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Hurricane Haze 1D User Manual Rev. 1
R
ETURNS
To return a product or request support:
•
In the U.S., contact Chauvet World Headquarters (see
Contact Us
).
•
In the UK or Ireland, contact Chauvet Europe Ltd. (see
Contact Us
).
•
In Mexico, contact Chauvet Mexico (see
Contact Us
).
•
In any other country, DO NOT contact Chauvet. Contact your distributor. See
distributors outside the U.S., United Kingdom, Ireland, or Mexico.
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your distributor
of record and follow their instructions on how to return Chauvet products to them.
Visit our website for contact details.
Call the corresponding Chauvet Technical Support office and request a Return Merchandise Authorization (RMA)
number before shipping the product. Be prepared to provide the model number, serial number, and a brief description of
the cause for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and accessories. Chauvet will
not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper and place it inside the box:
•
Your name
•
Your address
•
Your phone number
•
RMA number
•
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be your
responsibility. FedEx packing or double-boxing is recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
Summary of Contents for Hurricane Haze 1D
Page 1: ...User Manual ...
