Mega Moon
™ User Manual
11
9/16/2010 4:11 PM
Setting the Starting Address
If this is your first time addressing a fixture using the DMX-512 control protocol, we
suggest you to go to the Appendix Section and read the DMX Primer section. It
contains very useful information that will help you understand how DMX works.
General Troubleshooting
Symptom
Solution(s)
Applies to
Lights
Foggers &
Snow
Controllers
Dimmers &
Chaser
Auto shut off
Check fan thermal switch reset
Beam is very dim or not
bright
Clean optical system or replace lamp
Check 220/110 V switch for proper setting
Breaker/Fuse keeps
blowing
Check total load placed on device
Chase is too slow
Check
user’s manual for speed adjustment
Device has no power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
Fixture is not
responding
Check DMX Dip switch settings for correct
addressing
Check DMX cables
Check polarity switch settings
Fixture is on but there
is no movement to the
audio
Make sure you have the correct audio mode on
the control switches. If audio provided via ¼” jack,
make sure a live audio signal exists
Adjust sound sensitivity knob
Light will not come on
after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again. Wait 5 to 10 minutes before powering it up
again.
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power
cables or black lights.
No flash
Re-install bulb; it may have shifted in shipping
No light output
Check slip ring & brushes for contact
Install bulb
Call service technician
Relay will not work
Check reset switch
Check cable connections
Remote does not work
Make sure connector is firmly attached to device
If you still have a problem after trying the above solutions, please contact CHAUVET®
Technical Support at the location on the next page.
