Char-Griller 3338, Owner'S Manual

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SURFACE RUST IS NOT CONSIDERED A MANUFACTURING OR MATERIALS DEFECT
Char-Griller
®
outdoor stoves are made of steel, and, if exposed to the elements, rust will occur naturally. Please
refer to the section entitled, “Usage” to review how to care for your outdoor stove properly.
Surface issues such as scratches, dents, corrosion, or discoloring caused by heat, abrasive cleaners, or rust are
NOT covered under warranty.
Warranties are for the replacement of defective parts only. Char-Griller
®
is not responsible for damage resulting
from accident, alteration, misuse, abuse, hostile environments, improper installation, and installation not in
accordance with local codes of service of unit.
Excluded Under ALL Warranties
Paint; Surface Rust; Heat Damage; Incorrect Parts ordered by customer, including shipping; Worn Parts; Missing
or damaged parts not reported within two (2) months of purchase date; Defective parts not reported within one (1)
year of purchase date; Fading grill cover.
*NOTE: For warranty claims, photos and prepaid return of the item in question may be required. Misuse, abuse, or
commercial use nullifies all warranties.
Charcoal / Pellet / Kamado Grills
Grill - Hood and Body
(excludes removable Ash Pan)
5 years from date of purchase for rust
through / burn through
Ash Pan and Defective Parts
1 year from date of purchase
Gas Grills / Outdoor Stoves
Grill Hood and Main Burner Tubes
(excludes Side Burner)
5 years from date of purchase for rust
through / burn through
Grill Body and Side Burner
and Defective Parts
1 year from date of purchase
Griddles
All Defective Parts 1 year from date of purchase
Dual Fuel Grills (Gas & Charcoal)
Charcoal Grill - Hood and Bottom and Gas
Grill Hood (TOP half) and Main Burner Tubes
(excludes Ash Pan and Side Burner)
5 years from date of purchase for rust
through / burn through
Ash Pan and Defective Parts and Gas Grill
Body (BOTTOM half) and Side Burner
1 year from date of purchase
Parts, Accessories, and Grill Covers
1 year from date of purchase
(seam tears only for covers)
WARRANTY INFORMATION
A COPY OF THE DATED PROOF OF PURCHASE (RECEIPT) IS REQUIRED WHEN REGISTERING OR
SUBMITTING A WARRANTY* CLAIM. PLEASE RETAIN A COPY OF THE RECEIPT FOR YOUR RECORDS.
Char-Griller
®
will replace any defective part of its grillers/smokers, under warranty, as outlined below.
PLEASE READ THIS INFORMATION IN DETAIL AND IF YOU HAVE ANY QUESTIONS CONTACT CUSTOMER
SERVICE AT 1-912-638-4724 OR SERVICE@CHARGRILLER.COM.