5. Appendix
12
5/7/2010 1:21 PM
General Troubleshooting
S
YMPTOM
P
OSSIBLE
C
AUSE
(
S
)
P
OSSIBLE
A
CTION
(
S
)
Blown Fuse/
Tripped Breaker
Short circuit along the power wires
Replace Fuse
Excessive circuit load
Reset Breaker
Device does not
power up
No power
Check for power on power outlet
Loose power cord
Check power cord
Blown Fuse
Replace Fuse
Reset Breaker
Reset Breaker
Fixture is not
responding to
DMX
Wrong DMX addressing
Check Control Panel and unit
addressing
Damaged DMX cables
Check DMX cables
Wrong polarity settings on the controller
Check polarity switch settings on the
controller
Loose DMX cables
Check cable connections
Faulty DMX interface
Replace DMX input
Faulty Main PCB
Replace Main PCB
Loss of signal
Bouncing signals
Install terminator as suggested
Long cable / Low level signal
Install amplifier right after fixture with
strong signal
Interference from AC wires
Keep DMX cables separated from
power cables or black lights
If you still have a problem after trying the above solutions, please contact CHAUVET®
Technical Support.
Contact Us
W o r l d W i d e
General Information
CHAUVET®
3000 North 29
th
Court
Hollywood, FL 33020
voice:
954.929.1115
fax:
954.929.5560
toll free: 800.762.1084
Technical Support
CHAUVET®
3000 North 29
th
Court
Hollywood, FL 33020
voice:
954.929.1115
(Press 4)
fax:
954.929.5560
(Attention: Service)
World Wide Web
www.chauvetlighting.com