W
ARRANTY
The following is an abbreviated version of Chassis Plans’ warranty policy for PICMG
1.3 products. For a
complete warranty statement, contact Chassis Plans or visit our website at www.Chassis-Plans.com.
Chassis Plans PICMG
1.3 products are warranted against material and manufacturing defects for five
years from date of delivery to the original purchaser. Buyer agrees that if this product proves defective
Chassis Plans is only obligated to repair, replace or refund the purchase price of this product at Chassis
Plans’ discretion. The warranty is void if the product has been subjected to alteration, neglect, misuse or
abuse; if any repairs have been attempted by anyone other than Chassis Plans; or if failure is caused by
accident, acts of God, or other causes beyond the control of Chassis Plans. Chassis Plans reserves the right
to make changes or improvements in any product without incurring any obligation to similarly alter
products previously purchased.
In no event shall Chassis Plans be liable for any defect in hardware or software or loss or inadequacy of
data of any kind, or for any direct, indirect, incidental or consequential damages arising out of or in
connection with the performance or use of the product or information provided. Chassis Plans liability
shall in no event exceed the purchase price of the product purchased hereunder. The foregoing limitation
of liability shall be equally applicable to any service provided by Chassis Plans
R
ETURN
P
OLICY
Products returned for repair must be accompanied by a Return Material Authorization (RMA) number,
obtained from Chassis Plans prior to return. Freight on all returned items must be prepaid by the customer,
and the customer is responsible for any loss or damage caused by common carrier in transit. Items will be
returned from Chassis Plans via Ground, unless prior arrangements are made by the customer for an alter-
native shipping method
To obtain an RMA number, call us at (858) 571-4330. We will need the following information:
Return company address and contact
Model name and model # from the label on the back of the product
Serial number from the label on the back of the product
Description of the failure
An RMA number will be issued. Mark the RMA number clearly on the outside of each box, include a
failure report for each board and return the product(s) to our San Diego, CA facility:
Chassis Plans
10123 Carroll Canyon Rd.
San Diego, CA 92131
Attn: Repair Department
Contact Chassis Plans for our complete service and repair policy.
