Chase Hypercom Optium PTS32L Quick Reference Manual Download Page 8

8

Prompt 

Q&A

While navigating 

through transactions, 

you’ll find that some 

prompts aren’t as clear 

as others. This section 

clarifies those prompts.

Prompt

Description/Action

[CARDTYPE]    [Transaction]

Take Imprint of Card

Imprint the card using a manual 

imprint machine and press 

[ENTER]

.

VERIFICATION CODE

Not Provided

Present

Illegible

Press the hot key to the left of the 

appropriate option.
Press 

[ENTER] 

or scroll down to 

select 

Not Present

.

Press

 [CANCEL] 

to return to the 

main menu.

[CARDTYPE]    [Transaction]

CXXX from Card

Key the V-Code from the card and 

press 

[ENTER]

.

[CARDTYPE]    [Transaction] 

Duplicate Trans

Add?

Press 

[ENTER]

 if the duplicate 

transaction should be processed.
Press 

[CLEAR] 

if the duplicate 

transaction should be cancelled.

[CARDTYPE]    [Transaction]

Enter Approval Code

Key in the approval code and press 

[ENTER]

.

Note:

 Terminal will only accept an 

approval code of six characters.

Note:

 For alpha characters, use the 

[#]

 key on most devices.

Extra Charge Code

2: RSTR, 3: GS, 4: MB

5: TEL, 6:OTHER, 7: LDR

Select the appropriate extra charge 

code and press 

[ENTER]

.

2: Restaurant 

3: Gift Shop 

4: Mini Bar 

5: Telephone 

6: Other 

7: Laundry

Summary of Contents for Hypercom Optium PTS32L

Page 1: ...QUICK REFERENCE GUIDE Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...com s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batc...

Page 3: ...does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach t...

Page 4: ...cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be pr...

Page 5: ...ch shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 H...

Page 6: ...n previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or serv...

Page 7: ...open a new batch for logging and accumulating transactions Your Hypercom terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales...

Page 8: ...eturn to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be proc...

Page 9: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...

Page 10: ...igits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fr...

Page 11: ...11...

Page 12: ...POS 0503 08 10 2010 Chase Paymentech Solutions LLC All rights reserved...

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