OptiFlex® 3 Continuous Passive Motion (CPM) Therapy Unit
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11 WARRANTY
Chattanooga Group, a division of Encore Medical, L.P. (“Company”) warrants that the OptiFlex3 Continuous Passive
Motion (CPM) therapy unit (“Product”) is free of defects in material and workmanship. This warranty shall remain
in effect for two years (24 months) from the date of original consumer purchase. If this Product fails to function
during the two year
warranty period due to a defect in material or workmanship, at the Company’s option, the
Company or the selling dealer will repair or replace this Product without charge within a period of thirty days
from the date on which the Product is returned to the Company or the dealer.
All repairs to the Product must be performed by a service center certified by the Company. Any modifications or
repairs performed by unauthorized centers or groups will void this warranty.
The warranty period for accessories is thirty days. Accessories consist of the Patient Softgoods Kit shipped with
the unit.
To participate in warranty coverage, this Product’s warranty registration card (included with Product) must be
filled out and returned to the Company by the original owner within ten business days of purchase.
This Warranty Does Not Cover:
Replacement parts or labor furnished by anyone other than the Company, the selling dealer, or a certified
Company service agent.
Defects or damage caused by labor furnished by someone other than the Company, the selling dealer, or a
certified Company service agent.
Any malfunction or failure in the Product caused by product misuse, including, but not limited to, the failure
to provide reasonable and necessary maintenance or any use that is inconsistent with the Product User
Manual.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some locations do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
To obtain service from Company or the selling dealer under this warranty:
1. A written claim must be made within the warranty period to the Company or the selling dealer. Written claims
made to the Company should be sent to:
4717 Adams Road
P.O.
Box
489
Hixson,
TN
37343
USA
Phone: USA: (800) 592-7329
Fax: (423) 875-5497
Canada: (800) 361-6661
Outside USA: +1 (423) 870-7200
Outside USA Fax: +1 (423) 870-2046
2. The Product must be returned to the Company or the selling dealer by the owner.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or
location to location.
The Company does not authorize any person or representative to create for it any other obligation or liability in
connection with the sale of the Product. Any representation or agreement not contained in the warranty shall be
void and of no effect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
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