Chase Hypercom Optium PTS32L Quick Reference Manual Download Page 9

9

AVS Response 

Codes

The Address Verification 
System  (AVS) is a 
feature that adds fraud 
protection on card-not-
present transactions. 
The numeric portion of  
the customer’s street 
address and the ZIP 
code are compared 
against the information 
on file with the card-
issuing bank.

Use this chart to 
interpret domestic AVS 
Response Codes by card 
type.

Code Description

VISA    MC  AMEX   Disc.

X

Match - Address and 9-digit  

ZIP code

 

 

Y

Match - Address and ZIP code 

(for Discover, address only 

matches)

   

A

Partial - Address matches, ZIP 

code does not (for Discover, 

both address and ZIP match)

   

W

Partial - 9-digit ZIP code 

matches, address does not (for 

Discover, no data from issuer)

 

 

Z

Partial - ZIP code matches, 

address does not  

   

N

No match - Neither address nor 

ZIP code match

   

U

Unavailable - AVS system 

unavailable or issuer does not 

support AVS  

   

R

Retry - Issuer’s system 

unavailable or timed out  

  

 

S

Not supported - AVS not 

supported by issuer at this time

  

 

Summary of Contents for Hypercom Optium PTS32L

Page 1: ...QUICK REFERENCE GUIDE Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...com s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batc...

Page 3: ...does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach t...

Page 4: ...cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be pr...

Page 5: ...ch shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 H...

Page 6: ...n previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or serv...

Page 7: ...open a new batch for logging and accumulating transactions Your Hypercom terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales...

Page 8: ...eturn to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be proc...

Page 9: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...

Page 10: ...igits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fr...

Page 11: ...11...

Page 12: ...POS 0503 08 10 2010 Chase Paymentech Solutions LLC All rights reserved...

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