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Page 1: ...QUICK REFERENCE GUIDE Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...
Page 2: ...com s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batc...
Page 3: ...does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach t...
Page 4: ...cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be pr...
Page 5: ...ch shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 H...
Page 6: ...n previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or serv...
Page 7: ...open a new batch for logging and accumulating transactions Your Hypercom terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales...
Page 8: ...eturn to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be proc...
Page 9: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...
Page 10: ...igits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fr...
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Page 12: ...POS 0503 08 10 2010 Chase Paymentech Solutions LLC All rights reserved...
