Chauvet Hurricane Haze 1D, User Manual

Page: 13 / 16

Hurricane Haze 1D User Manual Rev. 1 Page 13 of 16
General Troubleshooting
Symptom Indicator Status Possible Cause Possible Action
No output or short output
Red Heater warming up
Allow the product to warm up completely. This should take less than 10
minutes.
Red flashing Air bubble in fluid line
Allow the product to warm up completely.
Turn fog machine 45° to flatten out the bubble and allow the fog fluid to
flow properly
Turn off the product for 5 seconds, and then turn it back on. Repeat as
necessary.
Note: After more than 10 attempts, contact Customer Service.
Blue
Incorrect fluid
Clean thoroughly with CHAUVET FCQ. For full instructions, see Hazer
Maintenance . Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Spitting fluid
Blue blinking
Incorrect fluid
Clean thoroughly with CHAUVET FCQ. For full instructions, see Hazer
Maintenance . Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Blue
Incorrect fluid
Clean thoroughly with CHAUVET FCQ. For full instructions, see Hazer
Maintenance . Refill with CHAUVET water-based haze fluid.
Blocked pipes Contact Customer Service
Failing part Contact Customer Service
Normal Blue Normal Normal function
Circuit breaker or fuse
keeps blowing
N/A
Excessive load on the
circuit Make sure that the total load does not exceed 80% of the breaker or fuse
nominal current
Short circuit along the
power lines
Check the power lines and power cords
Product does not power
up
No energy on power outlet
Check power outlet
Change to another outlet
Loose or damaged power
cord
Check the power cord
Blown fuse Replace blown fuse with a good one of the same type and rating
Internal problem Send product for repair
Product does not respond
to DMX
Blue
Wrong starting address on
the product Set the correct starting address on the product
Use the right fader(s) on the controller
Wrong DMX personality on
the product
Set the correct DMX product’s personality
Assign the faders accordingly
Wrong polarity setting on
the DMX controller
Change the signal polarity on the controller
Loose or damaged DMX
cable
Check the DMX cable before the faulty unit
Internal problem Send product for repair
Intermittent DMX
Problems
Signal cables are not DMX
compatible
Replace non DMX cables with true DMX cables
Interference with AC or
radio signals
Keep DMX cables away from AC wires or radio equipment
DMX cable too long
Install an optically coupled DMX amplifier right before the product with
intermittent problems
Too many products
connected
Install an optically coupled DMX amplifier after unit #32
Terminator not connected Install a terminator, as indicated in the “DMX Primer” section.
If you still experience problems after trying the solutions presented here, contact Chauvet
Technical Support.