...

Page 76: ...create schedule on my router Please launch your browser and enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Click on the Maintenance...

Page 77: ...76 Step 2 Click Schedule...

Page 78: ...77 Step 3 Click Add Rule Step 4 Create your Schedule and click Apply The example below shows the scheduled time from 8 00 19 00...

Page 79: ...78 VPN Setting Q33 How to setup VPN connection First and foremost please enable L2TP over IPSec and setup Username password PSK to vpn vpn 11111111 respectively...

Page 80: ...configurations only once at the first time Right click the network icon on the bottom right side of Windows screen and click Open Network and Sharing Center Step 2 Click Set up a new connection or net...

Page 81: ...80 Step 3 Select Connect to a workplace...

Page 82: ...Use my Internet connection VPN Step 5 You have to input the destination SoftEther VPN Server s IP address or hostname here Enter either hostname or IP address on the Internet address field on the conf...

Page 83: ...82 Step 6 Type your username and password you set on the router Step 7 When The connection is ready to use message appears click the Close button Do not click the Connect now button...

Page 84: ...8 Go to Network and Sharing Center and click Change adapter settings Step 9 The currently defined VPN connection settings are listed Right click the icon you created in the previous step and click Pro...

Page 85: ...y tab In Windows XP switch to the Network tab Choose Layer 2 Tunneling Protocol with IPsec L2TP IPSec on the Type of VPN drop down list The following screen will appear Click Use preshared key for aut...

Page 86: ...d saving options in previous steps If not input both User name and Password fields Click the Connect button to start the VPN connecting attempts Step 12 If the VPN connection is successfully establish...

Page 87: ...86 2 Mobile client Android Step 1 Add new VPN profile Step 2 Edit the name of VPN connection and select VPN type as L2TP IPSec PSK...

Page 88: ...87 Step 3 Fill in the WAN IP address Step 4 Fill in the Pre shared key...

Page 89: ...88 Step 5 Connect to your VPN server...

Page 90: ...89 Step 6 Make sure if you can ping your client under DUT...

Page 91: ...90 3 Mobile client iOS Step 1 Setup the required information for VPN connection Step 2 Setup the required information for VPN connection VPN 11111111...

Page 92: ...rnet provider has provided you a Modem Router two in one and you want to connect a new router to it You want to expand the amount of Ethernet ports in your network without a switch You want to extend...

Page 93: ...nd enter http dlinkrouter local or http 192 168 0 1 into the address bar Then login and follow the steps below Step 1 Change the IP address to 192 168 0 2 Then click advanced settings on the bottom ri...

Page 94: ...93...

Page 95: ...e NAT defined in RFC 3022 allows a host that does not have a valid registered globally unique IP address to communicate with other hosts through the Internet The hosts might be using private addresses...

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