15
7.Warranty Service
c. Please properly keep the service warranty card and the purchase
invoice as the warranty certificate.
d. The warranty will automatically become invalid once the service
warranty card and the purchase invoice are altered.
e. Matters not covered shall be implemented with reference to relevant
national laws and regulations or industry regulations.
Under any of the following circumstances, three guarantees will not be
applicable, and you will be provided with paid maintenance services:
a. Exceeding the validity period of three guarantees.
b. Damage caused by failure to use, maintain and keep the product in
accordance with the
Product Operating Manual
.
c. Damage caused by dismantling by maintenance personnel not
authorized by Changhong.
d. There is no valid three guarantees certificate and valid invoice
(unless the product can be proved that it is within the validity
period of three guarantees
For those who lost the invoices, the warranty period shall be
calculated with the starting date according to the delivery date of the
complete machine barcode plus three months).
e. Altering the three-guarantee certificate without authorization.
f. The product model or number of the three guarantees certificate does
not conform to the actual goods.
g. Other circumstances not falling into the category of "Three
Guarantees" as stipulated in the national laws and regulations.
In case of any changes in the list above, the newly formulated relevant
regulations of the company or the relevant laws and regulations updated
by the state shall prevail.
Please paste the purchase invoice here
Dear user,
Thank you for your favor to Changhong products! Please fill in the warranty
card timely and accurately to ensure that you can get better service after
purchasing the product. In the future use process, if there is product failure or you
have any comments/suggestions, please contact us through the following
methods:
a. Call the national unified customer service hotline:
4008-111-666/4006-111-666
b. Send fax to: 0816-2410433
c. Our website: http://www.changhong.com
D. Send E-mail to:
We provide the following service contents of after-sales three guarantees
service pursuant to the
Consumer Rights Protection Law
and the
Product Quality
Law
:
a. This product is guaranteed for one year from the date of purchase.
In order to safeguard your legitimate rights and interests, if you install it
yourself, please call Changhong National Unified Customer Service Hotline
within 5 days.
①
Within 7 days of purchase, you can choose to return, replace or repair the
product if there is electrical performance failure;
②
Within 15 days of purchase, you can choose to replace or repair the
product if there is electrical performance failure;
③
After purchasing for more than 15 days, we will provide you with
maintenance service if the product has electrical performance failure.
b. During the three-guarantee period, if there is any fault caused by the
product quality issues, you can enjoy the free maintenance service with
the completed service warranty card and purchase invoice.
